Software Migration Causes Mississippi Liquor Shortage

jrnvk writes: Per the article:

âoeTrouble began in January when the [Mississippi Alcoholic Beverage Control] warehouse, which is operated for the Department of Revenue by private contractor Ruan Transportation, implemented new software that was incompatible with its old conveyor belt system of loading cases. The conveyor belt system was removed and forklifts used to transfer pallets onto outgoing trucks.

Implementation did not go smoothly. It took weeks to work through technical issues with the software and adjust to the new loading system. Across the state, orders backed up.â