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The Courts Privacy Television The Almighty Buck

Years After ProPublica Exposed Vizio For Spying On Users, Lawyers Will Make Millions From Lawsuit (hollywoodreporter.com) 64

After it was revealed that Vizio was tracking customers' viewing habits and sharing that data with advertisers, a class-action lawsuit was filed against the company. Now, Ars Technica is reporting that "lawyers representing Vizio TV owners have asked a federal judge in Orange County, California to sign off on [the settlement] with the company for $17 million, for an affected class of 16 million people, who must opt-in to get any money." The company "also agrees to delete all data that it collected." From the report: Notice of the lawsuit will be shown directly on the Vizio Smart TVs, three separate times, as well as through paper mailings. When it's all said and done, new court filings submitted on Thursday say each of those 16 million people will get a payout of somewhere between $13 and $31. By contrast, their lawyers will collectively earn a maximum payout of $5.6 million in fees.

Eventually, the company agreed to pay $2.2 million to settle a complaint brought by the Federal Trade Commission. However, this new settlement is related to an entirely separate lawsuit, one that was consolidated in federal court in southern California. This $17 million amount is more than Vizio made by licensing the data collected, according to a source with knowledge of the deal.

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Years After ProPublica Exposed Vizio For Spying On Users, Lawyers Will Make Millions From Lawsuit

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  • by green1 ( 322787 ) on Friday October 05, 2018 @07:56PM (#57435348)

    This $17 million amount is more than Vizio made by licensing the data collected, according to a source with knowledge of the deal.

    That's the important part. For these sorts of things to have any impact on corporations the punishment must be more than the profit from doing it.

    • This $17 million amount is more than Vizio made by licensing the data collected, according to a source with knowledge of the deal.

      That's the important part. For these sorts of things to have any impact on corporations the punishment must be more than the profit from doing it.

      I would have liked it to be some multiple of what they made off it, like perhaps 3X or 5X profits are fined away. But this is a step in the right direction, so maybe as time goes on, the penalties for doing stuff like this will become increasingly painful.

    • by SirSlud ( 67381 )

      Does it matter if the people involved no longer work there?

      • by dknj ( 441802 )

        No. The company has a vision and plans for 1,2,5,10,20,50,100 years in the future. The people in office today are continuing the plans of those from before. While the people are not guilty, the company is and so the company is liable for the fine.

        I made a big deal about this when Bank of America bought Countrywide, realized what Countrywide was doing and promptly stopped bad loans and worked to resolve the previous bad loans made. The SEC said haha no that's not enough and then fined the shit out of Ban

  • How do I get my part of the settlement? I've got 2 Vizos. :)
    • by Alumoi ( 1321661 )

      From the TFA: "sign off on [the settlement] with the company for $17 million, for an affected class of 16 million people"
      That's less than 2 bucks for you before the lawyers get their cut and I'd say 2 cents after that.

  • I was given a Vizio TV. So, yesterday I decided to install the remote control program.

    THE PROGRAM WILL NOT FUNCTION UNLESS YOU ENABLE GPS LOCATION.

    The excuse was so that it could locate devices and WiFi networks near you. I want it to work on exactly one TV on exactly one network. I did no provide permission, uninstalled the app, gave it a one star on the Play Store and ranted about why. I'm not the first to rant about that after a glance through.

  • 17 Million dollars, the lawyers get half and some administration costs to send out all the checks. With 16 million people in the class wouldn't it mean it is closer to 13-32 cents.
  • by alcmena ( 312085 ) on Friday October 05, 2018 @09:15PM (#57435626)
    For me, personally, I don't see the big deal in what they did. I pretty much assume anything "smart" is tracking me and selling that data to someone. I've found their TVs to be great quality for the price, the software is reliable and consistent (looking squarely at you, Samsung, and your 20,000 different software iterations). They also keep the software up to date.

    I have 5 of their smart TVs in my house. When I bought them, they came with an Android tablet, which was pretty much the only way to control the TVs at the time. My kids absolutely love those tablets. My youngest casts from the tablet to the TV, then plays games on the tablet while she watches the TV.

    Vizio then released a new update to the TVs. Via a software update. they made it possible to use a standalone remote to watch Netflix, Amazon (which doesn't support ChromeCast so this was actually a net-new feature for these TVs), Hulu, etc. You needed a new remote to access these features though because the original basically had 6 buttons: power, input, channel +/-, volume +/-, and that's it. Obvious way to make a couple of bucks by selling said new remotes, right? Nope. Even though the TVs were each almost 2 years old and clearly out of warranty, Vizio generated a code per-TV that allowed you to request a free remote per-TV. Not "free plus stupid amount for shipping and handling", free as in I got 5 new remotes for the grand total of $0.00. It took about a week from when I requested the remotes to when they arrived.

    Long story short, I guess I don't care if they know what I watch. Netflix knows what I watch on Netflix. Amazon knows what I watch on Amazon. Hulu knows what I watch on Hulu. YouTube knows what I watch on YouTube. I basically assume each of them are somehow selling, sharing, or using that data for ads. I just can't seem to work up the anger to be upset that Vizio was doing the same.
    • All they'll get from me is I watch a lot of news (maybe 20% of my viewing) and a lot of Plex (good luck figuring out what those bits streaming through represent).

      Actually, now that I think about it, all they'll see is 50% of my TV viewing is via Roku, the rest being my Playstation.
      • by alcmena ( 312085 )
        Heh, I have 3 kids and am a gamer myself. So even if they manage to actually decode what's on the TV, all they will really get is "wow, this house watches a lot of something called 'Fortnite'."
    • by SirSlud ( 67381 )

      That's okay. You can not care, it was still something they were obligated to disclose as determined by law. You can assume transparency, and we should - but it should also be stated by companies what their products do since we're beyond the point of being able to manually verify these things ourselves. That's not an unreasonable requirement from consumers of any kind of product.

    • Comment removed based on user account deletion
  • Class Action lawsuits are pointless; the lawyers get millions, the "class members" get a couple of bucks - MAYBE. Judges need to require that at least 75% of the money go to the class members, with much less to the lawyers.

    • Comment removed based on user account deletion
      • Actually, I'm an engineer and a conservative Libertarian. I've been involved in several of these "class actions", and an currently in "the class" for another, in which a lawyer has filed suit against a travel agent for calls to numbers on the "Do Not Call" list. The lawyer is getting several million dollars; the class members MIGHT get about 5 bucks. It's been going on for 2 years now, and I haven't seen a penny.

        The settlement amount isn't enough to hurt the business, but it's a windfall for the lawyers,

  • but the Court finds them only worth $1.00.

    A court, the place one used to go to find justice that no longer exists.

  • by careysub ( 976506 ) on Friday October 05, 2018 @11:16PM (#57436036)

    There a settlement of a lawsuit, and the lawyers collected routine fees. Since when is the lawyers getting their regular compensation the "story" or even "news"?

    The story is that Vizio was spying on users and paid a settlement as a result, but one that was trivial compared to the magnitude of the violation.

    • Agreed. My brother owns a law firm so I'm biased. When he takes cases like this, he does free of charge. He pays the lawyers. He pays the paralegals. He pays the court fees. He pays the experts. He pays the travel. If he loses, he is out everything. In that situation, it's not unreasonable for the law firm to ask for a decent percentage when they do win.
  • This $17 million amount is more than Vizio made by licensing the data collected

    This is what a fine MUST be. Otherwise it is part of the operating cost, not a fine.

  • Comment removed based on user account deletion
  • How does someone report that a $17 million settlement means that "each of those 16 million people get between $13 and $31" and not see the math error? If you follow the links, you eventually find out that they expect only 2-5% of the class to opt-in to get paid. But how does someone summarize it so poorly? In reality, the lawyers get $5.6 million, the expenses for the mailing will probably come to $4 million, and about $7 million is available for the 16 million people. Only because so few people will respo

"The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts." -- Bertrand Russell

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