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Businesses Crime Idle

'My Airbnb Guests Threw a New Year's Party For 300 People' (theguardian.com) 374

"What's the worst that can happen?" thought Nicko Feinberg last December when he listed his house on Airbnb. The listing explicitly said no parties. Then a request came through to book the house for one night on New Year's Day. It was from a young man, probably in his early 20s. He had one review but it was terrific.... I picked up my boys and we stayed down the road at my mother's apartment... When I got back [the next day] I saw three or four cars in the driveway. I threw my food down and knew I was screwed. Inside there were about 12 young adults, all trying to clean.

The floors looked like someone had poured Jagermeister and champagne everywhere and then danced on them. Everything seemed wrong: my artwork was not on the walls; there was furniture missing; the glass panel on my staircase was shattered; even the floor didn't seem level any more. Then I noticed they were using my best sheets and towels as mops....I told them no one was leaving and I called the police and Airbnb. When a police officer turned up, he said it was a civil matter, before adding: "We were here last night...."

Ultimately, it was just stuff and I knew it would be OK. But I felt a massive disappointment in humanity. That night, it wasn't hard for me and my boys to find Instagram pictures and videos of the party. It was horrifying to see so many people in the house, jumping up and down on the furniture and windowsills. They broke my hot tub and tiles in the bathroom; when I looked in the rubbish bags, I saw all my drinks bottles empty, as well as broken glasses and towels. I found an image online of the invite that said, "Mansion Party" with my address. There had been 300 people there. Boys were charged to enter; girls got in free.

While he won't disclose what Airbnb paid him for the damage, "a year later repairs are continuing. The floor is still uneven." But he told one local news channel that the damage was over $100,000, adding "There's footprints on my bathroom walls."

At one point more than 100 cars had been parked outside, according to a police report, and the 23-year-old was ultimately charged with "disorderly conduct". He also was banned permanently from Airbnb -- which said in a statement that "negative incidents are incredibly rare."
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'My Airbnb Guests Threw a New Year's Party For 300 People'

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  • Good (Score:3, Insightful)

    by Anonymous Coward on Saturday December 29, 2018 @04:44PM (#57876430)
    If you want to act like a hotel, be prepared for people to treat you like one.

    I felt a massive disappointment in humanity.

    You played a stupid game with your personal property, and it looks like you won some pretty stupid prizes. Hopefully this was a learning experience.

    • Re:Good (Score:5, Insightful)

      by arth1 ( 260657 ) on Saturday December 29, 2018 @04:56PM (#57876496) Homepage Journal

      If you want to act like a hotel, be prepared for people to treat you like one.

      Which hotel allows you to throw parties with hundreds of people?

      • Re:Good (Score:5, Informative)

        by Solandri ( 704621 ) on Saturday December 29, 2018 @06:43PM (#57876898)
        I used to work at a hotel. It was common for people to check in with "only 2 people" but then secretly bring in a dozen friends to stay with them and lounge at the pool. In terms of raw numbers of guests who did it it was fairly rare, but it would happen about once a month. The worst ones would trash the rooms and our facility equipment. You wanna know why it costs so much to stay at a hotel, you can thank these people. The thousands of dollars it cost us to repair their damage was paid for via the fees charged to all hotel guests. We're supposed to be able to charge damages to the credit card you used to pay for the room, but they knew what they were doing and usually paid in cash and gave fake names and address/phone numbers.
      • Which hotel allows you to throw parties with hundreds of people?

        Most large hotels have ballrooms and banquet facilities available. They also have security, bartenders, cleaning staff, and maintenance workers. Oh, and they charge you appropriately for use of all of the above.

      • Which hotel allows you to throw parties with hundreds of people?

        The Four Points Sheraton in Warren, Michigan....

        Well, they used to anyway - if you were high school buddies with the desk clerk. I just looked them up and that location is CLOSED. I used to work for a company that put all their out of town visitors there. I arrived one Friday night to find quite the party going on and they were all high school kids. I had to get up about 4 AM Detroit time which sucked even more because I was on west coast time. I called the front desk 3-4 times to complain about the

      • Re:Good (Score:5, Insightful)

        by magarity ( 164372 ) on Saturday December 29, 2018 @10:57PM (#57877886)

        If you want to act like a hotel, be prepared for people to treat you like one.

        Which hotel allows you to throw parties with hundreds of people?

        Call any larger hotel and tell them you want to book a party. Their conference services people will set you up in a room that handles 300 people easily, complete with DJ and bar.
        The thing is to not book a single king bed room and expect the same.

    • Re:Good (Score:5, Interesting)

      by ShanghaiBill ( 739463 ) on Saturday December 29, 2018 @07:09PM (#57876964)

      I have an Airbnb, and have hosted hundreds of guests. I never had anything happen like what is described in TFA.

      I once rented to a group of people that turned out to be a Harley motorcycle gang. When they checked out, the place was immaculate. All the laundry was done, the towels were folded, the dishes were washed and put away, and they left me a five star review.

      • Did you check it with a blacklight?
  • Well duh (Score:2, Insightful)

    You rent your home full of your stuff to a total stranger. What do you expect?

    • Re:Well duh (Score:5, Insightful)

      by arth1 ( 260657 ) on Saturday December 29, 2018 @05:08PM (#57876564) Homepage Journal

      You rent your home full of your stuff to a total stranger. What do you expect?

      The same as any B&B who rents out a room expects - someone who stays, behaves, pays, and leaves.

      People like this should be sentenced to military conscription, with every paycheck going to the victim until all damages are paid off with interest. That should teach them some respect.

      • People like this should be sentenced to military conscription,

        Because what could possibly go wrong?

      • by Megane ( 129182 )
        I could be wrong, but I thought a proper B&B still had the owners in the house, with the guests in common areas and a bedroom. Renting out your entire house, going a few blocks away, and not even giving it a drive-by, doesn't sound like the same thing.
      • by Ichijo ( 607641 )

        It would also teach them that slavery is alive and well.

    • You rent your home full of your stuff to a total stranger. What do you expect?

      You expect people to be civil and reasonable, not a bunch of animals -- even teenagers.

      Of course I'm an old fogie, I worked hard and paid for it, so I'm more likely to take an interest in prolonging its lifetime As Opposed To seeing if the fridge with float in the hottub.

      • You expect people to be civil and reasonable, not a bunch of animals

        A quick review of the record shows that you are hopelessly optimistic.

    • And someone with a very nice house, why would you even need the extra cash by renting out to air-bnb?

  • negative reviews (Score:5, Interesting)

    by phantomfive ( 622387 ) on Saturday December 29, 2018 @04:48PM (#57876444) Journal
    In a world where everyone reviews everyone, airbnb type places are a lot less likely to have negative reviews. It's not worth giving a negative review and getting negative effects in the future. So you start getting reviews like this:

    "It was a great experience. I enjoyed looking at the interesting patterns the mold made on the bathroom tiles. Five stars."

    Another thing: for a while, Agoda would ask you to rate a place, and if you didn't put five stars, would ask, "What was wrong with this place?" As a result, it was easier to just not review, unless you wanted to give them five stars.

    Lately I've stopped looking at hotel reviews at all, and just sorting by cleanliness rating. If it doesn't get a top clean rating, it's probably not worth visiting.
  • stupid (Score:4, Insightful)

    by Tom ( 822 ) on Saturday December 29, 2018 @04:52PM (#57876470) Homepage Journal

    Stupid person did a stupid thing and what everyone who is not an idiot expected after the first line happened.

    Seriously. A 20-something rents a house for one night on New Years Eve. If that didn't raise every red flag within 20 miles, I have no idea what it takes to telegraph you "something just might be a bit wrong here".

    I have a hard time believing this story is real. If it were told to me as the plot of a movie I would say it stretches the suspension of disbelief quite a lot.

    • Re:stupid (Score:4, Insightful)

      by KiloByte ( 825081 ) on Saturday December 29, 2018 @05:53PM (#57876752)

      Not all 20 years olds are criminal fuckwits.

      And, if your guests disregard parties being explicitly disallowed by rules they signed, and the party gets rowdy, what you expect is a few empty bottles in the garden, cigarette butts in a flowerpot and an used condom in the bedroom. Not a commercial enterprise that organizes the party and charges admission for entry.

      • Re:stupid (Score:5, Insightful)

        by ceoyoyo ( 59147 ) on Saturday December 29, 2018 @06:13PM (#57876806)

        Not all 20 year olds are fuckwits. But anybody renting a large place on New Years for one night should raise a red flag. At least enough of one to do a drive by or two, particularly if you're just down the street at your mom's.

        • Combine the renter's age, the size of the place, and the day of the year, and holy fuck that's all red flags. It wasn't a guy who just needed a bed to crash in after going out, or a room for a shag if he got lucky. A kid in his early 20s rented a whole fucking house on NYE. FFS, I wouldn't rent a 50 yr old a whole damn house on NYE if I wasn't ok with a giant party there!

          And as you noted, he got paid in spades for his criminal negligence for being all of 10 minutes away and not doing at least a couple of dr

      • Not all 20 years olds are criminal fuckwits.

        Yeah, but the ones who aren't are a lot less likely to want to rent a house for one night on New Year's Eve.

    • If it were told to me as the plot of a movie I would say it stretches the suspension of disbelief quite a lot.

      A 20-something rents a house for one night on New Years Eve. ... I have no idea what it takes to telegraph you "something just might be a bit wrong here".

      No kidding -- just that short description sounds like a risky business.

    • by rsilvergun ( 571051 ) on Saturday December 29, 2018 @07:23PM (#57877018)
      I can see where she went and what she did based on the credit card receipts. She's a total milktoast. More than once she's remarked that it's only old folks where she goes, and I know she ain't lying because, again, I can see the admission fees and souvenirs on my credit card. I didn't even raise her this way. Doesn't help that she hasn't got much to rebel against (I'm kind of a loser, so the only "rebelling" she can do is not being a failure in life, also I'm pretty into death metal so there's not a whole hell of a lot of music she can "shock" me with. )

      Anyway, Not every 20 year old is a party animal. This one was pretty clearly running a professional party for money. Anyone could do that, not just a 20 year old. The real problem is that you put 300 folks in a building meant for 20 tops it warps the floors.
    • The story is fake. I've done a few searches for this online now, and found nothing. With so many people participating, there would be something still available on the internets, even taken the time since it happened into consideration. There was no address or anything in the article either, not even the city.
    • Weren't there two movies with this plot?

      One was called "Risky Business", and can anyone answer the name of the other one?

      Bueller? Bueller?

  • A couple of wifi-enabled cameras in front of the house could be used to mitigate renter abuse.

    Reading this earlier, it appears he received an undisclosed sum from Airbnb for damages.

    • I was a little surprised the guy did not have a neighbor that called him up, if I were renting a place out I'd let the houses on either side know and give them my number to let me know if anything seems strange...

      As you say, some kind of precautions would have been warranted, especially around NYE.

      • The summary says the owner "stayed down the road at my mother's apartment". If I were renting out my house on New Year's Eve, and I was just down the road, I would probably drive by once or twice myself.

      • Actually that won't work...

        The social media post says "Mansion Party" meaning this house is frigging huge and it's closest neighbor is probably far enough to not hear/see any unusual things. Plus in rich neighborhoods, people don't really socialize. They keep to themselves pretty much and they probably call the cops when you try knocking on their doors.
        • For varying definitions of "frigging huge". Rich neighborhoods WILL notice if suddenly one of their neighbors turns their house into Grand Central Station and the street starts filling up with cars.

          But if the houses are so friggin' huge that the driveways are a mile apart then maybe they won't be too quick to notice. Can you fire a gun off your back porch and not have to worry about hitting your neighbor? If not, maybe your estate isn't big enough to host an impromptu party with hundreds of people.

      • by Shados ( 741919 )

        if I were renting a place out I'd let the houses on either side know and give them my number to let me know if anything seems strange

        The houses on either side are likely FURIOUS that this is happening and just waiting for proofs to report them 16 ways over. AirBNB neighbors don't exactly make the best friends.

  • I grew up in a different time. I'm sure things like this occurred infrequently. Nowadays people film bad behavior for laughs and share with their friends, each trying to be more outrageous. There seems to be little morality anymore, it's all selfishness and laughing at someone whom you've screwed over.

    It really makes me depressed thinking about the future. It's like Clockwork Orange is being mimicked by the mainstream. How incredibly sad.
    • Comment removed (Score:5, Insightful)

      by account_deleted ( 4530225 ) on Saturday December 29, 2018 @05:15PM (#57876602)
      Comment removed based on user account deletion
      • I know I got up to a lot in my youth. I've also heard the stories from my father and his friends. The main difference now is that it's all recorded and then either published online on social media or (rarely!) just shared privately. If anything kids are far more restrained now: they know they're being watched.
    • by Harvey Manfrenjenson ( 1610637 ) on Saturday December 29, 2018 @05:29PM (#57876662)

      Indeed. The children now love luxury; they have bad manners, contempt for authority; they show disrespect for elders and love chatter in place of exercise. Children are now tyrants, not the servants of their households. They no longer rise when elders enter the room. They contradict their parents, chatter before company, gobble up dainties at the table, cross their legs, and tyrannize their teachers.

      • by xlsior ( 524145 )

        Indeed. The children now love luxury; they have bad manners, contempt for authority; they show disrespect for elders and love chatter in place of exercise. Children are now tyrants, not the servants of their households. They no longer rise when elders enter the room. They contradict their parents, chatter before company, gobble up dainties at the table, cross their legs, and tyrannize their teachers.

        And for those who didn't know the reference: The above is ancient quote attributed to Socrates (469-399 B.C.)

        The more things change, the more they stay the same...

    • That's funny because even before I finished reading your post I was thinking you sounded like that old bum from A Clockwork Orange.

      It's a stinking world because there's no law and order anymore! It's a stinking world because it lets the young get on to the old, like you done. Oh, it's no world for an old man any longer. What sort of a world is it at all? Men on the moon, and men spinning around the earth, and there's not no attention paid to earthly law and order no more.

  • change him like an rent a car place say the full cost of the house (best list price of an smaller one in your area - the sell it now income) + lost of use say $300-$400 a day (to cover meals + a high end hotel)

    • by ledow ( 319597 ) on Saturday December 29, 2018 @05:29PM (#57876660) Homepage

      He declares bankruptcy, because few people could ever be able to afford anything even approaching that over their lifetime, and then you lose it all anyway. And you can't seek any further remedy as you already have your "win" in court.

      Agree that you should charge the perpetrator and seek further action against them, but he took Airbnb's offer so that's a no-go.

      Public liability insurance exists because no one person could ever operate under such a system of fines. But neither the guy who rented, or the one renting out, had that, it seems. Airbnb's insurance no doubt paid out, but only on private terms outside of court.

  • It's on Airbnb (Score:3, Insightful)

    by Anonymous Coward on Saturday December 29, 2018 @05:02PM (#57876530)

    Do you know how to tell if someone doesn't give a shit about their place or their neighbours? It's on Airbnb.

  • ... though not as bad as in the linked article.

    Never rent out for a "model shoot", etc.

    It was supposed to be some sort of a photo shoot for some MMA personality.

    It turned out to be a big party and porno shoot. There was a rape reported by the neighbors.

    They ruined the pool table felt.

    At least the Roomba captured about a pound of weed.

    • by PPH ( 736903 )

      It turned out to be a big party and porno shoot.

      Always wondered about that. Back in the 'old days', porn shoots looked like they were done in Motel 6. After the 2008 recession, lots of porn looked like it was being made in high end, well furnished properties*. I guess it was one way for the formerly rich people to make the mortgage.

      *Sometimes, I'd be watching a scene and hoping that the actors would get their fat asses out of the way so I could get a better look at the architecture.

      • by jtara ( 133429 )

        Always wondered about that. Back in the 'old days', porn shoots looked like they were done in Motel 6. After the 2008 recession, lots of porn looked like it was being made in high end, well furnished properties

        Dead give-away that it's shot in an AirBnB (the kind that is not somebody's actual home) would be the "artwork" from HomeGoods. Stupid, inspirational phrases in the cheapest possible frames.

        My friend shops at AmVets for artwork. Cheaper than HomeGoods, and actual art, or at least nicely-framed reprodu

  • Sigh. (Score:5, Insightful)

    by ledow ( 319597 ) on Saturday December 29, 2018 @05:13PM (#57876594) Homepage

    "I let random strangers that I didn't know stay in my house unaccompanied and unsupervised and it got trashed".

    News at 11.

    Honestly, no matter WHAT the rules for Airbnb may or may not be, why on earth would you be stupid enough to do that? If someone "random" asked to borrow your car for one night, would you let them? Would you let them if it was a sportscar? But you'll let them do it with a house worth what? 10 times as much?

    20-something pays a minimal fee to use your house for one night over New Year's... bad enough. With a single review? Just what the hell were you thinking?

    This is nothing to do with Airbnb per se, it's just bog-standard stupidity. And I bet it's not covered under any of your home insurance policies - for good reason. Airbnb probably aren't even obliged to do anything either... they just choose to do so to as a goodwill gesture to limit the bad press.

    Honestly, some people are so stupid it defies belief.

    The whole idea of Airbnb is a stupid concept in the first place, though I'm sure profitable when it does work. When it goes wrong, seriously, what did you expect?

    If nothing else, a ten second Google will show you things like people Airbnb'ing and turning places into brothels and drug-dens, by comparison a party is the low-end of the scale. Not to mention that they have access to your address for the period of time they are Airbnb'ing... they could be doing all sorts with that kind of access - I could destroy your credit rating in a week in my country by getting access to things addressed to me at your mail address.

    I wouldn't even trust a 20-something who might be my own son to have a place "just for New Year's" without making sure they couldn't have a party without my knowledge. Let alone a random stranger.

    You learned a lesson that most people never have to learn because they're just not that thick.

    Either rent out your place, with a full rental agreement, deposit, month's-rent-in-advance, insurance and all the legal trimmings that come with that, or don't. Short-term rental based on an app EULA is the most ridiculous thing ever and you only need one bad incident to wipe out an entire lifetime's profit doing it.

    • Airbnb probably aren't even obliged to do anything either... they just choose to do so to as a goodwill gesture to limit the bad press.

      "Airbnb Host Guarantee program". Most of these apps have secondary insurance.

      • by ledow ( 319597 )

        "What is the Airbnb Host Guarantee?" (text theirs, highlights mine)

        The Airbnb Host Guarantee provides protection for ***up to*** $1,000,000 to a host for damages to covered property in the rare event of guest damages ***above the security deposit or if no security deposit is in place***.

        The Host Guarantee Programme **doesn't cover cash and securities, collectibles, rare artwork, jewellery, pets or personal liability***. We recommend that hosts secure or remove valuables when renting their place. The progra

    • If you live in the same building as the property rented on AirBnB you can keep an eye on your AirBnB guests so it's not as crazy as it sounds. About renting your car out to total strangers, that's the Turo app, and it IS as crazy as it sounds.
  • It was from a young man, probably in his early 20s. He had one review but it was terrific....

    ... probably from his mom.

  • Don't know that many houses that can hold 300 people or was this a mansion?

    • Near the bottom in the summary:

      I found an image online of the invite that said, "Mansion Party" with my address.

  • OK, that's not quite the word I was searching for..., ph, right, PREDICTABLE.

          Of course this is what they did, they got it because they could trash it an walk away. Don't want you stuff to get broken? Then don't rent it to strangers.

  • by fahrbot-bot ( 874524 ) on Saturday December 29, 2018 @05:30PM (#57876664)

    For nights like New Year's Eve, the deposit will be like in the "rent a helicopter" scene in the film "Clear and Present Danger":

    Jack Ryan: I’m here to rent the Huey.
    Helicopter owner: We don’t rent it anymore, but it is for sale.
    Jack Ryan: How much?
    Helicopter owner: Two million dollars.
    Jack Ryan: Uh, my pilot and I will have to take it for a test drive.
    Helicopter owner: Of course, you just have to leave a deposit.
    Jack Ryan: How much is that?
    Helicopter owner: Two million dollars.

  • Well (Score:5, Interesting)

    by DaMattster ( 977781 ) on Saturday December 29, 2018 @05:49PM (#57876734)
    At least AirBnB stood behind the homeowner is making good on what its idiot customer did. I would have expected AirBnB to hide behind some nebulous legal language and walk away from this scot-free. I guess I am jaded towards corporations and impressed that AirBnB took actions to try and make the entire situation right. Still, I never would use AirBnB offering accomodations.
    • by Lehk228 ( 705449 )
      air bnb has insurance to cover this kind of thing precisely because their entire existence depends on the supply of nice places to rent, if they let the owners roll in the shit, they won't be far behind and the shit won't as fresh when it's their turn
  • The listing explicitly said no parties.

    Here's my wallet. No running off with it, now. *dust cloud heads off toward sunset*
    He'll be back aaaaany minute now...

  • Sounds like this guy asked for it by opening an Air BnB. He's lucky if his neighbors didn't sue him.
    • by Shados ( 741919 )

      That's my biggest gripe with this. They did the AirBNB thing. Shit happened, but they knew the risks. Their neighbors however didn't ask for this, and if the area was zoned purely residential, a house used commercially shouldn't have happened. They had to deal with 300 random people parking outside and enough shit that the cops were called. All because someone got greedy and can't follow the rules.

      (If that kind of shit is allowed in their municipality, then the administration of the city needs to go to hell

  • Sounds like a good argument not to rent to anyone who doesn't have a reasonable minimum number of positive reviews.
  • Q: "What's the worst that can happen?"

    A: Not thinking through the question of what's the worst that can happen.
  • Thats what you get, dumbass. You want to make a few extra bucks renting out your mansion in pure greed. Anyone who rents their actual house is an utter moron. I can maybe see if you owned a rental. But even then, no. Also, I would run some bleach through that hot tub for a while.

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