Symantec Disavows Business Partner Caught Running a Tech Support Scam (malwarebytes.org) 85
An anonymous reader writes: Malwarebytes has caught one of Symantec's resellers running a tech support scam that was scaring users into thinking they were infected with malware and then graciously offering to sell Symantec's security software at inflated rates. Malwarebytes played along with their scam and found out the company behind it was Silurian Tech Support, located somewhere in North India. Symantec told El Reg that it terminated the reseller's contract and will work with law enforcement to defend its brand and intellectual property.
Are ther any honest companies in India? (Score:2, Informative)
The nearly two dozen I've worked with leads me to believe no.
Re:Are ther any honest companies in India? (Score:5, Insightful)
Re:Are ther any honest companies in India? (Score:5, Insightful)
India has a long history of corruption. This should not be a surprise to anyone.
Must be why U.S. companies are so hot to work with them, the CxO's are happy to find some of their own across the sea -- but too stupid to realize they'll be treated the same.
Re: Are ther any honest companies in India? (Score:1)
Outsourcing is really cheap.,.especialky when you never deliver.
Re: (Score:2)
that problem is for the next CEO.
Re: Are ther any honest companies in India? (Score:4, Funny)
Re: (Score:2)
Re: Are ther any honest companies in India? (Score:5, Insightful)
Cheap outsourcing gets you your bonus and increases the share price.
When the outsourcer fails to deliver you've already taken your bonus and moved on, and the shareholders have sold on their shares for a profit. The resulting downsides are now someone else's problem.
That's the whole problem with todays economy, it's geared up to encourage short term thinking.
Re: (Score:2)
No - not if you've been following the twists and turns of businesses trying to work in India, where if you don't grease every palm you run into exponentially increasing bureaucratic delays. It has nothing to do with racism and everything to do with a country with an ingrained culture of corruption. Add in that the caste system is still alive and well (just ask any of the 160 million "untouchables" [time.com]) and nobody should be surprised. Just because it's illegal doesn't mean anything - law in India is in many case
Re: Are ther any honest companies in India? (Score:2, Funny)
However, it is still only US English and therefore not far off.
Re: (Score:2, Flamebait)
But Google says they have a 4.5 star rating with numerous positive custome reviews!
Re: (Score:1)
Re: (Score:3)
Unfortunately many people who have lived all their lives in english speaking countries also make frequent english errors...
Re:Are ther any honest companies in India? (Score:4, Insightful)
Re: (Score:2)
"Flamebait"? Really? Simply a fact when I Googled them.
What about Germany? (Score:1)
It's not only India, as we are finding out Germany is the same. I am not talking just about VW, big scandals for example with weapon manufacturer kickback and corruption or even Siemens running all sorts of illegal dealings in Greece and then Germany refusing to extradite the people responsible etc...
Re:Are ther any honest companies in India? (Score:5, Funny)
Ripping people off is just doing the needful. Revert this comment to agree or disagree.
Re: Are ther any honest companies in India? (Score:1)
I work in their building in Belkevue, WA, and it's sad to hear them brag about ripping people off.
Re: Are ther any honest companies in India? (Score:1)
They just don't have Western ethics.
Re: Are ther any honest companies in India? (Score:1)
You have to do background checks. We dodged several bullets by simply confirming employment info. They have no problem lying on resumes.
Re: (Score:1)
And anyone who leaves India automatically gets a PhD!
Re: (Score:3)
Are any companies honest ANYWHERE today?
Re: (Score:2)
Just go in the kitchen sink.
People will agree to go back to the bathrooms pretty quickly.
Watch out for those Silurians (Score:2, Insightful)
They better check for tunnels underground, too. And maybe a blue police box.
Re: (Score:1)
They better check for tunnels underground, too. And maybe a blue police box.
Actually they should have been called the "Eocenes" but the other name had already stuck.
Silurians (Score:3)
Re: (Score:1)
Aren't they the reptilian` lizard people?
And the Sea Devils!
Terrible scam (Score:1)
Selling people symantec to get rid of malware? Sounds like using grape juice to get a spaghetti stain out.
Re: (Score:1)
Nonsense.
1) The "surprised?" nods to the high likelihood that tech support scams originate in India. This is true.
2) The problems of corruption in India are about local business culture, not race.
I tread the line between the SJW and the bigot which means I tend to get flak from everywhere. In this case, I'm going to say that India is a ridiculous place to contract IT/software development work, with the exception of a few reputable (and much more expensive - hardly worth it) firms. As hippies like to remind
Anti-virus software is our savior! (Score:2)
Even Dell computer had the same problem (Score:2)
http://www.10zenmonkeys.com/20... [10zenmonkeys.com]
I think the only thing that will change this may be more news coverage of how common this is -- to the point where companies like Dell and Symantec have to reassure their customers that this will no longer be happening when you purchase their products.