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Little-Known Tool Is Giving Instant Access To Vast Amounts of Homebuyer Data (therecord.media) 98

An anonymous reader quotes a report from The Record: When Florida real estate professional Susan Hicks discovered the app Forewarn over a year ago, she was shocked to learn that for a service costing about $20 a month she could instantly retrieve detailed data on prospective clients with only their phone number. "For anybody who's had exposure to this, usually the first time they see it, it blows their mind," Hicks told Recorded Future News, adding that she enthusiastically recommends the tool to the brokers she manages. "It's incredible that there's that amount of information out there that you can just access with one click." "It can be real creepy and you have to swear that you're not going to use it in a wrong manner," Hicks added, referring to Forewarn rules which say real estate agents can't share data from the app publicly or with third parties, or use the app to pull information on non-professional contacts.

Forewarn is primarily marketed to and used by the real estate industry, and it has been penetrating that market at a rapid clip. Although some real estate agents say the financial information it returns saves time when finding clients most likely to have the budget for the houses they're looking at, most agents and associations tout it primarily as a safety tool because it also supplies criminal records. In addition to those records, the product -- owned by the data broker red violet -- also supplies a given individual's address history; phone, vehicle and property records; bankruptcies; and liens and judgements, including foreclosure histories. Although such data could generally be gleaned from public records, Forewarn delivers it at the press of a button -- a function real estate agents say allows them to gather publicly available information without having to visit courthouses and municipal offices, a process which would normally take days.

The power of Forewarn's technology has led to rapid adoption, but the company is still largely unknown outside the real estate industry. Several fair housing and civil rights advocates interviewed by Recorded Future News weren't aware of its existence. The individuals whose data it sells also have no idea their information is being shared with real estate agents, who potentially might choose not to work with them because of what they discover on the app. Forewarn did not respond to multiple requests for comment, however, statements made by one of its executives suggest that the company intentionally keeps a low profile. "Do not tell the prospect that they are not permitted or unqualified to purchase or sell property because of information you obtained from Forewarn," a company executive said at a recent training webinar with Illinois real estate agents. She emphasized that potential buyers "do not get notified" when they are screened with the app, a question she said many real estate agents ask. Real estate agents who, for example, discover a client has a lien filed against them, should consider telling the prospect they "obtained this information from a confidential service that bases their information on available public record information," the executive added.

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Little-Known Tool Is Giving Instant Access To Vast Amounts of Homebuyer Data

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  • by Visarga ( 1071662 ) on Friday July 19, 2024 @05:09AM (#64637007)
    They call it Technology, but it's just unscrupulous data harvesting. It feels like any company using such data should disclose how they obtained it, and what data they have on the client. It feels very close to libel or discrimination.
    • by dhjdhj ( 1355079 )
      It’s only libel if the information is wrong, but opportunities for discrimination? Absolutely. Given the current political crap in the US, I don’t know how this gets fixed, .the racists encourage it!
    • by dbialac ( 320955 )
      Companies that aggregate this kind of data have existed for decades. I didn't work in this division, but I worked for a guy (now deceased) named Hank Asher and that was what his companies specialized in. The search tool could bring up a ton of information including your cable provider from 20 years ago instantly. The only thing that's new here is the target audience for the product.
      • and it was wrong then and the only reason we hear about these companies now is because they're "normal" and can thus afford the bad press without getting regulated.

        • They are scrapping public data. It's no different then if you went down to the court house and requested all this in person. The difference is now it can be done much quicker and cheaper.

          If you want this to stop, then we need to stop making public records so accessible. Also, maybe we should review what precisely needs to be public data. There is a balance to be struck. I don't know where that line should be drawn either. There is a lot of grey area here.

  • Kafkaesque (Score:4, Informative)

    by coopertempleclause ( 7262286 ) on Friday July 19, 2024 @06:01AM (#64637115)
    So you can lose opportunities for housing based on a secretive search through a private company that has no idea if the information it's providing is accurate since it's just scraping all the information it can get its hands on.

    No knowledge, no appeal, no house.
    • If your name is common, e.g. Jane Simmons or Brad Smith or something like that, you'll probably pull up long lists of records, detailing things you've done, places you've been, & judgements against you that you never knew of!

      Do you think you could make some money out of them by suing them for slander? If so, this is definitely something we should promote! Hopefully, enough people would sue to make it not worth their while to pass arbitrary judgements over people based on non-verified data.
      • Unfortunately, last time I had to deal with this, I discovered that it isn't slander if the company is just repeating public records. You would have to sue the government entity that had the wrong records associated with your phone number.

        • Phone numbers are not an adequate way to identify people, especially when the stakes are this high. Maybe it'd be a case of mistaken identity, i.e. they're saying that this Jane Simmons has a criminal record, when it's a different Jane Simmons? In which case, who is responsible? Who isn't doing their due diligence? Shouldn't the company making the claim be held to account for not adequately checking the identity of a person BEFORE they make critical claims about them? There's one thing to pass on informatio
          • Maybe the company *should*, but under current law, they are not. It is considered good faith to pass on public records information. That information is presumed to be correct (despite mountains of evidence to the contrary). In the law's view, the company isn't making any claims; the company is reporting claims made by others. At least, that's what I was told regarding the various credit reporting agencies.

            • Read more carefully please. I said that the company is claiming that particular records are of particular people, more than likely without checking that that's the case. They're not only passing records along, they're saying that they refer to specific people, although they probably also include some weasel-word disclaimers somewhere in the EULA. The end result is the same & I bet there's no right of appeal either.

              If you're gonna claim that someone's a wanted murderer or a child sex offender, you'd b
              • It is the *realtor* who is associating it with a real person. The company providing the data is just saying what's associated with the phone number. The company never says "and this is the same person as is in our database." And the realtor isn't making any claims whatsoever: the realtor just decides not to do business with a given person, without specifying why. There's no culpability for anyone in the chain. Pretty neat, huh?

    • I always put incorrect information out on the web to poison the data of companies just like this. My info is associated with so many different names, numbers, birthdates, etc that I hope all their info is wrong. More people should do that and put these types of companies out of business if they canâ(TM)t sell accurate information.
    • Umm, you mean scrapping public records that are probably mandated by some law to be public records? They are a data aggregate company. Nothing new here really. It's just done at a larger scale.

      The exact same thing could of happened 30 years go when a real estate agent decides to pull public records at the court house on a potential client and found out their client wasn't someone they wanted to conduct business with.

      Turns out, when you make poor choices for yourself there are unforeseen consequences such as

      • I mentioned this earlier, but why do we need all these databases? Why not just go with SLCs and a PKI? Start out with someone having a smartcard or other token with solid security (maybe a generation newer than a CAC, perhaps doing facial recognition and/or fingerprint, as well as a PIN. The biometrics are to establish the user, and the "password" is the PIN), and then add certificates onto that card. For example, if the user is over 21, add a cert. This way, if the card validates, the bar knows the ca

        • I'm not opposed to changing how things work, just illustrating that this is indeed how things are currently working.

  • by Registered Coward v2 ( 447531 ) on Friday July 19, 2024 @06:39AM (#64637173)
    I suspect Forewarn is seriously worried about a lawsuit and thus the need for secrecy; I suspect, however, the first time a realtor winds up in a lawsuit over using it to decide what a client can afford they will flip on Forewarn in a heartbeat. Taht said, I wonder if anyone can sign up for their service?
    • I wonder if anyone can sign up for their service?

      The second sentence says it's $20 which is low enough that they would be unable to stay in business if they restricted their clientele.

      • by jpatters ( 883 )

        From a glance at their web site they are targeting any professional who has face to face meetings with new clients on a regular basis which would be way more than just real estate agents. (Although the 'Industries' section only lists real estate at this point, the language on the main page is pretty generic) I can understand the motivation for professionals in that situation wanting to vet the safety of people they are going to meet alone with, especially real estate agents who will be meeting alone with a

      • I wonder if anyone can sign up for their service?

        The second sentence says it's $20 which is low enough that they would be unable to stay in business if they restricted their clientele.

        I thought so as well; and they need to keep prices low as from my experience real estate agents are notoriously cheap.

  • Yes, a help desk to remove potentially faulty information adds cost ... but a (class action) lawsuit for fucking it up without providing recourse will cost them a lot more.

    There is obviously huge value in agglomerating public records, enough to be honest about it.

  • by Xpendable ( 1605485 ) on Friday July 19, 2024 @07:25AM (#64637275)
    So... when I got my new cell phone number a few years ago, somebody else had that number before me. I would frequently get automated text messages about overdraft warnings on some bank account. I would get frequent text messages and automated voicemails from some local school telling me a child had been marked absent (obviously not one of my kids' schools). What would scare me is if realtors would refuse to work with me because my phone number may also be linked to someone else who had that number before me. That seems very unfair.
    • It's not supposed to be fair, it's supposed to be profitable. Welcome to capitalism.
      • An actual capitalist needs accurate information to make profitable decisions.

        This tool is for people for whom unfair decisions is itself the objective.

    • Apparently you should get a real estate agent to vet your new cell number before you accept it.

    • by SAU! ( 228983 )

      Welcome to PHv6, with so many phone numbers we'll never run out, and everyone is assigned their number at birth.

    • If you were told that specifically then I believe you have found a legal angle that could take this sort of company down.

      They aren't selling identity information, just data associations. Any claim otherwise is fraud (they may have small print about this but that wouldn't resolve the legal issue arising from your "interaction" with such).

    • by doug141 ( 863552 )

      Username checks out. You should get probably another phone number.

  • "It's incredible that there's that amount of information out there that you can just access with one click." "It can be real creepy and you have to swear that you're not going to use it in a wrong manner..."

    Really? Cross-my-heart-and-hope-to-die? If we can't even trust law-enforcement officers who take career-spanning oaths to not abuse this kind of information access, how can we trust fucking real estate agents??? There aren't enough expletives in all the languages of the world to describe this.

    "For anybody who's had exposure to this, usually the first time they see it, it blows their mind," Hicks told Recorded Future News, adding that she enthusiastically recommends the tool to the brokers she manages. "It's incredible that there's that amount of information out there that you can just access with one click."

    Way to go Susan! You just told the whole world that you'd sell out your fellow humans for a commission cheque without actually saying the words. I guess I should praise you for (inadvertently) revealing your (lack of)

  • by WaffleMonster ( 969671 ) on Friday July 19, 2024 @08:23AM (#64637447)

    Years ago went looking for some test data for a small project and the shit you can get from the Feds and county PR and GIS departments is amazing.

  • by gabrieltss ( 64078 ) on Friday July 19, 2024 @08:49AM (#64637533)
    Yet another reason NOT to use Real Estate Agents!
  • I used to work for a company that had a product similar to Forewarn except it provided all of that kind of information about corporations. Their complete financial history, any litigations or defaults, their bill paying habits, their debts and cash holdings, the names and contact info of all the employees, on and on.

    It turns out that there is quite a bit of publicly available info out there about people and companies if you know where to look. And then there is data that surreptitiously gets scraped and acc

  • I went on their page to look for an opt-out feature for my data and found none. I sent a request through their contact form, which seemed geared towards investors. Are they legally required to erase your data if you request it, or are they under no obligation to do so? I am in California we have tighter privacy laws than most places.

  • "Thanks for the free advertisement Slashdot! Our sales just went through the roof!" -Representative from forewarn.

  • Public information is public. Thanks to ... er, technology that's been around for decades, it's now easily compiled and distributed.

    If that's a bad thing, then maybe we need to rethink which data we make public.

    • I remember when everybody's name, address, and phone number were published in a book everybody got for free!

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