Dell Says Data Breach Involved Customers' Physical Addresses (techcrunch.com) 18
Technology giant Dell notified customers on Thursday that it experienced a data breach involving customers' names and physical addresses. TechCrunch: In an email seen by TechCrunch and shared by several people on social media, the computer maker wrote that it was investigating "an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell."
Dell wrote that the information accessed in the breach included customer names, physical addresses, and "Dell hardware and order information, including service tag, item description, date of order and related warranty information." Dell did not say if the incident was caused by malicious outsiders or inadvertent error. The breached data did not include email addresses, telephone numbers, financial or payment information, or "any highly sensitive customer information," according to the company. The company downplayed the impact of the breach in the message.
Dell wrote that the information accessed in the breach included customer names, physical addresses, and "Dell hardware and order information, including service tag, item description, date of order and related warranty information." Dell did not say if the incident was caused by malicious outsiders or inadvertent error. The breached data did not include email addresses, telephone numbers, financial or payment information, or "any highly sensitive customer information," according to the company. The company downplayed the impact of the breach in the message.
Perhaps Dell (Score:4, Insightful)
Should concentrate more on security instead of worrying about chairs floating away. https://slashdot.org/story/24/... [slashdot.org]
dell has an lot of sub contractors that deal with (Score:2)
dell has an lot of sub contractors that deal with hardware support.
customer names, physical addresses, and "Dell hardware and order information, including service tag, item description, date of order and related warranty information.
Is all info that any number of sub contractors need to have.
Re: (Score:2)
highly sensitive (Score:2)
C'mon Dell, my home address and a list of Service Tags I might have there could be highly sensitive. I don't want to become a target because Dell farted my info out.
Which corporation is next to rape its customers? (Score:2)
Until there are serious consequences for collecting private consumer data, then failing to protect it, we might as well just keep the story the same and replace the name of the last corporation with the next one. Nothing is going to change.
I sincerely hope we get control of our governments back from corporations and put some real penalties in place. I would suggest $10k for every consumer whose data is compromised, a further $10k per case in punitive damages paid into a remediation fund, and a non-negotia
Re: Which corporation is next to rape its customer (Score:2)
How private is any of this, though? Not too long ago, anyone could have my name and address by simply opening a phone book.
Re: (Score:2, Insightful)
How private is any of this, though? Not too long ago, anyone could have my name and address by simply opening a phone book.
In which phone book is a list of all the Dell items you own, the abiity to open warranty claims on them, or even make a list of "people around me with $10K worth of new Dell hardware" to rob?
Was it the yellow pages?
Re: (Score:2)
You're quite right. And that's all I'd get...your name and address. With the advent of cell phones, social media, smart TVs and a virtual surveillance society, corporations and governments in a position to take advantage of their situation can track you everywhere, every moment of your life. It's as though they have a little spy following you around 24-7, reporting everything you do.
Name and address used to be the end of it. Now, it's barely even the first step.
Just Close Shop (Score:1)
Dell, you have no products that interest anyone. You are a useless company. Just kill it.
Oh no, not my physical address! (Score:2)
https://9gag.com/gag/aAGNxA0 [9gag.com]
Why does the general company need ... (Score:2)
If you've brought hardware, then the delivery branch (also known as - a separate company ; I'm not even sure if Dell have a company in my country ; but I know they deliver boxes through Amazon's delivery system. Or did several years ago ; that could change, frequently.) needs temporary access to that data. No other branch of the company (including it's sub-contractor infrastructure) needs that data. So they should not have access to it. And frankly, "Sales" should be chec