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China Privacy

Chinese Web Firms 'Bullying' Customers With Data, Algorithms (reuters.com) 27

Chinese internet companies have been violating customers' rights by misusing personal data and "bullying" people into purchases and promotions, a government-backed consumer association said on Thursday. From a report: The statement from the China Consumers Association (CCA) did not name any companies, but comes as Beijing has ramped up scrutiny of technology giants, reversing a once laissez-faire approach towards its vast internet space. "Consumers are being squeezed by data algorithms and becoming the targets of technical bullying," the association said. Companies must stop using systems to scan through consumers' personal data and offer them different prices for goods based on that information, the association said. Algorithms that checked people's internet use and other data, then sent them targeted ads and promotions, deprived customers of choice, it added. Some of the products and services promoted by these automated systems "violated the law and public order and good customs" it said, without going into further detail. Consumers' "values and moral concepts may even be distorted by algorithms and become 'playthings' in the hands of platform operators," the CCA's statement said.
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Chinese Web Firms 'Bullying' Customers With Data, Algorithms

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  • by karlandtanya ( 601084 ) on Thursday January 07, 2021 @10:11AM (#60906754)

    in the likeness of a human mind

    Beware of 1984, not terminator.

    All the crimes you commit each day that go unpunished because they are too petty to bother will be punished.
    All the ways corporations can abuse you but don't because the payoff is not worth the effort will become profitable.

    We are just barely starting to see public attention given to what "crackpots" have warned us about for decades. George Lucas (THX-1138, not star wars), George Orwell, Alvin Toffler, RMS, Cory Doctorow and others like them saw the problem, and nerds who read too much sf saw it. It's going to take a while before enough other folks see the problem, and that doesn't necessarily mean we'll do anything about it.
    Just give me my facebook; I don't care about my privacy.

    This will get worse before it gets better, *if* it gets better.

  • Its like Chinese Food, an optimized culinary algorithm that effectively bludgeons all countries world wide to have a Chinese Restaurant and take out. No one can resist the overwhelming allure of spare ribs, egg rolls, won ton soup, shrimp fried rice, chow mien, and msg. No matter how much you can gorge on before passing out for a quick nap, you are inevitably hungry again in an hour, So this is just web marketing strategy to emulate what works in commercial markets: addiction and coercion with what they

  • Bullying? (Score:4, Interesting)

    by drinkypoo ( 153816 ) <drink@hyperlogos.org> on Thursday January 07, 2021 @10:19AM (#60906808) Homepage Journal

    Making people personalized offers isn't "bullying". Fucking period.

    It may be sleazy, it may even be harmful to society, but it ain't bullying.

    Misusing words harms one's own argument.

    Perhaps this is a translation error?

    • Perhaps this is a translation error?

      No, our translator is working perfectly. Garbage in = Garbage out.

    • Re:Bullying? (Score:5, Informative)

      by hungryALU ( 7606468 ) on Thursday January 07, 2021 @10:54AM (#60906962)
      It's likely (not that Reuters have bothered to link to the primary source) that the Chinese word was "qi fu", which is extremely commonly used in Chinese to mean "bullying", but in a wider sense, including "mistreatment" and "unfair treatment". So bullying is a technically correct translation, but it doesn't carry quite the same nuance as in English. It's not clear what the source of the English statement is, but if the original Chinese statement is this one (http://www.cca.cn/zxsd/detail/29897.html), it's much more neutral in tone:

      Some common unfair applications of algorithms in the field of online commerce are highly technical and obfuscated, and they subtly affect consumers' purchasing decisions. It is difficult for individual consumers to contend with such algorithms on their own.

      In fact, a quick scan of that statement don't show any mention of "bullying". So either the English is probably not a direct translation of the Chinese statement.

    • by gweihir ( 88907 )

      I suspect it was some variant of "manipulation". "Bullying" comes with threats. This did not.

    • by rtb61 ( 674572 )

      Likely the translation gap is in coercing equating to bullying. Likely the real target is wasteful consumption. Excessive marketing driving the sales of useless junk which consumes resources and generates pollution in production and then generates more pollution when thrown away.

      How many ways can you crack down on the production of wasteful junk. Kill it's marketing is one way. The government funding product evaluation, real accurate product reviews to kill junk product. Banning junk product is tricky, bloc

  • by swm ( 171547 ) <swmcd@world.std.com> on Thursday January 07, 2021 @10:35AM (#60906886) Homepage

    Sounds like business as usual on the internet, and business as usual in the PRC.
    Is the Chinese gov't really concerned about this, or are they just getting worried about the power of the internet firms and looking for an excuse to clip their wings?

  • by Koreantoast ( 527520 ) on Thursday January 07, 2021 @10:57AM (#60906978)
    There are a couple of things at play here. One is that President Xi's government is currently making an example of Jack Ma and Alibaba [cnn.com] after he and his company got a bit too aggressive in pushing back against the state-run financial industry. I wouldn't be surprised at all if this push by the CCA is another prong in that effort - not just to punish Ma and Alibaba but to also remind the entire sector who's in charge.

    Perhaps more broadly, the government reminding industry that the Chinese Communist Party (CCP) has the monopoly on using the Internet to bend the citizenry to their will, and third party groups like the tech sector must fully align their efforts with the goals of the Party.
    • The financial industry in China is upset because Alibaba won't share user data with them (and the user data lets him offer better rates than the banks can, which is part of how he makes profit).

      • by tlhIngan ( 30335 )

        The financial industry in China is upset because Alibaba won't share user data with them (and the user data lets him offer better rates than the banks can, which is part of how he makes profit).

        And they're angry because Jack Ma isn't kowtowing to the CCP - they see what Alibaba is doing is trying to literally overthrow the government and institute a new one (albeit, a more democratic one).

        That's why the CCP is curtailing and trying to disappear him - Western governments tried to use external trade to democr

  • Isn't this remarketing?

"The vast majority of successful major crimes against property are perpetrated by individuals abusing positions of trust." -- Lawrence Dalzell

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