Tim Hortons App Violated Laws In Collection of 'Vast Amounts' of Location Data (www.cbc.ca) 117
An anonymous reader quotes a report from CBC News: The federal privacy commissioner's investigation into the Tim Hortons mobile app found that the app unnecessarily collected extensive amounts of data without obtaining adequate consent from users. The commissioner's report, which was published Wednesday morning, states that Tim Hortons collected granular location data for the purpose of targeted advertising and the promotion of its products but that the company never used the data for those purposes. "The consequences associated with the App's collection of that data, the vast majority of which was collected when the App was not in use, represented a loss of Users' privacy that was not proportional to the potential benefits Tim Hortons may have hoped to gain from improved targeted promotion of its coffee and associated products," the report read.
The joint investigation was launched about two years ago by the Office of the Privacy Commissioner of Canada in conjunction with similar authorities in British Columbia, Quebec and Alberta. It came after reporting from the Financial Post found that the Tim Hortons app tracked users' geolocation while users were not using the app. According to a presentation to investors shared in May, the restaurant chain's app has four million active users.
Tim Hortons was using a third-party service provider, Radar, to collect geolocation data of users. In August 2020, Tim Hortons stopped collecting location data. However, the investigation found that there was a lack of contractual protections for users' personal information while being processed by Radar. The report describes the language in the contractual clauses to be "vague and permissive," which could have allowed Radar to use the personal information collected in aggregated or de-identified form for its own business. [...] The report states that Tim Hortons also agreed to delete all granular location data and to have third-party service providers do so as well, as per recommendations from the privacy authorities. The company also agreed to establish a privacy management program for its app and all future apps to ensure they are compliant with federal and provincial privacy legislation. Given these remedies, the report found that while the Tim Hortons app was not compliant with privacy laws, the company has since taken measures to resolve the issues. "We've strengthened our internal team that's dedicated to enhancing best practices when it comes to privacy and we're continuing to focus on ensuring that guests can make informed decisions about their data when using our app," a statement from Tim Hortons released on Wednesday said.
The joint investigation was launched about two years ago by the Office of the Privacy Commissioner of Canada in conjunction with similar authorities in British Columbia, Quebec and Alberta. It came after reporting from the Financial Post found that the Tim Hortons app tracked users' geolocation while users were not using the app. According to a presentation to investors shared in May, the restaurant chain's app has four million active users.
Tim Hortons was using a third-party service provider, Radar, to collect geolocation data of users. In August 2020, Tim Hortons stopped collecting location data. However, the investigation found that there was a lack of contractual protections for users' personal information while being processed by Radar. The report describes the language in the contractual clauses to be "vague and permissive," which could have allowed Radar to use the personal information collected in aggregated or de-identified form for its own business. [...] The report states that Tim Hortons also agreed to delete all granular location data and to have third-party service providers do so as well, as per recommendations from the privacy authorities. The company also agreed to establish a privacy management program for its app and all future apps to ensure they are compliant with federal and provincial privacy legislation. Given these remedies, the report found that while the Tim Hortons app was not compliant with privacy laws, the company has since taken measures to resolve the issues. "We've strengthened our internal team that's dedicated to enhancing best practices when it comes to privacy and we're continuing to focus on ensuring that guests can make informed decisions about their data when using our app," a statement from Tim Hortons released on Wednesday said.
Just add a user agreement of +1700 pages (Score:3)
nobody reads those anyway when they crave for a coffee.
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As well as that being insightful I think that the companies collecting data won't really care because they still have the data and have already sold it to a number of companies down the line.
Now what I'd like to see would be that any media that has touched data that's considered illegal has to be wiped clean (Hillary Clinton would know). And that should include media downstream from the collector as well.
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There is no evidence Clinton did wrong. If the server was B3 or better, it would be a valid departmental server.
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There is no evidence Clinton did wrong.
There is circumstantial evidence that Clinton's team destroyed evidence by mass deleting email from the server before handing it over, and she started using a private server on advice from Colin Powell specifically on avoiding discovery. Saying there is no evidence that Clinton did wrong is false.
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Yeah, not great. But for what it's worth... and as per usual... whatever Trump complains about is just him telling on himself. Pretty much everyone in his orbit was doing the same thing.
If asked if I think Trump is a criminal fuckbag I will always say yes. But if asked if I think the Clintons are criminal fuckbags I will also say yes.
FWIW I do think [any] Trump is worse than [any] Clinton in basically every way. I'm just not a fan of either crime family.
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Circumstantial evidence based on friend of a friend allegations. FoaF arguments never get far on Slashdot, you need more. If you can show that the server did not meet the minimum specifications for one that carried classified material, you'd have an argument. If you can show that the communications link did not meet the sort of standards imposed on secure telephonic systems or the minimum requirements for traffic on the classified networks, then you'd also have an argument.
Even Trump, the DoJ and the FBI co
Tim Hortons (Score:2)
Well that's not very nice, Eh?
My Rule (Score:2)
Assume apps are tracking and siphon unnecessary amounts of data in exchange for unnecessary amounts of ads in the form of unnecessary push notifications.
The good news is that companies have gotten so stingy with regards to the incentives they provide, that not-installing the apps is almost always preferable to doing so.
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For Tim's and other retail / service / food businesses, I believe the only reason they're offering an app is to extract data from the phone that a web page cannot normally access. I tend to avoid apps and use browser web page shortcut icons instead.
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I believe the only reason they're offering an app is to extract data from the phone that a web page cannot normally access.
Corporations want information to be free when it's not their information.
There's are some very useful laws/regulations that could exist these days that don't exist and would be hard to get passed.
1. Data brokers aren't required to track where they get or where they give each users personal data to/from.
2. Companies that collect data to monetize aren't required to provide options to pay to opt out of the sale of that users data. A price that must be near the actual market value for that users data.
3. Dat
I don't go to Timmy's anymore (Score:5, Informative)
There's no doubt the location data they collected was monetized to the max, no matter what the owners now claim. Brazil-based Restaurant Brands International, the owners, are corporate scumbags. Tim Horton's was an absolutely stellar corporate citizen as far as charities went. There were worries that when they went up for sale, a lot of their support for charities and non-profits would go away. One of the reasons RBI was successful is that they promised to maintain all Timmy's existing charitable work. What they didn't mention is that they persuaded enough Time Horton's board members to dump most of the charities as a condition of sale. No doubt a lot of pockets were lined with gold. Then, of course, Restaurant Brands International proudly proclaimed that they'd kept their promise.
I haven't visited Timmy's since, and I never will again.
Re: I don't go to Timmy's anymore (Score:2)
They sold it a bunch of times and then deleted their copies and think that's fine.
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I have no doubt you're 100% correct.
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Tim Horton is a restaurant (Score:4, Informative)
For those of you (like me) who thought it was a person, were very confused, and even more pissed off at the useless editors who can't do the most basic form of editing and think that everyone straight away knows what they are talking about.
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Well, it's technically "Tim Horton's", named after the hockey player (of course) who co-founded the restaurant.
And, no, I don't eat there. I think the US equivalent would be Dunkin' (as it's now called). Crap coffee, crap doughnuts, crap all around.
The problem is it's so
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Actually it's "Tim Hortons" without an apostrophe. More details at https://www.mashed.com/335439/the-real-reason-tim-hortons-doesnt-have-an-apostrophe/ [mashed.com]
Re: Tim Horton is a restaurant (Score:1)
Over here in Europe we have standards and neither Tim Hortons nor any other self service fast food joint meets the commonly accepted standard for something to be described as a "restaurant".
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The story is flagged with Canada.
There is not a Canadian in existence that does not know what Tim Horton's is.
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I visited Slashdot.org, not Slashdot.ca. I visited a nerd news site, not a food review site.
Above all I visited a site with editors. An editor's job is normally to ensure text in a summary is clear an understandable. But here we are, an international site doesn't explain what Tim Hortons is, but proceeds to run countless tech articles with content such as "the IP address (a unique address assigned to computers on a network)".
It shouldn't matter where the story is, where it's flagged, or who it's targeted at
Them and everyone else (Score:2)
Crap coffee (Score:2)
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Tim Horton's makes Starbucks seem good by comparison. Starbucks make mediocre coffee & overcharge horribly for it. I guess north Americans just don't care about the quality of their coffee.
Starbucks is overpriced when looked at for a simple cup of coffee/milk/sugar, and I concur that even their 'light' roast seems burnt to me.
However, the pricing of Starbucks is for it to include an hour or two of sitting down in the building and doing stuff. Whether it's a job interview, a first date, getting a class assignment done, or making a business deal...I've done all of those things at Starbucks, while trying to do those things at a Dunkin' Donuts, a 7-Eleven, or a Wawa seems almost comical.
Starbucks
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And meetings in a café? Who the fuck goes to a café to have meetings? It's where you go to hang out with your family, friends, colleagues, & members of your community to talk, socialise, relax, spend quality time with each other & watch the world go by. It's no wonder America has a mental health crisis.
Disappointment (Score:2)
"never used the data" (Score:2)
Which isn't to say they didn't use the data for other purposes, like outright selling it
What did they learn? (Score:2)
Home -> Tim Horton -> Beer Store -> Hospital (It's free, eh?) -> Home (hockey game starts shortly)
Lather, rinse, repeat!
What a joke, Canada DOES NOT CARE (Score:2)
1. Put a total restriction on any analytic data grab, that is not required for the base functionality of X. This means you can't use services like Google Analytic, or even look up the IP from a user, unless looking up that IP
I stopped caring about Tim Hortons (Score:2)
when they stopped selling day old doughnut bags for $5
Live from Ottawa St. N! (Score:2)
No app for me, thank you. (Score:2)
I still have a Tim Hortons reward card, which is what they offered prior to introducing the app. It has minimal rewards – after a certain number of purchases, I get a free coffee.
Ironically, a few days before this story came out, I used my card in one of their stores and it subsequently triggered an invitation by email to complete a Tims Rewards survey. Many of the questions were geared around the app and why I wasn't using the app, to which I cited privacy concerns – the kind of which were just
Re:First post (Score:5, Insightful)
What is a Tim Horton and why should we care?
Because there is whole other world outside your borders you know nothing about.
Re:First post (Score:5, Funny)
Because there is whole other world outside your borders you know nothing about.
It's probably best to let America remain ignorant of Canada. If Americans start realizing that's actually a separate country up there with socialized healthcare and LGBTQ+ rights, they'll demand another wall.
Re:First post (Score:5, Insightful)
If Americans start realizing that's actually a separate country up there with socialized healthcare and LGBTQ+ rights, they'll demand another wall.
Our recent new gun laws will for sure serve as a cautionary tale for the US as well.
Re:First post (Score:4, Insightful)
Isn't it a bit ignorant to assume that he's from the States?
I mean I'm not from the continent at all and have never even heard of Tim Hortons before and was wondering why this even matters.
Re:First post (Score:5, Insightful)
Isn't it a bit ignorant to assume that he's from the States.
It's kind of an American thing to wear your ignorance of the rest of the world as if it were a badge of honor. That's what usually gives it away. Usually.
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It's kind of an American thing to wear your ignorance of the rest of the world as if it were a badge of honor. That's what usually gives it away. Usually.
The fact is, that's a fucking stereotype. Only it's acceptable because you're only slandering a nation and not a race.
If we're such fucking idiots, how do you explain our vast technological superiority? Dumb luck?
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If we're such fucking idiots, how do you explain our vast technological superiority? Dumb luck?
Huh? You mean the military? I explain that by pointing out how much you spend on it instead of things like healthcare.
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Huh? You mean the military? I explain that by pointing out how much you spend on it instead of things like healthcare.
Except we spend WAY more on healthcare than any other country and still have enough nukes to vaporize every city in Canada in 15 minutes if we felt like it.
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> Being proud of that is kind of sad...
And even thou they spend way more on health care, they have one the the worse health outcomes of all other high income countries.
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Being proud of that is kind of sad...
Have we done it? I am proud that this country is mighty. Mostly we act honorably. Not always, but mostly. Being the only super-power and not being a dick about it says something about our character. Or would you care to claim that we abuse our position?
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If [americans're] such fucking idiots, how do you explain [the US'] vast technological superiority? Dumb luck?
Huh? You mean the military? I explain that by pointing out how much you spend on it instead of things like healthcare.
yet it was the americans & germans who co-developed the best covid-19 vaccine (and both parties were private companies, on top of it).
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yet it was the americans & germans who co-developed the best covid-19 vaccine (and both parties were private companies, on top of it).
They always seem to forget that the vast majority of medical advancements has come from those greedy companies who dare to innovate to line their pockets with gasp money. Yet, few of these hypocrites have founded or funded non-profit biotech companies. Wonder why that is?
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Huh? You mean the military? I explain that by pointing out how much you spend on it instead of things like healthcare.
But that was bullshit. We spend more, per-capita, on health care than any other country. How many health-care inventions have we advanced? PET, CAT, MRI... Artificial hearts.. I could probably go on for days. Sometimes having profits to spend on development works out pretty good. Don't suppose that profit-motive had anything to do with how quickly a COVID-19 vaccine was developed...
Always the hypocritical socialists.... Mooch off everyone else and then crow about how humanitarian they are...
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If we're such fucking idiots, how do you explain our vast technological superiority? Dumb luck?
We use foreigners. Such as Nazis for our space program [xkcd.com] or for the Goog, a Russian [xkcd.com]. Andy Grove ring a bell? The guy was Hungarian. Steven Udvar-Hazy was also a Hungarian who started one of the largest plane leasing companies in the world. Even Oppenheimer, the guy who is credited with developing the nuclear bomb, was only a first-generation American born of German parents.
It's called the melting pot. People c
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If we're such fucking idiots, how do you explain our vast technological superiority? Dumb luck?
We use foreigners. Such as Nazis for our space program [xkcd.com] or for the Goog, a Russian [xkcd.com]. Andy Grove ring a bell? The guy was Hungarian. Steven Udvar-Hazy was also a Hungarian who started one of the largest plane leasing companies in the world. Even Oppenheimer, the guy who is credited with developing the nuclear bomb, was only a first-generation American born of German parents.
It's called the melting pot. People come to this country from elsewhere and we allow them (well, some) to develop however they want.
Your post did nothing but agree with my statement. We used to import only the smarties.. Which is hardly a dumb thing to do. I didn't suggest it was our genetics that made us smart (That'd be pretty racist). But our policies have given us a boon of geniuses. Let's not forget, Einstein was an American. He was born German but had to renounce ALL other allegiances when he was given US citizenship. He chose to be an American.
i.e. when you spend decades importing smarty-pants, you don't end up with all moro
Re: First post (Score:2)
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Isn't it a bit ignorant to assume that he's from the States.
It's kind of an American thing to wear your ignorance of the rest of the world as if it were a badge of honor. That's what usually gives it away. Usually.
To be fair to the Americans, If I asked the average Continental (for me in the UK, that means someone from Europe) what Tim Hortons was, most wouldn't guess it was a Canadian chain of coffee shops. An Australian or Brit might have more chance but even then I reckon it would be 50/50. Same as a Canadian probably wont know what a Gloria Jeans or Greggs was.
But I agree on the badge of honour thing... also honour is nothing unless there is a U in it?
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Using that you can see that the user in question made statements that imply close ties to US political events.
Given that fact, I think it's quite ignorant of you to presume that GP made an assumption based on nothing else but never having heard of Tim Hortons before.
Just skimming over some social media from time to time, which according to user statistics has the largest user based
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Because there is whole other world outside your borders you know nothing about.
It's probably best to let America remain ignorant of Canada. If Americans start realizing that's actually a separate country up there with socialized healthcare and LGBTQ+ rights, they'll demand another wall.
I've long since suggested that Canada needed to build a wall on it's southern border.
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Re:First post (Score:5, Insightful)
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Is this a shitty joke? You want to point the finger at our neighbor when we're 100 times worse then they ever were? Yikes dude.
What? Because of slavery? You don't think they had that, too, you?
Or is it because of American Imperialism? Yeah.. we've been dicks with that too.. You can totally look at Germany, Japan, Italy, etc and see how they've just languished under harsh and repressive US treatment. It's like we're vindictive jerks.
Do we still own the Philippines? My memory is vague but I think we set them free.. I might be wrong. Do we still own them?
The US has it's share of fuck-ups but, on the whole, I would be very com
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Sadly, because American controls Hollywood, most Americans really think it was America vs the Axis. There was no world war until the US showed up, even though it had been going on for years.
The problem with you folks is you don't listen. I never, for one second, implied that we didn't have partners. But in 1946, only one country on Earth had nukes and still possessed a massive military.
My point was: We had the means to simply TAKE whatever we wanted. We could have annexed the entirety of Germany and nobody would have been able to say a goddamn thing about it. Ditto with Italy. Wouldn't even have been illegal under international law. They were the aggressors and were defeated. That's what h
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You mean the socialism that until 20 years ago regularly stole children from their parents
I thought Donald Trump brought that one back...
https://www.google.com/search?... [google.com]
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Canada isn't a socialist country. In fact, you can't name a single socialist country.
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In fact, you can't name a single socialist country.
All countries have mixed economies. None are purely socialist or purely capitalist.
But several countries are predominantly socialist: North Korea, Cuba, and Venezuela, for example.
Of course, Canada is a capitalist country with a market economy and is not socialist by any reasonable definition.
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> But several countries are predominantly socialist: North Korea, Cuba, and Venezuela, for example.
What's the point. Each of those has so different backgrounds and current situations that labelling them with "a same thing" isn't going to help undo what's gone, or's still going, wrong.
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How is North Korea, Cuba or Venezuela socialist? They're communist, but communism isn't part of the socialist movement, any more than America is a branch of the Knights Templar, simply because the Knights Templar invented banks and American economics derives from the banking sector, or that homo sapiens is a variety of zebrafish. No, you need to do better than to assert X=Y merely because Y descends from a splinter group of X via a long and tortuous route. You need a bit better connection than that.
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murdering thousands of the kids in cold blood.
citation, asshole?
Not sure, but I think the OP was referring to the Canadian Indian residential school system. [wikipedia.org] A very sad part of Canada's history that only began to be addressed and reconciled in the late 20th century.
As terrible as the schools were, they were a result of colonialism, not socialism.
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Well.. hell... When you let your neighbor foot most of the bill for your defense (let's be honest here, your military isn't exactly Great Power ranked) it's easy to have money left over for the socialist bullshit.
You offered, so... why wouldn't we? (shrug)
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Well.. hell... When you let your neighbor foot most of the bill for your defense (let's be honest here, your military isn't exactly Great Power ranked) it's easy to have money left over for the socialist bullshit.
You offered, so... why wouldn't we? (shrug)
I answered that... see Gilded Cage.
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Yep. They never stop complaining about it but America must be getting something out of being the "worlds police force".
Cynical observers might note that (a) They're self-appointed, and (b) They only get involved where they have direct interests, eg. oil or politics.
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Republicans would be like... oh sorry, we already sent the money for more bombs.
Sometimes I really think you lefties are retarded.
You think it's the Republicans who are more pro-war? What the hell are you smoking? If anything it's a tie. Clinton was the last President to Preside over a shrinking US military and that process was started by Bush.
Regardless of who gets us into wars, Democrats sure as hell don't get us out of them. The US exit of Afghanistan was started (and mostly completed) under Trump. Joe gets elected and PRESTO! we're back at war. Didn't we just dive head-fi
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Who exactly does Canada have to worry about security wise?
I doubt that Russia is going to cross the Bering Strait or climb over the pole to invade Canada.
It is probably more likely that the US will try to invade Canada before any other country would (and they actually have in the past circa 1812).
Canada isn't really relying on the US for protection so much as the US is relying on Canada to act as a buffer from Russia (and as a source of raw materials). In that situation the US is actually spending money to
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Yes, the US's defense of Canada is more about us than you. No argument there. But by the very virtue of that, Canada gets to save billions of dollars on national defense and dump it, instead, into social programs. I suppose that's what any rational country would do with the savings.
You're getting a bit revisionist with our history there, pal. The US did not invade Canada in 1812. We were at war with Great Britain and were fighting them. You were still a colony (and y'all burned the White House to the
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Sure Canada wasn't Canada at the time but then again most of the US wasn't the US in 1812 either. The region was called Upper and Lower Canada at the time though. So I guess to be historically accurate I should have said that the only country that has invaded Upper/Lower Canada was the US.
Even without the side benefit of the US protecting their own interests aiding in Canada's defense I doubt you would see Canada spending billions of dollars more on their own defense. There just isn't a threat that Canada n
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After WWII, the USA had a choice. You could either have:
1. A well-armed and militarily capable Canada with their own nuclear weapons, independent of USA control just like France and Britain. Remember that a LOT of the scientists who worked on the Bomb were Canadians, and Canada had their own nuclear reactors to make plutonium, which had been supplied to the Manhattan project. (Louis Slotin was Canadian, eh?) Also, at the end of WWII Canada had the 4th largest navy in the world, and had been fighting for a
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Don't bitch now over the choice you made back then. Do you WANT us to build nuclear weapons and be a real threat to the USA? I didn't think so.
First and foremost, I enjoy the relationship we have between our two countries. It is.. a very nice thing to share the world's longest totally peaceful border.
With that said, if you think for a moment that Canada, with a population lesst than that of California, would be permitted to be "hostile" in any way, shape, or form, you're delusional or on high-quality drugs. (If the latter, please share).
It is extremely unlikely you'd have been able to fund the development of a nuclear weapon. That price tag wa
Re: Worst post (Score:2)
fermion demanded:
What is a Tim Horton and why should we care?
To which Kernel Kurtz responded:
Because there is whole other world outside your borders you know nothing about.
Fermion was trolling, and you obligingly swallowed his bait.
FWIW, I live in rural, southern Ohio - and there's a Tim Horton's about four blocks from my residence. There's another one just 4 miles away - about a 45-second walk from where my wife works ...
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Not sure who asking a question is trolling. Now ridiculing someone because they do not have all your luxuries, that is trolling. I mean I hav three Popeyes within a couple miles of me, but I donâ(TM)t think less of those who do not.
I have three Popeyes and even more Tim's within Skip The Dishes range of me. Still waiting for a decent Nashville Hot Chicken though.
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Because there is whole other world outside your borders you know nothing about.
Indeed, we know nothing about him. We want to learn, which is why we ask. So... who is Tim Horton and what is his app? Or do you not actually know yourself and are just being snarky?
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I don't use their app, but I don't mind their coffee. Medium double double with an espresso shot usually. Their iced cap is pretty good too.
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Re: First post (Score:2)
They're the Duncan Donuts of the US's hat.
Re:First post (Score:5, Informative)
What is a Tim Horton and why should we care?
Since you asked, and I haven't seen a clear reply yet: Tim Horton's [wikipedia.org] is a Canadian fast-food restaurant chain that started out serving hamburgers but soon switched to donuts and coffee. They eventually expanded to muffins and a lunch menu that included sandwiches, soup, and other items. However, they are still known primarily for their donuts and coffee. They're named after a defenseman who played for the Toronto Maple Leafs. They also have locations outside Canada.
Why should we care? Well, per TFS, apparently their app is tracking users' geolocations too aggressively, and without proper consent. That's news for nerds, stuff that matters. Given Tim Horton's business model (a significant number of their sales are to people travelling somewhere by car) tracking users' migration patterns makes sense. But it seems they overdid it.
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I would have just said, "Will Tennyson's second home."
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Because an article is supposed to give you all relevant facts, not just assume the reader is all knowing.
Ask an average European about this Horton guy and he'll go huh?
Ask an average USian about Willy Brandt and he'll go wtf?
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You know, fp could also have just read tfa.
I do agree, however, that it would be better were /. summaries actually summaries, and not just random copypasta from tfa.
But I guess I hit your sweet spot as I know who Tim Horton was, what Tim Hortons is, and who Willy Brandt was.
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We probably should care more about Tim Houghtons being the number one cause of diabetes, obesity and heart disease in Canada. And the second leading cause of premature deaths after moose-related accidents.
A pit of sly tracking seems trivial in comparison.
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What's particularly funny are all the responses to your comment focusing on Canada. More than a fifth of Tim Hortons are outside Canada. I did a double take when I traveled to Madrid, Spain pre-pandemic and the nearest breakfast place open at 6 AM was a Tim Hortons.
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Everything is "partly owned" by Warren Buffett.
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Everything is "partly owned" by Warren Buffett.
So he's partly responsible for every corporate ill? Then fuck that guy, put him up against the fucking wall with the rest.