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United States Your Rights Online

FTC Sues Deere Over Farm-Equipment Repair Restrictions (ftc.gov) 34

The U.S. Federal Trade Commission sued Deere & Co on Wednesday for allegedly monopolizing the repair market for its farm equipment by forcing farmers to use authorized dealers, driving up costs and causing service delays.

The lawsuit, joined by Illinois and Minnesota, claims Deere maintains complete control over equipment repairs by restricting access to essential software to its dealer network. The action seeks to make repair tools available to equipment owners and independent mechanics. FTC Chair Lina Khan said repair restrictions can be "devastating for farmers" who depend on timely repairs during harvest.

FTC Sues Deere Over Farm-Equipment Repair Restrictions

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  • I'll never know but I've heard rumors they are always broken because of iron clad repair rules.
  • by caseih ( 160668 ) on Wednesday January 15, 2025 @02:01PM (#65091477)

    The crux of the whole issue is that while parts are readily available, anything with an ECU in it comes blank and requires a payload file installed, which is coded to work only with your tractor's serial number. It's basically a form of DRM. Even dealerships cannot generate the payload files. They have to request them from Deere headquarters, where they are generated and coded to the specified serial number. And dealerships are charged for each one. Even something as simple as the armrest controller circuit board requires a payload file. These payload files go back decades, so even my old, "classic" tractors require them when replacing circuit boards. There's little reason Deere couldn't allow any third party to request (and pay for) a payload file to get a replacement board going. But they like cashing checks even more than they like producing machinery. They recently have changed the way their computer monitor and autosteer is paid for now, requiring annual fees for basic things like autosteer activation, which formerly was a one-time fee.

    Fortunately there are farmers out there who are making their own autosteer (AgOpenGPS is the most well known), and recently a lot of work has been done to implement an open-source ISOBUS task controller and virtual terminal that can interface with AgOpenGPS. It's kind of exciting, honestly, as these are the things that are very useful, but OEMs like to charge rent for.

    • so just clone and hack away.
      Add if the only way to make it work is to set it to unlock all then deere is about to be run over.

      • by caseih ( 160668 ) on Wednesday January 15, 2025 @02:43PM (#65091599)

        Clone as in just copy and distribute the firmware payload files? Deere's a little smarter than that. They are DRM'd to the tractor's serial number using some sort of cryptography. Also in the last few years Deere has started encrypting the CAN messages on the bus itself (keyed to the serial number again). While all of this could be broken and reverse-engineered, very few hackers are really interested in playing with this stuff. Part of that might have to do with coming up with the hundreds of thousands of dollars to buy machines to reverse-engineer. And most farmers aren't able to hack this sort of thing.

        The other manufacturers are not as paranoid as Deere, but they don't make their machines a whole lot easier to repair and aren't too interested in providing a lot of information to third parties either. But Deere is certainly the worst.

        So why would I buy Deere? Depends on the deal I guess. My dealer support is top notch. All machines break down, but Deere machines are built well and they are the most comfortable to operate of all the brands, typically. Spending many hours a year in the seat, this is more important than you'd think. I've got machines of all colors now and they are all not too bad as far as comfort goes, and all are reliable. I still prefer spending long hours in the John Deere tractors to all the others. Mind you my green tractors are now getting older now (like me), the newest being 14 years old now.

    • by caseih ( 160668 ) on Wednesday January 15, 2025 @02:32PM (#65091571)

      Long time right-to-repair campaigner Willie Cade (also a former Deere tech I believe) has spoken at length about the payload file issue. Here's one of his videos on the subject:
      https://www.youtube.com/watch?... [youtube.com]

    • As a recent owner of a Mercedes Sprinter...I am finding out that this it how Mercedes works too.

      However, as is also possible with John Deere....I have found the workarounds, and have the full suite of software I need.

      People just have a fixation on Deere "because farm".

    • >These payload files go back decades,

      There's the hole. If it's decades old, the cryptography will be bad and all it will take is some enterprising hardware hackers to work with some farmers to reverse engineer it and recover the signing keys.

  • by cuda13579 ( 1060440 ) on Wednesday January 15, 2025 @02:34PM (#65091575)

    Something about "self repair" and "availability of software"?

    https://www.deere.com/en/our-c... [deere.com]

    • It looks like they give individuals and independent repair shops access to diagnostic tools but not to parts or pairing capability. So a repair shop can identify the issue, but they'd be no more capable of fixing it. It's just a way to refer people back to the dealer.

  • by MpVpRb ( 1423381 ) on Wednesday January 15, 2025 @04:26PM (#65091975)

    The right to repair has existed for thousands of years. The restrictions are new.
    We want to return to what was standard for all of the history of technology and manufacturing

  • If you buy something the seller has given up all rights to it. You should be able to do whatever you want with it, including repair. That is what the ownership means.

    Licenses are for Intellectual Property, not Physical Property.

    If you do not want to let people do things to your products, rent them rather than sell them. If no one wants to rent your junk, then go bankrupt and let someone else actually sell people things.

    Claiming to sell something when you are really renting it is fraud.

Entropy requires no maintenance. -- Markoff Chaney

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