An anonymous reader writes "Banks in Great Britain are running scared of using social media services like Facebook and Twitter — owing to case law that dates from 1924." That case law "means financial services companies can't publicly identify an individual who has an account with them," so responding to customer inquiries in other than the traditional ways (like post and in-person) could get banks in trouble.
DEAL: For $25 - Add A Second Phone Number To Your Smartphone for life! Use promo code SLASHDOT25. Also, Slashdot's Facebook page has a chat bot now. Message it for stories and more. Check out the new SourceForge HTML5 internet speed test! ×