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Telehealth Startup Cerebral Shared Millions of Patients' Data With Advertisers (techcrunch.com) 42

Cerebral has revealed it shared the private health information, including mental health assessments, of more than 3.1 million patients in the United States with advertisers and social media giants like Facebook, Google, and TikTok. From a report: The telehealth startup, which exploded in popularity during the COVID-19 pandemic after rolling lockdowns and a surge in online-only virtual health services, disclosed the security lapse in a filing with the federal government that it shared patients' personal and health information who used the app to search for therapy or other mental health care services. Cerebral said that it collected and shared names, phone numbers, email addresses, dates of birth, IP addresses and other demographics, as well as data collected from Cerebral's online mental health self-assessment, which may have also included the services that the patient selected, assessment responses, and other associated health information.
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Telehealth Startup Cerebral Shared Millions of Patients' Data With Advertisers

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  • Six, seven, or 8 zeros in the fine?

    • by snowshovelboy ( 242280 ) on Friday March 10, 2023 @11:17AM (#63358821)

      It will be nothing, because fining them would be a waste of time. If they are fined, they just declare bankruptcy and start over. Its not like this kind of website is hard to make.

    • by jenningsthecat ( 1525947 ) on Friday March 10, 2023 @12:56PM (#63359127)

      Six, seven, or 8 zeros in the fine?

      It shouldn't be a fine - it should be the death penalty for the company.

      I mean that literally - the corporation should have all its assets seized and all pending payouts to investors wiped from the books. Pay off debts owed to other companies for goods and services they provided, close Cerebral's doors, and distribute what's left among the people whose privacy was callously raped. Bar all the c-levels from ever being company officers, and prosecute individuals as appropriate to the fullest extent of the new laws that need to be on the books to deal with these scum-sucking bottom-feeding parasites.

      • by techno-vampire ( 666512 ) on Friday March 10, 2023 @01:51PM (#63359303) Homepage
        ...the fullest extent of the new laws that need to be on the books to deal with these scum-sucking bottom-feeding parasites.

        Two problems with this. First, that would be an ex post facto law, which is unconstitutional. Second, we don't need new laws to deal with this, we only need to enforce the laws we already have. Passing more and more laws to punish the exact same acts is a waste of time, and only serves to make people think that the government has DONE SOMETHING, when nothing really changes.
  • by thomn8r ( 635504 ) on Friday March 10, 2023 @11:12AM (#63358803)
    This wasn't a "mistake" a "breach" or an "accident" - this was done deliberately to monetize customer data. If the money they made selling the data was greater than any subsequent fine, then it's just the cost of doing business.
    • by thsths ( 31372 ) on Friday March 10, 2023 @11:22AM (#63358841)

      The only mistake is that they got found out.

    • by flippy ( 62353 ) on Friday March 10, 2023 @11:34AM (#63358885) Homepage

      Yep. And please, let's not call this a "security lapse" as in the original article. Exactly 0 people buy that. It's not something that happens without intent.

      It's all a "cost of doing business". I can't recall a time in my life when any company got fined more money than they made by doing the bad/immoral/illegal thing.

      • by nightflameauto ( 6607976 ) on Friday March 10, 2023 @11:47AM (#63358915)

        Yep. And please, let's not call this a "security lapse" as in the original article. Exactly 0 people buy that. It's not something that happens without intent.

        It's all a "cost of doing business". I can't recall a time in my life when any company got fined more money than they made by doing the bad/immoral/illegal thing.

        That's because the government, and regulators, are really only pissed off that somebody found a way to make money that they didn't think of first. Give them their cut? "Oh, guess it wasn't that big of a deal."

    • by whoever57 ( 658626 ) on Friday March 10, 2023 @11:37AM (#63358891) Journal

      And this wasn't a company deciding to do this. People decided to do this.

      C-level executives decided to do this. They will have taken their fat salaries for breaking the law and there probably won't be any consequences.

      • by iAmWaySmarterThanYou ( 10095012 ) on Friday March 10, 2023 @12:30PM (#63359051)

        Hey wait, I've been told here on slashdot that companies, such as Disney, have rights. The same rights real human beings have.

        So companies should be able to suffer the same consequences as real people, too.

        Jail and personally fine every C-level and board member. Guaranteed no company will consider this option ever again.

        • by ArchieBunker ( 132337 ) on Friday March 10, 2023 @12:38PM (#63359081)

          Hey wait, I've been told here on slashdot that companies, such as Disney, have rights. The same rights real human beings have.

          So companies should be able to suffer the same consequences as real people, too.

          Jail and personally fine every C-level and board member. Guaranteed no company will consider this option ever again.

          The supreme court ruled that corporations are people. That was probably one of the worst rulings in the court’s history. The only recourse now is an amendment to the constitution and good luck with that. I agree with you, jail everyone involved. Getting caught with an ounce of weed in Arizona would land you a harsher penalty.

          • by PPH ( 736903 ) on Friday March 10, 2023 @12:45PM (#63359101)

            The supreme court ruled that corporations are people.

            A wise person once said: "I'll believe that corporations are people when Texas sentences one to death."

          • It was a fucking horrible ruling. They can over turn Citizens United anytime they like, though, we don't require an amendment if they wake up or clarify that corporations are not people but -only- have the right to sign/enforce contracts which is what was supposed to be intended but went way too far in reality so now we have some folks who think companies should get other rights too like 1A. It's wildly fucking ridiculous.

            But if it took an amendment then so be it. Corporations already have too much power

  • by Spamalope ( 91802 ) on Friday March 10, 2023 @12:23PM (#63359015)
    You must agree to a contract of adhesion as a condition of care. It either requires you to waive your HIPPA privacy rights or agree that contract terms can be changed at any time without notice. So long as you can be forced to surrender medical and financial information privacy as a condition of care, HIPAA doesn't meaningfully exist.
    • And we also have the concept in this country that certain rights can not be signed away.
      Especially in some lame click through shrink wrap Eula.

      If I put in my Eula that you have to give me your house and I'm going to fuck your wife in your bed anytime I want and you click through that when you install my stupid app, I'd have a hard time enforcing that.

      • You would have a hard time with the fucking of the wife because courts don't enforce things like that. Instead that would get converted to monetary damages to offset your losses from not getting to fuck the wife. Likely, in that case, the court would rule that the contract was procedurally and substantively unconscionable. In the case of Cerebral, though, there are providers who don't ask you to waive your HIPPAA rights so one could argue that you had a choice. I am not a lawyer and would not want to be
        • As a lawyer, why in heaven's name would you not want to be involved in this? No matter what, you come out of fantastically enriched, unless you do something stupid like agree to be paid some percentage of awards. I would assume lawyers would LOVE this sort of convoluted battle.

          • Okay maybe if I got a good hourly rate. You have a very valid point there. It would be lucrative if not rewarding.
        • The courts are unlikely to enforce their eula, either.

          How much do you figure I'd get for *not* fucking the wife?

          Maybe I should get out my Xcode tools again....

    • I don't think you can waive your HIPPA rights ... The Govt passed the law. You can't sign something and wala some company is no longer bound by the law. Probably a slap on the wrist and minimal fine, and they promise to never do it again.

  • We know they are all doing it, looking for ways to sell our information by using some kind of loophole in privacy laws.

  • If you think any of the 3rd party health companies doing business with your providers, or the provides themselves, is any different, think again. The only difference is whether they have protected themselves legally.

  • by Petersko ( 564140 ) on Friday March 10, 2023 @02:19PM (#63359367)

    The real interesting story is in a link found within this one.

    https://ocrportal.hhs.gov/ocr/... [hhs.gov]

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts." -- Bertrand Russell

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