Recently, Florida-based telemarketing firm Epixtar is frequently accused of cramming an extra $30 onto phone charges of small businesses, yet has proof of legality by recording their calls. Until they laid off some people, one of whom has blown the whistle. The companies' cramming tactics become "legal" by altering those taped recordings to include a quick statement about the $30 charge. MSNBC has the article, including a short audio clip of a sample call.
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