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Businesses Crime

How Fraudsters Exploit Popular Interest-free Payment Plans (cnbc.com) 38

Buy now, pay later services aren't just popular among consumers. They're also proving to be a hit with criminals. From a report: Fraudulent activity is on the rise at some of the largest buy now, pay later (BNPL) platforms in the industry, which include Klarna, Afterpay and Affirm, according to fraud experts who spoke with CNBC. BNPL products let shoppers split the cost of their purchases over three or four months, often interest-free. They've become massively popular in the U.S. and Europe, and generated almost $100 billion in transactions globally in 2020 alone. "Criminals love buy now, pay later," Martin Rehak, CEO and co-founder of Czech fraud detection start-up Resistant AI, told CNBC. "You can already see crime on multiple levels." Criminal gangs are exploiting weaknesses in the application process for BNPL loans, experts say, using clever tactics to slip through undetected and steal items ranging from pizza and booze to video game consoles.

One of the vulnerabilities, Rehak says, is BNPL firms' reliance on data for approving new clients. Many companies in the industry don' conduct formal credit checks, instead using internal algorithms to determine creditworthiness based on the information they have available to them. Retailers working with BNPL platforms "categorize things differently," Rehak said, adding that this can lead to inconsistency. "There is always a way to exploit this and basically steal from you using someone else's mistake." For example, a partner merchant may run a special promotion event for alcohol but assign a vague category like "special event." This runs the risk of fraud falling through the cracks if an artificial intelligence system doesn't recognize the category and gives it a more generic label with low default risk. Rehak said many scammers are stealing people's identities or taking over their accounts to evade detection, making unsuspecting victims foot the bill. He declined to name any specific companies being targeted, however, saying Resistant AI counts a number of BNPL businesses as clients.

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How Fraudsters Exploit Popular Interest-free Payment Plans

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  • by Valgrus Thunderaxe ( 8769977 ) on Thursday November 18, 2021 @11:26AM (#61999253)
    This started with the sleazy furniture and TV "rent-to-own" outfits in the 1970's. I guess they use the internet now, so that's something.
    • I can't decide whether this is not a technology story, or THE technology story - the use of tech to profile people to decide how they will be treated, such as credit scores, but more pervasive and fine-grained.
    • The tech here is that there are complex systems for risk detection and mitigation that make it possible for the scams to spread farther than they used to.

      In the old days doing this online wouldn't be possible, you'd get too much fraud and you'd give up after losing money. Now you can detect enough of the fraud to cover your losses with ultra high interest rates.

      It's marketed as a good thing because poor people get credit, never mind asking why they're poor in the first place and in a position to be
    • Not really. The sleazy rent-to-own outfits would have you paying $19.99 a month for 12 months for a widget that costs $150. These "buy now pay later" deals are more like "would you like to pay $150 now, or $50/month for 3 months?".
  • by 140Mandak262Jamuna ( 970587 ) on Thursday November 18, 2021 @11:55AM (#61999333) Journal
    Many venture capitalists look only at revenue growth and completely ignore the losses for an initial "honeymoon" period. And even after the honeymoon as long as revenue growth is faster than loss growth, they don't care.

    These platforms game these metrics and "buy" revenue growth by looking the other way for fraud. The first order in your door dash like service is free. And you can create unlimited number of new accounts and keep getting new email ids or burner phones. They know and do just the minimal needed to keep game going.

    These platforms know fraud is going on. But growth is more valuable that keeping fraud down. Every startup and in every filed knows much of their growth is fraudulent and unsustainable. Still they happily take the venture capital cash and hand it over to fraudsters and enrich themselves on insane valuations.

    Steady leak of documents show how much platforms like Facebook were acutely aware of the damage they are causing to the society but they still go after revenue growth.

    So it thieves stealing from thieves. That is all.

  • by PPH ( 736903 )

    Well there goes Pelosi's Build Back Better plan.

  • by Faldgan ( 13738 ) on Thursday November 18, 2021 @04:44PM (#62000243) Homepage Journal

    The article does not actually say "How Fraudsters Exploit Popular Interest-free Payment Plans". It just says they are doing it. The examples they give are not actually fraud.

    1: They say that the risk scores are different from other methods of purchasing on credit and people will use this one if they can use it and they can't use the others. That's not fraud, that's just looking for a working solution.
    2: They say people used this service to buy products (PS5) and then resell them at a markup. That's not fraud, that's just business.

    • by bws111 ( 1216812 )

      It does say - they are engaging in identity theft and taking over accounts. Since they don't bother with credit checks, identity theft protection such as credit blocks don't work.

      As for your second point - it specifically says what the fraud is. They buy a PS5 for $500, make the first of four $125 payments to get the product, and never pay the rest. That is fraud.

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