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AT&T Communications United States Your Rights Online

Broadband CEOs Admit Usage Caps Are Nothing More Than A Toll On Uncompetitive Markets (techdirt.com) 167

Though giant ISPs such as AT&T and Comcast continue to impose caps on users with several of their data plans, a crop of local ISPs is no longer hesitating from admitting that there is no justification for these caps as the cost to provide broadband services has only dropped in the past years. From a TechDirt article (condensed): "The cost of increasing [broadband] capacity has declined much faster than the increase in data traffic," says Dane Jasper, CEO of Sonic, an independent ISP based in Santa Rosa, Calif. [...] Frontier Communications CEO Dan McCarthy adds, "There may be a time when usage-based pricing is the right solution for the market, but I really don't see that as a path the market is taking at this point in time." Suddenlink CEO Jerry Kent said, "I think one of the things people don't realize [relates to] the question of capital intensity and having to keep spending to keep up with capacity. Those days are basically over, and you are seeing significant free cash flow generated from the cable operators as our capital expenditures continue to come down."
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Broadband CEOs Admit Usage Caps Are Nothing More Than A Toll On Uncompetitive Markets

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  • Comment removed (Score:5, Insightful)

    by account_deleted ( 4530225 ) on Tuesday June 07, 2016 @11:51AM (#52268197)
    Comment removed based on user account deletion
    • by zlives ( 2009072 ) on Tuesday June 07, 2016 @12:07PM (#52268307)

      you forget to mention that torrents can be downloaded off peak so as not to strain the infrastructure during critical business hours...

      • by by (1706743) ( 1706744 ) on Tuesday June 07, 2016 @04:01PM (#52270229)
        To (roughly) continue with the analogy though, will we get to a point where companies (ahem, Microsoft...) can be held liable for the bandwidth usage of something not explicitly requested by the user?

        I know that if I had, say, a "smart bathtub" that decided to go rogue (due to no fault of my own) and waste thousands of gallons of water, I would certainly want the bathtub manufacturer to be held liable for the water usage charge. Will a similar thing end up happening with broadband?
    • Spot on!
    • by cdrudge ( 68377 )

      #1 & 2 your ISP really doesn't care about. #3 your ISP really doesn't care about either because one you hit your cap, you're either screwed and get throttled, or you get billed for more, making them money.

    • by antdude ( 79039 )

      TWC caps? Do you have a very low package (save $5 per month) or something?

  • by ADRA ( 37398 ) on Tuesday June 07, 2016 @11:52AM (#52268205)

    When you're lying to people, make sure to give a wink and a nod.
    Cable expenditures are going nowhere but up! *wink* The profit generation from such actions only hurts our bottom line *nod*. The only way we can remain competitive is to raise bandwidth caps to protect the precious little capacity our networks have! *wink* *nod* *wink* *nod* *wink* *nod*

    • Amusing that today's headline is liars accusing other liars of being liars.

      These small cable operators don't build the back-end infrastructure of the Internet. They're last-mile carriers. They're like MVNOs who only piggy back on providers, and they're talking about what it's like to build and maintain the Internet backbone as if they actually do that.

      • Amusing that today's headline is liars accusing other liars of being liars.

        These small cable operators don't build the back-end infrastructure of the Internet. They're last-mile carriers. They're like MVNOs who only piggy back on providers, and they're talking about what it's like to build and maintain the Internet backbone as if they actually do that.

        The units of the ISPs imposing the data caps are not back-end infrastructure providers either; they internally lease the infrastructure from the other sections of the companies that do the back-end provisioning, often resulting in routes to competitors and other vendors.

        • by bluefoxlucid ( 723572 ) on Tuesday June 07, 2016 @12:59PM (#52268769) Homepage Journal

          You mean Verizon, Comcast, AT&T, Sprint, etc.?

          Comcast, who built the Cable network? Comcast who got into a ridiculous legal battle with Level-3 because Level-3 wanted to peer with Comcast to route traffic to parts of the Interent which required Level-3 to cross Comcast's backbone, but Comcast tried (successfully) to make Level-3 pay for peering? Comcast, who supplies Comcast for Business, placing Internet Web sites for independent businesses *directly* on Comcast's network, which is nation-wide, run on Comcast's own equipment, across Comcast's own fiber, and addressed with public IPs, meaning many Web sites simply aren't reachable without going directly through Comcast?

          Verizon, AT&T, and Sprint, who built the phone network? You know, the networks which, if they go down, break your ability to reach random Web sites even though you're on some other network, simply because their network is between your ISP and the Web host's ISP?

          These are the people Amazon, Netflix, Pandora, Google, Facebook, and Akamai directly establish peering with. These are the people EC2 and Microsoft Azure hook up to so their data centers (you know, S3 and Microsoft Azure Cloud) don't go down off the entire Internet just because Comcast or Verizon or AT&T unplugged the wrong router today.

          The people yammering about how much it costs to supply bandwidth are last-mile providers who lease their data lines to the Internet from Comcast, Verizon, AT&T, Sprint, Level 3, XO, CenturyLink, Cox, or others.

          • You mean Verizon, Comcast, AT&T, Sprint, etc.?

            Comcast, who built the Cable network? Comcast who got into a ridiculous legal battle with Level-3 because Level-3 wanted to peer with Comcast to route traffic to parts of the Interent which required Level-3 to cross Comcast's backbone, but Comcast tried (successfully) to make Level-3 pay for peering? Comcast, who supplies Comcast for Business, placing Internet Web sites for independent businesses *directly* on Comcast's network, which is nation-wide, run on Comcast's own equipment, across Comcast's own fiber, and addressed with public IPs, meaning many Web sites simply aren't reachable without going directly through Comcast?

            You do realize that there are separate divisions/units/etc within Comcast, AT&T, Sprint, etc that deal with last-mile versus backbone. Yes, they may ultimately be under the same overall corporate entity, but they are internally segregated. Even internally businesses cross-charge their units; so the last-mile unit will purchase back-bone capacity from the backbone unit - even if it's just moving numbers around on paper.

            The internal separation allows the company to easily migrate technologies (e.g dial

      • by sjames ( 1099 )

        Sorry, no. The last mile is the "expensive" part. Unless you think the ISPs that the small ISPs use for uplink are charitable organizations, you'll need to acknowledge that they pay the same uplink costs PLUS a profit to that provider. The large ISPs get it even cheaper by being their own provider.

        The unit cost by transfer or rate have dropped steadily over time. The bigger you are, the cheaper it gets. As for the hardware, in 1995 Gig ether switches (dumb) cost about $1000/port. Now it's $5/port.

        • You're using the argument: "Y must be more expensive than X because Y includes X + P".

          What if P is much less than X, and provider of Y claims X is *exactly* the same as P, and thus X is wildly overpriced?

          What if P is running the last mile, and X is the sum total of all operations a Tier-1 carries out to maintain and expand their network?

        • by NuttyBee ( 90438 )

          The last mile is very expensive. It costs a ton to maintain that infrastructure.. Yeah, so I can add a downstream DOCSIS QAM to an existing chassis for $50.. Say 8*50 = $400, it is just the beginning. Cable modem termination systems? Go buy and maintain a bunch of uBR10012s and ASR routers and tell me how cheap it is. The taps, the wiring, the amplifiers, the trouble calls cause the plant is old. Do I need additional chassis to handle, will the lasers even do it, if I split the node how far will I ne

          • by sjames ( 1099 )

            I *DID* say the last mile is the expensive part. However, as I said before, the smaller broadband providers have the same costs PLUS profit for their providers. I'm quite certain they're not getting all of that for free. Things get cheaper overall at scale, not more expensive.

            They're not just talking out of their asses, their companies actually don't have caps and they actually are profitable.

      • by gmack ( 197796 )

        Wow, I take it you have no idea of how things work.

        The expensive part of the internet connection is the last mile. Each endpoint has a cost to it and that's why server co-locations often have faster connections for less than you can get at home with larger data transfer allowances. I don't get how you compare that to an MVNO who rents the last mile from someone else.

        They pay their upstream provider for their share of the cost of the internet backbone and here is a hint from someone who actually works fro

        • The expensive part of the internet connection is the last mile. Each endpoint has a cost to it

          So you're saying putting 300,000 computers on the Internet in Comcast's network requires linking exactly 300,000 endpoints? There's no additional cost per endpoint? No back-end costs, no cross-state lines connecting California to Virginia, nothing but a little line run from your house to Comcast's little shack in your cozy little neighborhood?

          You're saying the cost of running a ginormous, distributed network with multiple routes to reach from any point to any other point, spanned across an entire contin

      • Comcast is an important tier 2 network, and have built their own "back-end infrastructure", perhaps not to the same scale as AT&T or Level 3, but it's there.

    • by rtb61 ( 674572 )

      Data caps are all about uploaders and have nothing what so ever to do with downloaders. The PR or course is always about people downloading but the reality is about killing off uploaders. The idea is ISPs want to become middle persons, publishers of content and want to charge a percentage for that. Hence caps target uploaders, raising up their costs, in order to cut them out of the market, unless they sign up with the ISP to be their publisher. For the end user, typical the ISP does not metre data coming f

  • by zifn4b ( 1040588 ) on Tuesday June 07, 2016 @11:54AM (#52268227)
    For AT&T and Comcast, it's just business. At the moment, they have leverage in most areas. Most people don't have a comparable alternative to choose so they pick AT&T or Comcast. Comcast offers the best speeds. That's their value proposition over AT&T. When Verizon FIOS and/or Google Fiber show up to offer alternatives with not only faster speeds but no data caps, Comcast and AT&T will have to start actually competing in the free market or be put out to pasture.
    • When...Google Fiber show[s] up to offer alternatives with not only faster speeds but no data caps, Comcast and AT&T will have to start actually competing in the free market or be put out to pasture.

      We are long since past the point where AT&T can do anything to keep my business if/when Google fiber comes to my area. It won't matter what AT&T would offer. I will absolutely dump AT&T for Google. It wouldn't matter if AT&T offered 100GB/s for $1/month with no caps. It wouldn't matter if AT&T offered to pay me a billion dollars a second for staying with them. I would still pay Google whatever they wanted.

      All I need is for Google to show up with the service.

  • So we have these tiny, no-name providers dangled off Verizon, Comcast, and Level 3 talking about the business internals of running Verizon, Comcast, and Level 3?

    Maybe next MVNOs who use Verizon and T-Mobile's networks instead of building their own capacity can tell us how very little it costs to maintain national cell networks and admit that Verizon and T-Mobile are just overcharging.

    • by bwwatr ( 3520289 )
      The big players have huge economies of scale. If a small player can write off bandwidth usage as a profit centre without have those economies, the big guys can do it even more easily.
      • "Economy of Scale" is a semi-myth. In the general myth, it is observed and true that producing more than minimum quantity of a good uses an optimal amount of per-unit labor; and it is not recognized (by most) that scaling beyond a certain production level increases the amount of per-unit labor (for example: scaling food production up beyond available fertile land requires more fertilizer, pesticide, and irrigation input; increasing technology to farm more densely reduces land per unit output requirement

        • Comcast has to supply an enormous back-end with many peering contracts, many interconnects, and much more hardware.

          So does Level3, Cogent, and every other provider. I pay $29/month for a dedicated server with unlimited bandwidth on a 100 Mbit port, and in addition to bandwidth and the machine itself, my provider is paying rent for the cage in the DC, power, UPS, staffing, and all kinds of other expenses. Providers like 100TB.com offer much better deals than that and still manage to turn a profit. Coge
    • by caladine ( 1290184 ) on Tuesday June 07, 2016 @12:35PM (#52268539)
      Given that these "tiny no-name" (and Frontier is anything but tiny) providers are all using the tier-1 providers, just as MVNOs are using Verizon and T-Mobile's networks, they're actually great proxies for how much maintaining that infrastructure actually costs. Think about it - they're renting time/space/bandwidth/whatever from the "big boys". Those "big boys" are charging the MVNOs/small providers market rates which give the "big boys" a profit for doing so. If the MVNOs' costs are dropping, when they're effectively actual cost + Verizon/T-Mobile's profit margin, then the can tell us lot about how much it actually costs. Or are you saying that the smaller guys are somehow paying less than it costs Verizon/T-Mobile to maintain it?
      • What if the Tier-3 providers provide the last mile at a certain cost, and imagine it costs Comcast the same or less to provide the giant back-end? I.e. for me to run the cable to your house from the CO 3 miles up the road costs what amortizes out to $12/month; but Comcast is charging $80/month! Maybe I decide Comcast's doing nothing more than what I'm doing, and is charging an assload for it, and passing the cost down to me to pass down to my customers.

        What if the Tier-3 providers are positioned to pro

        • I'm sure there's definitely a measure of marketing going on here on the part of the smaller folks. Any chance they have to score some points against Comcast/Tier-1 is an opportunity they'll take. However, I don't think the math supports that as the primary motivator.

          Comcast, in it's wireline business has to support both ends: backhaul and last mile. The smaller providers support last mile and pay a tier 1ish provider for the backhaul. Tier 1s are going to charge the small guy for bandwidth whatever their co

          • The simple answer is that the smaller players are willing to accept a lower profit margin than the large players are. Whether that rises to the level of gouging or not is a different conversation, but when the smaller players tell you that they don't worry about transit (backhaul) costs when they accept thinner margins than tier 1, it's likely the truth. Or they're lying and will be driven out of business by the backhaul costs. Time will tell.

            There's also the consideration of rising utilization and future projected costs, and efforts taken to control the risk that 2020's profits will be negative because everyone is streaming HD4K to 12 TVs in their house.

            There's a dialogue here with people asserting that bandwidth is *way* cheap [slashdot.org] and suggesting that Comcast, Verizon, and co are making enormous profits. Comcast's rising profit margins [ycharts.com] are up around 11% and averaging under 10.5% over the past several years, staying positive; AT&T frequently [ycharts.com]

  • by WheezyJoe ( 1168567 ) <fegg@excite.cCOFFEEom minus caffeine> on Tuesday June 07, 2016 @12:38PM (#52268579)

    ... spent on all the equipment and staff directed to data measurement and billing that tracks usage and imposes the caps, that recoups the costs spent on... wait.

    • I like the joke, but the term you're looking for is called "marginal profit". If adding the feature, or building and selling one additional unit, will bring in more revenue than it cost to make, then you'll sell the additional unit.

      This became settled science over a century and a half ago.

      • Well said, sir. But I respectfully point out that the key to your analysis is "if".
        IF all the infrastructure for monitoring, enforcing, and monetizing data caps results in an angered, unsatisfied customer,
        and IF that angered consumer has choice to go elsewhere where caps and their operating costs are absent (admittedly, in the U.S., that's a big "if"),
        and IF the company finds itself abandoning this cost structure as being too unpopular with its customers,
        THEN the marginal profit is never realized - instead

  • Thanks for stating what all your customers have known for years.

  • I'm very curious what the caps cost given the need for metering, billing and support costs.
    And are they set eternally at a couple hundred GB or something?

    Could it be that they cost more than they save? Couldn't be, right.

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