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Crime Businesses

Amazon Delivery Drivers Part Of Theft Ring Selling 'Millions' in Stolen Goods on Amazon (go.com) 84

An anonymous reader quotes the Associated Press: The two contract delivery drivers working for Amazon had a clear-cut assignment: They were supposed to bring packages from a warehouse south of Seattle to a post office for shipping, or sometimes drive to Seattle-Tacoma International Airport to pick up items that were being returned to the company. Instead, the FBI said in a search warrant affidavit unsealed last month, they routinely stole the items and sold them at pawn shops.

A police detective last summer noticed that one of the drivers had dozens of pawn shop transactions, and thus began an investigation that uncovered a theft ring that sold millions of dollars' worth of stolen goods on Amazon.com in the past six years, the FBI said... Amazon told investigators that Zghair stole about $100,000 worth of property, including gaming systems, sporting goods and computer products -- items he sold to one of the pawn shops for less than $20,000, the agent wrote...

Detectives staked out the pawn shops, Innovation Best in Kent and Thrift-Electro in Renton, and observed that they appeared to be paying shoplifters and drug users cash for new items from Home Depot, Lowes and Fred Meyer department stores. Unlike typical pawn shops, they didn't make sales; instead, the products were moved to a warehouse and to Amazon "fulfillment centers," from where they were shipped when they were sold on Amazon's website by sellers using the handles "Bestforyouall" or "Freeshipforyou," the affidavit said.

Police say the pawn shops had received 48,000 items over the past six years -- for which they'd paid $4.1 million -- including razors, electric toothbrushes, and allergy medicine.
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Amazon Delivery Drivers Part Of Theft Ring Selling 'Millions' in Stolen Goods on Amazon

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  • by 93 Escort Wagon ( 326346 ) on Saturday August 03, 2019 @05:57PM (#59035952)

    The article doesn’t explain this either - how on earth can you pick up hundreds of packages for Amazon, not deliver them to the warehouse (or post office), and not have Amazon notice? It wasn’t even Amazon who got suspicious... the detective was looking at pawn shop transactions, for Pete’s sake.

    I can’t believe Amazon’s logistics are that sloppy.

    • by gijoel ( 628142 )
      Dumb thieves. It's not as if the average criminal has above average intelligence.
    • Amazon is set to clear $258.22 billion in US retail sales in 2018, according to eMarketer's figures, which will work out to 49.1 percent of all online retail spend in the country, and 5 percent of all retail sales.

      They have cornered the stolen package market, also, and too.

    • by Anonymous Coward

      The article doesnâ(TM)t explain this either - how on earth can you pick up hundreds of packages for Amazon, not deliver them to the warehouse (or post office), and not have Amazon notice? It wasnâ(TM)t even Amazon who got suspicious

      At this scale you'd think a human at Amazon would have eventually been involved, but at the small scale this apparently happens frequently according to 3rd party sellers.

      Basically no matter what goes wrong, the automated system dings the seller as at fault, and the mess gets dumped in their lap. Even from what I've seen, Amazon doesn't listen much to the sellers.

      So the seller ships the item, it goes missing "internally", the customer complains they never got the item, and the seller gets flagged as having

    • Amazon doesn't care, so long as it eventually makes a profit?
    • by rsilvergun ( 571051 ) on Saturday August 03, 2019 @08:20PM (#59036340)
      this is just people stealing stuff and putting it on Amazon. They happened to be Amazon drivers, which isn't hard to imagine since anyone can drive for Amazon. This is just a regular fencing operation, that's all. They took in stolen goods from run of the mill thieves. Probably package thieves. The author used the Amazon driver angle to get clicks.
    • because there drivers pick up that many packages a day. 1 or two going missing to say someone stealing it off the porch is not going to raise a flag.
    • by tlhIngan ( 30335 )

      The article doesnâ(TM)t explain this either - how on earth can you pick up hundreds of packages for Amazon, not deliver them to the warehouse (or post office), and not have Amazon notice? It wasnâ(TM)t even Amazon who got suspicious... the detective was looking at pawn shop transactions, for Peteâ(TM)s sake.

      I canâ(TM)t believe Amazonâ(TM)s logistics are that sloppy.

      They're packages Amazon doesn't really care about - stuff like returns and such. Returns are annoying to deal with - co

    • I tried to understand this. I got prime and never again. Ordered a rare bit of kit for £400. First time got delivered to a neighbour, except the signature was someone else's entirely. Could never track it down. Called and they sent a replacement. That disappeared as well. Called again to get a replacement again. They were sure, as though just business as usual. Amazon swallows £800 like it's nothing. I cancelled prime after that because even if amazon resends easily stuff just going poof like th
  • by Anonymous Coward on Saturday August 03, 2019 @06:26PM (#59036044)

    The Amazon package store clerks run a similar scam. It only works on "counter pickups", where a customer has many small items. They hand over 5 or 6 boxes, holding back the one or two that are valuable in the back. Of course, all the boxes have been scanned as delivered to the user.

    They then ask the customer if "that's everything". Most of the time, the customer can't fully inventory all items, particular if some orders have 2 or 3 to a box. They literally have to open each item in the store, reconcile them with what's still pending/not yet delivered, and compare with what the online site says they just picked up. Most just haul their boxes to the car and discover the problem at home. Since the stolen item was scanned as delivered, you can't dispute it online (the web site disables those reporting options). And if you return to the Amazon pickup location, they tell you to try customer service.

    Meanwhile, the scanned-and-withheld item is taken home at shift end. I've seen this happen to a few friends, and even had it tried on me once. My advice is to check all items at pickup, no matter how crowded the store, and how long the wait. Or order items in smaller quantity or combine all items into a single box for shipment, so it is easier to reconcile.

    An better solution would be to pay the Amazon works a living wage, so theft is rare, a not a survival strategy.

    • My advice is to check all items at pickup, no matter how crowded the store, and how long the wait. Or order items in smaller quantity or combine all items into a single box for shipment, so it is easier to reconcile.

      If you have to drive to a store to pick up your Amazon order, why not just drive to a retailer (e.g. Target, Best Buy, Costco, etc.) and buy what you need there?

      Doesn't ordering from Amazon only to have to drive to another physical location to pick up your order defeat the purpose of online ordering (i.e. convenience of not having to drive somewhere to get items)?

      • If you have to drive to a store to pick up your Amazon order, why not just drive to a retailer (e.g. Target, Best Buy, Costco, etc.) and buy what you need there?

        There is an Amazon Locker about 1 mile from my house. The closest Walmart is 6 miles.

        Many items on Amazon are not available in stores. A large retail store may have 50,000 different products for sale. Amazon has millions.

      • If you have to drive to a store to pick up your Amazon order, why not just drive to a retailer (e.g. Target, Best Buy, Costco, etc.) and buy what you need there?

        Even if I had to drive directly to one of those retailers to pick up my Amazon purchases, Amazon would still have broader selection and lower prices.

        Most retail is going away, and good riddance. I can't even get a good feel for a product in store conditions, so I'm dependent on reviews to determine what's worth buying anyway. Why would I then I want to go to the store? The only things I really need right now are food, clothes, and shelter. Clothing stores make sense, because electronic fitment is in its inf

      • by Agripa ( 139780 )

        If you have to drive to a store to pick up your Amazon order, why not just drive to a retailer (e.g. Target, Best Buy, Costco, etc.) and buy what you need there?

        Doesn't ordering from Amazon only to have to drive to another physical location to pick up your order defeat the purpose of online ordering (i.e. convenience of not having to drive somewhere to get items)?

        Because Target, Best Buy, Costco, etc. do not have what I want and make it too difficult to order.

    • My advice is to check all items at pickup, no matter how crowded the store, and how long the wait. Or order items in smaller quantity or combine all items into a single box for shipment, so it is easier to reconcile.

      You can't choose to combine items into a single box. You can order a bunch of stuff at once and have it broken up into a psuedorandom number of shipments based on who is fulfilling it, and where it is warehoused.

  • by JoeyRox ( 2711699 ) on Saturday August 03, 2019 @06:55PM (#59036144)
    So these two Amazon drivers were selling stolen goods coming to/from Amazon to these pawn shops, and the same pawn shops were also selling items they bought from shoplifters and drug dealers on their own third-party Amazon storefront. Which begs the question - I wonder how how many times an item stolen by the Amazon drivers and sold to these pawn shops were then turned around and sold on Amazon by the pawn shops.
    • trust me the pawn shop knew what was up. same guy always coming in with new items trying to sell them 90% of there inventory is stolen these days,
  • What are these maroons thinking? Any half-ass company will track failed shipments vs. segment and who had it, and they will stick out like a sore thumb.

    • What are these maroons thinking? Any half-ass company will track failed shipments vs. segment and who had it, and they will stick out like a sore thumb.

      You'd think so. But that is not how they were caught.

    • Comment removed based on user account deletion
      • Looks like Slashdot is feeling generous lately, last time I used "maroon" in exactly the same way I was accused of racism.

  • This should have come through loud and clear in the shrink metrics. Amazon completely dropped the ball on this. There's really no excuse besides gross incompetence/negligence.

    • Re: (Score:3, Insightful)

      by Anonymous Coward

      not only that, but high ticket (and many not-so-high value but with rapid turnover potential) items have scannable serial numbers that manufacturers, wholesalers, warehouses and retailers all track. amazon themselves couldn't figure out that third-party merchants were submitting for fulfillment program inventory the same fucking serial numbers that were already in the system.

      • amazon themselves couldn't figure out that third-party merchants were submitting for fulfillment program inventory the same fucking serial numbers that were already in the system.

        Do remember that sometimes people buy something, then sell it later. If I buy something from Amazon, then sell it in a garage sale later, and the buyer then sells it on Amazon, there's nothing illegal/immoral/fattening going on, so Amazon would have no particular reason to give a rat's ass about it....

  • by spinitch ( 1033676 ) on Saturday August 03, 2019 @08:33PM (#59036364)
    Warehouse workers efficiency and utilization measured very closely but on time delivery with specific drivers not suspected? Pity the Amazon PHB who gets to explain their performance. Guess they have bigger challenges like finding cheap reliable drivers outside of major delivery companies. The backlog might have made it hard to drop this driver. He sucks but we have to many deliveries to full fill.
  • A police detective last summer noticed that one of the drivers had dozens of pawn shop transactions,

    So, hang on, the police get a record of all pawn shop transactions, and they regularly trawl through them?

    That groaning sound was the sound of an industry - a small one, granted - dieing with a knife through the heart.

    • A number of states passed laws requiring this kind of pawn shop record keeping and automatic transmission to law enforcement to try to crack down on pawn shops laundering stolen goods.

      AFAIK all states require the record keeping on all transactions but not very many have automatic transfer of these logs to law enforcement.

Keep up the good work! But please don't ask me to help.

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