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Communications Privacy Security Technology

Amazon's Home Security Company Is Turning Everyone Into Cops (vice.com) 256

An anonymous reader quotes a report from Motherboard: Neighbors is not just a social media app: it's a service that's meant to be used with Ring security cameras, a Wi-Fi-powered home security company that was acquired by Amazon last February in a $1 billion deal. Neighbors was launched in May 2018, three months after the acquisition. If you have Ring security cameras, you can upload video content straight from your security camera to Neighbors. [...] Beyond creating a "new neighborhood watch," Amazon and Ring are normalizing the use of video surveillance and pitting neighbors against each other. Chris Gilliard, a professor of English at Macomb Community College who studies institutional tech policy, told Motherboard in a phone call that such a "crime and safety" focused platforms can actively reinforces racism.

In Amazon's version of a "new neighborhood watch," petty crimes are policed heavily, and racism is common. Video posts on Neighbors disproportionately depict people of color, and descriptions often use racist language or make racist assumptions about the people shown. In many ways, the Neighbors/Ring ecosystem is like a virtual gated community: people can opt themselves in by downloading the Neighbors app, and with a Ring camera, users can frame neighbors as a threat. Motherboard individually reviewed more than 100 user-submitted posts in the Neighbors app between December 6 and February 5, and the majority of people reported as "suspicious" were people of color. Motherboard placed the "home" address at the VICE offices in Williamsburg, Brooklyn and kept the default 5-mile neighborhood radius, meaning the neighborhood encompassed all of lower Manhattan, most of Brooklyn, and parts of Queens and Hoboken.
According to the Ring Community Guidelines, the Neighbors app bans "direct threats against any individuals, bullying, harassment, and any posts that demean, defame, or discriminate," but it relies on Neighbors users to report posts that violate that rule. The guidelines also claim that only "crime and safety related content" is allowed. The guidelines do not define what qualifies as "safety," but they do encourage users to "consider the behavior that made you suspicious and whether such suspicion is reasonable."

When asked if Ring moderates content on Neighbors or reviews posts for racism, a company spokesperson said, "The Neighbors app by Ring is meant to facilitate this collaboration within communities by allowing users to easily share and communicate with their neighbors and in some cases, local law enforcement, about crime and safety in real-time."
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Amazon's Home Security Company Is Turning Everyone Into Cops

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  • Racism (Score:2, Insightful)

    by Anonymous Coward

    Motherboard said it was racist, that settles it, and I believe them without question.

  • I don't get it (Score:3, Insightful)

    by 110010001000 ( 697113 ) on Friday February 08, 2019 @06:32PM (#58092130) Homepage Journal
    I read the entire (badly written) article and I don't understand what the complaint is. They didn't even give examples of people using racist comments? Example: "One post on Neighbors' “Watchlist,” which is hand-selected by Ring employees and appears at the top of the app, shows a black man stealing a package from a door step. Neighbor41 wrote, “Hope they put his ass in rikers, share a room with 50 other criminals. Oh, and one toilet.” A reply from Neighbor64 implied that he hopes the person gets raped."

    Um, ok? Is it racist because of his skin color? Millennials are confusing.
    • Re: (Score:2, Funny)

      by rv6502 ( 5793142 )

      Their racism made him steal that package.

      And had it been a white or Asian dude they would have been happy, thanked him, and wished him best of luck in his future endeavours.

    • Even if it's not racist, it still sounds rather vile. Some people feel better about themselves when they have a 'deserving' person who they can hate and hurt, and criminals - regardless of race - can fill that niche quite well.

    • Re: (Score:2, Funny)

      by Anonymous Coward

      Not committing crime to get amazon packages is white privilege and part of patriarchal oppression.

    • Re:I don't get it (Score:4, Informative)

      by AmiMoJo ( 196126 ) on Friday February 08, 2019 @07:15PM (#58092306) Homepage Journal

      The bit before the bit you quoted maybe, where they have a post making random accusations about black people using the stairs. Or the one after it, where someone finds a black person using a phone in the street "suspicious".

      "Doing X while black" seems to be a problem for some significant number of Americans, and Amazon built a platform where people can post semi-anonymous accusations and mug shots.

      • You mean the teens going up the stairs to the roof? They don't look black, they look white to me, but no matter what race I would think it is pretty suspicious for a group of boys to go up to a roof in the middle of winter. The comment on the photo didn't even mention race - they just said "gang members". Why do you think that was what prompted the photo? That is the problem with SJW, they see race and gender as the main driving force.
    • by gweihir ( 88907 )

      Makes one wonder who are the bad people here. Or rather it is pretty clear who are. Sure, I have had parcels stolen as well and was angry, but it is a minor annoyance. Wishing rape and torture on somebody for real (and I do not doubt this is for real) is something else. That is true viciousness and I do not know what can be worse in a person.

      • by Cederic ( 9623 )

        Wishing rape and torture on somebody for real (and I do not doubt this is for real) is something else

        Yeah, I wouldn't wish rape or torture on someone.

        There are a few out there I'd greatly enjoy torturing but I've managed to resist the urge so far. I wouldn't just wish it on them though, outsourcing that shit is just immoral.

  • Observed data (Score:4, Insightful)

    by markdavis ( 642305 ) on Friday February 08, 2019 @06:36PM (#58092148)

    >"Motherboard individually reviewed more than 100 user-submitted posts in the Neighbors app between December 6 and February 5, and the majority of people reported as "suspicious" were people of color."

    That is not evidence of "racism" as claimed by the article. It is mostly prejudice based on actual observed experience. Most would not deny that racism exists in society, but now so much of what is reported as "racism" is not. So much so that the word is starting to lose all meaning. "People of color" *do* commit vastly more crime per capita. That is absolute fact. Being more wary or suspicious might not seem fair, but it is not illogical, irrational, immoral, or racist.

    Men commit far, far, far more crime than women. Being more wary of strange men checking out your house is not sexist. Again, it is justified prejudice.

    I would absolutely expect such reporting by "Vice".

  • If the last couple of years have taught us anything, racism does not go away if we just pretend it isn't there.

    Racism is an intellectually bankrupt set of beliefs that only survives through isolated and sheltered ignorance. Better to expose it to the light than let it fester in the dark.
    • I'm sure there is some real racism left.

      But by and large, there's not real any racism left, just a lot of people claiming this or that is racism - even when not referring to race.

      One of the most aggravating aspects of this faked racism, is that when you cannot refer to someones race for purposes of pure description - which would seem to be the case with the Ring videos. Why is it so wrong to say someone s black if they are? Why has that become evil, in an age where people of all color should celebrate who

    • by gweihir ( 88907 )

      Indeed. Racism is one way people that have little to offer try to elevate themselves over others. As nobody had any choice in their race, this is also hugely anti-intellectual.

  • Why do people associate crime with skin color? Isn't that racist? I associate crime with CRIME. That is what matters, that the criminal is caught and punished. I don't care what color the criminal is. In my area that is almost always white as if you cared.

    • It's because unless you live in a city or have been to college, the only exposure you've had to diversity is when you went to jail or went to certain neighborhoods to buy drugs.
    • by gweihir ( 88907 )

      You do know that punishment does not work for most crimes, right? The only thing that works is removing the incentives.

      • Of course it fucking works. If nobody bothered to enforce shoplifting laws, do you really think I'd go and pay $800 for a new phone? If police didn't impose insane punishments for going more than 20mph over the limit, do you really think I would stay under that? If the government didn't enforce tax law, do you really think I'd just give away 40% of my pay?

        The fact that punishment isn't a deterrent 100% of the time doesn't mean it doesn't work; it just means some subset of the population will always be w

        • by gweihir ( 88907 )

          Well, for psychos like you punishment may work. Sometimes. But only about 1% of the population is psychos and most criminals are not. Hence in general, punishments does not work and it could be argued that people like you are mentally ill and hence should not be punished either, but be put behind some hospital walls in a closed facility to protect the rest of humanity from you.

          • If you think that the vast majority of people are not impacted by the prospect of punishment, you're either a retard or you're brainwashed.

            Possibly both.

  • Pro Tip (Score:5, Insightful)

    by nehumanuscrede ( 624750 ) on Friday February 08, 2019 @08:42PM (#58092606)

    While in a predominantly white neighborhood, being any color other than white is going to instantly make you a person of interest.
    ( Like it or not )

    The same is true for a white tourist in Mexico, a group of teens roaming around a neighborhood at 3am or a white guy walking through South Central LA.
    Hell, if I spot a vehicle on my street I don't recognize, they get my full attention until I know what they're doing here.

      It isn't racism.

    It's simply realizing something is out of place. ( Which, by default, SHOULD warrant some extra attention on your part. )

    • Reminds me of the time I was wandering around Boston at night, and I guess I was in a black neighborhood, because I went into a store and the guy behind the counter was so surprised to see a white guy at night, he asked if I was OK and if I needed him to call me a cab! lol I asked him why and told him it didn't look like a bad neighborhood, and he agreed it was safe and apologized for being so surprised.

      But like, there was 0 chance anybody was going to call the cops on me for standing out.

      • But like, there was 0 chance anybody was going to call the cops on me for standing out.

        Probably because a black clerk in a black neighbourhood is about as likely to be robbed by a white guy as he is to be struck by lightning while restocking the chips aisle. Statistics do matter, even if the judgements are made at a subconscious level.

    • by AmiMoJo ( 196126 )

      Thinking that someone is out of place because of the colour of their skin is textbook racism. It's why when black people move into certain neighbourhoods people call the cops on them for entering their own homes or using their own pools.

      The assumption that someone does not belong because of their race is what helps maintain these segregated enclaves.

      • by Cederic ( 9623 )

        Thinking that someone is out of place because of the colour of their skin is textbook racism.

        Walking through a village in Vietnam I was getting looked at and it wasn't because they were racist. They were friendly, the kids talked to me and the only guy to give me any shit was upset that his dog was barking at me.

        Walking through a poor area in Bridgetown in Barbados I got suspicious stares from fucking everybody. The moment I said 'good morning' or smiled the men nodded and said good morning back, and the women gave me the most beautiful smiles in return. They weren't racist, they just knew I wasn't

        • by AmiMoJo ( 196126 )

          In all your anecdotes people didn't freak out and call the cops. They didn't label you a criminal on social media just for being there. And, you were a tourist and not trying to live your life there. Living somewhere is a very different experience to merely visiting.

          Also, this is America, where a large proportion of the population is non-white. While you can give a little more leeway to cultures that are almost 100% one ethnicity and haven't developed diversity and understanding quite so much yet, that does

  • Racism? (Score:5, Funny)

    by PPH ( 736903 ) on Friday February 08, 2019 @08:53PM (#58092652)

    I watch my neighborhood at night through a night vision scope. So everyone looks green.

  • A (anti)social media system like this will be attractive to people who by nature are suspicious, hair-trigger, types already. This just gives them an outlet for their fears and paranoia. One that will support and magnify their already jittery emotional state. It will make them feel normalised and validated: look! there are loads of people reporting the same crimes that I see every day .

    So yes, this encourages extreme behaviour. Unless normal people go onto the site too, and tell them all to calm down, stop

  • It's not an argument. Period.

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