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The Courts Businesses The Almighty Buck Entertainment

Ticketmaster Customers, Get Ready For Your (Tiny) Class-Action Payout 140

An anonymous reader writes "If you used Ticketmaster's website to buy tickets between October 21, 1999 and October 19, 2011, you're in for a windfall. Well, a $1.50 per ticket order windfall. Because of a proposed class action settlement, Ticketmaster is being forced to credit $1.50 per ticket order (up to 17 orders) to customers because they profited from 'processing fees' without declaring as much. And despite the reparations, Ticketmaster can continue to profit off transactions — they just have to say they're doing so on their website."
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Ticketmaster Customers, Get Ready For Your (Tiny) Class-Action Payout

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  • by fuzzyfuzzyfungus ( 1223518 ) on Monday December 05, 2011 @07:50AM (#38264236) Journal
    It probably doesn't serve your sense of victimhood as well; but if you take a look at the complaint [ticketfeelitigation.com] you'll notice that something rather different is the case:

    Specifically, TicketMaster (falsely) declared that a given charge covered the cost of a specific processing option, when in fact it was simply added to improve the margin on the transaction. Making false claims about goods or services involved in a transaction is, y'know, "fraud"(which, incidentally, is in large part why our financial system is in ruins)... Had they simply not engaged in fraud, and not misrepresented the nature of the fee, they would have been free and clear...
  • by Hadlock ( 143607 ) on Monday December 05, 2011 @08:15AM (#38264316) Homepage Journal

    Well the problem with this "$1.50 refund" is that it's actually $1.50 off your next purchase with ticketmaster".

    Read them email to the end. I got this email a few days ago, and as far as I can tell this is legalized highway robbery. For the low, low price of $16.5 million to the lawyers who took up the cause, Ticketmaster gets free publicity and additional repeat customers, while not having to pay their customers anything. There is so absolutely little for the average customer to have gained from this, there might have not even been a lawsuit to begin with.

    These sorts of cases where the lawyers representing the public are well compensated need to require that a cash payment be put in to a fund to be claimed against. Reading that email from Ticketmaster was a waste of my time.

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