Verizon Customers Could Get Up to $100 in $100M Settlement Over 'Administrative Charge' Fees (cnn.com) 13
CNN reports that some Verizon customers "might have found an unexpected surprise in the mail this week: An opportunity to receive a refund as part of a proposed $100 million settlement from a class-action lawsuit."
Eligible customers are receiving postcards or emails alerting them to file a claim by April 15 to receive up to $100, which is the result of the lawsuit accusing Verizon of charging fees that were "unfair and not adequately disclosed."
At issue is Verizon's "administrative charge," which the plaintiffs said were "misleading" because that fee wasn't disclosed in their plan's advertised monthly price and were charged in a "deceptive and unfair manner." Verizon has denied the claims and said in a statement that it "clearly identifies and describes its wireless consumer admin charge multiple times during the sales transaction, as well as in its marketing, contracts and billing." A company spokesperson said that the charge "helps our company recover certain regulatory compliance and network related costs."
"The payout is at least $15," adds CNN, "and might be more depending on how long the customer used Verizon and the number of customers who file a claim."
At issue is Verizon's "administrative charge," which the plaintiffs said were "misleading" because that fee wasn't disclosed in their plan's advertised monthly price and were charged in a "deceptive and unfair manner." Verizon has denied the claims and said in a statement that it "clearly identifies and describes its wireless consumer admin charge multiple times during the sales transaction, as well as in its marketing, contracts and billing." A company spokesperson said that the charge "helps our company recover certain regulatory compliance and network related costs."
"The payout is at least $15," adds CNN, "and might be more depending on how long the customer used Verizon and the number of customers who file a claim."
I do noot believe it :) (Score:2)
Re: (Score:2)
curious.
so what is to pause the same person that did this from doing it again
Postpaid customers only. (Score:2)
Re: (Score:2)
Not mentioned in TFS, but this affects postpaid customers only.
And Verizon will just add another charge; 'settlement costs'.
Re: (Score:3)
Don't worry, the lawyers will get paid (Score:3)
I go the email, filtered straight to spam of course. I'm considering filling out the form, but I also know the chances of my receiving $0.15, much less $15, are slim and none. I've filled out a few of these over the years (Honda hybrid mpg, BCBS overcharges) and I'm still waiting.
Re: (Score:2)
Cricket no BS (Score:2)
I've been with Cricket for at least 10 years. Still paying the same $100 for 4 lines with features upgraded along the way but same price. And that's the price $100 exactly. Nothing tacked on. Why can't the big carrier plans do this? (Yes, they can. In fact AT&T has owned Cricket for many years.)
Re: (Score:2)
The main difference I know of is the priority for traffic. How is your data speed during "peak" usage times? It would likely be noticeably different than a phone using the "real" owner of the tower/carrier.
Meanwhile... (Score:2)
... Apple is paying from its batterygate: https://www.reddit.com/r/iphon... [reddit.com]
could (Score:2)
Could. But won't.