YouTube Algorithm Can Decide Your Channel URL Now Belongs To Someone Else 272
An anonymous reader writes: In 2005, blogger Matthew Lush registered "Lush" as his account on the then-nascent YouTube service, receiving www.youtube.com/lush as the URL for his channel. He went on to use this address on his marketing materials and merchandise. Now, YouTube has taken the URL and reassigned it to the Lush cosmetics brand. Google states that an algorithm determined the URL should belong to the cosmetics firm rather than its current owner, and insists that it is not possible to reverse the unrequested change. Although Lush cosmetics has the option of changing away from their newly-received URL and thereby freeing it up for Mr. Lush's use, they state that they have not decided whether they will. Google has offered to pay for some of Mr. Lush's marketing expenses as compensation.
Makes sense (Score:2, Insightful)
"Lush" is a well known brand. If people go to www.youtube.com/lush they would expect to see Lush cosmetics, not some random guy. Similar for www.youtube.com/mcdonalds. Not sure what the issue is here. He doesn't own the site.
Comment removed (Score:5, Insightful)
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Google's ability to understand this is because of their position as the web's defacto gatekeeper. If people can't find things from their URL, they're forced to Google it to find things.
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If you're going to auto-transfer ownership of names based on rights ownership, then they should include a suffix indicating the trademark group they belong to.
e.g. LushCosmetics, McDonaldsHamburgers (or McDonaldsFastFood), AppleRecords (aka the Beatles' record label) which is not to be confused with AppleComputers, etc.
p.s. I've never heard of Lush cosmetics until this article. Maybelline, Revlon, Avon: Yes, I've heard of those. Lush? No, never heard of them. But I'm a guy, so maybe that explains it.
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Would you go to slashdot.org/macdonalds and expect a page about hamburgers to come up?
No. I'd expect a link to an article on dice.com.
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No a smaller marketing budget.
Re:Makes sense (Score:5, Interesting)
How did you reach that conclusion? Genuinely curious.
Google Fight: "Lush band" vs. "Lush Cosmetics" [googlefight.com]
Re:Makes sense (Score:5, Insightful)
Besides, "Lush" is a standard common usage word that is neither copyrightable, nor trademarkable. IANAL
It is absolutely protected by trademark.
The very fact that he had used it in commerce give it automatic, de facto trademark protections. Even if he did not register the mark, it still has protection; defending an unregistered mark has a higher burden of proof, but by his use in commerce he automatically gained several legal rights relating to trademark. If he had registered his mark, the protections would be even stronger.
But moving on from trademark, there is also the issue of YouTube's ToS agreement.
And that is where it gets REALLY interesting.
It is quite possible that Google/YouTube violated YouTube's published ToS in this. Their termination policy (part 7 of the EULA) is for (A) repeat infringement of the rules which doesn't apply here, or (B) if "YouTube reserves the right to decide whether Content violates these Terms of Service for reasons other than copyright infringement, such as, but not limited to, pornography, obscenity, or excessive length. YouTube may at any time, without prior notice and in its sole discretion, remove such Content and/or terminate a user'su account for submitting such material in violation of these Terms of Service."
While they do reserve the right to interpret their ToS, that doesn't mean they can make up reasons outside the ToS.
No it doesn't (Score:5, Insightful)
He registered the channel 10 years ago. Too bad if in the meantime some cosmetics firm with the same name has become successful. Perhaps every word in the english dictionary should be off limits just in case some firm comes along and wants to claim it as their own trademark eh?
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I think you will find the cosmetics firm has been around far longer than 10 years, a quick Google tells me that the Lush cosmetics brand has been in existence since 1995, and the company itself has an even longer history being a major supplier to the Body Shop before it took production in house.
Granted if you where not living in the UK 20 years ago you might not be aware...
Huh? (Score:4, Informative)
What are you talking about?
Re:No it doesn't (Score:4, Insightful)
Thats quite a feat, subtracting 2005 from 2015 and getting 8. Hope you don't do IT for a living.
Re:No it doesn't (Score:5, Funny)
Thats quite a feat, subtracting 2005 from 2015 and getting 8. Hope you don't do IT for a living.
It's an off-by-one error.
Re:No it doesn't (Score:5, Funny)
It's an off-by-one error.
You're off by one.
Re:No it doesn't (Score:5, Funny)
He's just thinking in base 8. Remember, base 8 is just like base 10... if you're missing two fingers!
Re:No it doesn't (Score:5, Funny)
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The submitted post says that he registered his /lush in 2005. So now we are officially not reading even the post, much less the article.
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I know RTFA is not something that happens often on /., or even reading the entire article summary. But you didn't even need to read the whole summary. The first couple of words of the first sentence of the summary would indicate you're wrong. A history of YouTube [wikipedia.org] would indicate you're wrong. The YouTube WHOIS record [who.is] would indicate you're wrong. YouTube itself [youtube.com] would say you're wrong.
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I understand if there were some trademark issue, that they _removed_ yt.com/lush, and replaced it with 301 to yt.com/matthewlush . Replacing the page with something else completely will only harm those who try to access the old link. If the company wants anything, they can get yt.com/lushcosmetics or whatever, but they shouldn't misrepresent their content. Users who have the old link expect the old content, that's what URIs are for.
Breaking links is a bad thing (TM), and google has the knowledge to know tha
Re:Makes sense (Score:5, Informative)
IIRC, there are exceptions in trademark law carved out for peoples' names. That is, someone whose last name is Google could not be prevented from using their name as the name of their company. There are likely some nuances to this, such as that the company couldn't bear the exact same legal name "Google, Inc." or choose the name with intent to cause confusion. Two names that existed in separate industries should be considered safe. This case of naming rights on a privately owned service further complicates the spirit of the law, insomuch as a private entity has control of most of the name and can rightfully choose who uses its service.
ICANN at least honors this sentiment for domains. See the case of Uzi Nissan [nissan.com] is Nissan Motors v. Nissan Computer [wikipedia.org], who registered Nissan.com [nissan.com] before Nissan Motors [nissan-motors.com]. Similarly in nature, Microsoft v. MikeRoweSoft [wikipedia.org] existed, but was settled out of court.
Personally, I'd like to see Google and other services that offer naming of pages to follow similar guidelines: no one can be prevented from claiming their name.
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But this isn't even a trademark dispute, its a company policy dispute.
Though, its also an issue of well....trade. What happens when Lush Internetworking Products and Lush Sex toys and Lush tabletop games, all run by different people, all become popular....and half the customers of each have never heard of the others?
If Lush skateboards become more popular than another Lush, will it change to them? Fair is fair right?
Re:Makes sense (Score:5, Informative)
"Lush" is a well known brand. If people go to www.youtube.com/lush they would expect to see Lush cosmetics, not some random guy. Similar for www.youtube.com/mcdonalds. Not sure what the issue is here. He doesn't own the site.
People entering www.youtube.com/lush expect to see marketing information from the same guy who registered the name many years ago, not some random company. Not sure what your thought process is here. Lush cosmetics doesn't own the site.
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You're thinking of the Billy Rose's Aquacade case in New York, in which a small business owner named Billy Rose was not allowed to apply his own name to his business, because of confusion with the established brand of Billy Rose's Aquacade. "B-B-But..." sputtered his lawyer, "Billy Rose is my client's real name. The guy who runs the Aquacade is named Rosenstein!" The ruling was still that the established nature of the Aquacade brand superseded the defendant's use of his own name.
But in this case, Mr. Lush r
Re:Makes sense (Score:4, Informative)
Except it's not a domain registration, so there is no chance of domain squatting. It's path/URL within the YouTube.com domain. It's YouTube.com/Google property for them to use as they see fit.
Re:Makes sense (Score:5, Insightful)
You think there is only one company by the name of "Lush" in the whole wide world? Or even in America?
Who decides which company gets this nice short URL and which doesn't?
This is usually solved on the first come first served basis, and Google should to the same.
And since this guy was the first and has the right to us his name (he didn't go for "lushcosmetics" nor "whitehousegov") he should keep it.
This decision by Google is stupid and sets a bad precedent.
Not counting the fact that their argument that this can not be reversed is certainly an outright lie.
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First come first served leads to squatting, for example domain squatting. Google has little to gain by hosting garbage channels, in fact they detract from Youtube's overall value by drowning out signal under noise, and frankly I doubt Google's staff likes parasites any more than anyone else does.
On the other hand, any other decision criteria means deciding who has "rights" to a certain name. If this decision process
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If you were looking youtube.com/somename is meaningless. If you want to find something you use the search page. Randomly switching urls around without anyone asking for it and for no apparent reason isn't even evil... its just stupid.
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That's BS. Only people who use cosmetics and who reside in whatever part of the world Lush sells to would expect that. Furthermore, even they shouldn't be too surprised since Lush is an actual English word AND a common surname. Anybody could have claimed it for valid reasons AND Lush the cosmetics company failed to do so.
Your argument is like going to something named Windows, finding a builder who installs windows in houses and being incredulous that it wasn't Microsoft Windows.
I wish that companies like
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Really? Because I would expect to see the musicvideo's for the band "Lush", which was formed in 1987, broken up in 1988, reformed in 1989 and was still active in 1994, when some cosmetics company used the same name for their brand.
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"Lush" is a well known brand. If people go to www.youtube.com/lush they would expect to see Lush cosmetics, not some random guy.
sorry but this is utter nonsense. what if i'd expect that blogger, or the music band, and not some random cosmetics shop?
this problem is usually addressed with a "first come first serve" policy, as in domain names or trade marks. any conflicts are dealt through an arbitrer with the implicated parts knowing. youtube just grabbing peoples' channel names as they see fit is just ... wow.
Not sure what the issue is here. He doesn't own the site.
the real issue here is that youtube is a service and mr.lush is not the customer, he's the product. that's why he has to suck
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"Lush" is a well known brand. If people go to www.youtube.com/lush they would expect to see Lush cosmetics, not some random guy. Similar for www.youtube.com/mcdonalds.
Uh, who are these "people"? I've heard of McDonald's, but I've never heard of Lush cosmetics. If I went to www.youtube.com/lush, I don't know what I'd expect to see. Certainly not a cosmetics company. Porn maybe?
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Re:Makes sense (Score:5, Informative)
He's still accesible at youtube.com/user/lush just like every other channel is. youtube.com/lush just happened to be a shorter URL that apparently isn't always unique to you.
Re:Makes sense (Score:5, Informative)
Yup, the canonical URL for a channel is and has always been youtube.com/user/[channel name]. It just so happens that youtube.com/[channel name] defaulted to redirecting to that if there was nothing else of interest there (there will be other subdirectories with specific purposes there that may be valid channel names but would not redirect) - I would be very surprised if this was ever documented as something to be expected, it was just being liberal with accepting URLs. It yields a redirect, so it's immediately clear that your intended destination is elsewhere, and nobody should be copying and pasting a naked URL like that unless they're doing it deliberately.
It seems Google is now inserting more things into that namespace, effectively using it as a shortener, adding aliases for other channels.
This is just a case of relying on an undocumented feature. You should always be prepared for that to bite you in the ass unexpectedly. It sucks for Matthew Lush, but unless he can point at official documentation that stated that the shorter URL was a valid way of referencing a YouTube channel persistently, he really can't blame Google for this one. Nobody took away his actual channel URL, they just changed an undocumented shortcut that he was relying on.
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Also his channel has a lot more followers (subscribers) on YouTube than does the cosmetics brand. So he is definitely not squatting. Considering how long he has had his channel, I would not be surprised if he has also been on YouTube for a lot longer than Lush cosmetics.
Re:Never heard (Score:5, Insightful)
They're a prestige high-end brand like MAC, Nars, or Stila. You won't find their products at your local Walgreens. If my memory serves me well they're around the same vintage as those brands. They've been around longer than Youtube, that's for sure.
Avon's mostly crap, the good Avon stuff is in their Mark sub-brand.
Re: (Score:3, Interesting)
They're an upmarket / prestigious cosmetics manufacturer started here in the UK. If you walk past a lush store you can smell it a mile away, they're known for extremely nice / strong smelling, things.
My other half loves them.
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They're a prestige high-end brand like MAC, Nars, or Stila.
Not really. They're a self-promoting alternahippie brand. My lady has some of their products, make of that what you will. They're "all-natural" etc etc. That's their claim to fame. That means that you don't find them in department stores, which just want maximum markup and don't give a shit if products are made out of cocoa butter, coconut fat and beeswax... or reclaimed tallow. It's just money to them. You find Lush in head shops and "full-figured" clothing stores, "international" clothing stores, places l
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Perhaps I should have clarified that they categorize "themselves" as a prestige brand, not that their products are actually better than what one could find at Tarjay. Of course one could say that about many prestige or department store brands...Lancome, I'm looking at you, you know I'm just going to wait for the L'Oreal/Maybelline version of your new product since it won't be overpriced as much.
Also, MAC has been on its way down.
You sound like a former AFer (alt.fashion) or MUAer.
Re:Never heard (Score:4, Funny)
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Sorry, all my girlfriends are Canadian.
Re:Never heard (Score:4, Funny)
Sorry, all my girlfriends are Canadian.
so then you must be well acquainted with the word "lush"
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It's quite popular in Europe. Try to get an European girlfriend next time.
As this is slashdot, I think that for "girlfriends" we can safely substitute "my sister and her friends".
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As this is slashdot, I think that for "girlfriends" we can safely substitute "my sister and her friends".
because slashdotters can get a sister and her friends out of a 3-d printer?
Re:Never heard (Score:4, Interesting)
My wife is addicted to the damned stuff.
Lush is a cosmetics company that positions itself as the uber-hippie, swears itself against animal testing and such, and promotes pretty much every costmetics-related left-leaning cause you can imagine...
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...all while charging about the same prices per gram of product as, oh, I dunno... cocaine.
Nah. If you get cocaine up your nose it wears off. The smell of a Lush shop will linger for months.
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Lush is Apple?
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Yeah, if I'm interested in videos from a company, I usually go to the company web site and look for "videos" or "media" or something similar......and if they host those videos on YouTube and embed them or redirect me directly to YouTube, I don't really care.
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I just tried youtube.com/youtube and my modem imploded.
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It doesn't sound like anybody paid Google, rather this was some automatic process
Processes don't write themselves...
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I second that. The clause was there for this exact reason. The protected themselves legally by allowing anything to go. Our world, our rules...
BTW Jack, I want to apologize for stepping to a new low when I ask if you were 16 years old in a different subject. I'm usually in tune with what you write (I've seen lots of your comments over the years) and I just forgot to accept that it was your opinion.
Never belonged to you (Score:5, Insightful)
Never belonged to you in the first place.
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That's the attitude that allows these companies to get away with their discourteous behaviour.
Re:Never belonged to you (Score:5, Interesting)
But it's naive in the extreme to believe that some kind of informal system of first come, first served meets squatter's rights would prevail when the players in question are large commercial entities.
The Internet as we knew it 15 years ago (or more..) is dead, as is the benevolent giant of Google. It's not run by geeks for geeks under some informal geek code of honor anymore. It's a commercial marketplace run by corporations for a profit.
And anyone with a clue and any exposure to Google would have to understand that their services and systems change as they see fit. If you rely on Google for anything, you'd better be, as the MBAs say, nimble and able to pivot when they change their minds. Their services come and go. Beta, labs, products, whatever, if it's not making ad revenue it's on life support and will disappear whenever they feel like it.
What a bunch of douchebags. (Score:2, Insightful)
Hi, we are google, one of the worlds most massive computer companies, and no we cant change a database value but we will give you a couple thousand to leave it all alone.
Comment removed (Score:4, Insightful)
Re:URLs (Score:5, Interesting)
In a recent Ask Slashdot [slashdot.org], the person asking the question was ridiculed by many for relying on his free ISP email account instead of his own domain hosted with a 3rd party provider to allow for portability. I think a similar argument applies here.
Why doesn't Mr. Lush have his own domain/website instead of relying on Google/YouTube to be his direct URL? Just like your ISP provided email account, it may be your account to use, but you don't own it. It's property of the ISP and is subject to their whim in use.
Yeah it sucks that something that was "his" was taken away what appears to be arbitrarily due to some algorithm. But if he is reliant on that URL perhaps he should use something that he has better control and full ownership of.
Re:URLs (Score:5, Interesting)
But there is no justifiable reason why Google should do crap like this.
Lush isn't a sufficiently unique or trademarked term that there could only be one entity using the word Lush. It's not like it was "Lush Cosmetics" and he was stepping on their trademark.
And since trademarks are only valid in your area of business, there is NO legal justification for saying it's not his anymore.
He's been using it for a decade by the looks of it, so there is no way you can claim he's a late comer or cybersquatting.
Basically this is a bullshit policy, badly implemented by Google/YouTube, which basically says "we're going to arbitrarily decide that the branding you have worked on for years is no longer your own because we say so".
So, take your pick, evil, incompetent, or just plain old assholes -- possibly all three. But Google is the ones doing stupid things here.
This is kind of like Slashdot saying "we've decided the account name cdrudge should belong to someone else now" -- because it makes no sense whatsoever to take it away from someone who has been using it for so long.
This is just random garbage by random algorithms which isn't based on a damned thing than the arbitrary code Google has decided is the arbiter of these things.
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It has nothing to do with trademarks, or anything like that. Google no doubt noticed that the majority of his visitors would then search further for lush cosmetics. They view the URL as akin to a search term that needs to be optimized for the masses.
I'm not going to say it's right or should be done. But it is most certainly not arbitrary. And it is almost certainly legal, because the laws haven't kept up with things like accounts as property rights, etc.
Re:URLs (Score:5, Insightful)
Well, this was his username on YouTube, and even if YouTube changed their URL structure, the channel registered in his name got taken away, assigned to an entity who didn't ask for it, and marked as now being the property of someone else.
This isn't like making a reference to something which should be changing ... this is saying "my channel on YouTube is Lush, and even if YouTube changes its URL, my channel is still Lush".
When YouTube basically exists to make money from showing the content other people have created, suddenly deciding after ten freaking years that the channel should be arbitrarily given to someone else is basically bullshit.
This is entirely about Google being assholes, who are preemptively trying to maximize the branding for people who didn't ask for it, and suddenly deciding that the 10 years he used that account and placed content on YouTube doesn't matter.
Sorry, but this is stupidity on behalf of Google, and has nothing to do with URLs which change. They took away his frigging account name for NO other reason than some algorithm said so.
Basically they picked the entity who they felt deserved the name, instead of the one who had been using it and had a legitimate claim to us.
It's just another example of how Google is full of shit and no longer following their "do no evil" thing -- because this is an asshole move.
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It's just another example of how Google is full of shit and no longer following their "do no evil" thing -- because this is an asshole move.
You're both right. Google gives you no guarantees they won't steal your URLs or respond to obviously fradulent DMCA takedown requests. When they do those things those are asshole moves, but you also should know better than to base your online reputation on them. Get your own domain. Find a second host for your video content, to use when Google does something bad to the copy on Youtube. Don't trust Google. That's fucking stupid. Yeah, I use gmail. I don't send my secret plans to rule the world through it.
Re:URLs (Score:4, Informative)
They didn't get the channel. They just got the shorthand URL - https://www.youtube.com/user/l... [youtube.com] still goes to his channel, he still has all his followers, etc. This is just redirection of the shorthand URL https://www.youtube.com/lush/ [youtube.com] to Lush Cosmetic's channel.
Probably their algorithm, like most of Google's stuff, is based on usage - they saw that people frequently visited /lush/; then went to the channel for Lush Cosmetics afterwards.
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Probably their algorithm, like most of Google's stuff, is based on usage - they saw that people frequently visited /lush/; then went to the channel for Lush Cosmetics afterwards.
Consider the following: I am CTO of Big Traffic Company and we dont do much with videos, but we decided that your username FWIPP happens to be hip and cool and shit and could increase our brand. I have a video espousing the greatness of BigTraffic or one of our products and put it on youtube under the username BigTraffic.
So far nothing evil, but then I place on bigtraffic.com a link to your youtube.com/FWIPP/ shorthand saying "check out this awesome video" and keenly put in enough info on our main page s
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If I accessed a non-youtube URL and it redirected me to youtube, I would never use the original URL again because it is most likely some click-counting intermediary. YouTube is a well known and trusted video streaming site, while mylamedomain.com/youtubevideos is questionable unless you've already visited it.
YouTube was offering people branding by giving them simple URLs with their account name at the end, now they are taking away their offering from one individual and giving it to a company because money.
Re: URLs (Score:2)
What I want to know is what happens when their algorithm "desides" to switch again
Bullshit (Score:3)
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Really, Google can't undo a change made by a fucking algorithm? Bullshit!
My guess is that there's a lot more to this story than what we're seeing.
(Disclosure: I work for Google, but know nothing about it beyond what's in the article.)
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Well, how about you tell your colleagues that it is stupid to piss of one of your first customers (that guy has been using YouTube for 10 years!) with no good reason.
He was there first, he has every right to use the name, and there are certainly more than one company by the name of 'Lush'.
Creating the precedent opens a can of worms.
And: Even if we don't know everything. Saying that they can not undo a change they did is definitely bullshit. They might not want to, but if they could change it in one directio
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I don't think this is so much on Lush, who claims they didn't ask for the URL change. Could be wrong, though.
Full disclosure: Lush bath bombs are the bee's knees.
Here's my two cents (Score:4, Insightful)
Seemingly, Google the omnipotent search engine has a bit of egg on its face,
but both Lush's will benefit largely from this story's exposure.
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but both Lush's will benefit largely from this story's exposure.
I'm not sure that's true. Lush is positioned as an ethical brand. What's ethical about not giving back the guy's URL, which is something they have the option to do according to the story? Google says they can't do it, but the BBC story suggests that Lush Cosmetics can. If they can and they don't, they're typical immoral address-stealing shitbags, like PETA — it doesn't matter that they allegedly didn't request the change if they can hand it right back. So, can they? And if they can, will they? If not,
Are computers taking over? (Score:5, Insightful)
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Bennett, is that you?
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Since when did we decide that it's OK for computers to make those type of decisions--and not allow human beings to reverse it?
It hasn't happened. It's an excuse companies are using to get away with bullshit.
Re:Are computers taking over? (Score:5, Funny)
Nice try, computer! Your font betrays you.
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I, for one, welcome our new url overlords!
Re:Are computers taking over? (Score:5, Funny)
Since when did we decide that it's OK for computers to make those type of decisions--and not allow human beings to reverse it?
They didn't say "computer" but "algorithm".
In fact, I can give you a sample of the algorithm actually used :
When following conditions are met :
- entity A gives you $$$$$$$ for URL X
- URL X currently belongs to entity B
- entity B gives you nothing for URL X
Then give URL X to entity A.
If entity B complains more than THRESHOLD, give it $ to shut up. (I wanted the cent sign, but even ¢ isn't accepted by slashcode)
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Another Name / Company dispute (Score:5, Insightful)
Nissan v Nissan [wikipedia.org]
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Here we go again Nissan v Nissan [wikipedia.org]
Ah, no, not quite. In fact, not even close.
In this case, neither party attempting to dispute this owns the youtube.com domain.
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Between reasonable people without lawyers the outcome would have been that Uzi Nissan would have received a generous amount of cash, perhaps a new car made by guess what company, and Nissan car company had used the URL. Instead, everyone lost, except possi
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It's still there, and it's still displaying Nissan Computers' page. See for yourself. [nissan.com]
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This is why free is anything but. (Score:2)
Hopefully this kind of shit will make people think twice about relying solely on free services to advertise or run a business.
Bottom line is you control a hell of a lot less of that hosted environment than you think.
Don't be a cheap ass. Buy your own domain. Then you might at least have a fighting chance (ala nissan.com)
Cool URLs vs Uncool Companies (Score:2)
GO HOME YOUTUBE, YOU'RE DRUNK (Score:4, Funny)
Not possible to reverse because bribery (Score:2)
Lush was a failing company that practically bribed its way back into some sort of social relevance.
You can almost bet top dollar that money exchanged hands between them and Google.
Good old google (Score:4, Informative)
Slightly more evil all the time.
Google giveth, Google taketh away. (Score:2)
Let it be a lesson to anyone who builds something on any free site. It will be yours only as long as it remains small.
Who's discretion? (Score:2)
Use Your Own Domain (Score:2)
If you are promoting a link, it's always best to use your own domain. Even if it just redirects to another URL. Suppose you post videos under the name "VideoGuy." You could register the domain name "VideoGuy.com" and promote "YouTube.VideoGuy.com" which redirects to "youtube.com/VideoGuy". Then, if Google decides to give your URL to someone else and you need to change to "youtube.com/VideoGuy2", you can change your redirect but keep promoting your "YouTube.VideoGuy.com" URL. This would also work if you
First initial, last name: take away those too? (Score:2)
Re: Why do you idiots keep putting trust in google (Score:2)
Re: He didn't own the thing in the first place (Score:2)
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My favorite part: "and insists that it is not possible to reverse the unrequested change"
Translation: The check already cleared.