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Accidental Privacy Spills 585

ahem writes "A journalist attends the World Economic forum, and writes an email to a few friends. It's a chatty, casual conference report. The conference is a gathering of the 5,000 most powerful people in the world. The report gives a breezy insight into how stuff gets done at that level, and what the concerns are that keep the world's leaders up at night. That email was intended only for the journalist's friends. That email winds up getting plastered all over the net. Here is a very interesting discussion of the implications of this "privacy spill." Make sure you read down to the Epilogue. Here is the email itself." The Lawmeme discussion is quite thoughtful and in-depth, very good reading.
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Accidental Privacy Spills

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  • Idiots... (Score:3, Interesting)

    by great_flaming_foo ( 561939 ) <.moc.eriw2erif. .ta. .ssemaj.> on Friday February 28, 2003 @04:58PM (#5409179)
    When will people get that email is not secure. Its the digital equivalent of a postcard, but idiots still email credit card numbers and worse.
    • Re:Idiots... (Score:4, Informative)

      by yali ( 209015 ) on Friday February 28, 2003 @05:10PM (#5409266)

      Poster says:

      When will people get that email is not secure. Its the digital equivalent of a postcard, but idiots still email credit card numbers and worse.

      Article says:

      Encryption is fine for the digital connection, but the digital connection was already the secure part of the link. Garrett's expectations of privacy were compromised between the seat and the keyboard; the same place every technically foolproof scheme fails.

      The article is more interesting than just a technological discussion, because it gets into issues of how social norms and technology interface. Of course, it's also waaaaaaay long.

      • Re:Idiots... (Score:4, Interesting)

        by killthiskid ( 197397 ) on Friday February 28, 2003 @05:34PM (#5409462) Homepage Journal

        Screw all that, RTFA...

        - The global economy is in very very very very bad shape. Last year when WEF met here in New York all I heard was, "Yeah, it's bad, but recovery is right around the corner". This year "recovery" was a word never uttered. Fear was palpable -- fear of enormous fiscal hysteria. The watchwords were "deflation", "long term stagnation" and "collapse of the dollar". All of this is without war.

        Hello global economic disaster. The article is worth a read just to get some perspective on what everyone else things of america.

        • Re:Idiots... (Score:3, Insightful)

          by SN74S181 ( 581549 )
          The line that I thought was interesting was:


          I learned that the US economy is the primary drag on the global economy, and only a handful of nations have sufficient internal growth to thrive when the US is stagnating.


          Read differently, that makes it sound like the US economy is the primary engine of the global economy.

          But this guy went to J-school. Of course he'll slant it the other way.
      • Society and politics aren't changing as fast as technology. They can't possibly handle all the implications of each new invention.
        Privacy may be an outdated idea. People want it to hide what may embarrass them. But their embarrassment really is the problem.
        If something would embarrass them, either they are too weak to stand up for who they are, or they are doing something they know to be bad, and against their own stated principles.
        We need to be more forgiving of people for their weaknesses, and be more careful about our own. If loss of privacy would help these two statements, then what is the problem?
    • Revlavent Links... (Score:4, Informative)

      by Anonymous Coward on Friday February 28, 2003 @05:12PM (#5409292)
      Here's some links I got when I read this on rc3.org [rc3.org] a few days ago:
      Original email [topica.com]
      MetaFilter thread [metafilter.com]
      The reporter's reaction [metafilter.com] (harshly condemming internet users!)
      Bruce Sterling's notes [viridiandesign.org]
      • by Forgotten ( 225254 ) on Friday February 28, 2003 @06:00PM (#5409671)
        Nice links. The reporter's (or I should say unwitting correspondent's) reaction is a good indictment, of course, of any online discussion forum. Wasted "community" indeed.

        But here's the thing: I already know I'm pissing away time here, and one day I'll just stop. Usenet and MetaFilter and Slashdot are near-complete failures - no argument. But telling an addict to go out and get straight has never been effective, and I think Garrett knows that. Look at the minutes it will take me to compose this reply - and for what? It all just feeds the addiction.

        And here's the other thing: I really enjoyed reading that letter. Yes, it was a slight invasion of privacy (though it wasn't particularly personal, and if it had been I'd have quit reading), but I feel like it lent me insight into what a WEF summit is in ways that Garrett's presumably carefully-crafted official piece just won't. Why isn't that kind of writing the norm? What the heck are we afraid of if it were? I already knew that all those "world leaders" and "captains of industry" were jes' folks, with all the attendant fears and irrationality, but it was nice to see such a candid (and not uncharitable) description. And for some other reader that same insight might be both novel and very useful. It might just be the thing that gets them out the door and doing something real to change the world for the better. Garrett has nothing to be embarrassed about.
        • by swv3752 ( 187722 )
          Do you not come away from /. discussions and other forums more informed than you were before? I know I am more aware of copyright issues and privacy issues than I was three years ago. How is that a waste? If you are going to use such a definition, then any hobby is a waste.
        • by cribcage ( 205308 ) on Saturday March 01, 2003 @03:25AM (#5412087) Homepage Journal
          This incident supports my longstanding theory that hardly anyone possesses any sense of irony, nowadays. (Hey, after watching Norm McDonald's Hasselhoff/Germans thing play out, I decided that I needed a theory, too.)

          I'll agree that Garrett should be neither ashamed nor embarrassed by her original email. Yes, it's disappointing to see shoddy language skills from a professional journalist. And yes, it would be nice if a Pulitzer and Peabody Prize winner didn't exhibit such naiveté and ignorance about both the security and the intimacy of the internet. But she's right: The fact that a "Fwd" button simplifies the act of sharing personal correspondence, should not make it less egregious. Someone on Metafilter suggested that, because Garrett didn't specifically write, "Don't pass this along," she couldn't expect the email to remain private. I don't think we've reached that point, in our march toward the erosion of privacy...and I hope we won't.

          Having written that: I think Garrett's email to Metafilter is shameful. It's ignorant. She assumes that people discussing her email on Metafilter are unproductive people who neither experience nor contribute to much of life. This ignorant presumption is beneath a professional journalist, and it's certainly beneath a Pulitzer writer. She is obviously angry, and she probably feels violated. This is understandable, and most of us sympathize. But she responds with ad hominem attacks on an entire community, invoking stereotypical references. Cracking on nerds about William Shatner, I guess, is more acceptable than cracking about blacks and fried chicken? Jews and Barbra Streisand?

          Garrett was pardoned for this vitriol, by another Metafilter poster, because she was "writing in anger." And that's really the bottom line, here: Has she learned nothing? She's angry because something she wrote off-the-cuff, without the consideration she would give to a professional article, found its way into public consumption. So in response, she types an angry, bitter, off-the-cuff missive, and mails it into a discussion revolving around the incident? Has she NO sense of irony?!?

          Garrett remarks that she has learned her lesson: She will no longer email personal messages; because online, "no one can be trusted." Well, as we all say, the only way to truly secure a document is not to write it. But it seems to me that she has missed the larger lesson, here: If your words are unconsidered, don't share them. A personal letter shouldn't require the effort of a professional article, of course. But a personal misunderstanding, stemming from poorly-written thoughts, can be just as damaging as a professional embarrassment.

          Privacy is an important concern, and Garrett's was violated. Yes, email simplifies "gossip." Yes, the internet has eroded privacy. But part of that erosion has been incidental: The internet's effect is less upon the privacy of your words, and more upon their permanence. Learn from Garrett's mistake, and remember that permanence every time you type.

          crib
    • Re:Idiots... (Score:5, Insightful)

      by Some Dumbass... ( 192298 ) on Friday February 28, 2003 @05:20PM (#5409359)
      When will people get that email is not secure. Its the digital equivalent of a postcard, but idiots still email credit card numbers and worse.

      The problem is that _nothing_ is secure once it's decrypted. Even if the e-mail had been sent encrypted and with "DO NOT PUBLISH" written on every other line, some random friend might still have sent the body of the e-mail (after decrypting it to read it) to a friend of theirs, who then forwards it to a friend who has a webpage... and so on. The same applies to written letters as well (ever heard of the "Xerox machine"?)

      What's really amazing to me is some of those responses to the second letter. "You shouldn't write anything that you don't stand behind"?!?! Jesus, do people really think that _everything_ is for public consumption? I reserve the right to have a private life! I mean, we're talking about a letter from a woman to her pals. I would like to think that my e-mail is not innately for public consumption. But according to some people, if a person with a weblog gets their hands on one of my e-mails, then suddenly it's my fault for not somehow making my e-mails self-destruct once they've been read! I have more to say about people who think like that, but I doubt that slashdot's lameness filter will let me post it. :)
    • And yet the first posts were done within minutes of the article.

      A very fascinating talk about privacy, copyright, and the failures of both. Betrayed by friends.

      And of course, the assholes that chat online (blog? what a stupid word).

      But it comes down to one small point- a single failure allowed that message to get out. Who's to blame? The guy forwarding it to the mass list? Did he know *everyone* on that list? Probably not. So therefore I'm saying the fault lies there. In every other case, the people that forwarded knew the others, no more than if a simple discussion was being undertaken among friends. I might not know joe and amy, but sue does, and she might mention how I had a good success at work. I wouldn't have told them, but that knowledge propogated without my help.

      However, if Sue then posted on some forumn about my work success, then she'd be crossing the line. So I say, that is where the line in the sand is....and you crossed it. And Laurie is the one that pays for your broken implicit promise.
  • I guess.... (Score:2, Funny)

    by LordYUK ( 552359 )
    gathering of [...] most powerful people in the world

    Well why the hell wasnt I invited???
  • by pohl ( 872 ) on Friday February 28, 2003 @05:03PM (#5409207) Homepage
    • My wife interviewed with a job.
    • Someone in HR uses some other person's job offer (in .doc format) as a template to offer her a job. Sends document in email.
    • Wife gets email, but doesn't have Word handy. She's a unix geek, so she uses the strings command to look at the text...screams "WTF!?" at the absurdly low salary offer.
    • A moment later, realizes that her name isn't "John Smith".
    • Closer scrutiny reveals what this guy applied for, where he lives, and how much they offered him. It was in Word's undo stack, which travelled with the document.
    • Wife opens in Word, sees real offer, takes job.
    • by phavens ( 573333 ) <slashdot@@@thehavens...net> on Friday February 28, 2003 @05:14PM (#5409304) Homepage Journal
      More then once I've been given a document I can't open but need the information inside (I'm a graphic Artist). So I automatically open it in a text editor so first see what type of file it is... and second see if I can get the info easily (and recreate if necessary).

      Word is bad about saving info. You with find previously deleted text, revisions, computer names, account names, sometime passwords embedded into the document. I would have to say that Word is one of the most insecure formats in which to deliver a message.

      BTW - this same way has gotten me past passwords more then once.

      • by BeBoxer ( 14448 ) on Friday February 28, 2003 @05:50PM (#5409588)
        It's much better than it used to be. Years ago, I used the "strings blah.doc" trick on a Word file an office mate had sent me. What I found was that in addition to the text he intended, a bunch of his email headers were included! He of course blamed Eudora, because Microsoft certainly wouldn't be at fault.

        It turns out that Windows didn't use to bother zeroing out RAM when it handed it over to an application, so I guess at times you could call malloc() and get random junk from other running applications. And Office of course doesn't actually write files out in a known format, it pretty much just dumps memory out intact (which is why it's such a pain to reverse engineer the file format). The combination of the OS not clearing RAM and Office writing out memory which it had allocated but never bothered using resulted in email headers in Word documents. This was fixed years ago, of course. I kinda missed it, though. I still routinely run strings on Office docs to see what shows up.
        • by Xerithane ( 13482 ) <xerithane.nerdfarm@org> on Friday February 28, 2003 @05:57PM (#5409647) Homepage Journal
          It turns out that Windows didn't use to bother zeroing out RAM when it handed it over to an application, so I guess at times you could call malloc() and get random junk from other running applications. And Office of course doesn't actually write files out in a known format, it pretty much just dumps memory out intact (which is why it's such a pain to reverse engineer the file format). The combination of the OS not clearing RAM and Office writing out memory which it had allocated but never bothered using resulted in email headers in Word documents. This was fixed years ago, of course. I kinda missed it, though. I still routinely run strings on Office docs to see what shows up.

          Uhm, no, you are mistaken in your understanding of malloc. This is the standard for malloc:

          malloc() allocates size bytes and returns a pointer to the allocated memory. The memory is not cleared.

          Taken from malloc (1).

          It is not the operating systems responsibility to clear the memory of something recently allocated, and it is good programming practice to set the bits to 0 after a malloc unless you know for a damn well certainty that you will fill the entire segment.
    • Is there a way to clean the undo history in MS Word 2000 and XP?

      Thank you in advance. :)
    • by purduephotog ( 218304 ) <hirsch&inorbit,com> on Friday February 28, 2003 @06:00PM (#5409673) Homepage Journal
      Any time we release a document to any other group of people, inside work or out, we are 'encouraged' to copy all, paste into a new document. That document is then password protected from editing (weak, I know, but it shows diligence). Only then is it to be sent out.

      Of course, following all of that is a royal pain in the arse, so it only gets done on vendor communications and whatnot, and typically it's iffy then. But it is funny to see a template that had gotten hit by a virus from my boss once- I called him up and had him panic about having another bug on his box :)
    • by golo ( 95789 ) on Friday February 28, 2003 @06:26PM (#5409908) Homepage Journal
      Not really in the personal privacy sphere but I once saw a DEA document that they published in PDF with the name of their agents blacked out. in Acrobat the names were actually blacked out but in OS X preview app you could see them.
      I know absolutely nothing about PDF but I assume they have layers.

      Ironically it was a report about some Israelis trying to gather information on DEA agents and there they had all their names and addresses published in the internet.
      • the author hadn't flattened the layers. it got noticed I think by a reporter using a slower computer than many used at the time so they saw the names appear then get blanked over where-as for most people that happened too quick to see. it was reported here on Slashdot
  • by phavens ( 573333 ) <slashdot@@@thehavens...net> on Friday February 28, 2003 @05:03PM (#5409208) Homepage Journal
    There is only the amount of privacy that you force upon yourself.

    The only way to have anything not exposed would be to of encrypted the messages for each person.

    The next step? Go the Microsoft way and have either a timed encrypted message or some way to have a message self-delete after so much time. Both are possible but either add it's own complexities or possiblities of comprimise. (ie. the timed message abitliy is out there but basically you view a message which exists on an external server and is displayed on your machine via a doc.write comand. Not the best way.

    • I disagree.

      Encrypting e-mail only protects it in-transit or while stored in its encrypted form. The recipient (obviously) has to decrypt it to read it, thus the message is now plaintext. Uhnless the message is prevented from being save as plaintext, encryption won't help this case.

      I remember seeing some time ago a software package that would give a "expiration date" to e-mail; after a certain amount of time, the e-mail message automatically deletes itself. If only I could find it...not that it would help this situation, as cutting and pasting operations render the expiration date useless (unless such operations aren't allowed).
      • Encrypting can also protect while stored. But you have to remember to re-encrypt.

        Two ways I've gone about this was once I made a pdf with a password of an important letter and sent that. That automatically stops the basic forward or copy paste methods of sending it on. The second was I used a program called EyeMage [proporta.com] and encrypted a number of messages to a friend who worked for a nosy boss. All the boss saw were a series of photos of family and scenes sometimes "resent" that had messages hidden inside. This also makes it a little more difficult to forward... but not copy paste.

    • PGP actualy has a sort-of DRM option. You can set things up so that a message is only displayed graphicaly (or on the console screen) and can be saved or redirected.

      You can't stop someone from taking a screen-grab or retyping the text. But there's a good chance this level of crypto would have prevented the sort of 'hey check this out' forwarding that got this letter posted all over the 'web.
  • by sporty ( 27564 ) on Friday February 28, 2003 @05:04PM (#5409217) Homepage
    Having your message sent to too many people. An injury.

    Having the fact your message was sent to too many people sent to everone. An insult to injury.

    Isn't slashdot posting the original message and letting everyone know just adding injury to injury? Or is it merely priceless.
  • I call bullshit! (Score:3, Interesting)

    by Anonymous Coward on Friday February 28, 2003 @05:06PM (#5409241)
    This e-mail was intended to be "leaked" so that it gets more attention. Its called constructive journalism. The journalist intended for it to be public, why else would she have written such a lengthy piece?
    • Comment removed (Score:4, Insightful)

      by account_deleted ( 4530225 ) on Friday February 28, 2003 @05:20PM (#5409356)
      Comment removed based on user account deletion
    • Maybe. (Score:3, Funny)

      by Wrexs0ul ( 515885 )
      Not so much the length, but the elegance of her writing is way above what I'd think most people would send in an email like that. Not that you'd expect a journalist to comment: "a/s/l j00 3 me" though from reading her work it seems a little too convenient that this was leaked.

      Conspiracy? Sure. Would you listen to Bill Gates if he publicly came out against the war or would you rather get an insight in a sneaky and naughty way? :)

      Sincerely,

      -Matt
    • I tend to agree. First of all, who betrays their friend by releasing job-endangering material to the public? Then, in the entire e-mail, there is no cryptic shorthand, no inside references, no chit-chat, no familiarity at all besides that of an informal style of journalism. Who is this person to get invited into the smoky room and hear information not intended for journalists? And does the list of the world's 5000 most powerful politicians really include the CEO of Heineken? Rich, I'm sure, but among the world's richest? How about the representative of Amnesty International? How did they get invited to a jam session between kings and politicos? I don't know...
  • by nlinecomputers ( 602059 ) on Friday February 28, 2003 @05:06PM (#5409242)
    The solution is simple don't send anything to anybody that you don't want them to spread around.

    Technology gives us more speed and a larger play field but gossip is gossip and it will spread via word of mouth over the backyard fence or on somebody's blog. There is nothing new here except the speed and scope.
    • Exactly. And I'd add - be explicit. I feel like I know my friends - and if I tell them, absolutely don't forward this, I believe they will honor me. If they don't at least I know who to scratch off the list.


      I'm afraid I find both the author of this article's sympathy for and defense of Ms. Garrett and his alarm about the memetic and viral nature of digital information misguided.


      As to the former, let's get down to brass tacks - if you read the original email, you clearly have a person that is enjoying the cache of being a capital-P Pullitzer Prize Winning Journalist!!! so she gets to hobnob with the Ubermenschen Clubs Rule-da-Woild fun fest. She want to share her aw-shucks I'm a regular girl (but oh so smart and important 'cause see who I'm rubbing elbows with) reactions with a select group of friends. She either doesn't pick her friends too good and/or doesn't explain the rules to them and/or just doesn't get the nature of the internet. And she gets widebanded.


      Well, she's embarassed. Why? Because her regular person persona has clashed violently with her respected and erudite journalist persona - the very thing that got her into the "inner circle" to start with. She was, plain and simply, made to look foolish.


      Hey, it happens. I more or less left a job out of fallout (or more precisely my reaction to it) to a poorly considered email I wrote. I chose to view it as a learning experience, I certainly didn't see it as an excuse to rail against the facts of the medium. I learned two things - one is, indeed: once you hit send it is out there and you absolutely can't control it. Two: I stand up and take responsibility for what I say, absolutely.


      Instead of taking this lesson gracefully, she writes a letter that basically tries to rip down netheads and blame them for the situation. She scoffs at their discussion, how dare these grubby little geeks presume to enter discourse on the high and mighty, compares them to Star Trek fans in full fanatic mode and tells them to get a life. The letter is linked in the sidebar of Metafilter and it is worth a read for the context of this article.


      This is the nature of information. This is why my sig says what it does. I'm frsked if I know if information "wants" anything but I know that it is its nature to jump the boundaries, be fungible, replicate and spread. There is no "solution." No solution is needed. Deal with it.


      A person who wants to claim to be a professional in the field of disseminating information had better accept this or they will find themselves irrelevant very, very quickly.

  • by pyramid termite ( 458232 ) on Friday February 28, 2003 @05:07PM (#5409245)
    How the hell do all these people know I have a small penis?
  • by ekarjala ( 446184 ) on Friday February 28, 2003 @05:07PM (#5409246)
    ... that when you pass "personal" notes in the classroom, the teacher might just be paying attention and decide to read it to the rest of the class. This is not a violation of privacy, but rather a misunderstanding of the rules.
  • by a7244270 ( 592043 ) on Friday February 28, 2003 @05:10PM (#5409274) Homepage Journal
    This is a symptom of what has become all too common in todays email society - the trivialization of communication.

    The "forward" has become a replacement for an actual composed email message. Its easier to maintain the illusion of staying in touch by forwarding some insipid crap rather than taking the time to actually *gasp* drop someone a personal note.

    As a result, most email is not private, or more importantly, personal. I can easily imagine what went through the recipients mind - "wow, this is cool, let me forward it to ____". Why wouldn't he ? After all, we foward crap to each other all the time, why should this very interesting email be any different ?

    You get something that looks interesting, you forward it. It couldn't POSSIBLY have been intended for ONLY you.

    I would bet that had this letter been handwritten, the recipients would not have shown it around.

    Welcome to the global communication era.
    • Wow check out what he said

      [original message]
      This is a symptom of what has become all too common in todays email society - the trivialization of communication.

      The "forward" has become a replacement for an actual composed email message. Its easier to maintain the illusion of staying in touch by forwarding some insipid crap rather than taking the time to actually *gasp* drop someone a personal note.

      As a result, most email is not private, or more importantly, personal. I can easily imagine what went through the recipients mind - "wow, this is cool, let me forward it to ____". Why wouldn't he ? After all, we foward crap to each other all the time, why should this very interesting email be any different ?

      You get something that looks interesting, you forward it. It couldn't POSSIBLY have been intended for ONLY you.

      I would bet that had this letter been handwritten, the recipients would not have shown it around.

      Welcome to the global communication era.
  • Let me see... (Score:2, Insightful)

    by tenchiken ( 22661 )
    Any major revlations in this "leaked" article? (I read this article about two weeks ago when it first started floating around).

    There is a liberal bastion that opposes the way not because of the people, but because there investments will get screwed.

    Power is sexy

    Swiss is a hick way of saying "expensive"

    Al Qaeda's threat is mostly done with...

    Nope... No major news here... Move along... nothing to see.

    • Re:Let me see... (Score:5, Insightful)

      by mshomphe ( 106567 ) on Friday February 28, 2003 @05:31PM (#5409436) Homepage Journal
      There is a liberal bastion that opposes the way not because of the people, but because there investments will get screwed.

      What? Where's the "liberal bastion"? These are "free-market capitalists".

      I found the email fascinating because of how weird and out-of-touch the Americans look. This is supposed to be our swimming pool -- the business elite. Instead well look like religious wackjobs trying to have a 'splendid little war'.
    • Re:Let me see... (Score:5, Insightful)

      by njdj ( 458173 ) on Friday February 28, 2003 @05:43PM (#5409533)
      Any major revlations in this "leaked" article? ... Nope...

      From the article:
      ..from American security and military speakers that, "We need to attack Iraq not to punish it for what it might have, but preemptively, as part of a global war. Iraq is just one piece of a campaign that will last years, taking out states, cleansing the planet."

      You know, as a resident of this planet, I don't want it "cleansed" by some clown in Washington. The days when there was a standoff between the USA and the USSR, so that neither got to "take out" as many countries as they wanted, look pretty attractive in hindsight.
  • I would expect that a journalist of sufficient importance to be offered a pass such as 'Laurie' received, would know better than to use 'who' when she should have used 'whom'. More than a typo, I think...
  • by Limburgher ( 523006 ) on Friday February 28, 2003 @05:12PM (#5409294) Homepage Journal
    Since it involved decoding MIME info.

    Redistributing is an even bigger no-no. . .:)P

  • Was the part where all these hugely wealthy guys are livid at America because they think the Iraq thing will sink their personal fortunes.

    Yeah... OK. They could support the quick liberation of the oppressed peoples in Iraq and lose a paltry couple of million... but they'd rather let the Iraqis suffer and keep the cash. Well, I can see looking out for your own self interest, but wow... makes the whole thing seem rather mercenary.

    It's not evil to be rich, and you can't force compassion and altruism (unless you are the government)... but it makes you think....
    • I found that interesting too, along with the author's choice of wording.

      She sounded like she had just graduated from the Moscow School of Economics in 1920 (if there was one under the old system), "ruling class" etc.
  • by jdreed1024 ( 443938 ) on Friday February 28, 2003 @05:16PM (#5409321)
    Instead of worrying whether it's right or wrong that the e-mail was forwarded around the world, the real question is, Can anything be done to prevent it?

    Let's compare it to a real letter, or better yet, a company memo (in dead-tree form), since real letters typically only have one recipient. Let's say a memo gets sent to all 5 members of the HR department of a company. That memo warns that there will be no holiday bonuses this year. It goes on to say that the employees will be informed of this later, but HR is getting a heads-up in advance. Now, one of the HR employees, pissed off about this, decides to scan it, and post it on the company web site. Is he wrong to do this? Most people would say he is, I'll bet.

    Now, the question is, why is it so different with e-mail? If I send a printed letter to a friend, I have the expectation that it will not be plastered on bulletin boards around town. If I send an e-mail, people would argue that I can't expect it to remain private. Why? I think the answer is because it's so easy to distribute an e-mail. Clicking the forward button is trivial.

    So what's the solution? Disclaimers and confidentiality statements like some companies have on their e-mail? Doubtful. Even if they would hold up in court, who's willing to fight it? How about some sort of flag that specifices whether a message can be forwarded? That smacks of DRM, and no one's going to like that, nor will every client implement it. PGP? Well, that's nice, but once the recipient decrypts it, it's plain text, which can be forwarded. As much as it sucks, we may just have to rely on personal judgement.

    So was the person who forwarded her e-mail a jerk? Probably. Should he have asked permission of the author? Definitely. Is there anything that can be done about it? Nope.

  • by abcxyz ( 142455 ) on Friday February 28, 2003 @05:19PM (#5409349) Homepage
    This is an excellent illustration of being extremely careful with the information you posess. And, as the subject indicates, who your friends are. If she considered the information to be somewhat sensitive in nature, then she could have easily: (1) kept it to herself for a future article or (2) maybe make it clear in the email to not redistribute. She obviously chose to do neither, which sort of opened the doors. Unfortunate that someone on her "distribution list" felt that everyone needed to know what went on at the World Economic Forum based on Laurie's experiences. From reading the email it really doesn't look like she has divulged any really serious world secrets. Another prime example of how to learn from one's mistakes.

    -- Rick
  • Insundry? (Score:4, Funny)

    by FunnyPolynomial ( 571044 ) on Friday February 28, 2003 @05:20PM (#5409352)
    From the original email: "...various insundry countries...".
    S/he's a reporter but thinks "insundry" is a word? The phrase is "...and sundry".
    But wait, it gets funnier, I googled (tm) for "insundry" and got more than 100 hits. I guess a lot of people hear "and sundry" as "insundry". Is there a word for that? It's like a meme, but it's something you've heard. A heme! Oh, wait. Taken. A misspelleme?
  • I opened both the article and the email itself -- but read the article first, and did *not* read the email. If she didn't intend for me to read it, and made it clear she still doesn't intend for me to read it, then I'm not going to read it.

    I strongly suspect that her grammar was one of the reasons she did not want it read. She possibly *can't* spell or construct proper sentences when she rights, and depends on an editor to fix her writing. If so, then the change in public perception will damage her credibility as a journalist. It shouldn't, but it will. If she *can* spell, then the poorer level of writing may still make people assume she can't, with the same result.

    But it really was her own fault. I have this problem myself, not only with email, but on Slashdot.

    There are lots of times when I see an article, and write a post, and then think "I don't want to post this". Or "I don't want to post this in my name."

    When I have those thoughts, I think about why. Usually, rather than clicking "Post anonymously", I simply click "x" in the upper right hand corner.

    You see, often what I think I don't want to be associated with, shouldn't be said, even if it is is true.

    It is for this same reason that within the Catholic Church, one of the things that can really hurt a person's candidacy for sainthood is their writings. People simply need to not be frivolous with things they write, because what they write can spread. And if it's wrong, or evil, or even right and good -- but in the wrong context to do good -- then it was a bad idea to write it down.

    [But just so you know, I too later discover grammar errors in my writing, and I too use my writing skills professionally. My most common mistake is to use "to" where "two" or "too" belongs. My second most common mistake is broken sentence structure, that appears when I go back and edit my writing, and use the "Submit" butten instead of the the "Oewcuwq" button.]
    • I strongly suspect that her grammar was one of the reasons she did not want it read. She possibly *can't* spell or construct proper sentences when she rights, and depends on an editor to fix her writing. If so, then the change in public perception will damage her credibility as a journalist. It shouldn't, but it will. If she *can* spell, then the poorer level of writing may still make people assume she can't, with the same result.

      But it really was her own fault. I have this problem myself, not only with email, but on Slashdot.

      No kidding. :)

      • I'm glad you enjoyed my piece. There's something called a Freudian slip, and I can either let it take the credit and say "well, I noticed after I punched submit, but it actually was accidental", or I can try to claim "yeah, I thought it up myself, glad you liked it."

        Nonetheless, it is truly precious when my post is funny enough to get the notice of *four* posters.

        Should it be classed as flamebait?

        Well, maybe it should. But at least it's high quality flamebait. Glad you enjoyed it -- we each do our best in our own way.

    • Comment removed based on user account deletion
    • She possibly *can't* spell or construct proper sentences when she rights

      I love this place! Classic!

    • She possibly *can't* spell or construct proper sentences when she rights, and depends on an editor to fix her writing.

      ...

      But just so you know, I too later discover grammar errors in my writing, and I too use my writing skills professionally. My most common mistake is to use "to" where "two" or "too" belongs.

      You might want to check for other common mistakes in your rightings.

      Sorry. I had to.

  • This article brings up a number of interesting concerns, including changing views of privacy in the digital environment, the public sphere and how this sphere is affected by new technologies. One subject that I find particularly fascinating is the new interactions between groups that have never been directly concerned with on another. Taken from the text:
    ---
    [Garrett] "Do you imagine for a moment that the participants in the WEF--whether they be the CEOs of Amoco an IBM of the leaders of Amnesty International and OXFAM--waste their time with Internet chat rooms and discussions such as this? Do you actually believe, as you type your random thoughts in such Internet settings, that you are participating in Civilization? In Democracy? In changing your world?:
    Whereas rcade says:
    "The world doesn't need to wait around for professional journalists to carefully predigest the news for us any more. We're capable of collecting and analyzing information from a thousand different sources and directions, even an injudicious e-mail by a chatty Pulitzer Prize winner to at least one loose-lipped friend."
    To these two feuding flamers and their dueling versions of democratic discussion, it seems to me, the only sensible response is "Do we have to choose?"
    [...]
    Remember how everyone keeps saying that distance is irrelevant on the Internet? Well, this is what happens when distance disappears. You wind up right next to the damndest people.
    ---
    So, Slashdot- are you participating? Are you participating in a political or democratic process? And if so, what is it that you are participating in?
    The metafilter thread can be found here. [metafilter.com]
  • The first thing I looked at and read was the e-mail. Was it made up? was it real? who cares. The point is that we are curious by nature. We look at things we know we shouldn't. Sometimes it's just curiosity, sometimes it's an invasion of privacy.
  • This article (and the term 'privacy spill') seems to rightly point out that the propagation of information well beyond it's intended use lies somewhere between an incovenience and a hazard. There's some justified screaming when e-mails slip beyond their intended recipients, especially when they're subjected to scrutiny by the no-life pedantic dinks that comprise some of the Internet population.

    But there's also justified screaming when we read stories about Microsoft researching how to extend DRM all the way through the Windows asset model, from Word docs to e-mail.

    I hope that at the very least this blurs the black-and-white approach many people have allowed themselves to take on this. DRM can be more than useful than making somebody pay for the new power ballad from the latest band you're exploiting. It can suck when it keeps me from transferring tunes more than three times to my mini-disc. It can be okay when it keeps people from stealing music from some musical artists that are just squeking by to begin with. But it can be very useful in making sure that (for example) some correspondence don't accidentally leave a designated group of recipients. If we're talking, for instance, about distributing documents to doctors, or investors, that might contain sensitive information, then there are some benefits.

    So I think this is at least a step towards realizing that we might be able to have it both ways, that there are real benefits for real people to an encryption system suited to offering content to an audience that is larger than might be easy with pgp, but smaller than cc:world
  • I almost wondered if it wasn't a hoax. A lot of people with various agendas from global-warming to christian fundementalism like to make up faked 'forward-this' emails.

    If it's not though. Wow. We're all fucked. :P
  • by Eryq ( 313869 ) on Friday February 28, 2003 @05:36PM (#5409485) Homepage
    Even more damningly, a fundamental precondition of technological solutions is the ability to force the other guy or gal to play by your technological rules. Setting the do-not-forward bit on your email is useless unless email clients respect that bit. Therefore: Palladium. Therefore: the broadcast flag. Therefore: certificate authorities. Therefore: the IPv6 Forum. Therefore: the DVD Content Control Association. All of these institutions are devoted to the widespread distribution of compliance. They encourage and/or coerce the adoption of their preferred technologies in many different ways, but the underlying idea is always the same: create a forum within which certain rules of behavior are enforced at the architectural level.

    Except that in the case of email, you can't. Repeat after me, kids:

    • Anything that can be read, can be copied.
    • Anything that can be read, can be copied.
    • Anything that can be read, can be copied.

    All you can do is make it difficult or illegal. But give me the most-secure email system, and I can probably do any of these:

    • I can print the damn thing out and xerox it.
    • I can do a screen capture and run the image file through OCR, and email that.
    • I can dictate it as I read and record a .wav file (or pump it through a speech-to-text engine).

    But by all means, if someone wants to develop a huge expensive system that "guarantees" uncopyable email, be my guest. It'll be good for laughs.

  • by peacefinder ( 469349 ) <(moc.liamg) (ta) (ttiwed.nala)> on Friday February 28, 2003 @05:38PM (#5409504) Journal
    I've just skimmed the article (which seems quite good) and read the letter. I can think of a number of reasons the author wouldn't want an e-mail to slip out, but now that it has, I have to say:

    That was a damn fine read.

    Sure, it could use some editing, but it's not that bad. It's easy to find worse in the print press, let alone on the internet. Besides, that's just form and style... content is what really matters.

    And in content, it is actually very interesting and eye-opening. I would be delighted if the author were to write a more lengthy and involved piece on WEF in Davos that actually *is* intended for publication. After this little debacle, it's sure to get a lot of exposure, and I bet she's got a lot more she could say on the subject.

    (And sure, the fuss may have all been a marketing gimmick for a forthcoming article. I don't really care, because if so it was really well done! :)
    • by urbazewski ( 554143 ) on Friday February 28, 2003 @06:06PM (#5409754) Homepage Journal
      That was a damn fine read.

      Agreed --- I found the original email fascinating. It really highlights the disconnect between how issues are marketed by PR professionals in the national media and how they are discussed behind closed doors. Frank coverage like this should be (and isn't) available in any public forum, only in private correspondence.

      And won't be available in the future, because there's no way that reporter is being invited back to WEF in the future.

    • A damn fine article. And the letter was quite eye opening.

      I haven't heard much that came out of WEF, and this letter gave me some insight into the stuff they don't tell us.

      I wonder if it will have an effect on the world as a whole. The "Global Economy is FUBAR" - so the global economy shrinks because of it.

    • The most interesting part:

      I learned from American security and military speakers that, "We need
      to attack Iraq not to punish it for what it might have, but
      preemptively, as part of a global war. Iraq is just one piece of a
      campaign that will last years, taking out states, cleansing the planet."

      The amazing thing is that the White House has been vehemently denying these charges. "Iraq is not the lynchpin of a broader assault on the middle east." says Ari Fleischer...

      Are they afraid that if we understand their own true motives and the motives of Arab leaders we might start seeing this war as something bad??

      recapture the glory days of 12-13th C Islam. That means
      finding tolerance and building great education institutions and places
      of learning. The King was passionate on the subject. It also means
      freedom of movement and speech within and among the Islamic nations.

      Yep, pure evil. I guess the US placed puppets in Afghanistan and Iraq are our last line of defense against free-speech and higher learning.

      ~Hammy
  • hmm (Score:2, Interesting)

    by ez76 ( 322080 )
    Does anyone else suspect this "e-mail" was put together by a clever bored Sinophile?
  • I'm glad this was leaked. Am I the only one who finds it disturbing that the worlds "ruling classes" can get together, have a chinwag and for it not to be mentioned in the mainstream press?

    The Bilderberg (sp?) Group is a similar example. In a nutshell, the self appointed elite get together in some secret location (different every year) and discuss whatever it is these people are interested in. That's a fact. I'm not suggesting they eat babies or worship Satan or anything (although defendents of the group will try to smear opponents with the lunatic conspiracy brush), I simply question why the most powerful men on the planet can get together in secret. What are they discussing? Why are we, in a democratic country, left out of the loop?
    • not mentioned?! (Score:3, Informative)

      by Lovejoy ( 200794 )
      The World Economic Forum wasn't mentioned in the mainstream press?

      Really? [cnn.com]
    • I thought it was pretty well advertised -- you have to read a decent paper to find out, but that's probably because most people don't really care, anyhow.

      On their website [weforum.org], they've got video/audio, and transcripts of the more important speakers. The C. Powell one is pretty decent.

  • by sulli ( 195030 )
    From the journalist's side of the flamewar:

    Do you imagine for a moment that the participants in the WEF--whether they be the CEOs of Amoco an IBM of the leaders of Amnesty International and OXFAM--waste their time with Internet chat rooms and discussions such as this? Do you actually believe, as you type your random thoughts in such Internet settings, that you are participating in Civilization? In Democracy? In changing your world? I beg of all of you--the Internet addicts of the world--to turn off your TVs and computers now and then and engage the world. Go have actual eye-to-eye conversations with your family, friends and neighbors. Read a great book. Argue politics over dinner with friends. Go to City Council meeting. Raise money for your local public library. Teach your 12-year-old algebra.

    Laurie - can I call you Laurie? - fuck you. Are you so proud that you could hobnob with "cute" Vicente Fox and "huggable" David Stern that you don't see the value of other people's opinions? People who might in fact be active doing things in the real world, in addition to taking advantage of online sites like slashdot, MeFi, etc. for debate, education, info relevant to work, and (though it must not be as "fascinating and fun" as "a day spent with Bill Gates", or as "hilarious" as "the CEO of Heinekin" (sic)) fun.

    Do not begin to impugn our work in the real world, just because we don't have the direct access to oil-company executives and NGO bosses that you seem to enjoy so much. We do quite well without it, thanks.

  • I learned about not saying too much in an email in 1989.

    Back then part of my job was overseeing a subcontractor writing some software for us.
    One day I learned that they had modified some code without sending us (me mostly) the
    analysis they'd promised on how the changes would solve the problems we'd identified.

    I sent a flaming email back to my contact at the subcontractor about how many times
    they'd violated their contract and that I felt they'd lied to us and I didn't feel like
    dealing with them anymore yada yada yada and cc'd a couple of coworkers.

    The next morning I hear that my boss's boss's boss's boss had gone to my boss with
    a printout of my email, asking my boss whether I'd written a letter of resignation.

    I don't think this big boss actually had email, but it shows how far the email had gone.

    Actually I was already looking for a new job. I left a month later. :)

  • by merlyn ( 9918 ) on Friday February 28, 2003 @05:53PM (#5409610) Homepage Journal
    My domain name stonehenge.com is the stem of a slightly longer domain name of a moderately-sized venture capital company.

    At its peak, about once every few days (slower since the dot-bust), I'd get a message directed to an address that bounces into my postmaster recycle bin containing all sorts of wonderfully cool private information: business plans, financial spreadsheets, customer contact lists, credit reports. Obviously, this was intended for the identical address at the VC firm, but the sender (wrongly) presumed that they could shorten that to just stonehenge.com.

    What's odd is that nearly every time I responded with my curt message of "hey, you shouldn't be sending private info with big financial impact without either verifying the recipient or encrypting the data", they would come back at me, like it was my fault! Weirder, they'd ask me what the proper email address was, like I knew (or cared).

    I spent about 20 minutes one day talking with the IT director at the VC company. I tried to make him understand that ultimately, it was his company that might be held liable for not making their email address clear to the clients they were dealing with. But he seemed to think that all I needed to do was agree to forward the misdirected email. We never did agree on that.

    I still get misdirected emails for a video production house in Canada as well.

    Why don't people understand that every character in an email address matters?

  • email != mail (Score:3, Insightful)

    by ferreth ( 182847 ) on Friday February 28, 2003 @05:55PM (#5409624) Homepage Journal
    Lots of people use email as a replacement for mail. Lots of people forget that email is not much like mail at all.

    Mail (in it's traditional form) is slow, hard to copy, and difficult to compose. Email is fast, easy to copy and easy to compose. Neither are very secure. Combining composability with easy copying gives you forwarding.

    With forwarding being so easy, people do it as second nature to share interesting/relevant information. It would not surprise me for a minute to see something I didn't want passed around forwarded because the recipiant didn't realise it was confidential, mostly due to not taking the time to rub two brain cells together. Nevermind the technolgical security issues, which make me place email as being way less secure than calling someone on my phone.

    If I'm going to send anything at all that that I don't want forwarded, I'll make it painfully obvious with 'DO NOT FORWARD, PRIVATE, FOR YOUR EYES ONLY' etc. Of course, even with that, I still would not forward anything other than the lowest of privacy concern on my part, since email is so insecure.

    If I want to keep it secret, the most secure form is to tell no one. If I'm going to tell someone, at the highest security level, it would be in person where I have the least chance of being overheard. Email is LAST method on the list, used only for trivial secrets.

  • Big deal (Score:5, Insightful)

    by Animats ( 122034 ) on Friday February 28, 2003 @06:19PM (#5409845) Homepage
    There's nothing surprising in that analysis of the world situation. If you watch Fox News, some things in that letter may surprise you, but if you read The Economist, you've heard it all before.

    Since the writer went to the conference as a journalist, she was expected to publish something. With a bit of cleanup, she could have published that as a column. Nobody in Europe would be upset.

    The US media is very gentle on the Administration. You don't see publicly in the US media that, to most of the world's elites, Bush and his cronies are viewed as inept and dangerous. "Jesus freaks with nuclear weapons" is a bit harsh, but it's mainstream British opinion.

    On the economic front, everybody who can read the numbers knows it's going to be at least a few years before things get better. Whole countries are going bankrupt. IMF policy doesn't work. The bubble in the US still hasn't fully deflated. Japan has been in the tank for a decade, and nobody knows how to fix it.

    Again, none of this should surprise anyone other than heavy TV viewers.

    • Re:Big deal (Score:3, Insightful)

      by TeddyR ( 4176 )
      most of the US public does not realize just how much sugar coating goes on in the "news" that they see....

      Examples:
      CNN has 3 versions:

      * CNN for the US market
      US mainly; sugar coated

      * CNN "International" for the US market
      International news, but sugarcoated.

      * CNN International
      For the rest of the world.

      Time magazine has a US and an international edition for the same reasons...

      In some cases the SAME PROGRAM/ARTICLE can have almost a completely different skew on the SAME events; written/presented by the SAME reporter(s)...

    • maybe i should move to europe (it would be canada but i hear they're becoming mroe and more like us everyday hell they pay taxes to the riaa for cdrs for christ's sake)

      they are jesus freaks with nukes, and bush is pushing a holy war

      and ashcroft is a jack-booted goose stepping nazi and i'm glad to see the rest of world is leery of him too he alone has made me reconsider my citizenship more than once

      i've been reading news.google.com caches the last few days basically saying that 2/3rd's of the english don't support their prime minister at all, i wonder what similar polls in teh US would (have?) reveal(ed) and even went so far as to say 1/3rd would not support a war even if a second resolutoin from teh UN said so.. they had a "revolt" in the house of lords over some war-related issue, it seems that bush isn't the only one with a dissenting public

      if you disagree with me REPLY have the balls not to moderate

  • it is a trust problem.
    Somebody she trusted, violated that trust.

    If I tell you a secret, and you just start telling people it, it is not the peoples fault, it is the person who violated that trust.

    Of course, peple with 2 or more brain cells will usually indicated it is not for the public. Like "please don't spread this information".

    Once it is out, it is out. Personally, I think she should of encrypted it.
  • by EchoMirage ( 29419 ) on Friday February 28, 2003 @06:29PM (#5409922)
    The issue of e-mail privacy is a modestly serious one. I was stung by this in a bad way two months ago. I sent an angry personal e-mail to the president of a fundamentalist Christian 'family rights group,' who in turn took the verbatim contents of that e-mail and published them in a press release from his organization (because I'm the editor of a small but well-known newspaper).

    Suddenly my personal e-mail to him was circulating in the inboxes of thousands of the group's members, and I started getting calls from the media, family rights groups, etc. Several other 'family rights' groups published the story on their websites; it went national rather quickly. I later apologized for the e-mail, but the whole thing left a bad taste in my mouth. The issue is likely to haunt me for a while, even though the hubbub from it has died down now.

    Now, it's quite true that I should have known full well that if I send something out in e-mail, it could get re-distributed; it's the nature of the beast. So I'm not really too upset at anybody but myself. Even so, the flippancy of people in dealing with personal e-mail is quite striking. You also see this when people CC or BCC to people other than the primary recipient.

    I feel sorry for the journalist (although her e-mail was fascinating to read!). There ought to be a higher level of trust allowed in e-mail, but since there isn't, we ought to watch what we write.
  • by badasscat ( 563442 ) <basscadet75@@@yahoo...com> on Friday February 28, 2003 @06:43PM (#5410021)
    Well, it seems the Slashdot crowd has plenty of book smarts, but no street smarts. Where I come from, we call leaked letters like this "propaganda". Nobody writes to their "friends" in this style. This was written for dissemination worldwide, and a "leak" cover story invented to make it seem more credible - to make it seem less like this "journalist" just made a bunch of stuff up.

    Lots of journalists attend the WEF, yet this is the only "letter" we've seen like this. Why is that? Because it's not real, that's why.

    Privacy concerns are moot when you're talking about hoaxes, propaganda, and articles intended for public consumption from the start. You're all missing the point here.
  • by fbg111 ( 529550 ) on Friday February 28, 2003 @07:02PM (#5410167)
    Instead of ranting at the bloggers and posters, Mrs. Garrett should simply have said something along the lines:

    "That email was private and intended for a only a few friends. I am sorry it has been exposed to the world, it was never meant as perfectly accurate, peer-reviewed report of the Davos forum, but rather my quick impressions. Please take it as such, and do not base any business or investment decisions on it. Ciao."

    The fact is, she was naive and unthinking to fail to realize the possibility that one of her friends may forward it, and that the email would get out. Yes, she should have a right to privacy, but the possibilty certainly exists, and instead of relying upon a nebulous "right", she should have taken steps to minimize or eradicate that possibility instead. Both she and her friend made a mistake, and the email got out into the news-hungry metanet where it snowballed. But ranting at random people for that only made matters worse. Something for us all to keep in mind.
  • by Master of Transhuman ( 597628 ) on Friday February 28, 2003 @07:07PM (#5410205) Homepage
    Is her complaint really about privacy or is it about the heat she may be taking for having an off-the-cuff report of the WEF spread around that perhaps is not congruent with the way the rest of the media wants such things reported - i.e., edited by editors with political axes of their own to grind?

    Did she write an "official" report on the WEF - and if so, how does it square with her "unofficial" one?

    Otherwise, the analysis makes no sense. Intellectual property is what's in your head. Once it's outside your head and outside your direct control (i.e., encrypted on your hard drive), it is no longer property and no longer yours. You can use encryption - which works only if the decryptor agrees to maintain the encryption. Or you can use a non-disclosure contract - which works only as long as the second party does not breach the contract and also imposes the same contract on anyone to whom they are allowed to forward. These things are merely delaying tactics.

    Once one of these events occurs, do you then go back and complain about the whole history of technology that you didn't use a quill pen and the Pony Express?

    And if you react irrationally and decide to forego the Net, is that supposed to alter the technological and economic impact of the Net such that we should be worried about it?

    None of that makes any sense...

    I think Garrett's complaint stems not so much from the privacy issue but from her concern over her public, social, and professional status as a result of off-the-cuff remarks. And this is not an issue anyone should be concerned with.

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