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People Keep Finding Hidden Cameras in Their Airbnbs (buzzfeed.com) 167

"Airbnb has a scary problem on their hands: People keep finding hidden cameras in their rental homes," reports the New York Post. "Another host was busted last month trying to film guests without their knowledge -- marking the second time since October that the company has had to publicly deal with this sort of incident." BuzzFeed reports: In October, an Indiana couple visiting Florida discovered a hidden camera disguised as a smoke detector in their Airbnb's master bedroom. Earlier that same year Airbnb was forced to investigate and suspend a Montreal listing after one of the renters discovered a camera in the bedroom of the property... Hidden cameras aren't just an issue for Airbnb -- it's been a hot-button topic in hospitality for years. There are hundreds of stories about hotels using unlawful surveillance. [For example, this one.]

Airbnb recommends its customers read the reviews of the host of any rental property they might be interested in, and also offers an on-platform messaging tool that allows communication between host and guests... "Cameras are never allowed in bathrooms or bedrooms; any other cameras must be properly disclosed to guests ahead of time," Airbnb spokesperson Jeff Henry told BuzzFeed News.

This time the couple discovered hidden cameras that were disguised as a motion detectors. Airbnb says they've permanently banned the offending host -- and offered his guests a refund -- adding that this type of incident was "incredibly rare."
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People Keep Finding Hidden Cameras in Their Airbnbs

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  • by Steve Jackson ( 4687763 ) on Saturday December 09, 2017 @10:38AM (#55706299)
    Cause I could SWEAR videotaping someone nude without their consent in an area that has a CLEAR expectation of Privacy, is a FELONY. Arrest The SOB "Host" and CHARGE THEM WITH THEIR CRIME! This WILL NOT stop until you do!
    • by Anonymous Coward on Saturday December 09, 2017 @10:45AM (#55706329)

      I am so OUTRAGED that I am going to SELECTIVELY capitalize WORDS to make my POINT.

    • by Anonymous Brave Guy ( 457657 ) on Saturday December 09, 2017 @10:46AM (#55706333)

      Exactly. Banning the host and refunding some money isn't even close to good enough here. In almost any civilised country, this should be a police matter, and someone should probably be going to jail and getting added to the sex offenders register or local equivalent.

      • Banning the host and refunding some money isn't even close to good enough here

        It's good enough for AirBNB. The guests can go to the police themselves.

        • Maybe you're right, legally speaking, but I'd like to hear a judge say that before I assume it. Given the way Airbnb works, it wouldn't surprise me if an argument based on having an implied duty of care could be made either. In any case, presumably the guest can report the matter to the police, and the police could/should then take action against the host.

      • by quenda ( 644621 )

        someone should probably be going to jail and getting added to the sex offenders register or local equivalent.

        It was in the US. Neither police nor government want to set a precedent of jailing someone for illegal surveillance.

    • Airbnb has no interest in making this a big deal, and everything has to be normal, as far as possible. Of course this is a crime, and the voyeur should be severely punished in a court of law.
      • Of course this is a crime

        Really? Can you cite the law?

        In America, surreptitious audio recordings are generally illegal, but video recordings and photography usually are not. It would be illegal to use the photos for extortion or blackmail. It might be illegal to distribute them without the consent of the subject, and would almost certainly be illegal to do so for commercial gain.

        • So are you saying that in America it's not a crime to put a hidden camera inside, for example, a women's public shower room as long as it's only you who masturbate with the recording? Cool!

          • So are you saying that in America it's not a crime to put a hidden camera inside, for example, a women's public shower room as long as it's only you who masturbate with the recording? Cool!

            It is illegal in some jurisdictions. But I am not aware of any federal law.

    • by Anonymous Coward

      I find it hypocritical that Slashdot would publish a submission about surveillance in the hospitality industry being wrong, when this is a web site that uses all sorts of online trackers and "analytics" providers to surreptitiously monitor us!

      My blockers show something called "RPX Now", and something called "Stack Sonar", and something called "Cross Pixel Media", and something called "Janrain", and something called "AlmondNet", and something called "Taboola", and something called "Pro Market", and something

    • This is Web 2.0! Uber doesn't have to abide by the law, why should AirBnB? This is Web 2.0!
    • by Anonymous Coward

      Awesome. Next time I am in an AirBnb and the host seems like an ass, I can plant a hidden camera and turn them in. They will be arrested and jailed, because no one will believe that it wasnâ(TM)t their camera.

    • This WILL NOT stop until you do!

      Are you implying that it will stop if you do? If you think that I have a bridge to sell you.

    • > > keep finding hidden cameras

      >Airwithout their consent

      Precisely. That's why the cameras have to be OVERT. Post signs that cameras are present.

      Cameras are security mechanisms and justified.

      >videotaping someone nude

      Set up a special room for that (but there also has to be other rooms that guarantee privacy). Bring it on.

  • by b0s0z0ku ( 752509 ) on Saturday December 09, 2017 @10:49AM (#55706351)

    Cameras should be banned in all private spaces, not only bathrooms and bedrooms -- if you're renting the entire apartment on AirBNB, they should be banned in the living room, dining room, kitchen too. If it's not a shared space, people could be intimate or naked anywhere in it.

    Also, if there's audio recording, there's a risk of picking up conversations intended to be private, which almost certainly violates the law even in states that have one-party consent laws.

    The "hosts" installing the cameras shouldn't only be banned from AirBNB. They should be jailed and fined. Or just have their asses whupped by someone who rented from them. Violating people's privacy is a serious crime, and should be treated as such.

    • I have a friend who rents out apartments. In one case, he put a fairly new computer into it's purchase container, and put the item in the cupboard for later retrieval.
      One month later, and 4 groups of guests, he went to fetch the box with the computer, to find the box was there, but the computer was missing. That was a simple $400 loss. C'est la vie.

  • Incredibly Rare? (Score:5, Interesting)

    by careysub ( 976506 ) on Saturday December 09, 2017 @11:03AM (#55706411)

    Or merely rarely caught?

    Or - more to the point, sufficiently rarely caught and publicized that a company flack thinks he can get away with calling it "incredibly rare"?

    • Despite people's assertions, people who actively commit perverted crimes are actually incredibly rare given the general population.

      • by HiThere ( 15173 )

        Whether that's true or not depends on what "perverted crimes" are in you locale. It's claimed, on what grounds I don't know, that the average US resident commits more than one felony per day. Do *you* know what all the laws say is a "crime"? What's the difference between a crime and a "perverted crime"?

        If you had asserted that most people don't hurt other people against their will I would have agreed with you, but "perverted crimes" is basically an undefined term.

        • If you had asserted that most people don't hurt other people against their will I would have agreed with you, but "perverted crimes" is basically an undefined term.

          So you completely agree with my post and the fundamental discussion I was replying to but you typed all that because you're hung up on a definition? Are you in Human Resources by any chance?

          • by HiThere ( 15173 )

            No. I can't tell what your asserting because your words aren't meaningful. IOW: Sorry, but when I get a syntax error I can't compile.

            I don't know whether I agree with you or not.

      • It seems that the hosts are committing a crime, but are they doing it for a perverted reason or just to protect their property? It's not acceptable either way and they will likely end up in jail if prosecuted. But I'd still want to know if there is a sexual motivation or if it's just that they realize that renting their house out to strangers is a really bad idea and then get desperate to minimize their risk.
  • Better Idea (Score:5, Interesting)

    by nehumanuscrede ( 624750 ) on Saturday December 09, 2017 @11:04AM (#55706423)

    If you come across one of these, steal the camera.

    The host won't dare ask where their illegal spy camera overlooking the bed is.

    We had some illegal cameras we found in one of our buildings that we simply took down. No one ever asked about them ( and they were pricey cameras ) because doing so would be admitting putting them up illegally in the first place.

    • Re:Better Idea (Score:5, Interesting)

      by OzPeter ( 195038 ) on Saturday December 09, 2017 @11:23AM (#55706499)

      If you come across one of these, steal the camera.

      The host won't dare ask where their illegal spy camera overlooking the bed is.

      We had some illegal cameras we found in one of our buildings that we simply took down. No one ever asked about them ( and they were pricey cameras ) because doing so would be admitting putting them up illegally in the first place.

      I know where I am but you should read TFA

      The individual was one of two people who spoke to the website about their experience with finding hidden cameras inside their rental homes.
      The other renter — a woman named Erin — said her host chose to report her for damages after she unplugged a device she found inside a Houston Airbnb.
      “They just treated it like I was trying to get out of paying,” she said in reference to the company’s handling of the situation. “I was like, ‘Hello, he is saying he did what I was saying he did,’ and the customer service rep told me that I should ‘respond professionally.'”

      If AirBnB's initial response is to blame the renter without investigating things then AirBnB has more than a voyeurism problem.

      • Re:Better Idea (Score:4, Interesting)

        by MeNeXT ( 200840 ) on Saturday December 09, 2017 @01:08PM (#55706989)

        In my experience Airbnb couldn't care about the renter. When a renter has a terrible experience they do not display the comments they post. If you travel using Airbnb you are rolling the dice. I found myself stranded thousands of kilometers away from home and Aitbnb's response was that is was my though luck.

      • by markana ( 152984 )

        >The other renter — a woman named Erin — said her host chose to report her for damages after she unplugged a device she found inside a Houston Airbnb.

        Was it acutally a camera? There have been stories of paranoid guests tearing down smoke detectors thinking they were cameras. Not every electronic gadget in a home is spying on you (Alexa/Home/etc. excepted, of course).

    • by Anonymous Coward

      If you come across one of these, steal the camera.

      The host won't dare ask where their illegal spy camera overlooking the bed is.

      We had some illegal cameras we found in one of our buildings that we simply took down. No one ever asked about them ( and they were pricey cameras ) because doing so would be admitting putting them up illegally in the first place.

      How can cameras that you installed in your own house be illegal? Can you cite any statutory law to back up how such a camera could be illegal?

      • by Luthair ( 847766 )
        Can't speak for elsewhere, but in Canada cameras are illegal where you have a reasonable expectation of privacy, common examples are bathrooms or change rooms in public places.
    • I don't agree with stealing. This Slashdot coverage from the past decade may remind you think twice about it, anyway :D

      * College Student Finds GPS On Car, FBI Retrieves It [slashdot.org]
      * Student Sues FBI For Planting GPS Tracker [slashdot.org]

  • or just not yet discovered?
  • A treasure hunt to get free hardware! That's nice!

  • Makes you wonder how many places you stayed at (Airbnb's, motels, hostels, etc) over the years might have been pulling this kind of shit without your knowledge. I think I see a consumer market for a device that can detect these kinds of 'bugs'.
    • by OzPeter ( 195038 )

      Makes you wonder how many places you stayed at (Airbnb's, motels,
      hostels, etc) over the years might have been pulling this kind of shit
      without your knowledge.

      I think I see a consumer market for a device that can detect these kinds of 'bugs'.

      1. Sucks to be them when I am in such a place and parading around naked!

      2. Unless it's a stand alone camera, then what you are looking for is basically a Network Scanner. Just connect to the Host's network and scan for any devices that look like cameras.

  • A more challenging situation might involve a third party such as prior guest, cleaner, maintenance installing surveillance devices . The owner may not know. Recall in Japan sweeping services finding mainly mics often as electrical outlet adapters like USB chargers. First find them but next find out who is eavesdropping. Hall & Oates 80â(TM)s song turns out more insightful then I imagined except left out the public eyes too part and now need to get that darn tune out of my head.
    • That's was my first thought too. I'm surprised by how many rental properties seem to never change their wifi password. Seems like it'd far easier for a past guest to set up something like that and far safer than doing it in a place you own

  • by Anonymous Coward

    Hm, if you plant a hidden camera, you can get a host banned for life (what are they going to say, it isn't theirs? Who will believe them?)

    How much will a host will be willing to pay to avoid such banishment?

    How much will Airbnb be willing to pay (as a bug bounty?) to avoid the bad press if it becomes widely known that they have had to ban thousands for hidden cameras?

    How long until the pain and emotional suffering of their constituents causes politicians to decide that the Airbnb's need be responsible for

  • On the up side it sounds like they were more senate candidate material.
  • Installation != Use (Score:5, Interesting)

    by dcavanaugh ( 248349 ) on Saturday December 09, 2017 @11:54AM (#55706663) Homepage

    People can (and do) deploy hidden cameras in conjunction with home security systems, for the purpose of identifying burglars or home invaders. A homeowner could reasonably claim that the cameras are only activated when the property is vacant. Considering that the value proposition of Air BnB is to facilitate absentee landlords, such property owners have a reasonable use case for cameras: to inspect the property via remote control after tenants leave, to see if the housekeeping service is doing their job. If the cameras are not actually running while tenants are present, there is no need to disclose their presence.

    Hypothetically, if I owned a home in some far away place and wanted to rent it out via Air BnB, I would (at a minimum) have some sort of home security system to protect the property during weeks when it might be vacant. If someone wants to rent it and they ask me if the property is ready for visitors, I might want a camera system to help determine the status of the house. If I pay a service provider for maintenance or cleanup, I'm going to want some verification that they showed up and did the work. Cameras can do all of that, using nothing more than hardware already present for the security system.

    Is there room for abuse? Absolutely. Bad landlords could hide under the skirt of reasonable use cases, and run the cameras 24x7. Even worse, the government really wants you to begrudgingly accept THEIR 24x7 cameras, so they are unlikely to provide meaningful protection from private cameras. Although Air BnB says disparaging things about hidden cameras, they don't want to lose their base of absentee landlords either. You can't have it both ways. The cameras are winning this battle, using expedience as a shield against privacy rights.

    • by Kjella ( 173770 )

      If the cameras are not actually running while tenants are present, there is no need to disclose their presence.

      Considering AirBnB's terms says otherwise, it's at minimum a breach of contract. And none of what you said describes a reasonable need for hidden cameras, even if that was so for aesthetic reasons there should at minimum be a notice. I wouldn't call you or the company if I found a hidden camera in my AirBnB, I'd call the cops and let them work out if you have been conducting illegal surveillance or not.

      • Right, but a breach of contract is a minor civil matter. Intentionally recording somebody when they have an expectation of privacy is a criminal one.
      • The only recourse AirBnB offers for finding an undisclosed surveillance device is a refund, as described at https://www.airbnb.com/help/ar... [airbnb.com]

        The presence of an undisclosed camera is at most, a breach of contract. And since AirBnB anticipates this and prescribes a specific remedy, it won't be easy for a tenant to get any more compensation than a free rental. After all, the tenants agreed to the terms (and the specific remedy for undisclosed cameras) as part of the contract.

        The USE of such a camera might be

    • People can (and do) deploy hidden cameras in conjunction with home security systems, for the purpose of identifying burglars or home invaders.

      That should be easy to prove, show me all the other hidden cameras in all the other rooms. Or are you only worried about someone stealing the bed and the shower curtain?

    • they want them visible so a would be thief sees them and moves on to less risky targets. This is much, much more likely to be regular, run of the mill perverts.
  • Does everyone understand the point of regulation now?
  • If I was dumb enough to rent my house out to strangers, I would certainly want some sort of monitoring to keep them from, or at least be able to charge them for, trashing it. I don't think you should have an expectation of privacy when you are guest in someone else's home.

          Of course, I would never even imagine doing something as foolish as renting my house out to strangers that I haven't checked out and trust.

    • by dargaud ( 518470 )
      Well, I do that to make ends meet. The traditional way is to have a list of all the things in the house, signed by the renter upon arrival. Then upon departure you go again with him through the list: 10 forks, 6 chairs, etc... If something's missing and/or broken you keep part of the deposit. No need for cameras.
  • by MindPrison ( 864299 ) on Saturday December 09, 2017 @01:34PM (#55707117) Journal

    ...I lived in a 3 room rental area in a house with no keys to my rooms for 3 years, I had this weird feeling that the guy who rented it to me kinda stole my stuff.

    I got so paranoid on the 3rd year, that I decided to purchase an ip camera (a camera that can send mpg. files to my mail address without a computer connected to the camera, in other words...totally independent of my computer). I set it up, and no longer than half a day during a sunday, it actually captured the guy in action. When I was out of my "rented rooms", he was there prowling my private premises. he was doing something funky to my clothes, I couldn't quite figure out what it was, but he kept running for the window to see if I was on my way home, and back to my closets just to continue his business over and over again. I got these mails at work (with mpg4 files 10 seconds worth each), unfortunately a lot of them was sent to me due to light changes in the room ...like the clouds passing by etc, but I quickly found a way to search the image files for file-size changes as the files would pretty much stay the same size if nothing changed but colors, but when there was detail change in the images - the files would get considerably bigger.

    Lo and behold...he was there - rummaging trough my stuff.

    So yes, you can't trust people - you really can't! this isn't just one off, I've had 3 cases like this, all with their own weird fetishes. :/

  • We have cameras . You can turn off while you are occupying the premises. You are responsible. You can help protect your stuff by turning back on when you leave. These are not Fort Know fool proof. There are none in bathroom or bedroom. An electronics sniffer would be nice. Here you go check the place out for yourselves. We will do the same. Why we require a deposit.
  • I have security cameras being installed in the near future. (I bought the Lorex system and am waiting for the installation to complete.)

    I'm putting up several cameras around the perimeter of the house but also putting up a few internal cameras. Ones to catch the entrances to the house, one for the basement window near the power mains, one to cover my bar, and one for the entrance to my master bedroom.

    I figure that if someone breaks in when we're away those are the areas that would be targets. The bar one

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