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Government Transportation

Production Problems at Boeing Factory Prompt Regulators to Review Lapses (bangkokpost.com) 63

Long-time Slashdot reader phalse phace writes: The FAA has begun looking into quality-control problems at Boeing for their wide-body jet Dreamliner that go back almost a decade.

The Wall Street Journal reports that "the plane maker has told U.S. aviation regulators that it produced certain parts at its South Carolina facilities that failed to meet its own design and manufacturing standards, according to an Aug. 31 internal Federal Aviation Administration memo." (Non-paywalled source here.)

The Journal reports:

As a result of "nonconforming" sections of the rear fuselage, or body of the plane, that fell short of engineering standards, according to the memo and these people, a high-level FAA review is considering mandating enhanced or accelerated inspections that could cover hundreds of jets.

The memo, a routine update or summary of safety issues pending in the FAA's Seattle office that oversees Boeing design and manufacturing issues, says such a safety directive could cover as many as about 900 of the roughly 1,000 Dreamliners delivered since 2011.

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Production Problems at Boeing Factory Prompt Regulators to Review Lapses

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  • by JoshuaZ ( 1134087 ) on Saturday September 12, 2020 @03:47PM (#60499886) Homepage
    The last few years, issues with the 737-Max, the failure of Starliner, and now issues with Dreamliner. Part of this seems to have been after Boeing merged with McDonnell-Douglas https://qz.com/1776080/how-the-mcdonnell-douglas-boeing-merger-led-to-the-737-max-crisis/ [qz.com] which resulted in despite Boeing being the stronger of the two and MD struggling, somehow ended up with MD executives in charge almost everywhere. And then some executives moved the headquarters to Chicago in a deliberate move to distance the highest level executives from the regular research and manufacturing people https://www.theatlantic.com/ideas/archive/2019/11/how-boeing-lost-its-bearings/602188/ [theatlantic.com]. In the last 20 years, this has taken one of the most impressive of aerospace companies and made them struggle repeatedly. And the problems just keep coming, with the new Starliner uncrewed flight being delayed repeatedly, with the crewed flight now scheduled for no earlier than June 2021 https://twitter.com/thesheetztweetz/status/1299413710222626817 [twitter.com] which will put it a year behind Crewed Dragon; what looked like a close race there has turned out to be nothing of the sort. Boeing needs to really clean up shop and deal with a lot of their problems.
    • by GameboyRMH ( 1153867 ) <gameboyrmh&gmail,com> on Saturday September 12, 2020 @04:23PM (#60499970) Journal

      The biggest problem is that the US government allowed Boeing to self-regulate, and what happened next was an inevitable consequence:

      https://www.washingtonpost.com... [washingtonpost.com]

      Like a moth to the flame, the company could not avoid cutting corners even though the consequences would ruin them in the long run. Boeing's failures need to be the final nail in the coffin of self-regulation.

      • by cusco ( 717999 )

        That's what happens in the game of Executive Musical Chairs, the goal is to suck what they can out of the company and then move on to loot a new company before the music stops.

    • by Burdell ( 228580 ) on Saturday September 12, 2020 @04:28PM (#60499978)

      The failing McDonnell-Douglas company used Boeing's money to buy Boeing, and then replaced the engineering-driven leadership with a bunch of executives that know nothing about (and have no obvious interest in) aerospace. It is now just another board gutting the very things that made their company valuable in search of short-term profits for shareholders looking for a quick buck.

    • The NG's are a ticking time bomb, just waiting to break into pieces in rough weather. There is already cases of rough landings causing them to break apart.

    • by Richard_at_work ( 517087 ) on Saturday September 12, 2020 @07:53PM (#60500410)

      Last *few* years?

      This is the company that pushed so hard for a 7/8/07 rollout of the 787 that the aircraft was assembled as a shell (you could literally see the back end of the cabin through the cockpit windows, there were no internals at all) and with non-aviation grade fasteners, requiring huge rework and a delay to the entire program of several, years.

      This is the company that took years to sort out QA issues with 787 fuselage barrels being delivered out of spec (fuselage joins being complicated because barrels were being delivered with kinks in them).

      This is the company that invested heavily in outsourcing on the 787 program, which failed so spectacularly that they had to buy out their partners and bring it back in house.

      This is the company which failed QA inspections on 787s to the point that fasteners were incorrectly installed, causing cracking and failures and requiring massive rework.

      This is the company that, for the first time in decades, had to write off the first few aircraft produced as R&D expenses (billions of dollars) - they were intended to be delivered to customers but ended up being nowhere near spec.

      This is the company which pushed the boundaries with battery technology by using lithium ion batteries on the 787 but didnt include additional safety precautions, which ultimately led to several fires and the grounding of the entire 787 fleet for a few months.

      The 787 has suffered other issues, including faulty locator beacon issues, problems with the design resulting in massive rework on the join between wing and body etc etc etc.

      The 787 accounting practices has also allowed Boeing to book a profit on each airframe delivered, while simultaneously booking a debt against future deliveries (so called “deferred production costs”) which reached the heady heights of nearly $20Billion before starting to decline - its now been blown completely because of Covid, meaning Boeing now has a huge paper debt to itself it needs to deal with, probably through a huge writedown). Right now, the 787 as a program will only actually turn a true profit if it outsells every previous program in Boeings history by a significant margin.

      Boeing has had problems with the 787 since the beginning, and while its a good aircraft its a bad program - this story is just the latest one.

      • by Shinobi ( 19308 )

        "The 787 accounting practices has also allowed Boeing to book a profit on each airframe delivered, while simultaneously booking a debt against future deliveries (so called âoedeferred production costsâ) which reached the heady heights of nearly $20Billion before starting to decline - its now been blown completely because of Covid, meaning Boeing now has a huge paper debt to itself it needs to deal with, probably through a huge writedown). Right now, the 787 as a program will only actually turn a t

    • by sjames ( 1099 )

      I predict a long slow implosion. The people with the authority to clean up the problem ARE the problem. They will never fire themselves or in any way dilute their authority or bonuses.

    • by tlhIngan ( 30335 )

      McDonnell-Douglas happened, that's what.

      It may appear that Boeing acquired MD, and on paper, that's what happened. However, culture wise, MD took over Boeing.

      The move of the HQ from Seattle to Chicago was the first problem. This moved all the executives away from where things were manufactured to an isolated building. This is especially so that most of the Boeing executives were engineers and have worked the line. Thus, the chance for production issues to be raised to management early disappeared.

      Basically,

  • by Mal-2 ( 675116 ) on Saturday September 12, 2020 @03:49PM (#60499898) Homepage Journal

    Just more proof that any particular problem with any particular Boeing aircraft ultimately traces back to the way the company makes decisions. The engineers are fine, it's management acting like they're infallible that isn't.

  • by clawsoon ( 748629 ) on Saturday September 12, 2020 @03:52PM (#60499916)
    Al Jazeerah made a video [youtube.com] a few years back with some disturbing inside-the-factory footage that's worth a watch as a background.
    • That was amazing. Just...fuck Boeing management.

      There are no shortcuts to quality. Furthermore, you can't "bluff" quality. These are airplanes, they will be used long-term in places all over the world, and they *will* fail if the quality is lacking.
      • Yep... but by that time the outgoing CEO will have enjoyed his $3 million-per-year pension for many years. So what does he care?

        It seems like the more respected an organization is, the more that successful sociopaths will try to achieve leadership positions in it. I'd say something about the vultures getting to the top of Boeing, but that would be an insult to birds.

        • by gweihir ( 88907 )

          Yep... but by that time the outgoing CEO will have enjoyed his $3 million-per-year pension for many years. So what does he care?

          It seems like the more respected an organization is, the more that successful sociopaths will try to achieve leadership positions in it. I'd say something about the vultures getting to the top of Boeing, but that would be an insult to birds.

          Indeed. Most large company CEOs these days are mercenaries. No loyalty to anything but themselves. And what a huge mistake to hire such people.

      • by gweihir ( 88907 )

        That was amazing. Just...fuck Boeing management.

        There are no shortcuts to quality. Furthermore, you can't "bluff" quality. These are airplanes, they will be used long-term in places all over the world, and they *will* fail if the quality is lacking.

        Very much so. Doing airplanes "cheaply" is a hugely expensive thing. One thing the incompetent bean-counters just do not get. Safe a penny here and a penny there, and suddenly these things start to fall out of the sky. You need the large safety margins on a technology like this one. Safe a penny, lose a billion.

  • It went from QUALITY to MONEY.

    • by gweihir ( 88907 )

      It went from QUALITY to MONEY.

      Actually it went to "a lot of money now, fuck the future". Now they have unfortunately reached that future and the bill comes due.

  • on both counts.
    "Production Problems" at Boeing Factory "Prompt Regulators"

    Hard to see anything good come out of this.
  • Boeing sure saved a lot of money getting rid of experienced engineers and experienced union production people by moving jobs across the country. The current executives will now have to spend more than the company "saved" in order to rework 800 Dreamliners. Not to mention the cost of lawsuits due to killing two planeloads full of people, the grounding and rework of 800 737 Max models -- and the lost sales. The executives who made those decisions are, I'm sure, long gone -- with their loot, of course. https:/ [usatoday.com]
  • by Snotnose ( 212196 ) on Saturday September 12, 2020 @06:01PM (#60500218)
    McDonnel Douglas was run by MBAs and they couldn't make competitive planes. Somehow they managed to buy Boeing with Boeing's own money, then the asshats that ran McDonnel Douglas into the ground took control of Boeing. Several years later we are seeing the results of MBAs looking to the next quarter results vs engineers looking long term.

    It't too bad we can't let Boeing fail, because that is really what they deserve.
  • I worked at Boeing (Score:5, Interesting)

    by Anonymous Coward on Saturday September 12, 2020 @06:09PM (#60500228)
    Albeit on the defense side until 2010. I think what started the slow decline was the systems engineering fad where an organization outsourced everything except a rump of 'system engineers' who would come up with the system design and then oversee the outsourcing, perhaps bringing any final integration in-house. Managers, systems engineers and maybe some IR&D would keep their jobs and everyone else would go. They never quite made it of course but they tried. Outsourcing kept costs far below doing the work in-house (no unions and their benefit packages, competition for outsourced work, reduced core competencies required, &c) and the all the savings was pure profit. Boeing was to become the middleman who faced the customer while outsourcing most of the work. The issues with this are too numerous to go into here and most people will have some idea. Well, Boeing's facing the customer now.
  • by quonset ( 4839537 ) on Saturday September 12, 2020 @06:42PM (#60500264)

    We need to reduce government regulation. It's quite clear private industry can take care of itself. No need to have the government mucking around with unnecessary rules and regulations. Get the government out of the way and these problems will go away. Once and for all.

  • It was the Unions in Seattle (Snohomish County, actually) who kept the quality of product high. They negotiated this with Boeing decades ago. The executives were not in charge of hiring and firing in Washington State, the Union was. All Foremen and Supervisors were Union as well. If it cost more to maintain safety and/or quality of product, they spent the money even under direct orders from the executives to cut costs. The executives had no power at the Seattle plant as long as the Union could prove th

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