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United States Your Rights Online

FTC Sues Deere Over Farm-Equipment Repair Restrictions (ftc.gov) 21

The U.S. Federal Trade Commission sued Deere & Co on Wednesday for allegedly monopolizing the repair market for its farm equipment by forcing farmers to use authorized dealers, driving up costs and causing service delays.

The lawsuit, joined by Illinois and Minnesota, claims Deere maintains complete control over equipment repairs by restricting access to essential software to its dealer network. The action seeks to make repair tools available to equipment owners and independent mechanics. FTC Chair Lina Khan said repair restrictions can be "devastating for farmers" who depend on timely repairs during harvest.

FTC Sues Deere Over Farm-Equipment Repair Restrictions

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  • I'll never know but I've heard rumors they are always broken because of iron clad repair rules.
  • by caseih ( 160668 ) on Wednesday January 15, 2025 @02:01PM (#65091477)

    The crux of the whole issue is that while parts are readily available, anything with an ECU in it comes blank and requires a payload file installed, which is coded to work only with your tractor's serial number. It's basically a form of DRM. Even dealerships cannot generate the payload files. They have to request them from Deere headquarters, where they are generated and coded to the specified serial number. And dealerships are charged for each one. Even something as simple as the armrest controller circuit board requires a payload file. These payload files go back decades, so even my old, "classic" tractors require them when replacing circuit boards. There's little reason Deere couldn't allow any third party to request (and pay for) a payload file to get a replacement board going. But they like cashing checks even more than they like producing machinery. They recently have changed the way their computer monitor and autosteer is paid for now, requiring annual fees for basic things like autosteer activation, which formerly was a one-time fee.

    Fortunately there are farmers out there who are making their own autosteer (AgOpenGPS is the most well known), and recently a lot of work has been done to implement an open-source ISOBUS task controller and virtual terminal that can interface with AgOpenGPS. It's kind of exciting, honestly, as these are the things that are very useful, but OEMs like to charge rent for.

    • so just clone and hack away.
      Add if the only way to make it work is to set it to unlock all then deere is about to be run over.

      • by caseih ( 160668 )

        Clone as in just copy and distribute the firmware payload files? Deere's a little smarter than that. They are DRM'd to the tractor's serial number using some sort of cryptography. Also in the last few years Deere has started encrypting the CAN messages on the bus itself (keyed to the serial number again). While all of this could be broken and reverse-engineered, very few hackers are really interested in playing with this stuff. Part of that might have to do with coming up with the hundreds of thousands o

    • by caseih ( 160668 )

      Long time right-to-repair campaigner Willie Cade (also a former Deere tech I believe) has spoken at length about the payload file issue. Here's one of his videos on the subject:
      https://www.youtube.com/watch?... [youtube.com]

    • As a recent owner of a Mercedes Sprinter...I am finding out that this it how Mercedes works too.

      However, as is also possible with John Deere....I have found the workarounds, and have the full suite of software I need.

      People just have a fixation on Deere "because farm".

  • by cuda13579 ( 1060440 ) on Wednesday January 15, 2025 @02:34PM (#65091575)

    Something about "self repair" and "availability of software"?

    https://www.deere.com/en/our-c... [deere.com]

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