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You'll Have To Visit an Apple Store If You Forget Your Vision Pro Passcode (macrumors.com) 35

Posted by BeauHD from the PSA dept.
An anonymous reader quotes a report from MacRumors: Apple Vision Pro owners who forget the passcode they set will need to take the device to an Apple retail location to get it reset, reports Bloomberg's Mark Gurman. There is apparently no on-device way to reset a Vision Pro passcode if it is forgotten. [...] Customers who have forgotten their Vision Pro passcodes have been told by Apple that they will need to visit a retail store for a fix or will need to ship the headset to Apple if there isn't a nearby store. Like Apple's iOS devices, the incorrect passcode cannot be entered too many times or the device will be disabled, with a waiting period before a passcode can be entered again. Removing the passcode requires erasing all content on the Vision Pro. [...]

There is an erase content setting on the Vision Pro, but there is no way to get into the reset mode using a combination of button presses. Erasing Vision Pro can only be done through the Settings app. Customers who have the $300 Developer Strap may be able to wipe the device from a Mac, but most users will not be able to get this accessory as it is limited to registered developers in the United States.

You'll Have To Visit an Apple Store If You Forget Your Vision Pro Passcode More | Reply

You'll Have To Visit an Apple Store If You Forget Your Vision Pro Passcode

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  • The Vision Pro isn't for everyone, it is aimed at Apple enthusiasts that want the latest from Apple experiments. But people want to see it "flop" because they are jealous of Apple's others successful products like the iPhone (over 2 billion in use) and Mac (Finally made ARM on the desktop successful). It will be the same thing if Apple ever launches the rumored car project. It's a first generation product from Apple, we all know Apple had to quadruple the RAM in the 2nd generation Macintosh back in 1984 to
    • Unlike other Apple offerings, this device isolates you from your immediate environment, including the people that you want to show off, so on those grounds I don't think it will be very successful. Also, you still look dorky wearing it so that's no good for Apple fans. A car is a different story and is totally usable as a status/wealth symbol, but *this*? I think they were hoping to be the flashy players in the Metaverse, which didn't quite kick off. Let's see if they try to use it for directing/movie stuff

      • I'm very excited about the Vision Pro just like I was with the original iPhone. Just like the original iPhone I'll wait 4-5 years so they can sort out most of the nonsense.

        • Eh I don't know. VR has been worked on for decades and it's not at all ubiquitous or desired by most. The iphone took something that existed and improved (after a bit of time) on it. This takes something people still don't see as necessary and....doesn't show anything that much better IMO? It's heavy, has an external battery pack at that, and would need to normally be tethered otherwise yeah? I feel this is more analogous to 3D tv than the ipod. Time will tell.

          • I take a negative view on VR. I can take my iPhone, Apple Watch, AirPods with me and do other stuff, like ride a bus, drive, do work stuff, and not devote time to it. A VR headset means I wind up devoting a lot of time to it, just like a computer screen, and can't really do other things.

            Apple may have a lot of developer interest in it, but Apple does have an uphill battle. Meta has effectively unlimited resources in developing VR, and they didn't achieve popular adaption. Apple has the RDF on their side

      • Unlike other Apple offerings, this device isolates you from your immediate environment, including the people that you want to show off, so on those grounds I don't think it will be very successful...

        It didn't even take word of mouth to get most everyone in your immediate environment to isolate the hell out of themselves with a hyper-popular device we ironically call a "smart" phone.

        From the sounds of it, all it's gonna take is one good deep hit from the double-barrel eye-bong loaded with 4K hyper-candy to get the average couch potato quite hooked. Expensive? Nah. Not really when they start splitting financing at $39.95/month...

        • Unlike other Apple offerings, this device isolates you from your immediate environment, including the people that you want to show off, so on those grounds I don't think it will be very successful...

          It didn't even take word of mouth to get most everyone in your immediate environment to isolate the hell out of themselves with a hyper-popular device we ironically call a "smart" phone.

          Boom! One punch knockout! It has come to the point that people wonder about the person out walking and not staring at their smartphone. Like "What's wrong with that guy?"

          Dating has to be fun today. 8^/ Sitting in a booth, both spending most of the time staring at their phones. I saved two young ladies lives by pulling them back onto the sidewalk as they walked in front of a car in one case, and a bus in the other. And there have been a number of people in my city that walked into a moving bus. Pretty isol

    • The reason I don't like the Vision Pro is less that I'm jealous of Apple's success, I'm afraid that it will do what the iPhone did for the phone market, create a market segregation that you have to artificially bridge with your content while jumping through Apple's hoops to be allowed in their holy halls of content.

      But then again, my fears are not going to be too high. Why? Well, Apple made the cardinal mistake, it locked out the killer-app for VR: No porn allowed [gizmodo.com].

      • Why? Well, Apple made the cardinal mistake, it locked out the killer-app for VR: No porn allowed [gizmodo.com].

        Hmm, that's pretty dumb on their part. They aren't stupid. They have to know that so much visual technology has been propelled by people wanting to see other people bumping uglies. Lessee - VCR's, Basic Early Personal computing, DVD's. The intertoobz. And the overlap between the technologies. None would have been widely adopted without pR0n.

        Hmm, something tells me there will end up being a way to jailbreak these things. I'm not familiar enough with the technology - I'll have to look into it. Otherwis

        • Stupider decisions have been made by bigger companies. Exhibit A: Microsoft's decision that they don't want to "do" an appstore because "people buy software in boxes, nobody would pay money to download something".

          Could well be hubris and thinking that they're too big to ignore, too used to having it their way...

          My hope is actually that it won't be broken and that instead users have to move to a less locked-in version. The last thing I'd want is to see the monopoly solution again be a vendor-lock-in one.

    • Re:People want to see this product fail (Score:5, Interesting)

      by iAmWaySmarterThanYou ( 10095012 ) on Tuesday February 06, 2024 @08:50AM (#64219050)

      I don't want to see it flop. I believe it will flop because it is too expensive and doesn't have a reason to exist outside some small niche demographic.

      I have no animosity towards Apple. I own several Apple products.

      I'm calling flop because I think it'll flop. Fan boys can say otherwise and go through all sorts of mental gymnastics if they like.

      • I just don't see any "common people" who want it. The iPhone took hold because it was reasonable affordable and could do a lot, where it took off from day 1 because it had obvious benefits, from doing away with a stylus to gestures, to apps that did meaningful things, to being useful in a lot of daily life, where it is pretty much a necessary add-on for everyday travel.

        I don't see this happening with VR. People are not going to wear these goggles all day, or haul them on a bus trip. People don't want to

        • I just don't see any "common people" who want it. The iPhone took hold because it was reasonable affordable and could do a lot, where it took off from day 1 because it had obvious benefits, from doing away with a stylus to gestures, to apps that did meaningful things, to being useful in a lot of daily life, where it is pretty much a necessary add-on for everyday travel.

          That kind of flies in the face of the common Slashdot narrative that iPhone users are wealthy snobs. Of course, many also think that iPhone - or any Apple product - users are incompetent technotards.

          • The alternative at the time was was clam shell flip phones and the blackberry. One had no smarts and the other sucked donkey balls. I leave it to the reader to decide which was which. :-)

            • There were Palm and Windows Mobile devices. Windows Mobile was interesting at the time because it had a lot of apps. It was hamstrung by telco providers like Sprint that (IIRC) required their own key to sign for the platform, while other providers like T-Mobile allowed anyone to create apps on their platform. Even after the iPhone was out, WM had more features than it for a couple years. As an added bonus, one could measure standby battery life in weeks. The HTC Wizard phone I had, had a dual-core TI-O

              • Oh yes, I forgot those, true. Palm was briefly popular. Did windows mobile ever really succeed in the market? If memory serves, not really.

                Either way, iPhone was a serious next step over previous smart phone efforts. I had an iphone2 and it was like magic compared to all previous devices I'd ever carried. After the iPhone2, I tried out earlier androids twice and recently briefly demo's a recent Samsung. Still much prefer iPhone. Had a 6 for many years, upgraded to 12 when 6 finally died and see no re

        • I thought the iPhone sold because of the all-you-can-eat data plan it offered when others were price gouging. I considered buying one just to use the sim in another handset, but that wasn't feasible for some reason.

    • Re: (Score:2)

      by RedK ( 112790 )

      People don't want to see yet another failed product flood the market with itself and clones, based on a cult like following rather than actual use and merit, diverting resources and development away from actual useful products to imitating the "latest and greatest" from Cupertino.

    • To be honest: I really hate Apple's walled garden. I don't have any Apple products (although my wife wants an ipad to look at Youtube, but I managed to get her converted to Android so maybe it will be a Samsung).

      However, I have to admit this is a very sleek gadget. It is a big leap forward over existing tech and the use cases start to become a lot more realistic. The pricing is peanuts for businesses.

      One example. Imagine you work for ASML. They have VERY highly paid engineers put together their big machines

  • Who cares (Score:3)

    by TwistedGreen ( 80055 ) on Tuesday February 06, 2024 @08:11AM (#64218986)

    This is just an anti-theft measure, nothing more.

    • This makes sense for a phone, but who the hell would want to use THAT in public?

      • Re: (Score:1)

        by Anonymous Coward
        After spending $3500 on it, they need everyone to see they bought it. Or else, they'd have just wasted $3500.

    • Re: (Score:3)

      by flink ( 18449 )

      This is just an anti-theft measure, nothing more.

      There is no reason they couldn't allow it to be unlocked via an iPhone authenticated with the same Apple ID. Maybe have the phone and headset do a little 3-way dance with Apple's servers to make sure the user has recently presented valid credentials, but it's a totally solvable problem. This does not speak to the "premium", "just works" image that Apple tries to cultivate.

      • Or perhaps have an option that the user logs into a website, gets a one time unlock code for the headset, uses that to unlock the headset and then disable or prompt for a replacement PIN. It would be a simple, yet secure method.

        For headsets locked out via a timeout, what the headset needs is a DFU restore method. Macs have those, iOS devices as well. That way, the headset can be wiped and reactivated.

  • Sure, you can give them money. Sure, you can walk out of a store with it or have AMZ ship it.
    You just don't own it.

    Worse yet, you never will.

    Up front you know it. They tell you. It requires access to them for life to work. Today that may be $0/month. Next year it may be $100/month. Or... they can choose to tell you it's now 100% worthless.

    if you lose your access, you can drive to the nearest Apple store OR ship it in. If they haven't change policy by then, you MAY get it back. Hopefully unlocked. H

    • You might want to delay that class action lawsuit until some day in the misty future when the entire US Supreme Court isn't corporate owned.

    • If you forgot the combination on your padlock you couldn't easily unlock it yourself. So people went out of their way to avoid forgetting the combo or key because it was such a pain in the ass to break the lock yourself or get a locksmith.

      (Back then masterlock didn't pop open when you sneezed on it)

  • Makes sense (Score:2, Informative)

    by Notabadguy ( 961343 )

    This sounds like an anti-theft measure. With people walking around using AR, if any random person could take it off your head, factory reset it and say, "Mine now" it would be an invitation to thievery.

  • Get all the Gen 1 Kinks Out Of The Way (Score:5, Interesting)

    by Vandil X ( 636030 ) on Tuesday February 06, 2024 @09:51AM (#64219214)
    The Vision Pro seems like an interesting product. I am watching as real people figure out the quirks and growing pains of owning and using the device and carving it's niche in computing. Kind of like when the iPad came out.

    They paid $3500 to be part of a very exclusive club to demo one potential future in computing.

    The redesigned Gen 2 headset will correct most of these issues and be the headset that will really explode on the scene. Kind of like the iPad 2.

    Let's just hope the support lasts longer for the Gen 1 Vision Pro than it did for the iPad 1.

  • - Why only a half-assed activation lock?
    - Why only quarter-assed Find My support?

    For a $3500 device, they should have nailed everything - especially the obvious stuff.

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