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Privacy AI Businesses

Zoom Contradicts Its Own Policy About Training AI on Your Data (gizmodo.com) 31

An anonymous reader shares a report: Zoom updated its Terms of Service in March, spelling out that the company reserves the right to train AI on user data with no mention of a way to opt out. On Monday, the company said in a blog post that there's no need to worry about that. Zoom execs swear the company won't actually train its AI on your video calls even though the Terms of Service still say it can.

The company's legal documents call your video, audio, and chat transcripts "Customer Content." When you click through Zoom's terms, you agree to give Zoom "perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license and all other rights" to use that Customer Content for "machine learning, artificial intelligence, training, testing," and a variety of other product development purposes. The company reserves similar rights for "Service Generated Data," which includes telemetry data, product usage data, diagnostic data, and other information it gets from analyzing your content and behavior.

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Zoom Contradicts Its Own Policy About Training AI on Your Data

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