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Privacy Businesses The Almighty Buck Technology

Worker Fired For Declining a Face Scan Awarded $23,200 (stuff.co.nz) 59

A reader shares a report from Stuff.co.nz: Christchurch electrician Tim Fensom has been awarded $23,200 after he was fired for refusing to use a face scanning system. Fensom worked for construction company KME Services for eight months as a lead electrician during the construction of Christchurch's new hospital before he was fired on October 30, 2018, the Employment Relations Authority said in its determination. KME managing director Tim Lane replaced the company's paper-based timesheets with a biometric system that scanned workers' faces when they arrived and left the hospital construction site after two other subcontracting companies started using it. When Fensom raised concerns, he was told to use the system or receive a warning for breaching KME's health and safety policy.
[...]
Fensom was on a two week holiday while the system was being rolled out. When he returned on October 29, Fensom declined to use the face scanner, and instead signed in on a paper timesheet and carried on with his day. That day Fensom was given a formal warning letter for not following KME's health and safety policies. The next day when he refused again, Fensom was fired for serious misconduct.
The ERA said KME failed to consult its employees about alternatives to paper-based timesheets before switching to the face-scanning software. KME was ordered to pay Fensom $12,000 as compensation for humiliation and injury to feelings and $11,286 in lost wages.
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Worker Fired For Declining a Face Scan Awarded $23,200

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  • by war4peace ( 1628283 ) on Friday December 27, 2019 @05:04AM (#59561152)

    TFA doesn't mention whether he was rehired.

    • by skovnymfe ( 1671822 ) on Friday December 27, 2019 @05:07AM (#59561162)
      People don't get rehired after something like this.
      • People don't try to go back either.
      • by w0mprat ( 1317953 ) on Friday December 27, 2019 @05:15AM (#59561170)
        Actually they would be forced to offer the job back to him. In New Zealand, an employment law win for the laid off employee usually requires the company offers the job back. Though the person has probably not sought that out or that detail was just omitted from the article.
        • Yeah but taking the job back would be about as close to winning a lawsuit against a sleazy cop who gave you a bullshit fine. Sure, you won that time, but they'll be on you every day of your life until they have reached some arbitrary level of satisfaction.

          • Or it can make you completely untouchable until you are good and ready to leave, since any time they try anything, you pull out your immunity-from-retribution card until they'll give you even more money (and a glowing reference) just to get rid of you

    • TFA doesn't mention whether he was rehired.

      Why would he want to be? Have you ever worked for an employer you have actively taken to court about firing you? You ever seen that scene in Die Hard 3 where Bruce Willis had the "I hate ni**ers" sign around his neck while walking around in Harlem?

    • by GuB-42 ( 2483988 )

      Who'd want a job in these conditions?

      Expect no promotion, no raise, the shittiest tasks, and someone will take note of all the tiniest mistakes you make.

      If you win, you can expect the company to compensate you for the the job you lost (is it the "lost wages" part?) but re-hiring you would be madness.

      • by cusco ( 717999 )

        TFS says, "When Fensom raised concerns..."

        What "concerns" would that be? That he can't come into work an hour later than he puts on his timesheet any more?

      • That is called harassment , and constructive dismissal. It too has penalties.

        In New Zealand , workers have legal rights and the means to pursue them.
        • by AmiMoJo ( 196126 )

          Yeah, more likely you will get some cushy position where you can't complain, regular increases and bonuses etc.

      • Maybe in the States things are as you say. Here in my 3rd world country, there have been cases of abusive dismissal of people and they went to court. Law says that during trial, the company must keep them employed, and if they win, the company has to maintain them employed. Some people left the companies themselves afterwards. Some keep working there and everything is fine. Some companies tried giving shit to said employee, were sued again and lost again.

        Here's an example, the series of articles is in Roman

  • Calling the timesheet system part of their "Health and Safety Policies" in order to ramp up the seriousness of the transgression and fire him more quickly seems to have been ignored by the judge. So I guess that was A OK then.

    • by Anonymous Coward on Friday December 27, 2019 @05:37AM (#59561198)

      Not quite - from TFA:

      "[KME] said the compulsory use of the face scanner [...] also was a commitment to workers' health and safety, tracking them in case of emergencies and evacuations.

      The authority doubted KME's health and safety rationale because workers did not need to use the system if they were going away on lunch breaks.

      The authority said [KME] admitted Timecloud's real benefits were to reduce time fraud."

    • RTFA, the system was used both for time accounting and for evacuation procedure, the latter being the health and safety part (the system ensures automatically that everyone who entered the construction site has in fact evacuated in case of an emergency). Such automatic system works much faster than have workers line up during evacuation to scan their ID cards, so that rescue efforts can be initiated quickly, not wait for everyone to scan in, look for people who didn't scan in outside first, etc.

      • by Admiral Krunch ( 6177530 ) on Friday December 27, 2019 @08:10AM (#59561420)

        RTFA, the system was used both for time accounting and for evacuation procedure, the latter being the health and safety part (the system ensures automatically that everyone who entered the construction site has in fact evacuated in case of an emergency).

        RTwholeFA

        The authority doubted KME's health and safety rationale because workers did not need to use the system if they were going away on lunch breaks.

        Seems like you could come and go as you pleased after you scanned in.

      • by Dog-Cow ( 21281 ) on Friday December 27, 2019 @08:44AM (#59561528)

        Only complete morons would trust that such a system ensures all employees have evacuated. Because that's what you do in case of an emergency -- stand in front of a scanner on your way out the door.

        • by Dunbal ( 464142 ) *
          I would go even further than that: Only a complete moron trusts that any manager is telling the truth when they open their mouth.
      • by Teun ( 17872 )
        It's compared to a paper trail slow, cumbersome and in case of power failure useless.
        In case of an emergency everyone needs to line up at an assembly point and a roll call can be done to back up the initial head count.
      • by sjames ( 1099 )

        So, if you've evacuated, how exactly does someone access the system to see who was there that day? Especially if the power is off (not at all unlikely under many conditions that would result in evacuation)?

        Meanwhile, surely you don't expect people to run for their lives then queue up in an orderly fashion to scan out. I'm sure that by the 100th time the scanner errors out and says re-scan, nobody will just say screw it and head for safety.

  • Contrived (Score:4, Insightful)

    by Gonoff ( 88518 ) on Friday December 27, 2019 @05:33AM (#59561196)

    That fine is ridiculously small for such an offence. The amount the employee got may be reasonable but the fine would have been questionably small at ten times the size.

    Someone had a bright idea to keep the workers "under control". To make it harder for them to object to this visit by big brother, they pretended that this was relevant to health and safety. It was really to keen the peasants in their places.

    • Re: (Score:3, Interesting)

      by EpeeTouche ( 6355906 )
      Actually, by NZ standards, this is a large pay-out. NZ does not give pay outs near as large as the US. So, if one person wins a tort against another person, the person that lost is not in poverty (meaning on welfare) and is thus not a drain on society. I do think that companies should be held to the fire more than the individual... but in most countries, companies have the same rights as an individual.
      • It's really not that much, and it sure as heck isn't punitive for a large construction company.

        For reference, if we stilll have some USian users, 23,200 New Zealand dollars is about US$15,533.

        A cursory search reveals NZ electrician wages [google.com] to be between NZ$21.40 to NZ$35.50 per hour (US$14-24.00). As noted in the summary, Mr Fensom was the lead electrician, so it seems reasonable to assume his pay was closer to the top of that scale.

        $NZ11,286/35.00= 322 hours: 8 weeks pay at 40 hours, or much less if the pro

      • >I do think that companies should be held to the fire more than the individual... but in most countries, companies have the same rights as an individual.

        Which is where a system inspired by Germany's speeding fines can be useful: They recognize that a fixed-amount fine has very little deterrent value for the the wealthy (who happen to also own most of the fastest cars), and so instead charge fines proportional to income.

        Such a system could scale naturally to corporations - if, say $23k is actually deeme

    • At least the company was fined, that shows such a new biometric system needs consultation with employees prior to implementation. With all the publicity, it is likely the company will now consult the other employees to determine if the new system is to be thrown out. Not 1984, yet.
    • I am not going to argue that the fine was too small, perhaps it was.

      I would like to ask a dumb question though: What is the difference between a log book or electronic key card/NFC chip reader attached to the building entrance to log comings/goings?

      What if the guy registered a mask as his facial scan and would only be recognized by the system when wearing it. Now it is something he has that is removable.

      • What if the guy registered a mask as his facial scan and would only be recognized by the system when wearing it.

        What if company policies was not to wear masks on site?

        You're trying to circumvent something that is purely a policy. It will work once and be quickly amended.

    • That fine is ridiculously small for such an offence.

      Why? What happened here is that they incorrectly fired a single employee based on that employee not following a company rule.

      There was no discussion on the company rule itself and what the company did wasn't correct either. The fine was levied due to the heavy handed application of a rule that had no consultation period.

      It's not illegal to fire employees who don't follow rules, and it's not illegal to require this form of sign-in. So what was the fineable offence that you deem so severe? The only thing the

  • by hacker_news_rocks ( 6409624 ) on Friday December 27, 2019 @05:53AM (#59561222)
    That's not nearly enough to cover the lost work, unemployment, lawyers... Pathetic. Should have gotten $50k or more.
    • Re: (Score:3, Informative)

      by Anonymous Coward

      It presumably is enough to cover the lost work, as part of the amount is "lost wages" not "some of the lost wages". Remember this is a story about New Zealand, not the US, and the amounts are in NZ$ not US$.

      As far as lawyers etc go, it's typical in non-US jurisdictions for the losing party to pay the winning party's court costs, albeit after a review of those costs by the court to ensure they're reasonable. I don't know for sure that's the case in New Zealand, but have no reason to doubt that.

    • That's not nearly enough to cover the lost work, unemployment, lawyers... Pathetic. Should have gotten $50k or more.

      Except it was enough to cover lost work and was calculated exactly based on the work he wasn't doing. Unemployment doesn't come into it. Lawyers fees are always covered by losers so it's not listed in the settlement.

      Please keep your stupid American "yay cash windfall, sue the world" system out of the rest of the world's far more sane courthouses.

      • by cusco ( 717999 )

        Please keep your stupid American "yay cash windfall, sue the world" system out of the rest of the world's far more sane courthouses.

        Our problem is that we have too frelling many lawyers, all of whom went into law with the goal of getting rich. Unfortunately most of our judges agree that enriching lawyers is the purpose of the court system, and most of our politicians were originally lawyers who decided to get rich writing the laws.

  • >"pay Fensom $12,000 as compensation for humiliation and injury to feelings and $11,286 in lost wages."

    Injury to "feelings"?
    I wish I could get big dollars every time my "feelings" were "injured." I am no fan of forced biometrics, but let's get real.

    • by Dog-Cow ( 21281 )

      The "feelings" in this case were the shame in being fired on trumped-up charges. That leaves a stain on ones employment history, and makes getting the next job more difficult. This isn't a case of "waaah! he called me a poopy head!".

    • by hey! ( 33014 )

      It amazes me that people grow to adulthood in a society without a basic understanding of the rules by which it operates.

      No, you are not entitled to compensation, even for *physical* injuries, unless the other party commits an act which the law characterizes as wrongful -- a "tort". When the other party commits a tort, you are entitled to compensation for even *entirely* emotional injury. For example in a slander case the only injury might be is how you feel about the false things people believe about you,

    • The court's statement that the $12,000 was for "humiliation and hurt feelings" is an odd one. The employee was harmed financially in multiple ways, above and beyond the loss of wages. He was fired from his job (in a manner which potentially looked bad to future employers); he had to spend time finding a new job; he had to spend time fighting the case in court; and although he eventually received his lost wages, he received them late, which may have caused additional financial issues for him (late-payment

  • I wish I got $12,000.00 every time someone hurt my feelings.

  • Rules Hobbitland.

The most difficult thing in the world is to know how to do a thing and to watch someone else doing it wrong, without commenting. -- T.H. White

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