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Government

California Passes Law Targeting Amazon Labor Algorithms (theverge.com) 40

An anonymous reader quotes a report from The Verge: California Gov. Gavin Newsom (D) signed a bill Wednesday that would block Amazon and other companies from punishing warehouse workers who fail to meet certain performance metrics for taking rest or meal breaks. The California Senate approved the measure earlier this month. The law allows warehouse workers to challenge performance goals that many say discourage them from taking bathroom breaks or other rest breaks throughout the work day. The bill was written in response to high rates of reported injuries at Amazon warehouses where performance quotas are algorithmically enforced.

The law does not explicitly name Amazon in its text, but both Republican and Democratic lawmakers recognize that the e-commerce giant would be greatly affected by the enactment of the legislation. Over the last few years, Amazon has come under intense criticism for its performance quotas with several outlets reporting that workers have peed in bottles as a means of meeting their warehouse fulfillment goals and maintaining their jobs. The law will also force companies like Amazon to make these performance algorithms more transparent, disclosing quotas to both workers and regulators.

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California Passes Law Targeting Amazon Labor Algorithms

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  • by iamnotx0r ( 7683968 ) on Thursday September 23, 2021 @07:44PM (#61826703)
    Maybe (metrics) needs to be addressed.

    You know how management is. Make metric A. Once that is achieved add on and make metric B.
    An endless cycle till exhaustion and then we get, "Going postal".

    Metrics in the Post Office created some of the rage. Silently the post office backed off on endless metric increases.
    Amazon might be heading in this direction.
  • by slarabee ( 184347 ) on Thursday September 23, 2021 @07:58PM (#61826729)

    Early warning sign: The Verge article does not link to nor even given the bill number of the legislation in question. Always be extra skeptical of any reporter who does not link to very relevant source data.

    https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=202120220AB701

    Slashdot repeats the Verge headline that uses the word 'algorithm'. The actual bill text never once uses that word. It simple says that any quotas to which a warehouse employee is subject must disclosed in writing at the time of hiring. Does anyone have first hand knowledge of what Amazon measures and discloses? X number of packages per Y unit of time? Or do they use some hidden algorithm that simply spits out a thumbs up/down at the end of a shift and employees are left to guess how their on the job performance is being measured?

    • by necro81 ( 917438 )
      +1 Informative, if I had mod points today.
    • by DRJlaw ( 946416 )

      Slashdot repeats the Verge headline that uses the word 'algorithm'. The actual bill text never once uses that word.

      The headline and summary never claim that the actual bill text uses that word. "California Passes Law Targeting Amazon Labor Algorithms," and "The bill was written in response to high rates of reported injuries at Amazon warehouses where performance quotas are algorithmically enforced." The motivation behind a bill need not appear within the bill itself. Are you denying that the motivation e

      • The headline and summary never claim that the actual bill text uses that word.

        Most certainly not explicitly, but when the headline and four of the six paragraphs in the article use 'algorithm' I was expecting the actual bill to reference the concept once or twice. Which leads back to my lead kvetch that the reporter did not make it easy to find the bill to enable readers to better understand what the bill actually does.

        The motivation behind a bill need not appear within the bill itself. Are you denying that the motivation exists? Should we discuss what the bill's sponsors have said while promoting the bill?

        You are losing me here. Denying? I find that politicians generally have motivations for everything they support or oppose. What I am curious about is why the word

        • by DRJlaw ( 946416 )

          "These poor workers are judged by algorithms!"

          Well, they are. But the law wasn't limited to unreasonable metrics associated with algorithms. Human-determined asshattery is prohibited as well.

          California Gov. Gavin Newsom (D) signed a bill Wednesday that would block Amazon and other companies from punishing warehouse workers who fail to meet certain performance metrics for taking rest or meal breaks. The California Senate approved the measure earlier this month.

          The law allows warehouse workers to challenge

  • by dicobalt ( 1536225 ) on Thursday September 23, 2021 @08:08PM (#61826751)
    There are plenty of management goons that discard basic human needs so their productivity report looks good to their boss.
  • I wonder what could be done with a few hundred piss-filled water bottles that would be creative, instructive and safe from reprisals.

    • Collect piss bottles from drivers and chuck them at the houses of executives who continue to insist that nobody ever pisses in a bottle at their company? I mean, that's what I'd do if I were so inclined. Just be sure to take photos and post them to Instagram and Twitter from deniable accounts on free wifi somewhere.

  • Amazon is supposedly going to set up a data centre here in NZ.
    I will believe it when I see it, Amazon has already removed the LOTR TV series from NZ once it could no longer suck more subsidies from the system.
    And it will be the same for the data centre.
    Also NZ has actual labour laws to prevent Amazon style exploitation, and big business has much less influence, we try our best to have a government by the PEOPLE, for the PEOPLE. And because of that we get universal healthcare, education system that is
  • Because the cost of living in California has been much too low, and must be increased.

  • ...Amazon warehouse slaves might get a tiny bit of their dignity back. They can't allow that, it's unAmerican!
  • It's literally a machine with no common sense, no empathy, no feelings, and no way to handle reasonable exceptions, torturing people for its own pointless goals.

    "I have no break but I must scream."

    Psychopathy in its purest form. "Unencumbered" by any remains of humanity.

    The Dalek would pray to it.

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