Forgot your password?
typodupeerror
Privacy Google

Google Maps Will Let You Hide Your Identity When Writing Reviews (pcmag.com) 37

An anonymous reader quotes a report from PCMag: Four new features are coming to Google Maps, including a way to hide your identity in reviews. Maps will soon let you use a nickname and select an alternative profile picture for online reviews, so you can rate a business without linking it to full name and Google profile photo. Google says it will monitor for "suspicious and fake reviews," and every review is still associated with an account on Google's backend, which it believes will discourage bad actors.

Look for a new option under Your Profile that says Use a custom name & picture for posting. You'll then be able to pick an illustration to represent you and add a nickname. Google didn't explain why it is introducing anonymous reviews; it pitched the idea as a way to be a business's "Secret Santa." Some users are nervous to publicly post reviews for local businesses as it may be used to track their location or movements. It may encourage more people to contribute honest feedback to its platform, for better or worse.
Further reading: Gemini AI To Transform Google Maps Into a More Conversational Experience
This discussion has been archived. No new comments can be posted.

Google Maps Will Let You Hide Your Identity When Writing Reviews

Comments Filter:
  • by knewter ( 62953 )
    asdf
  • by devslash0 ( 4203435 ) on Tuesday November 25, 2025 @08:21PM (#65818115)

    This should have been an option from the very inception of Google reviews. It's why you get so many fake reviews because genuine users, or at least those with a healthy amount of common sense, are reluctant to leave their name online and make themselves a target.

    The conversation between viewers and Google should always go like this:
    - Is this user verified?
    - Yes.
    - What's their name?
    - Not your business.

    • That's just stupid. The user should not be anonymous, as that leads to abuse. The root problem here is providing reviews, not privacy, the rest is a sideshow. Google has no way of verifying the truth of a claimed review. And yet they want to allow it. They are literally creating disinformation. They have learned nothing in 27 years.
      • Well, one important thing to remember here is that just because YOU don't agree with a given review, doesn't meal it's not valid. It's a system of opinions and everyone is entitled to their own, and to voicing their own experience. Just because it doesn't align with your experience, it doesn't make it disinformation.

        • You're conflating several things, imho, which are important to note.

          Firstly, not everyone is entitled to voice their experiences publicly, it depends on where one lives, and what legal precedents there are. For the avoidance of any doubt, even in a country such as the USA there are limits to voicing one's experiences (such as when a judge issues a gag order).

          Secondly, fake experiences are extremely likely, and in fact, have been common for at least one generation (20 years) on the Internet. Businesses us

          • I still think that everyone is entitled to their own opinion. Bad reviews, provided they are expressed constructively, are still valid. And if you're an individual who doesn't know where the line is, then you just deserve what's coming.

            In my opinion (ironically, in the context of this thread), I think user reviews are a good idea. They let us discard that which is worthless and invest our time better elsewhere.

            But you're right. The system can and is abused to fight competition. That's why I suggested that a

  • by Randseed ( 132501 ) on Tuesday November 25, 2025 @09:43PM (#65818215)

    I had the misfortune of working for a company that tied their bonuses and employment evaluations based on this five-star record crap. This was in medicine. So my "approval" was based on stupid shit like how satisfied they were with the front desk staff, which I explicitly had no control over. Then a bunch of the senior members in the corporation were gaming the situation, doing things like hijacking the dumbass messages that they sent to patients(*) that most didn't respond to.

    * -- The system that they had would keep a log of all text messages sent to patients. As soon as the patient was discharged, it would send a text message to the patient asking them for an evaluation. These clowns would hijack it and give a 5-star review. If the patient actually bothered to respond to it, it would then say something like "Thank you for your review" and not even prompt them. They used this to scam the entire system.

    And yes, this place was an utter shithole to work in, and it's the only place in my history that I actually went out of my way to get myself fired. If I'd quit, they had a clause that I had to pay $30,000 if I didn't give a 90 day notice. (I kid you not.) To this day, they are still posting ads trying to snare people for about 50% of the market rate for physicians.

    The entire idea of the 5-star system is stupid. By definition, average would be 3-stars. But try explaining this to the legions of dumbass MBAs running things.

    • by taustin ( 171655 )

      The entire idea of the 5-star system is stupid. By definition, average would be 3-stars. But try explaining this to the legions of dumbass MBAs running things.

      When you're a narcissist, and stupid, it's pretty obvious, to you, that you're inherently superior to all other human beings, therefore, it is literally impossible for anyone to honestly give you less than the best possible rating.

      Yes, these "people" really do believe that.

    • As soon as the patient was discharged, it would send a text message to the patient asking them for an evaluation.

      There are some similarities though on physical products I just don't get filling out a survey when you do not know if it will break down a few weeks after owning something. Medicine can take time and medical equipment can take time to see if it works. Any insights on the timing of the survey coming out so soon? Is it just a darth vader MBA kinda thing to boost the ratings?

      As a side note I seen at a retail convenience store they had a tablet on a post on the way out and I heard them say no one was in th

      • As soon as the patient was discharged, it would send a text message to the patient asking them for an evaluation.

        There are some similarities though on physical products I just don't get filling out a survey when you do not know if it will break down a few weeks after owning something. Medicine can take time and medical equipment can take time to see if it works. Any insights on the timing of the survey coming out so soon? Is it just a darth vader MBA kinda thing to boost the ratings?

        They didn't give one damn about the quality of medical care or outcome. This was an urgent care center. The entire thing was part of the corruption during COVID-19 to grift as much money as possible. COVID-19 tests were readily available at the local grocery store, and the government was sending people free ones. But if they went into the urgent care center and saw a "provider" before the test sample was obtained, then had it "interpreted" by the "provider" and explained to them after the result, they could

  • by oldgraybeard ( 2939809 ) on Tuesday November 25, 2025 @10:04PM (#65818255)
    Everything today is artificial. We are fast approaching a point where the creation of illusion has completely buried the things of value.
  • All it's going to take is a subpoena and that's that. Writing reviews can be dangerous because businesses will cheerfully sue you if you write a bad review. Free speech is nice and all but you're still going to spend thousands of dollars depending yourself in court.
    • by taustin ( 171655 )

      All it's going to take is a subpoena and that's that.

      Yes. In a society with a rule of law, it cannot be any other way. The only alternative is to people can tell whatever lies they want without fear of consequences, even if it literally gets people killed. We see too much of that already.

  • by Speare ( 84249 ) on Tuesday November 25, 2025 @10:54PM (#65818329) Homepage Journal
    If people trust Google to keep them anonymous (which I wouldn't), apartment complex reviews are gonna get a lot more spicy. As it is, you only get reviews from ex-residents and morons.
  • by Tony Isaac ( 1301187 ) on Tuesday November 25, 2025 @11:25PM (#65818373) Homepage

    Spammers already create Google accounts in bulk so they can send you their crap. Now they can also use these accounts to blackmail small businesses that depend on reviews for their survival. "Pay us or we'll flood you with 1-star reviews." This already happens, but allowing people to hide their identities will make it even easier.

  • Am I supposed to be shamed of my review?

    Or is this just to support people saying nasty shit with no accountability?

  • In some countries, business owners are allowed to engage a lawyer to write nastygrams to all the reviewers that wrote non-stellar reviews. In the case of Google reviews, they send it to Google, and Google then has to figure out if there is any merit to what that lawyer claims. The common claims are: "this individual was never a customer of my client's business" or "this is defamatory". Good luck expressing your opinion like a regular human without saying anything that could be turned into a rope for you. It

13. ... r-q1

Working...