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Facebook Could Be Eavesdropping On Your Phone Calls (news10.com) 167

An anonymous reader writes: Facebook is not just looking at user's personal information, interests, and online habits but also to your private conversations, revealed a new report. According to NBC report, this may be the case as Kelli Burns, a professor at University of South Florida states, "I don't think that people realize how much Facebook is tracking every move we're making online. Anything that you're doing on your phone, Facebook is watching." the professor said. Now how do you prove that? Professor Kelli tested out her theory by enabling the microphone feature, and talked about her desire to go on a safari, informing about the mode of transport she would take. "I'm really interested in going on an African safari. I think it'd be wonderful to ride in one of those jeeps," she said aloud, phone in hand. The results were shocking, as less than 60 seconds later, the first post on her Facebook feed was about a safari story out of nowhere, which was then revealed that the story had been posted three hours earlier. And, after mentioning a jeep, a car ad also appeared on her page. On a support page, Facebook explains how this feature works: "No, we don't record your conversations. If you choose to turn on this feature, we'll only use your microphone to identify the things you're listening to or watching based on the music and TV matches we're able to identify. If this feature is turned on, it's only active when you're writing a status update." I wonder how many people are actually aware of this.
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Facebook Could Be Eavesdropping On Your Phone Calls

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  • off! (Score:2, Insightful)

    by Anonymous Coward
    how to turn this off????
    • Re: off! (Score:5, Insightful)

      by Anonymous Coward on Wednesday May 25, 2016 @10:16AM (#52178665)

      Stop using the Facebook app!

      • by SQLGuru ( 980662 )

        I've had a similar experience with Google. Having a conversation and then start typing a search based on that conversation in Google and with just a few letters typed, one of the suggestions is 100% on topic for the conversation I was having. This is typically on my desktop and I'm not running any Google offline apps (just hitting web pages).

        • So... confirmation bias, [wikipedia.org] then.

        • Re: off! (Score:5, Funny)

          by hawguy ( 1600213 ) on Wednesday May 25, 2016 @11:09AM (#52179101)

          I've had a similar experience with Google. Having a conversation and then start typing a search based on that conversation in Google and with just a few letters typed, one of the suggestions is 100% on topic for the conversation I was having. This is typically on my desktop and I'm not running any Google offline apps (just hitting web pages).

          Google is even worse... they do mind reading. Often when I am only thinking of something and start typing it, autocomplete shows the exact thing I was thinking about! Get out of my head, Google! I can't even find a setting in Android to turn this mind reading feature off.

          • I swear I was just thinking the same thing, VILE GOOGLE BOT!!
          • I've noticed the same. I'm pretty sure it's not mind reading, though.

            I do think the prediction system of Chrome takes into account what is topical. The scary part in those instances is probably more how unoriginal and how topically driven your thoughts are than that an algorithm is able to 'predict' them.

      • Stop using Facebook!

        FTFY

      • Stop using the Facebook app!

        Move out of the USA. It's only enabled for United States users :-)

    • Facebook describes this very 'feature' right here.

      https://www.facebook.com/help/... [facebook.com]

      • by hawguy ( 1600213 )

        Facebook describes this very 'feature' right here.

        https://www.facebook.com/help/... [facebook.com]

        Well, kind of, but it seems misleading:

        No, we don't record your conversations. If you choose to turn on this feature, we'll only use your microphone to identify the things you're listening to or watching based on the music and TV matches we're able to identify. If this feature is turned on, it's only active when you're writing a status update.

        They say that it's only things you're listening to or watching, but how can they tell the difference between a private conversation between my wife and I, and what I'm watching on TV?

    • by Dr. Manhattan ( 29720 ) <<moc.liamg> <ta> <171rorecros>> on Wednesday May 25, 2016 @11:11AM (#52179131) Homepage
      I use FB on my phone... via a mobile browser. One that I only use for FB. I have a separate browser I use for websurfing. I don't let the FB browser post notifications or have access to my location. I lose a few features that way, but I can still participate in "social media" without giving FB total access to my phone and life.
    • well - yes - I too was shocked to learn this today. But apparently I already figured it out because the Microphone & Camera are disabled in the Settings.

      The online description makes it sound like the iPhone Siri "Hey Siri - what music is playing now?" feature. Not really listening, rather identifying key words ( Shazam feature?!).

      However, I have this (misplaced?) assumed privacy that Google and Apple only begin listening when I say "Okay Google" / "Hey Siri" and that all processing power is spent Only

  • Displaying an ad based on a word I say is the biggest waste of advertising money I can think of.
    • "God, I just don't understand how he can be such a dick. Anyway, I've gotta go, time to put my cake in the oven." Two minutes, an idle Facebook moment, and an ad for erotic cakes later...
    • by mccrew ( 62494 )

      Displaying an ad based on a word I say is the biggest waste of advertising money I can think of.

      Actually, displaying an ad based on a word you say is the holy grail for advertisers.

      • Displaying an ad based on a word I say is the biggest waste of advertising money I can think of.

        Actually, displaying an ad based on a word you say is the holy grail for advertisers.

        Turn the feature on while watching Deadpool. Not sure what ads you'll get but messing with their metrics sounds like fun.

  • The pendulum has swung far enough, we need take back our right to privacy. Make it the default setting and not the other way around.
    • by Archangel Michael ( 180766 ) on Wednesday May 25, 2016 @10:17AM (#52178675) Journal

      If you give your privacy away, just so you can post status updates about your life, you're not really concerned about privacy, are you?

      In other words, most people could not care any less about "privacy" since they are practically posting their daily lives on facebook. The problem is, those people are dragging the rest of us down along side them.

      • by Mashiki ( 184564 )

        Depends, do you live in Canada? If so, then you're protected under different privacy laws. This is likely illegal here if they're using it here.

        On the other hand, dealing with the whole range of idiots out there from anti-privacy advocates to pro-authoritarian and anti-speech nuts seems to be a growing problem these days.

      • by mccrew ( 62494 ) on Wednesday May 25, 2016 @10:53AM (#52178965)
        +1 Victim Blaming

        There are reasonable expectations and there are unreasonable expectations. Users may be guilty of being naive and giving an inch, but Facebook has taken that inch and run 10 miles down Big Brother Blvd. all the way out to Creepytown. So yes, users have some role, but it's no more than 10%, and a whole lot less in my opinion.

        I suspect that in your haste you forgot to mention that you have deleted your Facebook account, and furthermore don't even own a TV. :^)

        • What is reasonable expectation? When people assume something, they are to blame for their assumptions, and nobody else. It is victim blaming, because instead of taking an active role in deciding how to live their lives, they have chosen to go the Zombie route and not think at all, because that is much too hard. Why blame Facebook for doing what Facebook wants to do, to provide a better experience to their customers (Advertisers)?

          When you are the product, you have no rights. After all, you have a choice of b

          • by mccrew ( 62494 )

            What is reasonable expectation?

            That's really the crux of the issue, isn't it? I don't think that people are stupid or uncaring just because they want to enjoy, or are seduced by, the benefits of Facebook's front door, and don't fully appreciate what they are giving up on the back door. This is a "feature" that no doubt was snuck in and pushed out via automatic update without user any the wiser, and the documentation is online but not in a place where a casual user would find it.

            Jaded veterans like you and me are not surprised by this

        • So, you are saying that we can victim blame 10% of the time then?

          • by mccrew ( 62494 )
            No, dear reader, I'm saying that the user knows and accepts that he's giving up some deliberately obfuscated amount of personal information, so she is not free of all blame. I'm just saying that a "feature" so intrusive - your device listening to your private conversations in your private residence, with no technical reason why it can't be 24x7 - is 10X more on Facebook, and trying to dismiss it as "user getting what she deserves" is unfair, and victim blaming. Which I will stand by.
        • There are reasonable expectations and there are unreasonable expectations. Users may be guilty of being naive and giving an inch, but Facebook has taken that inch and run 10 miles down Big Brother Blvd.

          Facebook has been openly running full tilt down Big Brother Blvd. from day 1. It's the people who think that Facebook doesn't actively fight against your privacy who have the unreasonable expectations.

      • If I choose to post about my life that's one thing. That doesn't mean I want FB to eavesdrop in my living room. Disclaimer: I do very little posting on FB, just because most of the crap I'd be willing to share would bore anyone else to sleep.

        • When you post about your life, to Facebook, and Facebook wants to eavesdrop on your living-room, you have the choice, to not post anything. That is the choice. Stop pretending that someone is holding a gun to your head, making you post on Facebook.

          My suggestion is, don't post to Facebook. Don't post online at all.

          As an aside, you should watch the TV Show "Person of Interest" (syndication/netflix, last season on air), as it really exposes how things really are. Yes, it is a tad Sci-Fi, but the concepts are a

    • The sad thing is, this sort of thing has become the norm. A while ago, I stumbled on a feature in the Google Maps app on my Android phone, whereby it had a record/track-log of everywhere I've been.

      My first thought was "hmm..that's interesting", rather than "err..that's creepy" - like I'm almost expecting apps to be snaffling my data

    • Make it the default setting and not the other way around.

      I think there should be a physical switch to microphone and camera attachments on all products which carry them as integrated features, as a matter of law.

      • by mark-t ( 151149 )

        ....a physical switch to microphone...

        Considering a mic is needed for phone calls, I'm not sure how practical that would be

    • Friend, I agree with you wholeheartedly, but here's the difficulty level of accomplishing that, society-wide: The current generation of young adults have been so thoroughly indoctrinated that 'sharing' is the norm, and 'privacy' is something for people who have things to hide, that if you try to explain to them what they're 'giving up', at best you'll get a funny look; more typically you'll get mocked for being 'old' and 'not understanding technology'; at worst, you'll be accused of any number of hideous th
    • You have stated the obvious, now what?

      "Why, there oughtta be a law!"

      "Someone do something!"

      Did you have a next step in mind, like figuring out who cares and whether they can be mobilized? Because this is opt in, as in use Facebook or don't.

      I miss a lot of stuff, because people don't talk about most Facebook stuff, because everyone else read the post. It's worth missing out to me, but not most people. Their argument is that this thing, which is necessary, shouldn't do certain things, as if using Facebook is

      • First step - teach the next generation.

        I'm raising a daughter, who at 6 knew what privacy is, what is and is not reasonable for other people to know about her, etc.

        We rolled it into stranger awareness, because it makes sense to group social engineering awareness, stranger awareness and privacy issues together in my opinion. Only issue we have is occasionally she got upset because her teacher used her last name in class, but that's easier to correct for.

        Seriously, every time we course-correct society succes

    • Setting up a new ISP, router, and using IPv6 for the first time, pasted in one IPv6 number hoping it was the router address, it was my IP address - Google picked it up and showed all of my /. post as the only hit.

      It was disturbing in a way, but did show how good search engines have gotten.

  • Seriously? (Score:5, Informative)

    by Voyager529 ( 1363959 ) <voyager529@@@yahoo...com> on Wednesday May 25, 2016 @10:15AM (#52178657)

    If you choose to turn on this feature, we'll only use your microphone to identify the things you're listening to or watching based on the music and TV matches we're able to identify. If this feature is turned on, it's only active when you're writing a status update

    Did the person who wrote this actually read what they wrote? If they're identifying what users are listening to and matching them to something else, then that's still a record, even if it's not an audio recording.

    I gave up the Facebook app years ago. m.facebook.com gives all the functionality I need; I don't even miss it...and it takes far less data than the app.

  • The site, itself, admits in an online statement, “We use your microphone to identify the things you’re listening to or watching, based on the music and TV matches we’re able to identify.” But, experts contend that the site is going a step further. In what some users are calling an alarming trend, described as “Big Brother,”

    Do we need anymore proof?
    This is unconscionable.

  • Facebook Could Be Eavesdropping On Your Phone Calls

    Facebook is not just looking at [...] your private conversations

    Dodgy grammar aside, they either could be or they are. Which is it? If you sure enough to state it as fact in the summary, why not do so in the headline?

    revealed a new report.

    Reveals. It's news, not olds!

    According to NBC report, this maybe

    May. Be. Two words.

    the case as Kelli Burns a professor at University of South Florida states

    Take a breath!

    • "Reveals. It's news, not olds!"

      Wrong. News is what happened, or is happening. I don't care what your community college degree says, that's not how people communicate.

  • by pecosdave ( 536896 ) on Wednesday May 25, 2016 @10:20AM (#52178695) Homepage Journal

    I got my wife one of those $50 Amazon tablets recently. Removing the Facebook app increased her battery life by close to 60%. A significant part of the reason I paid the money for the Sunshine crack to own my Android phone was to get the Facebook app off my phone all together. The storage space it doesn't deserve, the battery life and bandwidth it hogs, not to mention the spying is way more trouble than Facebook is worth.

    Sure, now I still have to deal with the Google and Amazon spying, but one bridge at a time.

    • by GNious ( 953874 )

      I bought a Jolla phone - no native Google or Facebook app, no eavesdropping :)

    • I got my wife one of those $50 Amazon tablets recently. Removing the Facebook app increased her battery life by close to 60%.

      Along those same lines - I quit Facebook a couple years ago and found my available free time increased by close to 60%!

  • Is this with just phone in range of voice, on a regular network voice call or on a Facebook voice call. Either way all that shit needs turned off. Not really for them listening for key words to display ads that will be ignored anyway, but for the extra power this will be using. Every milliamp is at a premium these days.
    • by HiThere ( 15173 )

      "Needs to be turned off"? How can you be sure it's turned off? Facebook has been known to flip settings from private to public without either asking permission or notifying you.

      The only way to be secure from it is to avoid it. Even then you aren't secure against indirect links via third parties.

  • by hey! ( 33014 ) on Wednesday May 25, 2016 @10:25AM (#52178737) Homepage Journal

    It's the bomb.

  • Why would this be a surprise to people? I thought it was well established that these companies glean information from you to make money and that they felt completely justified in doing so because they don't charge you for anything. Imagine how much confidential information they gather... I know for a fact people at my place of business use these services for work conference calls. I consider it totally irresponsible to subject a friend to it unknowingly, never mind using the services for work purposes.
  • Translation (Score:5, Insightful)

    by JustAnotherOldGuy ( 4145623 ) on Wednesday May 25, 2016 @10:33AM (#52178805) Journal

    "Facebook Could Be Eavesdropping On Your Phone Calls"

    Translation:

    "Facebook Is Eavesdropping On Your Phone Calls"

    After all of the egregious privacy abuses by Facebook that have already been uncovered, why this would surprise anyone is beyond me. OF COURSE they're eavesdropping on your conversations, you idiots. You should have assumed this a long time ago.

  • Don't be stupid, of course they are!

    If you are using Facebook at all, then 100% of everything you do, everything you post, every mouse click, every sound you make, is being surveilled, stored, processed, evaluated, monetized, sent or sold off to 'partner' companies, and likely being sent wholesale to one or more government agencies. If you believe otherwise then you are tragically naive.

    WHY ARE YOU STILL USING FACEBOOK???
    • What's the alternative?

      Let's take three people, Mrs. Smith, Mrs. Jones and Mrs. Brown. They want to share pictures of cakes, share lighthearted gossip about Mrs. X's wedding, see pictures of other peoples cakes. Then you come in and make a reasoned case against Facebook, it doesn't matter what that case is: let's assume that you convinced all three, at once, to never touch Facebook again save to inform their contacts that they're leaving. They delete whatever accounts they can, and trust FB (wisely or not)

      • by DogDude ( 805747 )
        Email still works just fine. And if you pay a dollar a month or so, it isn't data-mined!
      • How old are you? Not bullying or mocking you. We did just fine before so-called 'social media'; why do we need it now, when it's misbehaving the way it is, treating us the way it does?

        Your theoretical kaffeeklatsch can use email, like everyone used to, and have a greater degree of privacy than Failbook (although not perfect).
        • You want them to email large images to each other?

          That's a lot of bandwidth and storage, and you're not getting facilities like auto-resizing for smaller devices.

          And how is that going to scale when you've got groups of people in the three digits?

        • I'm posting this as another message, as it's a more constructive idea even though I think it's a bit silly:

          You've hit upon something. Let's say e-mail is the solution. But folks won't like the lack of the features they've become used to on Facebook: the timeline constructed from other folks status updates, the picture gallery cascade, videos, links, discovering new groups, the real time chat, simple urls.

          Then... is the solution to write a wrapper over e-mail that presents a Facebook-like interface?

          Folks don

      • by fluffernutter ( 1411889 ) on Wednesday May 25, 2016 @11:27AM (#52179321)
        My wife belongs to a group that set up a phpbb board to keep track of each other. It's not hard. None of them are particularly tech savvy.
        • Do they maintain it themselves, applying patches and whatnot?

          Is there enough storage, bandwidth and processor time for them all?

          And they're willing to pay for the hosting?

          If so, bravo.

          • It's like $5 a month for hosting.. between the group it's not a problem. When they post pictures they usually have a web space through their provider so they just use that and link to it.
      • Now, Smith, Jones and Brown all turn to you and say 'Alright, no Facebook, no FB app, it's all gone. Where do I go to do all the stuff that I would have done on Facebook? Real time chat, picture hosting, messaging, silly stuff, groups. It's not the 90s so we're not using "Yahoo!" but what do we do now?'

        What do you suggest to them?

        Forums. Email. Texts. iMessage.

      • There are tons of alternative to Facebook for doing this. Email would work fine (that's what most of the people in my family do), but so would setting up one of the cheap and easy websites such as Wordpress.

  • A friend complained about his new coat having all sorts of shit dangling from it and I suggested he should use a wire cutter to cut all those dangling bits.

    You do NOT want to know what kind of shit I had to see not a minute later!!!

  • So what? It only uses the voice data to show specific advertisements. This does not differ from the way that Facebook has used text data since the beginning.

    I know that this is kind of politically incorrect to say in Slashdot (and that's what makes saying it fun), but I claim that the benefits of Facebook still outweigh its drawbacks. My life is too short to ponder about some datamining. My data goes only through the advertisement engine and is not read by humans.

    The real danger is that if NSA has a hotline

  • Not just Facebook (Score:5, Interesting)

    by Solandri ( 704621 ) on Wednesday May 25, 2016 @10:49AM (#52178933)
    Android Marshmallow gives you the option to deny specific permissions an app asks for. I was kinda surprised at how many wanted access to the microphone and camera (that weren't sound or camera apps). It's getting to the point where I'm starting to think a mute button (physically disconnects the wires to your mic) and a physical cover to slide over any camera lenses are becoming a necessity.
    • by ledow ( 319597 )

      A piece of plastic doesn't stop them listening to your calls if you've given permission. Still everything you NEED to say and have your phone hear (i.e. the content of every conversation) will be accessible to apps with those permissions.

      The trick is: Don't use those apps that have those permissions. Why does Facebook EVER need your mic? And why is Facebook running except for when you're in the Facebook app itself? Don't allocate those permissions (we really need a third option "Allow, Deny, Emulate" s

      • And it's not at all difficult for manufacturers or even Google to put in a widget on the lock screen that shows WHAT features are being used by what apps. Facebook - little mic symbol, little camera symbol, for instance. And then you KNOW what it's doing.

        That would be a great feature actually.

      • To be fair, installing a connected app and denying it ""Internet connectivity" doesn't make for a very useful app.

      • by cdrudge ( 68377 )

        Why does Facebook EVER need your mic?

        Because it has the ability to send an audio recording. Kinda hard to record audio if the mic doesn't work.

      • Comment removed based on user account deletion
    • by Zarhan ( 415465 )

      I would prefer a setting that instead of blanket deny would give apps appearance that the right has been granted, and then spoof the feed with something else.

      The basic options for this is of course things like mute for audio, or missing signal from GPS. But the fun would be if you would make Facebook only hear "All work and no play makes Jack a dull boy" 24/7...

    • I was kinda surprised at how many wanted access to the microphone and camera (that weren't sound or camera apps).

      Not to mention other sketchy things like access to your address book. My solution to this problem is very simple: if an app is asking for permissions when there is no clear reason for it to be, I don't use the app.

  • The problem is people doing everything on their stupid phones, which make it very difficult, if not impossible, to track what's going on. At least with a real browser on a real computer, you can control the data that's being shared.
    • Anyone who gets duped into buying a computer they cannot control, running programs they cannot inspect, and trusting people and companies who long ago proved themselves to be untrustworthy, and is willing to pay for the privilege of buying and operating it, simply because the gadget is called a "telephone" and not a telescreen or spy computer, should expect such treatment.

      I am amazed at how many free software advocates have given in to peer pressure and bought one of those insidious devices. Aren't you tak

      • I use a smartphone, and retain nearly as much control over it as I have over my desktop. I had to put a little work into it, such as rooting it, installing a firewall, etc., but it certainly can be done.

    • At least with a real browser on a real computer, you can control the data that's being shared.

      "Challenged Accepted", said Windows 10

  • So their response to "I'm worried you may be monitoring my calls" is "Oh don't worry about that, we monitor you even when you aren't making calls"?

  • "I was wondering what it would be like to hire a prostitute."

  • Install a Framework like XPrivacy and have a look, if it actually does. No rumors, facts!

Never tell people how to do things. Tell them WHAT to do and they will surprise you with their ingenuity. -- Gen. George S. Patton, Jr.

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