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Lucas123 writes "Researchers at Harvard Medical School pored over survey data from more than 4,000 'wired' hospitals and determined that computerization of those facilities not only didn't save them a dime, but the technology didn't improve administrative efficiency either. The study also showed most of the IT systems were aimed at improving efficiency for hospital management — not doctors, nurses, and medical technicians. 'For 45 years or so, people have been claiming computers are going to save vast amounts of money and that the payoff was just around the corner. So the first thing we need to do is stop claiming things there's no evidence for. It's based on vaporware and [hasn't been] shown to exist or shown to be true,' said Dr. David Himmelstein, the study's lead author."

theodp writes "Fortune's Dear Annie takes on the case of poor Dazed and Confused, an independent webmaster who's expected to be on call for his client at all hours of the day and night, but doesn't get paid for being on call, only for the 40 hours a week that he's in the office. Surprisingly, Annie throws cold water on the contractor's dreams of paid OT, citing these pearls of wisdom from an attorney who's apparently never had the 'privilege' of being a techie on call: 'Many companies see the on-call issue as analogous to a fire fighter's job. Most of the time, a fire fighter is off-duty but on call, hanging around the firehouse, cooking, sleeping, or whatever. What that person really gets paid for is the relatively small, but crucial, amount of time he spends walking into a burning building with an ax. A webmaster, likewise, has slow times and busy times.'" What on call policies are you used to working with and how should it work in an ideal world?

theodp writes "Newsweek's Dan Lyons doesn't know who will be the winner in Google and Microsoft's search battle, but that's not stopping him from picking a loser — consumers. As we head towards a world where some devices may be free or really cheap, consumers should prepare to be bombarded by ads or pay a premium to escape them. 'The sad truth is that Google and Microsoft care less about making cool products than they do about hurting each other,' concludes Lyons. 'Their fighting has little to do with helping customers and a lot to do with helping themselves to a bigger slice of the money we all spend to buy computers and surf the Internet. Microsoft wants to ruin Google's search business. Google wants to ruin Microsoft's OS business. At the end of the day, they both seem like overgrown nerdy schoolboys fighting over each other's toys.'"

adeelarshad82 writes "eBay's PayPal division reported that PayPal processed 20 percent more transactions on Black Friday compared to last year. PayPal didn't release the total payment volume, but claimed that its Payflow Gateway system processes nearly a quarter of e-commerce, while its direct sales numbers reflect 12 percent of all e-commerce. In general, reports from a number of e-tailers and retailers indicated that consumers spent more on Black Friday than in 2008, when the United States was in the midst of a recession. However, it's still unclear whether shoppers bought more on Black Friday, when they could expect a discount on what usually is one of the busiest days in the holiday season, or whether the pattern will continue. In 2008, shoppers stopped buying in early December, a shock that the US economy felt well into 2009." How did your Black Friday turn out? Did you wait in endless lines and contribute to the trampling deaths of fellow shoppers, sit at home and help take down your favorite online retailer's servers, or eschew the process altogether?

Hugh Pickens writes "Edmund Conway has an interesting article in the Telegraph where he analyzes where the money goes when you buy a complex electronic device marked 'Made in China,' and why a developed economy doesn't need a trade surplus in order to survive. For his example, Conway chooses a 30GB video iPod 'manufactured' in China in 2006. Each iPod, sold in the US for $299, provides China with an export value of about $150, but as it turns out, Chinese producers really only 'earned' around $4 on each unit. 'China, you see, is really just the place where most of the other components that go inside the iPod are shipped and assembled.' Conway says that when you work out the overall US balance of payments, it shows that most of the cash for high tech inventions has flowed back to the United States as a direct result of the intellectual property companies own in their products. 'While the iPod is manufactured offshore and has a global roster of suppliers, the greatest benefits from this innovation go to Apple, an American company, with predominantly American employees and stockholders who reap the benefits,' writes Conway. 'As long as the US market remains dynamic, with innovative firms and risk-taking entrepreneurs, global innovation should continue to create value for American investors and well-paid jobs for knowledge workers. But if those companies get complacent or lose focus, there are plenty of foreign competitors ready to take their places.'"

bennyboy64 writes "The Australian court case between the film industry and ISP iiNet drew to a close yesterday after the film studios issued an ultimatum: Take copyright responsibilities seriously or leave the industry. 'Businesses such as ISPs want to enjoy the benefit of being able to make money out of the provision of Internet service facilities and they enjoy that benefit. But it carries with it a responsibility,' said Tony Bannon SC, the film industry's lawyer. 'They provide a facility that is able to be used for copyright infringement purposes. If they don't like having to deal with copyright notices then they should get out of the business.' iTnews has done a short one minute interview with iiNet's CEO Michael Malone as he left the court on the final day. Also on the final day, the judge dismissed the Internet Industry Association's involvement in the case."

Hugh Pickens writes "Nicholas Carr has an interesting analysis of Rupert Murdoch's threat to de-list News Corp's stories from Google and Microsoft's eager offer to make Bing Murdoch's exclusive search engine for its content. Carr writes that newspapers are caught in a classic Prisoner's Dilemma with Google because Google's search engine 'prevents them from making decent money online — by massively fragmenting traffic, by undermining brand power, and by turning news stories into fungible commodities.' If any single newspaper opts out of Google, their competitors will pick up the traffic they lose. There is only one way that newspapers can break out of the prison — if a critical mass of newspapers opt out of Google's search engine simultaneously, they would suddenly gain substantial market power. Murdoch may have been signaling to other newspapers that 'we'll opt out if you'll opt out,' positioning himself as the would-be ringleader of a massive jailbreak, without actually risking a jailbreak himself. There are signs that Murdoch's signal is working, with reports that the publishers of the Denver Post and the Dallas Morning News are now also considering blocking Google. In the meantime, Steve Ballmer is more than happy to play along with Murdoch because although a deal with News Corps would reduce the basic profitability of Microsoft's search business, it would inflict far more damage on Google than on Microsoft."

Mark.JUK writes with this excerpt from ISP Review: "Solicitors at ACS:Law have been granted approval by the Royal Courts of Justice in London to demand the private personal details of some 30,000 customers suspected of involvement with illegal file sharing from UK broadband ISPs. The customers concerned are 'suspected' of illegally file sharing (P2P) approximately 291 movie titles, they now face threatening demands for money (settlement) or risk the prospect of court action. It's noted that 25,000 of the IP addresses that have been collected belong to BT users."

mario.m7 writes "Poste Italiane, the Italian postal service, suffered yesterday from an abnormal computation in ATM and credit card operations, since the decimal comma was not taken into account. The whole sum was therefore multiplied by 100, resulting in a 115,00 Euro transaction being debited as 11.500 Euro! Thousands of accounts are deep in the red and locked (link pumped through translator), so that no more operations are possible. Poste Italiane is gradually recovering the problem, fixing the error and re-crediting the sum debited in excess. Consumer associations have offered support to clients in case this lasts longer and causes damage."

Hugh Pickens writes "The NY Times reports that Amazon and Wal-Mart are waging a price war for the future of online retailing that is spreading through product areas like books, movies, toys, and electronics. The tussle began last month over which company had the lowest prices on the most anticipated new books and DVDs this fall, but has now spread to select video game consoles, mobile phones, even to the humble Easy-Bake Oven. 'It's not about the prices of books and movies anymore. There is a bigger battle being fought,' said Fiona Dias, executive vice president at GSI Commerce, which manages the Web sites of large retailers. 'The price-sniping by Wal-Mart is part of a greater strategic plan. They are just not going to cede their business to Amazon.' Wal-Mart, with $405 billion in sales last year, dominates by offering affordable prices to Middle America in its 4,000 stores, while Amazon, with $20 billion in sales, caters mostly to affluent urbanites who would rather not push around a cart. But Amazon is expanding its slice of the retail pie at an alarming rate — its sales shot up 28 percent in the third quarter of this year; and sales in Amazon's electronics and general merchandise business are up 44 percent. 'We have to put our foot down and refuse to let them grow more powerful,' says Dias. 'I applaud Wal-Mart. It's about time multichannel retailers stood up and refused to let their business go away.'"

tsu doh nimh writes "Alan Ralsky, the 64-year-old dubbed the 'Godfather of Spam,' was sentenced to 51 months in prison on Monday, the Washington Post's Security Fix blog reports. According to anti-spam group Spamhaus.org, Ralsky has been spamming since at least 1997, using dozens of aliases and tens of thousands of 'zombies' or hacked PCs to relay junk e-mail. Also sentenced — to 40 months in jail — was Ralsky's 48-year-old son-in-law, Scott K. Bradley, and two other men named last year in a 41-count indictment for wire fraud, mail fraud, money laundering and violations of the CAN-SPAM Act." And eldavojohn writes "19-year-old Dmitriy Guzner, Anonymous member and Scientology DDoS attacker, received one year and one day in jail for his admitted crime. His sentence could have been a maximum ten years. According to the Church of Scientology, Anonymous has harassed and attacked them with '8,139 threatening phone calls, 3.6 million e-mails, 141 million hits on its website, ten acts of vandalism against its property, 22 bomb threats, and eight death threats against Church leaders.'"

paltemalte writes "Microsoft and various retailers have teamed up to bring you cashback on purchases made via Bing's price comparison feature. There is a little snag, though — it seems that when you have a Bing cookie living in your browser, some retailers will quote you a higher price than if you come with no Bing cookie in your system."

Hugh Pickens writes "The Financial Times reports that Microsoft is in discussions to pay Rupert Murdoch's News Corp, owner of newspapers ranging from the Wall Street Journal of the US to The Sun of the UK, to 'de-index' its news websites from Google, setting the scene for a search engine battle that could offer a ray of light to the newspaper industry. Microsoft is desperate to catch Google in search, and, after five years and hundreds of millions of dollars of losses, Bing, launched in June, marks its most ambitious attempt yet. Microsoft's interest is being interpreted as a direct assault on Google because it puts pressure on the search engine to start paying for content. 'This is all about Microsoft hurting Google's margins,' said the web publisher who is familiar with the plan. 'It's easy to believe that [Microsoft] may spew senseless riches into publishers' pockets, radically distorting the news market, just to spite Google,' writes Rob Beschizza at BoingBoing. 'Murdoch could be wringing cash out of a market he knows is doomed to implosion or assimilation. And he doesn't even have to be an evil genius, either; he just has to be smarter than Steve Ballmer.'"

mark0 writes "Getting a fair-price refund from Amazon or Asus after declining the Windows XP EULA appears to be a thing of the past. In contrast to reports from the US and the UK from earlier in the year, Amazon simply refuses and provides information to contact Microsoft. Asus is offering US$6. Despite being confronted with publicly available information about the real OEM price of Windows XP Home Edition being $US25-US$30, Asus replies, 'The refund price for the decline of the EULA is correct in it being US$6. This price unfortunately is not negotiable. I do apologize for any inconvenience this may have caused. Please be assured that it is not ASUS intentions to steer you away in any which way.'"

societyofrobots writes "Pittsburgh Mayor Luke Ravenstahl has proposed taxing college and professional students for the privilege of receiving an education in the city. The proposed tax will charge students in the city at a rate of 1% of their yearly tuition — which, at Carnegie Mellon, would mean roughly a $400 tax (PDF) on most students. As the tax proposal hit local media outlets this week, the mayor repeatedly emphasized the burden that college students have placed on city services, and the need for students to pay their 'fair share.'"

An anonymous reader writes "Many game developers don't think of the iPhone as being a system which has extensive game piracy. But recent comments by developers and analysts have shown otherwise, and Gamasutra speaks to multiple parties to evaluate the size of the problem and whether there's anything that can be done about it. Quoting: 'Greg Yardley confirms that getting ripped off by pirates is the rule rather than the exception. Yardley is co-founder and CEO of Manhattan-based Pinch Media, a company that provides analytic software for iPhone games. ... "What we've determined is that over 60% of iPhone applications have definitively been pirated based on our checks," he reveals, "and the number is probably higher than that." While it's impossible to estimate how much money developers are losing, it involves more than the price of the game, he says. "What developers lose is not necessarily the sale," he explains, "because I don't believe pirates would have bought the game if they hadn't stolen it. But when there is a back-end infrastructure associated with a game, that is an ongoing incremental cost that becomes a straight loss for the developer."'"

eldavojohn writes "If you think the iPhone app store is the only mobile game store suffering an exodus, some game publishers claim Android's app store isn't much better, for a different reason — it doesn't generate much revenue. In fact, French game developer Gameloft (which owes 13% of its profits to iPhone game sales), said, 'We have significantly cut our investment in Android platform, just like... many others. It is not as neatly done as on the iPhone. Google has not been very good to entice customers to actually buy products. On Android nobody is making significant revenue. We are selling 400 times more games on iPhone than on Android.' So the trade-off seems to be more sales but an annoying approval process, versus a lack of sales promotions and no annoyance around approval. It seems that those in it for money will opt for iPhone, and those in it for distribution will opt for Android. Or maybe someone will get it right one of these days?"

Outland Traveller writes "In a move that continues to shake the Second Life community of content creators, merchants, and consumers, Linden Labs has declared that free virtual content will no longer be searchable without listing payments on their website portal; and additional fees will be added with the intention of discouraging content listed for inexpensive selling prices. The move is particularly troubling because the online Web listing service is the de facto search engine for virtual content in Second Life, since the in-world search tools are unable to provide information about an object beyond name and location — basic textual descriptions, pictures, or descriptions of licensing, size, or content-category are not possible. While initially the change was explained as a response to community feedback, the residents involved in this feedback process were revealed to be fewer than 100 in number, primarily larger merchants among a community of millions. Within 24 hours of the announcement, the feedback thread has swelled to over 1,000 overwhelmingly negative responses. Additionally, in-world protests have erupted throughout the day, and over 20,000 objects have been voluntarily removed from the online store by angered merchants." Read on for more details on the brouhaha.

eldavojohn writes "A blog tipped me off to a government site that allows me to see where my tax dollars went when the nebulous 'scientific stimulus' was granted. You might be able to find this information in a bill, but you can click on your state in this interactive site to see what has happened locally to you. Perhaps it's a sign of more government transparency in regards to spending or just more propaganda."

angry tapir writes "Workers at T-Mobile UK have been selling customer data to brokers who worked for the competition, according to T-Mobile and the UK's Information Commissioner's Office. Criminal charges are being prepared. 'Many thousands' of customers' account details, millions of records, were sold to several brokers for substantial amounts of money, the ICO said. In an announcement (PDF) from the ICO, the agency does not name the operator involved, but T-Mobile acknowledged that it had alerted ICO about the data breach. The BBC reports that after the other mobile operators said they were not the subject of the investigation, T-Mobile confirmed its involvement."