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Microsoft Privacy IT

Microsoft Will Remove User Names from 'Productivity Score' Feature After Privacy Backlash (geekwire.com) 37

Microsoft says it will make changes in its new Productivity Score feature, including removing the ability for companies to see data about individual users, to address concerns from privacy experts that the tech giant had effectively rolled out a new tool for snooping on workers. From a report: "Going forward, the communications, meetings, content collaboration, teamwork, and mobility measures in Productivity Score will only aggregate data at the organization level -- providing a clear measure of organization-level adoption of key features," wrote Jared Spataro, Microsoft 365 corporate vice president, in a post this morning. "No one in the organization will be able to use Productivity Score to access data about how an individual user is using apps and services in Microsoft 365." The company rolled out its new "Productivity Score" feature as part of Microsoft 365 in late October. It gives companies data to understand how workers are using and adopting different forms of technology. It made headlines over the past week as reports surfaced that the tool lets managers see individual user data by default. As originally rolled out, Productivity Score turned Microsoft 365 into a "full-fledged workplace surveillance tool," wrote Wolfie Christl of the independent Cracked Labs digital research institute in Vienna, Austria. "Employers/managers can analyze employee activities at the individual level (!), for example, the number of days an employee has been sending emails, using the chat, using 'mentions' in emails etc."
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Microsoft Will Remove User Names from 'Productivity Score' Feature After Privacy Backlash

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  • Slimey bastards (Score:3, Insightful)

    by Anonymous Coward on Tuesday December 01, 2020 @03:24PM (#60783240)
    meet the new microsoft same as the old microsoft.
  • Like 24601. Or Number 6. Or 0xdafa9077.

  • Regarding Windows 10. Look at reddit’s /r/Assholedesign and see how much Windows 10 is featured.
  • Keyloggers (Score:3, Insightful)

    by stikves ( 127823 ) on Tuesday December 01, 2020 @03:53PM (#60783328) Homepage

    When I was an intern at a national lab, they were very explicit about digital surveillance on the computers. All the login screens had an acknowledgment for a variety of tools, including possible keyloggers (I think they actually used those).

    When I work for private companies, this was usually implied, or included in the original work contract.

    If you are an employee, during the working hours, using company devices, expect to be under surveillance. Any semblance of privacy is an illusion.

    • Don't forget things away from the desk. One of my co-workers has cerebral palsy and even making a cup of tea takes him 3-7 minutes with a boiled kettle depending on how bad a day it is for him. If he was to get pulled up for his "productivity" the garage I work at would be immediately converted into a parking lot.

    • by Ogive17 ( 691899 )
      And all of that is tied to a "productivity" score? Sorry if you have a more hands-on job or spend time verbally collaborating with others.. your score will suffer. But those keyboard warriors are going to shine!
    • True... But this data is not usually used by managers to track employee's performance; that data would usually be used by security teams instead--although it can be used in various investigations after the fact. Using this type of data to measure and manage employee productivity usually ends in disaster: the wrong employees are pinned as the under-productive employees, employees find other ways to fake productivity while decreasing productivity, managers turn into micro-managers and hurt employee moral, et

    • by tlhIngan ( 30335 )

      It's one thing to use it for security purposes (which is often why it's logged and monitored) and quite another for monitoring "productivity". Because the latter means you get a metric as to how well you do documents, spreadsheets and emails.

      Oh, you wanted to work on CODE? Sorry, your editor reduces your productivity score. Oh, you asked a question to Slack? Lowered score.

      Oh, you needed time to THINK? Press those keys, bub, because thinking is off the clock time.

      Bathroom breaks? Use a bottle, like an Amazon

      • Remember that part in Snow Crash where YT's mom gets to work, and has a new office memo and policy to read about toilet paper? And she speculates how her supervisor will rate employees based on reading time, as well as purposefully backtracking to simulate re-reading, knowing that this stuff is all being tracked?
  • I honestly expected nothing to come of this, and maybe that's the actual outcome, but maybe it will be a change.

    It is as if organizing people that work and standing against things that are designed to put workers against each other is a useful thing.

  • This could all work for the employee, if it was designed to provide that feedback solely to that employee. *No, none, zippo, nada, mulch* network access for this application/service. The employee can review their own activity during specific intervals and over time, save to disk (with mandatory password-based encryption), trend it, whatever, but *zero* information about their activity on their PC is sent to anything but local disks without an explicit action by the user, and no such off-PC export function

  • The victims (labor and management are adversaries in the US and never forget it) are going to get screwed one way or the other so best for those skilled enough to game the system.
    A fair and just world was never an option so learn how best to deal with reality.

  • Productivity Score will only aggregate data at the organization level

    A principle adopted from the military. One or two people screw up, the entire squad does push-ups and extra laps. They will identify and take care of the laggards themselves.

  • Riiight! (Score:4, Insightful)

    by blastard ( 816262 ) on Tuesday December 01, 2020 @07:11PM (#60784052)

    There won't be usernames attached. But really how hard is it to deanonymize the info?

    I don't have any idea who the slacker employee is that punched in and out at the same time as Charlie.

  • You'll just have to pay extra for it.

Children begin by loving their parents. After a time they judge them. Rarely, if ever, do they forgive them. - Oscar Wilde

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