Google To Stop Describing Games With In-App Purchases As 'Free' 139
An anonymous reader writes After a series of investigations, lawsuits, and fines over how in-app purchases are advertised and communicated to users, Google has agreed to stop labeling games that use in-app purchases as "Free." This change is the result of a request by the European Commission to stop misleading customers about the costs involved with using certain apps. "Games should not contain direct exhortation to children to buy items in a game or to persuade an adult to buy items for them; Consumers should be adequately informed about the payment arrangements for purchases and should not be debited through default settings without consumers' explicit consent." The EC notes that Apple has not yet done anything to address these concerns.
Free at last (Score:1)
Lord almighty we are free at last
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Apple has 'done nothing'??? (Score:5, Insightful)
Free apps with in-app purchases show that fact right under the 'Buy' button. And a simple setting controls whether in-app purchases are allowed at all, require approval, or can go through automatically (default is require approval). And iOS 8 has the proxy stuff for family accounts (parental approval for everything if you want).
How is this Apple 'doing nothing'?
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Because they're still listed as "free" categorically speaking? Which is deceitful to consumers?
I get that as an apple product owner, you have an understanding that your job is to consume on command, but the rest of us actually want to be frugal sometimes.
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Re:Apple has 'done nothing'??? (Score:4, Funny)
Yes.. as if alternative launchers for iOS were free.. Wait a moment: alternative laucnerhs for iOS? Oh.. sorry....
Re:Apple has 'done nothing'??? (Score:5, Interesting)
The only one problem with this is there are a few good games where you can play it all for free and the in-apps are completely optional.
Sure, the vast majority of freemium games are crap and serve only to milk people of money, but there are some (Jetpack Joyride, say) where not paying is completely an option - you're really just doing a time-money tradeoff. Play it often and you can get everything, play it a little and pay up to get the thing quicker.
So it's not correct to say that game isn't free, either - it can be played completely for free.
Granted, I did say the vast majority of apps don't qualify for this, but there's still a few that can be played completely to completion without investing a single dime.
Then there are ones that offer in-apps that do stuff like remove ads - and that's it. Is it a free app, or a paid app? You can use the full thing either way, just one has ad content on it.
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Disclaimer: I have been playing video games on and off since ~1970-71, WoT is the only game I currently subscribe to, after a year of playing for free I was convinced they
Re: freemium explained (Score:2)
Sorry AC, but your opinion is worthless because you don't know how this business model works. If you don't want to release your content for free then don't, but don't harp about how others do it.
Free to play, or freemium, games have three major business models. I'm not a fan of freemium as even fair models are still laden with DRM but some are much worse than others.
1. Pay real money for in game consumables. - This is basically trying to bring the idea of an arcade where you continuously have to drop qua
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The only one problem with this is there are a few good games where you can play it all for free and the in-apps are completely optional.
That's not a problem. The answer is contained in your message. Label games and other applications that come free but offer in app purchases as "Freemium". Such that at every place in the store that there are the possible categories "Paid" or "Free", make a third one that is "Freemium".
It's not a problem as Freemium is describing exactly what it is. It's not saying it's a scam.
I don't believe Apple's current solution to have a "Free" button with "Offers In-App Purchases" listed below is not sufficient. Because there are plenty of places, such as the front page, where they are just listed as free. This needs to be a whole separate category different from truly free apps.
I'm unfamiliar with what Google currently do and what they are promising to do in future, so I can;t comment but the solution I suggest for Apple would be good for them too.
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Because they're still listed as "free" categorically speaking?
Well... "free" as in you don't have to pay money to play.
But as this holds true for "pay if you like the game and get a free party hat", the "come on, the first shot is free" and the unplayble Nag-A-Thon that starts begging for your money right from the beginning, I doubt that there will be a one size fits all solution.
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Just like amazon.com and cabelas.com and walmart.com, etc are free to use and catalogs and advertising that companies mail to you are free to read. Even their brick and mortar stores are free to wander around in. If the game can be used without purchasing anything then the game is free and there was no fraud. I guess Europeans are simply too stupid to understand that when asked to purchase something that it won't be free in even the venue you are wandering around in is. Good thing they've hired a bunch of n
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Apple has also agreed to make changes at the behest of the commission, but it hasn't agreed to any specific actions or any time line. This is much to the commission's disapproval, but Apple doesn't seem particular concerned. In a statement to the BBC, Apple actually says that it's doing "more than others" to protect consumers from in-app purchases, pointing specifically to the upcoming iOS 8 feature Ask to Buy, which prevents children from making purchases and instead allows them to send that purchase to a parent for approval.
The summary is flamebait.
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> it hasn't agreed to any specific actions or any time line. This is much to the commission's disapproval, but Apple doesn't seem particular concerned. In a statement to the BBC, Apple actually says that it's doing "more than others" to protect consumers from in-app purchases, pointing specifically to the upcoming iOS 8 feature Ask to Buy, which prevents children from making purchases and instead allows them to send that purchase to a parent for approval.
Lots of talk and a different approach that's speci
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The summary is accurate.
The summary can be both accurate and incendiary. Being flamebait does not mean it is inaccurate.
In this case, the EC considers the actions Apple has made to be insufficient. That's a less biased way to state the same information than "Apple has done nothing" is.
If it wasn't, there would be a filed issue with the EC.
Citation needed. Why do assume that the EC is functioning at perfect efficiency? There is no situation in which there isn't a filed issue?
You WANT Apple to be in the right...
Citation needed. I have issues with the way Apple's App Store works. Your mind reading leaves something
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> The summary can be both accurate and incendiary. Being flamebait does not mean it is inaccurate.
I didn't characterize it in any other way. Quit your kneejerk.
> =There is no situation in which there isn't a filed issue?
Apple doesn't seem to care (as per the summary) would be a situation. Apple certainly would take the opportunity to say "Nuh uh" as any corporate entity loves the PR blame game. Information isn't perfect, but it's not a case where it's really necessary. Maybe something will come out t
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You WANT Apple to be in the right...
I have issues with the way Apple's App Store works. Your mind reading leaves something to be desired.
"Mind reading", yet calling the story flamebait...ironic.
You told me what I truly WANT in all caps, but have issues with me characterizing that as "mind reading"?
The summary is accurate. If it wasn't, there would be a filed issue with the EC.
Citation needed.
Apple doesn't seem to care...<snipped>... Apple certainly would take the opportunity to say "Nuh uh"...<snipped>... Apple didn't claim one. You're using "Citation needed" to ask for the assertion of something that doesn't exist?
You state that the article and summary must be accurate or there would be an issue on file with the EC. I asked for some support of this statement. I have no idea what your response meant. Are you okay? Let's try this a little more explicitly...
The EC and Google are doing some business. It is only tangentially related to Apple, in that the EC is taking this opportunity to say something incendiary ab
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The claim that parental approval is required can only be made if parental access is properly validated. Threatening to charge the child with fraud if the parent refuses to pay, is not by any stretch of the imagination seeking parental approval prior to the pay to win virtual sale of imaginary goods. Also refusing to refunds especially when the product suffers no wear and tear or re-stocking cost is also pretty extremely corrupt.
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There is no way to tell these sort of apps apart from some scummy Skinner box which hits you up for cash after you're sufficiently hooked.
Sure there is. On top of "Offers in-app purchases" being displayed right next to the Download button, all of the available in-app purchases are listed on the app's page along with their prices. The App Store rules also require that IAP purchase descriptions must "accurately describe what each item and how the item is used within your app".
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A "buy" button for free things? (Score:1)
As an outsider (haven't used iOS in a few years, and even back then, I rarely used the store thing), all I've got is your description, and it just raises questions:
A "Buy" button for something that is free? I don't understand what people would be buying. Does it really say "buy" or something else ("install" maybe?), whenever price==0?
And for ones where it's free-but-also-not-free, does it come up in searches for free things? If s
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The button says "Buy" if there's an up-front cost, and "Free" for truly free and also freemium apps.
I agree that at every point, freemium apps should be listed separately from truly free apps.
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Android has also done the same for quite some time. This is going above and beyond those feeble measures.
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The problem is the word "free". Technically it may be true that you can play for free, but realistically kids are not going to want to stop playing for hours or even a day when the offer of paying some cash to carry on is thrust in front of their faces. The EU does not accept bullshit technicalities as justification for misleading advertising, so such games should not be described as "free" when for all practical purposes they are not.
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Free apps with in-app purchases show that fact right under the 'Buy' button. And a simple setting controls whether in-app purchases are allowed at all, require approval, or can go through automatically (default is require approval). And iOS 8 has the proxy stuff for family accounts (parental approval for everything if you want).
How is this Apple 'doing nothing'?
Can purchases still be made for a while (10 minutes? Half an hour?) without reauthenticating? If so then they are still allowing an avenue of unexpected charges.
For example, the child says, "Mommy mommy! I want to add this Free application to my iPad. Can I please please have it?", so the mother thinks to herself that the app is free so what is the harm about logging in to the app store and installing the app on her child's iPad. The app installs and the child is then given the iPad... but for the next X am
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No.
The "Purchase app" within 15 minutes without re-prompting for a password (which is configurable) is a separate 15 minute timer to the "In-App purchase" one.
And you can easily set "ask for password for each purchase" in the settings, along with "disable in-app purchases"
Freemium usually sucks anyways. (Score:1)
I can't stand the whole "pay money to get to the next" level thing, it's like you're not really playing a game anymore. On the other hand I find the game DLC [steampowered.com] to be strangely inviting.
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Yeah, like the free games are stupidly hard and you can realistically only complete it if you pay for an upgrade or hints.
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I really wish more games adopted a model where you just pay for access to the next level instead of placing toll bridges or a "pay to win" option. The first stage or area of the game is free (like a demo), and if you like it, you pay $X for the next area, and so on. That way, you only pay for what you actually consume, and anything you unlock is unlocked permanently.
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Yes, that's the model that ID and Apogee used to use back in the olden days. Play through a fair sized set of levels for free - several hours of play - and then pay for the rest of the levels.
But they could do that without in-app purchases. Simply have a free app for the initial level set, and a paid app for the rest. At the end of the free app, have a hyperlink which goes to the store for the paid app.
I wish the in-app-purchase freemium model had never been introduced. It's a can of worms. But given that t
Good. Now what about ads? (Score:5, Insightful)
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Re:Good. Now what about ads? (Score:5, Insightful)
I Want a game of decent quality, with no add, no in app purchase, no attempt to try to get you to purchase a full version, no attempt to try to upsell an other service and all free.
Heck why limit it to game or software. I want all my products for free with no strings attached. However I want to be sure my employer pays me for my job of writing software.
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Yeah. It's such bullshit that Porsche wants me to give them $180,000 for a 911 Turbo. It's just a couple pieces of metal and four wheels. They should be free.
Re:Good. Now what about ads? (Score:5, Insightful)
I don't want it all for free, but I think companies should be honest about their business model. I think they should distinguish between "Free" trial, "Free" with paid upgrades, "Free" ad-supported, etc.
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Or you could be like Deadpool [zoom-comics.com] and just realize if something costs money to make, you're going to have to pay for it one way or another.
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Yeah, its not like people will make something and give it away for free!
https://www.libreoffice.org/
http://www.linuxmint.com/
http://www.gimp.org/
Your list included no games (Score:2)
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Yes. but you get what you pay for. Libreoffice is far worse than MS Office. Linux is far worse than OSX and Windows, and Gimp is far worse than Photoshop or Pixelmator.
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I don't want it all for free, but I think companies should be honest about their business model. I think they should distinguish between "Free" trial, "Free" with paid upgrades, "Free" ad-supported, etc.
Agreed. I'm very happy to pay for a good app. In fact, contrary to the stupid current pricing model, I'm willing to pay WELL for a *great* app. If an app does what I want, has a good featureset, and is stable, I'd gladly drop $10 or $20 or perhaps even more on it.
But I'll only pay for something like that if I'm guaranteed not to have a bunch of crap like ads or nag features or whatever. I'd rather pay well for a handful of great apps that work well than a boatload of free crap.
So, I don't just want
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Also, it's easy to think that you'd pay $20 for an app after you've spent time with it and found it useful. You likely won't pay $20 up front for every app, so where does that leave developers?
Why the heck wouldn't I? Maybe you're too old to remember this, but people used to sell this stuff called "software" that came on things called CD-ROMs, and -- believe it or not -- it was common to pay $10 or $20 or even much more for a decent "application." Many apps don't do as much as old applications on CDs did, but they do as much as something you used to easily pay $5 or $10 for. I still will, and I still do.
Apple don't do demos or upgrade pricing, and you're suggesting in-app purchases are a dirty technique. So, ideally how should developers supply their content to you to earn this $20?
Boycott Apple. I know I do. If you have the option, demos or detailed demo videos or what
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https://www.libreoffice.org/ [libreoffice.org]
http://www.linuxmint.com/ [linuxmint.com]
http://www.gimp.org/ [gimp.org]
how are any of these quality apps tracking, selling my data or any of the other nonsense you posted?
They say they are "free" and they don't beg for money every time you use them.
They do have a donate page on them, but you are free click "not now" and contniue to download it.
How hard is it to post something that is not free as "freemium" or "in app purchases" instead of free?
"
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Why stop there? Why not demand free housing, free food, free electricity, free water?
I'm sure you wouldn't mind if someone stopped by to freely partake in the goods and services in your control. After all, everything should be free, Free, FREE!
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Well yeah, they'll just collect all your phone's data and sell it to other companies instead.
I'll take an ad-encumbered game or an in-app purchase game that doesn't collect my info over one that has none of these but does. Of course, the ad-encumbered and in-app purchase required apps probably still collect my phone data for sale anyway.
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I see what you're saying, but I very much like when there is a free, ad-supported version of a program, that I can try-before-I-buy, with the author either releasing a "pro" version or some such, that is $1-2, ad-free, or an in-app purchase to remove ads. However, if he made the second type of program, it would likely be grouped together with the freemium games that require daily purchases of $1 buckets of water to make your crops grow, etc. That's the problem I see with the EC ruling.
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We should be able to filter out adware applications too.
Sure, but under what justification? If you download an adware app, you're not out anything. You can delete it. You can duct tape over the add portion of your screen. Unless it's "adware with IAP", which would place it in the non-free category, it's factually free in every practical sense.
I find adware annoying and I steer clear of it, but I can't imagine a reason to label it as non-free when it costs me no money to download or use it.
Good. Now what about ads? (Score:1)
Operant conditioning - just like gambling (Score:5, Interesting)
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These "free" games use the same addiction mechanisms, called operant conditioning, as gambling. I am surprised targeting these at minors is even allowed.
As legal gambling spreads across the country, you're really questioning this?
You don't exactly have to drive to the middle of the desert to gain a horrible addiction anymore.
Freemium vs DLC (Score:4, Interesting)
What I wish app stores made it easier to do is to distinguish between apps that offer one-time DLC in the form additional content (e.g. more levels, maps, factions, game modes, etc.) vs freemium apps with repeatable purchases for in-game currency and power-ups (which you need to get around the "free" game's increasing difficulty and enforced waits). The former is fine, and a good way to let people try-before-they-buy, but the latter is a toxic plague of money-grubbing crapware. As-is, I have to do things like drill down into the list of top in-app purchases and read the titles to see if consists of things like "level pack" or "10,000 gems". I'd also love it if they showed what percentage of users buy which in-app purchases, or the median amount of money spent per user on in-app purchases.
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Those would be a great metrics, average $ spent over total usage, and average $ per hour usage, and % of screen per minute that is occupied by advertising.
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I think we would both become depressed if we saw how much money people waste on Candy Crush Saga, Dungeon Keeper, Clash of Clans, etc....
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At the very least they should show if the in-app purchasables are something that you can buy just once, or repeatedly. That would be a good indicator of actual upgrade vs paid consumables. I have no problem with free, ad-supported apps that have a $1-2 "remove ads" in-app purchase. If it is a quality app, then I have no qualms about supporting it either with the ad views, or by paying to remove ads.
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I've come to rely on the fact that just about everything on the "Free" list has in-app purchases, most likely to move along in the game. It just turns into determining if they are 100% required, or just make things easier.
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I seem to recall reading something like 1% of customers generating 98% of the in-app purchases, as a general trend across the industry. Can't remember where I read it though.
F2P whales (Score:3)
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Game DLC could be handled the same way, with the DLC app unpacking content onto the filesyste
Really people? (Score:3)
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Re:Really people? (Score:5, Insightful)
Re:Really people? (Score:4, Informative)
Uh, no. Those aren't free. They're free for you the end user. But somebody pays for them. Just because it's not you doesn't make it automatically free.
In most cases, those people are called donors. Donors can be someone unaffilliated with the organization, or they could be the very same people providing the service. Likewise, donations can come in numerous forms like time, resources, goodwill, even money.
Sometimes, society pays, i.e. everybody pays. And when everybody pays so that only a few people benefit, that's when there are problems. Fortunately, none of those on your list fall into that category.
So no, those things you listed aren't free. To claim that they are free is to ignore the people who've paid for them so that they can be free for you.
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Irrelevant, and bullshit.
Bullshit, because it is free as in speech. Maybe not gratis as in beer.
Irrelevant, because if a donor makes it gratis for everybody it is still gratis.
Re:Really people? (Score:5, Insightful)
So you agree that they're free in the sense that everyone in the discussion has been using the word "free."
I'm confused. You admitted that they're free "for you." Who has been arguing that they are costless for all? Who has defined "free" as costless for all? How do you reconcile costless for all with "free for you?"
Actually, I'm not confused at all. You've constructed a pseudo-syllogism using a false proposition in an attempt to belittle the GP while making yourself feel authoritative and smart.
Free doesn't mean what you think it means [cornell.edu]. You're not even a pedant, you're simply wrong. Go away.
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Regardless, I was making a generalization. And every person should live day-to-day based on the assumption that nothing is free. Then we can go back to having an informed, intelligent, and responsible society that doesn't require babysitting via regulation in every aspect of their lives. I don't really ap
Nothing is free (Score:5, Insightful)
In terms of monentary cost, many useful things are. Free software also used to be less of a crapshoot (is it *really* safe, a virus/trojan, adware, or nagware)?
Apache: Free
OpenOffice/LibreOffice: Free
Java: Free
There were/are also a lot of free utilities that - while not pretty - were basically in the realm of "hey I made this to solve X for myself and thought somebody else might find it useful."
There may be some learning involved to *use* the product, and certainly many FOSS solutions involve community-provided updates, but in terms of personal cost it's free for me.
Comment removed (Score:4, Insightful)
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Or the "apps" (any piece of software really) you paid for, still contains adds (here's looking at you Xbox Live)!
Sometimes really obstrusive ones.
Nanny, dont need. (Score:1)
If you are too stupid to figure out that 'buy' = $ then perhaps you are too stupid to have a digital device in the first place.
What is next, a disclaimer at the car dealer "you have to buy gas and tires.. " so they cant be sued?
What about demoware/trialware? (Score:1)
Google play has scads of 'free apps' that are either severely crippled or time limited. Moreover, is it a 'free' app when there's popups telling you to 'remove advertising' eg. buy the "pro" version?
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For crippled or time limited apps, we have a term that applies for that: demo. That moniker should be required, because simply calling it a free app is completely disingenuous.
If the free app is only ad-supported, I think it should still qualify as "free". After all, broadcast TV, radio, and the internet is largely ad-supported, and we talk about that being "free" as well. However, I think apps should be required to indicate whether they are ad supported or not, or whether they offer purchase of a "premi
Exposed Stats? (Score:2)
See. what I thought would be a useful stat to show would be "the average amount that those who spend, spend". In other words, if Google showed how much was spent on a given "freemium" app by those who spent >$0. This would give users a meaningful metric with which to decide whether it's worth it to attempt to use the app, because they could, on average, expect to spend that amount. If an app has a spending average of precisely $4.99, and the pro version costs $4.99, then it's fair to assume that users on
I have a solution for the free apps. (Score:3)
It's called rooting and replacing the hosts file with a adblocking hosts file. OMG is android so much nicer after you do that.
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Google's onto that. It doesn't work in KitKat on the Nexus 5, for example.
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It works on KitKat (4.4.4) on my HTC ONE M8, I wonder why the Nexus 5 is crippled? Install CM11 on your Nexus 5 and fix that issue.
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hosts files are a common attack vector, this is why OSes tend to limit its use. It's also a bit limited as a way to block ads.
There are plenty of other ways : xposed modules such as minminguard / youtube adaway / unbelovedhosts, proxy servers, alternative dns, adblockplus for firefox mobile, pay for "pro" (no-ad) versions of apps, etc...
The two last points are very effective (especially the last one :p) and do not require root.
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I used several of those options: my local DNS periodically imports the MVPS list as a local blacklist, and adblockplus wasn't too bad. If it wasn't for many other issues I had that made KitKat a non-starter, I probably would have kept the Nexus instead of replacing my dead Evo 4G with a refurbished Evo 4G. :)
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Did someone say hosts?
APK
Post the average price including in-app purchases (Score:2)
Great idea. (Score:1)
I like this idea as some apps are deceptive in that they appear free but are really not due to micro transactions. Others are also labelled as "free" when they are really just shareware that requires a purchase to unlock all the functions. Apple should really follow suit as the same problem exists in that app store too.
I always liked the notion of having a feature complete free version that is Ad supported only and then a paid one that is ad free rather than micro-transactions but that's just me.