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Detroit's Emergency Dispatch System Fails 191

dstates writes "For most of Friday, police and firefighters in Detroit were forced to operate without their usual dispatch radio when the emergency dispatch system failed. The radio system used for communication between 911 dispatchers and Detroit's police, fire and EMS crews went down around 5:30 a.m. Friday morning, causing a backlog of hundreds of calls and putting public safety at risk. Michigan State Police allowed Detroit's emergency system to use the state's communication towers, but access was restricted to top priority calls out of fear of overloading the State system. More than 60 priority-1 calls and more than 170 non-emergency calls were backed up. With no dispatch to communicate if something went wrong and backup was needed, police were forced to send officers out in pairs for safety concerns on priority-1 calls. Detroit's new police chief, James Craig, says he's 'appalled' that a redundant system did not kick in. The outage occurred only days after Craig took office. The $131 million Motorola system was installed in 2005 amid controversy over its funding. Spokesmen for Motorola said parts of the system were regularly maintained but acknowledged that backup systems had not been tested in the past two years. They said the problem was a hardware glitch in the link between dispatch and the individual radios. As of 9 p.m. Friday, a Motorola spokesman said the system was stable and the company would continue troubleshooting next week."
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Detroit's Emergency Dispatch System Fails

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  • well (Score:4, Funny)

    by Anonymous Coward on Saturday July 06, 2013 @11:49AM (#44203689)

    Knowing their police force, the 911 outage might have saved some lives.

    • by Bigbutt ( 65939 )

      Technically 911 was working. It was the communication between the dispatchers and the responders.

      [John]

  • Duhhhh.... (Score:3, Funny)

    by Mr. Dop ( 708162 ) on Saturday July 06, 2013 @11:53AM (#44203705)
    ...its Detroit! Michigan is the only reason why both California and Florida dont fall off into the Ocean. It sucks that much.
  • Expected (Score:5, Insightful)

    by girlintraining ( 1395911 ) on Saturday July 06, 2013 @11:53AM (#44203707)

    Detroit has had massive funding and infrastructure problems for some time now. It's a dying city with much of the suburbs either abandoned, being reclaimed by nature, and generally being both in appearance and substance as a 3rd world country. It's so bad it has gotten national attention -- an emergency financial planner was sent in to try to right their budget, with limited success.

    You can't judge Detroit the same way as you could, say, Chicago. They're no longer really part of the first world. This wouldn't be news if it happened in Afghanistan, for example. It's a sad state of affairs, but this is the inevitable result of a slide into the third world... our bridges and other key infrastructure is also rotting. Detroit is just foreshadowing what will happen to many of our cities over the next 15-20 years as our economy continues to slide into the ocean of wealth inequity.

    • Re:Expected (Score:5, Informative)

      by sjames ( 1099 ) on Saturday July 06, 2013 @12:24PM (#44203865) Homepage Journal

      The thing is though, all of TFAs indicate that the city had a valid contract with Motorola to maintain the system including routine testing. In spite of that, no testing happened. While your observations may have bearing in general, in this instance it seems like a well known vendor with a (perhaps undeserved in retrospect) good reputation is the source of the problem.

      • And the other thing to remember - these are more likely APCO P25 standard trunked systems and Motorola sold those to virtually every single municipality out there. Here in our city there's the trunked radio but then there's also a MESH network for law enforcement only.
      • by Tailhook ( 98486 )

        the city had a valid contract

        Please allow for corruption when speculating about Detroit. This is the land of Monica Conyers and Kwame Kilpatrick. The pension fund managers have been squandering contributions on various and sundry kick-back schemes for decades. Four days ago the feds served warrants on building inspectors for selling permits. Essentially every contract let by the city is a plaything of the city council. The police go through a new corruption scandal every few years and there are multiple concurrent federal investig

        • by sjames ( 1099 )

          Considering that a Motorola spokesperson indicated that the system is under contract, that seems unlikely.

      • Re:Expected (Score:5, Interesting)

        by RubberDogBone ( 851604 ) on Saturday July 06, 2013 @08:24PM (#44206583)

        Wait wait wait. Perhaps you hear the Motorola name and think this is a vendor with a proud and respected name and a great reputation. And that's true. 30 years ago.

        The Motorola Solutions of here and now is notorious among Public Safety agencies for installing crap equipments, failures like this where the failover doesn't work, system problems, interface problems, junk radios, and all the while overcharging for all of it. Even when they low-bid something, they can be counted on to deliver a solution that doesn't actually, you know, work, and then negotiate extra fees to fix it. And fix it again, and again, Because by then, the agency has already spend X+Y dollars on it so they can't throw it away and get Kenwood or Harris in there. Besides, bad things happen when Moto loses contracts. Like it drops dead suddenly and mysteriously and doesn't come back for a long time. Sabotage? No. They just quit with the zero-day hot fixes.

        Chiefs of Police and Fire and other agencies know this stuff goes on but good old /\/\ has lots of lobbyists and sales weasels throwing dinner and junkets at anything that breathes and can vote for or endorse a Motorola contract. If the local Chief doesn't want to play, then they go for the city managers, the city council people, the Mayor, the dog catcher, anyone they have to. They totally act like a big defense contractor except on a local level where the local yokels have no response this sort of action except to vote for Team /\/\ every time.

        So in other words, the crap that happened to Detroit is FAR from the only similar situation where the system dies. NY has had problems, San Francisco, DeKalb County GA, Denver, systems all over the place. It happens so often that it's considered normal Moto behaviour and THAT'S scary.

        Where are the other vendors? They're out there bidding too. But Motorola is sort of the penis enhancement of radios where "all the BIG GUYS have Motorola so you KNOW you want to have it too, don't you?" is what the sales reps say. You know that big city you want to be like? Yeah? They have Motorola. So sign right here. No no, that's not a contract change. We just corrected a mistake for you. Just sign it.

        • by adolf ( 21054 )

          Where are the other vendors? They're out there bidding too.

          You mean, vendors like Avtec? Whose Ethernet interfaces take a permanent shit over minor grounding issues? (Ethernet. Grounding issue. Multiple recurrent permanent failures. Turn that over in your head for a minute, and get back with me about how impossible that all must be.)

          Or do you mean Orbacom/IPC/Positron, whose IO boards go to out to lunch periodically and need resetting? (The immediate response from support was "Can't you just have some

      • by adolf ( 21054 )

        Indeed. It seems like a contractual error, more than anything else: Motorola (for various incarnations of "Motorola") apparently didn't make sure that their failsafe arrangement actually would fail safe, even though they were paid in advance to do so.

        (Disclaimer: I work with Motorola communications, dispatch, and radio systems in public safety use. It seems to generally be quite good gear, but it fails just like anything else. And, sometimes, testing is a logistic nightmare...but if I'm paid to do it,

    • Good analysis. The mentioned wealth inequity, the poverty, crime, lack of education, and corruption result in a vicious, almost unbreakable circle. It's like a real life experiment and illustrates why 3rd world countries mainly stay the way they are.

      • Re:Expected (Score:4, Insightful)

        by ttucker ( 2884057 ) on Saturday July 06, 2013 @12:50PM (#44203989)
        Except again, from TFA, the city of Detroit was paying an enormous sum of money to a reputable vendor to maintain the system. How does that coalesce with this third world, wealth inequality theory?
        • Re: (Score:3, Insightful)

          by Anonymous Coward

          Shhh, it's all about wealth inequity. Everything is. Didn't you get the memo? It turns out that the secret to happiness in life is worrying more about other peoples' bank accounts than you do about your own.

          • Re:Expected (Score:4, Insightful)

            by theskipper ( 461997 ) on Saturday July 06, 2013 @02:17PM (#44204467)

            I think there are subtle differences in interpretation when discussing wealth inequity.

            Wealth inequity won't ever go away and in itself isn't bad. If you work harder than your neighbor then your net worth should eventually be greater. That's the American Way (tm).

            The problem is when you reach a tipping point where 1% of the population owns 30%+ of the gross net worth of a country. Because of that overwhelming wealth, it results in the owners having a huge amount of influence in the political and legal processes. Meaning they can fund lobbyists to bend lawmaking to their wishes, and they can afford the absolutely best legal representation after breaking laws (i.e. powerful enough to be above the law).

            That's seems to be crux of the wealth inequity argument imho. Viewing it as some type of "jealousy" by your viewpoint, and its systemic effect on the other (the OP).

        • Except again, from TFA, the city of Detroit was paying an enormous sum of money to a reputable vendor to maintain the system. How does that coalesce with this third world, wealth inequality theory?

          Paying for things which don't get delivered is exactly how the third world manages to stay the way it is. Do you think the people there are lazy or genetically incapable or something? Basically what creates first world countries is a large group of people who are well enough paid and educated to understand what needs to be done and make sure it happens whilst at the same time not being rich enough to cut themselves off from the society and so having to care that everything gets done. These are exactly th

      • what is this "wealth inequity", what is this "unbreakable circle". there are plenty of minorities who work hard and are able to secure a good living in this country from zero even with very poor english skills and literacy..... but not the ones in Detroit. in Detroit you have a bunch of adult babies who only can whine and suck on the government teat while family structure breaks down and criminals make the place a ghetto. It's long past time to say "oh it's discrimination" or "oh they're a poor persec

        • those people need to get off their dead asses and make something of themselves.

          I get the impression that many of the ones that were capable of and motivated to do that have already done so. They've all left for California and Texas years ago. When all of those people go, what are you going to do with the rest of them? Execute them? Mixed in with the fundamentally lazy and useless are a bunch of people who have honest to god mental health problems, bad luck stories and serious family problems. If you (and I'm talking to the Americans here) want to be seen as civilised you have to

          • motivation comes from self, as for "capable" they have arms, legs, and human brains. No one is suggesting execution, but cutting abled bodied people from sponging off my dime is a great start. Pay and feed a person not to work, not have a family structure, and to breed like flies and Detroit is exactly what you'll get.

    • Re:Expected (Score:5, Interesting)

      by mjpollard ( 473241 ) on Saturday July 06, 2013 @12:29PM (#44203905)
      If you're talking "suburbs" within the Detroit city limits, then yes, I agree with you. (I went by my grandma's old house in northern Detroit a while ago -- the 7 Mile/Gratiot/Hayes area, for the natives among us -- and "reclaimed by nature" doesn't begin to describe it. I nearly wept at the sight as the memories of my brother and I playing in the back yard when we were kids surfaced.) Most in the Metro Detroit area, however, know "suburbs" as the cities and towns outside the city limits, cities such as Grosse Pointe, Royal Oak, Southfield, Dearborn, etc., all of which are alive and thriving.
    • Detroit is just foreshadowing what will happen to many of our cities over the next 15-20 years as our economy continues to slide into the ocean of wealth inequity.

      I think, and hope, that last sentence is an overreach. Just because things are going that way in a given place doesn't mean it will eventually happen everywhere. Maybe the pendulum will swing back the other way, although it is hard to see how this worldwide oversupply of labor might be exhausted. Or at least the slide may run out of steam, fi

    • A whole lot of other cities have the same problems, but it doesn't always make the headlines. Most cities are smart enough to have a back-up cell phone policy that is marginally functional (20-30% capacity on a good day). Things get worse when multiple sites are required for coverage due to topography.

      Many of these sites are over 50 years old. They might have been upgraded over the years, but there are a lot of parts to be maintained-- generators, batteries, grounding, uplinks, and the radios themselves.

      • Most of the current use systems for communications are less than a decade old in most cities.. in the late 90's through mid 00's many cities were sold on the benefits of digital communications systems. The trouble with digital is they aren't really more reliable than cell phones. At worst with analog you can use morse code, which is still enough to communicate.. with digital it's all or nothing.

        The biggest crime here is that none of these systems and radios have analog fallback options.
    • Re: (Score:2, Insightful)

      by Anonymous Coward

      That's what happens when you build a colossal public sector and a wealth transfer system that punishes productivity and rewards doing nothing. Eventually the productive members of the society decide to pack their things and you're only left with the socialist bums complaining how their shitty life is the fault of banks and corporations. Trying to force income equity is a sure way to destroy even a prosperous economy.

    • Comment removed (Score:4, Insightful)

      by account_deleted ( 4530225 ) on Saturday July 06, 2013 @12:55PM (#44204021)
      Comment removed based on user account deletion
      • Re:Expected (Score:4, Insightful)

        by girlintraining ( 1395911 ) on Saturday July 06, 2013 @04:22PM (#44205309)

        Globalism. This is what happens when it's cheaper to move automotive manufacturing overseas only to be compounded further by the unions

        Okay. Pardon the french, but I'm gonna have to ask you to take a step back, and literally go fuck yourself. Every major industrialized country except the United States has a labor party, and strong unions. The wealth gap in every other G20 country is significantly less than here in the United States. If your argument had even the slightest rootings in reality, the story would be very different. Unions had nothing to do with this; Rapid deregulation brokered by large corporations and a cozy relationship with Congress did. Unions have exactly dick to do with this -- it's just propaganda pushed out by Fox News and rabid conservatives who think profits are people too. Unions act as an economic stabilization force -- they cool the fluxuations in unemployment, wages, etc. Even Adam Smith in Wealth of Nations said Unions were a necessary part of a capitalist economy -- and he said the same about health care and unemployment insurance. He then went on to provide examples of how the long term growth of an economy improves with such policies; But they are usually not implimented because of short term focus on profit. He also advised governments to step in and create public works projects during periods of higher unemployment, back-filling the natural boot/bust cycle of capitalism, and then increasing taxation during periods of economic prosperity as an investment into the next cycle.

        As much as many conservatives think they have a handle on what capitalism really is and what's best for it, they have a remarkable lack of education on the positions of its strongest supporters. It's unfortunate, really; If they weren't so fiscally irresponsible with their short term thinking and focusing on things like reducing government spending during a recession, etc., we wouldn't be stuck in these "stagflation" situations where inflation rises but unemployment remains constant. Such an (unpredicted) economic stall-out was first observed during the Reagan administration courtesy of "trickle down" economics. Its successor has resulted in the longest period of elevated unemployment in American history. And none of this has dick to do with Unions.

        It's one giant death spiral that was enviable.

        The death spiral isn't actually a spiral so much as a cycle. Deregulation leads to market crashes, which lead to regulation, which lead to market crashes, which lead to deregulation... Capitalism itself is fundamentally and systemically unstable, especially in its pure form. This is why almost every major world economy is a hybrid of socialist and capitalist policy, and any divisions between the two are largely arbitrary and based more on the political beer googles of the person assigning labels than what the economy is in actuality.

        • Comment removed based on user account deletion
        • by JBMcB ( 73720 ) on Sunday July 07, 2013 @12:43AM (#44207455)

          Unions had nothing to do with this; Rapid deregulation brokered by large corporations and a cozy relationship with Congress did.

          Sorry, in regards to the automotive industry, you have absolutely no idea what you're talking about. The Japanese, German and Korean car companies ATE THEIR LUNCH in the 80's, 90's and 2000's. That's what tanked the US car companies. Know how many foreign car companies have unionized factories? ZERO. OK, Toyota had ONE - NUMMI - that was a joint venture with GM (which was the only reason it was unionized) It's closed now, and they moved production to a non-union plant.

          The union can be an important and positive force in the labor market. However, the auto worker unions have gone completely bonkers over the last 50 years. A couple years ago there was a minor scandal when Chrysler fired a dozen or so line workers for drinking and smoking weed on their lunch breaks. The UAW went to bat for these losers and got them reinstated. Got that? It's the UAW's policy that you can ingest legal and illegal intoxicating substances, then go work with heavy machinery, and it's perfectly OK.

          I have dozens of stories about the self-destructive behavior of the UAW if you'd like more. Here's a quickie: the UAW retreat and conference center that costs the UAW $4 million a year. Good use of dues, right?

          http://www.reuters.com/article/2011/09/22/us-usa-autos-union-property-idUSTRE78L29Y20110922 [reuters.com]

    • by Phroggy ( 441 )

      OK, but let's say the city said "our city is dying, everything is falling apart, but damnit at least we're gonna have good emergency services!" If that's their priority, and then this happens, it's a pretty big deal.

    • I, personally think that a big part of the problem is all the metro emergency responder systems being sold in "digital" systems.. yes, when they work, they do sound and function better than analog... unfortunately they can't be expected to be much more reliable than cell phones in the real world. All of these systems and radios should have analog fallback channels.
    • They're no longer really part of the first world.

      Sigh. Yet another person who doesn't understand what "third world", "first world", etc mean.

      "Worlds" rank countries whether they're with us (NATO/democratic: 1st) vs them (non-democratic/communists, 2nd) vs undeveloped economy (3rd), no, actually.

  • by Anonymous Coward

    Philadelphia has a Motorola system and this happened regularly. Turns out the main system and all backups were wired through the same relay so they all went down at once.

  • by Anonymous Coward

    The cops say the system wasn't tested for over two years.

    Motorola says the system is fully tested annually, and has follow-up checks done every month.

    Huh? And what is the designed redundancy, if any?

    • The backup system is what wasn't being tested, apparently, which makes sense seeing as that wasn't working when they needed to switch to it. And there seems to be little doubt about that as Motorola's spokesperson acknowledged it.

    • Video from TFA said that the back up system was never tested. So, who's right?
    • by gl4ss ( 559668 )

      well motorola obviously tested that the primary system worked.

      the test was that they didn't get a call that it didn't work.

  • by blocsync ( 320897 ) on Saturday July 06, 2013 @12:12PM (#44203815) Homepage

    I live in Florida, and when weather gets bad it can destroy critical communications equipment (including redundant systems). One thing I've seen done in the past is pushing communications through Amateur radio operators. Who (unlike the name would have you believe) are EXTREMELY professional and they tend to be able to very rapidly deploy communications equipment from the inner cities all the way out to the rural areas. Some of their equipment is capable of city and state coverage, but some of them can also establish international communication on a moments notice. This would have been a good fail-over for the lower priority calls. Just my 2 cents... http://www.arrl.org/ares has some info on the group I'm referencing.

    • by Sneftel ( 15416 )

      I've heard about ham radio being used for emergency communications, but would it really have been helpful here? Do police officers' radios work on ham radio frequencies, or could thousands of ham radios actually be distributed to them in short order?

      • Do police officers' radios work on ham radio frequencies, or could thousands of ham radios actually be distributed to them in short order?

        No to both. They'd both be illegal. What happens is that some ham operators work at the dispatch center, while others ride in patrol cars. It worked this way very effectively when L.A.'s Valley area transmitters all went down a few decades ago. A similar arrangement occurs when a major hospital's internal telephone system crashes, which happens every so often. Ham radio support groups are equipped and drilled for these and other comm emergencies.

    • by Technician ( 215283 ) on Saturday July 06, 2013 @12:54PM (#44204013)

      A Motorolla trunked radio system consists of a pool of repeaters. A single repeater is placed into the control for the repeater site. On failure of the computer, all the repeaters switch over to a failover mode and become simple repeaters. All talkgroups vanish and all communications are shared by the repeater the radios have been assigned to. If properly assigned the dispatch and patrol should be all on one repeater. A second radio in the dispatch should be on another repeater along with top level "staff" communications.

      Upon failure of an entire radio site due to power failure, antenna catastrophic failure, etc, then the backup site should kick in.

      A poorly managed radio system will have radios assigned to repeaters at random. I have seen this, so when failover happens, teams can't talk to each other as they are not on the same repeater and other services are blended in so some patrols and some fire may be on the same repeater and some may be on another with no communication between repeaters.

      This poor management happens when the person laying out the system is suddenly downsized and someone without knowledge of the plan has to add or replace radios and have no idea want the default radio assignments should be so they are assigned at random.

      • by adolf ( 21054 )

        Nonsense.

        In a Motorola Astro trunked radio system, a loss of connectivity puts that site ("tower") into site-trunking mode.

        There are still talkgroups. Everything still works as usual. What doesn't work is communications between sites.

        But people within earshot of that site can still talk amongst themselves. And units can still talk in simplex amongst eachother, in talk-around form, from radio to radio.

        Stand-by backup site? That's just wasted bandwidth and infrastructure, at least in terms of how Ohio MAR

    • Re: (Score:3, Interesting)

      by Mr. Freeman ( 933986 )
      Nonsense. HAM radio operators are less relevant today than they have ever been. HAMs provided useful emergency communications two decades ago, but no longer. Nowadays, cellular providers truck out COWs (Cellular On Wheels. i.e. mobile cell sites) within hours of a disaster, or even preemptively if a disaster is expected. After a disaster, you'll see people talking on Nextels, not relaying messages through HAM operators. Sure, the red cross will accept volunteer radio operators, but only because policy
      • by Anonymous Coward on Saturday July 06, 2013 @01:46PM (#44204247)

        After a disaster, you'll see people talking on Nextels, not relaying messages through HAM operators.

        Might want to check on that, there are no more "Nextels", as the iDEN network was shut down on June 30th (though there is a regional provider in the southeast (SouthernLinc) that still supports the iDEN technology). Amateur radio does not rely on the cellular/landline/satellite communications infrastructure, and in a real disaster would be available instantly to assist with emergency communication needs.

        HAMs can only practically set up fixed locations, which are already served by landlines or personal cell service.

        Not sure where you are getting this, however Amateur radio operators are able to operate mobile as well as fixed locations. And during a disaster, there is a real possibility that landlines and personal cell services could be disrupted. There are a number of HAM organizations that operate repeaters throughout the country that provide mobile HAMs extended communications areas. Perhaps a HAM in every squad might not be practical, however claiming that Amateur radio for emergency communications isn't relevant simply isn't true.

        • iDen is not dead. Nextel was not and is not the only iDen network in the US. There are others, both public networks like SouthernLinc, and private operations.

          iDen is also still in use outside the US.

          However, the replacement for it, from Motorola's perspective, is MOTOTRBO.

      • by blocsync ( 320897 ) on Saturday July 06, 2013 @02:29PM (#44204547) Homepage

        Actually, I don't need to speak to "HAMs that have actually attempted to participate in such activities within the last decade." As I am one. I'm not sure what bad experience you've seen with what sounds to have been a poorly organized net. However, it does not describe the entire community and it definitely doesn't apply to all situations. I don't think I've ever heard an actual "radio check" on a live emergency net either. Net Control tends to get very annoyed about low priority traffic like that.

        Perhaps you're speaking only of a specific area or a specific group of HAMs, but I don't believe your comments apply everywhere.

        Clearly in this situation, All Police/Fire/EMS/Dispatch personnel could have used Cell Phones to fill the void, but they didn't. There's a string of failures here, not just one system failing. My suggestion wasn't to replace their coms completely with HAMs, rather to use them in an organized NET to handle the lower priority calls, due to the concern over high volume on the state radio system.

        I think people underestimate the degree to which people will volunteer and assist public services when called upon. You can criticize HAMs/Red Cross/etc... all you want for their failures, I'll judge them on their successes when few others are stepping up at all.

        • by adolf ( 21054 )

          Indeed, cell phones work for temporary problems.

          I was once tasked with hauling gasoline up 12 flights of stairs to fuel a generator for a LEO repeater that was down due to a power outage caused by a ridiculous, one-in-a-few-lifetimes flood.

          Yeah, I did pretty good at getting that done -- especially with the small, efficient Honda Inverter generator we had up there at first. But when the Honda died after a couple of days, and the gasoline-hauling sessions went from about 0.75 times per day to three times a d

        • If there was enough time to set up some kind of HAM net for police use then there was enough time to set up a system that makes use of personal cell phones. If people didn't have personal cell phones then it still would have been easier and faster to get a telecom company to ship out crates of cell phones for use and distribute them to officers.

          It's not just a matter of "OK, let's set up a net. All HAM operators, check in!" You have to get the radio traffic to the individual police officers somehow. How
      • > After a disaster, you'll see people talking on Nextels
        Not any more. NEXTEL is off the air, for good.

        > Nowadays, cellular providers truck out COWs (Cellular On Wheels. i.e. mobile cell sites) within hours of a disaster,
        Would not have done a thing for this problem, as the dispatch center could not be counted on to have the cellphone numbers of every cop working for MCP, err, the city of Detroit. And, as to the 'rapid response' of the teams rolling out the COWs, well, often not so rapid.
      • Someone's got a giant ignorant chip on their shoulder!

        As an EmComm amateur radio operator, it's pretty obvious you've got no idea what HAM does in emergencies. We've stepped in when hospital phone systems fail, we've helped get health & welfare messages out of disaster areas when infrastructure isn't working for miles (call it unimportant but family outside the disaster zone sure appreciates it), we're actively involved on a mobile ad hoc basis when volunteer groups are deployed, and our equipment works

  • How many cops carry personal cell phones on the job? Seems like giving dispatch a list of their numbers would keep things moving in such an emergency.

  • by wisnoskij ( 1206448 ) on Saturday July 06, 2013 @12:45PM (#44203963) Homepage

    That is a lot of communications.
    I understand the need to worry about overloading state infrastructure with that many calls, and why just picking up a 50 cell phone could not have fixed this problem.

  • I'm sure dispatch systems are a different animal entirely, but long ago I worked at a place with a centralized walkie-talkie repeater; it had two units and rotated which was master every 12-24 hours so the backup was always tested. It was a Motorola system.

    • by gl4ss ( 559668 )

      I'm sure dispatch systems are a different animal entirely, but long ago I worked at a place with a centralized walkie-talkie repeater; it had two units and rotated which was master every 12-24 hours so the backup was always tested. It was a Motorola system.

      obviously they don't believe in dualing their systems.

      you might have noticed that they have a standard policy of sending people out on their own. da fuq is that? too expensive to send in pairs or is that detrimental for collecting fees from street vendors?

  • This is a large reason why Amateur radio operators exist, they could have simply contacted the ARRL and several of the local clubs would have activated to provide emergency radio communication.

    I know our town has had several training drills with us local hams, with the 911 system, We have setup a backup amateur radio station at the 911 office in case of major problems the hams show up and control the station from the 911 center acting as the nerve center. Then other hams in the club get stationed around at

    • by gl4ss ( 559668 )

      it's likely the queues would have been just the same even then.

      phone networks didn't go down.
      now what is easier, having the phone or hauling around some dude? the problems would arise from organizing in this case, not from inability to send communications at all, but from organizing sending them to right people.

  • "Emergency workers told Local 4 that they're already understaffed, but come July 1, 33 more EMS positions will be eliminated. The cause of the layoffs comes from a planned $1.8 million cut to the city budget."

    "Detroit's budget battle is forcing dozens of EMS workers out of a job and putting public safety at risk" June 2010 [jems.com]
  • by fazey ( 2806709 ) on Saturday July 06, 2013 @06:00PM (#44205871)
    For those of you who love gun control... this is why you should own guns.
  • It's just not evenly distributed. On the plus side, Detroit would make a great game backdrop.

  • Burnt out houses, neighborhoods leveled with just empty lots and streets. I've worked in the area and it's hard not to be depressed sometimes.

    It's being used as a dumping ground for toxic waste [policymic.com] and if you want to see America's decline, just drive through the city. You can see homes where there's been a fire yet you see signs that people still live there. Houses with sagging roofs that look like they're ready to fall down.

    The old Packard plant is still there. [youtube.com] I visited it on one of my last trips. It's b

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