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Government

After City Switched To a New Bodycam Vendor, Axon Threatened Its Credit Score (muckrock.com) 63

Long-time Slashdot reader v3rgEz shares an article from MuckRock: The deal Fontana Police Department struck with Axon sounded simple enough: a trial of five inexpensive body cameras and, for each of them, a Professional subscription to the company's cloud storage system.

When the California city decided to use a different vendor years later, however, it found itself stuck continuing to pay $4,000 per year for an unused service. Exiting the contract, the department was told, could tarnish the city's credit rating -- even though the contract included a "termination for convenience" clause to avoid just that situation.

A police department lieutenant tells the site that they ultimately spent over $8,000 for the cloud subscription which they'd already stopped using. (Last year Axon made $160 million from the recurring payments for its data-storage products.)

The article also notes that Axon (the company formerly known as Taser, the stun gun manufacturers) now has "some form of customer relationship with 17,000 of the roughly 18,000 law enforcement agencies in the U.S., and it's actively working to grow its international customer base, making it one of the most ubiquitous providers of police technology."
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After City Switched To a New Bodycam Vendor, Axon Threatened Its Credit Score

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  • A sales rep was bullshitting?

  • Sales doesn't like to deal with court appearances where the companies representation has to get involved.

  • They stopped using the cameras, stopped submitting new data to the cloud, but was the existing data in the cloud being maintained by Axion? So that lawyers and courts could possibly access it if needed? That sounds like a reason for minor payments to Axion even if you have moved on to a different camera/cloud provider.

    Not saying this is what happened but we are dealing with data that needs long term accessibility so something like the above needs to be considered.
    • by Anonymous Coward

      Why is government data being held by private companies?
      All government data should be on government systems and available easily to the public and government alike.

      • You want each small town city council to handle that kind of minutia?

        • by rtb61 ( 674572 )

          So end the county mounty silliness in the US and go straight state based policing and tidy up all this nonsense and save hundreds of millions in police administration fees.

        • by sjames ( 1099 )

          Yes.

          If they can't manage that, they have no business deploying people with guns.

        • by MrL0G1C ( 867445 )

          Sure why not, that's what they've been doing since they've existed. Just because offices went digital doesn't mean everything should be out-sourced.

      • by drnb ( 2434720 )

        Why is government data being held by private companies?

        Technically its being held by a government contractor, hence the $4K per month.

        Don't know if you've heard but government contractors have held lots of data for the government for decades. Manufacture and supply beans, bullets and bandages for the military. Do science for the government, hold that data too.

        All government data should be on government systems and available easily to the public and government alike.

        Has that ever been true this or the previous century?

  • Hmmm.... (Score:4, Interesting)

    by meerling ( 1487879 ) on Saturday May 11, 2019 @03:56PM (#58575380)
    Sounds like the police need to arrest them for extortion, as well as sue for violation of contracts and bait & switch.
    (ianal)
    • by MrL0G1C ( 867445 )

      It seems to make no difference either way because according to the article they paid in full for a 5 year contract already and the contract ends this year. It's a non-story about a bunch of people who didn't quit a contract because they didn't bother to read the terms and conditions which would of allowed them to end the contract.

  • Re: (Score:2, Insightful)

    Comment removed based on user account deletion
  • by RogueWarrior65 ( 678876 ) on Saturday May 11, 2019 @05:31PM (#58575630)

    Having met a few of the top management at this company, I can say that this sort of behavior doesn't surprise me at all. This is a corporate culture that tried to draw an analogy between their taser lawsuit win-loss ratio to professional football team performance. Tone deaf.

    • ...and having dealt with the City of Fontana, I’m not surprised they paid for two years.

      Parasites and poor cities...

    • I guess that this corporate culture is one of the reasons companies reach where they are. I met a few CEOs in my life that were successful and complete assholes. This attitude helped to climb faster than the average Joe in their company hierarchy
  • Depending on the wording of the contract, the department either is or is not violating that contract. Even if we had the text of the contract here, few slashdotters are attorneys who are able to interpret it. (I'm not)

    Then the threat to reduce their credit card score is either reasonable for a breech of contract or is a something akin to blackmail.

    Courts should be able to sort this out.

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