Microsoft Had Doubts About the 'Vista Capable' Label 484
dionysus writes "Last April, Microsoft was sued over its 'Vista Capable' labeling, and in hearing last week, attorneys for the plaintiffs presented evidence that Microsoft employees were skeptical about the 'Vista Capable' marketing. Some of the most damning evidence comes from Microsoft executives: 'Mike Nash, currently a corporate vice president for Windows product management, wrote in an e-mail, "I PERSONALLY got burnt ... Are we seeing this from a lot of customers? ... I now have a $2,100 e-mail machine." Jim Allchin, then the co-president of Microsoft's Platforms and Services Division, wrote in another e-mail, "We really botched this ... You guys have to do a better job with our customers."' The judge in the case is currently considering the plaintiffs' request to make it a class-action lawsuit."
What happens... (Score:5, Insightful)
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I'd go to Ubuntu, but I can't get it up and running either.
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Really? Ubuntu is usually a breeze to install. What doesn't work?
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Re:What happens... (Score:5, Insightful)
Re:What happens... (Score:5, Insightful)
The typical user does not install the OS he uses.
Re:What happens... (Score:4, Insightful)
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1. Buy a laptop with some Linux distro preinstalled and there won't be problems, same as with Windows
2. If you install stock Windows (not a recovery disc) to a laptop, you can easily run into the same problems
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T
Re:What happens... (Score:4, Informative)
What UTTER bullshit.
I have not seen a computer come up in less than perfect resolution following an install since pre XP, with one exception (an onboard SiS video card on an Asus box. Running Windows 2003). I just put Vista on this desktop last night, and when the first boot came up, it had detected my Nvidia 7600 GS, and enabled both my LCD panels, one at its native 1600x1200, and the other at its native 1920x1200.
Or my Asus laptop, with XP SP2, and an ATI Radeon Mobility X600. Hey, whadda you know, the vanilla (not the vendor supplied) XP Pro SP2 disc got the laptop up and running at its native 1440x900.
Or my wife's Dell, with XP SP2 and then Vista. Native Windows drivers for the Geforce Go 7900 GS? No problem, 1920x1200, right there (although one of the OS's, can't remember which, did say "Your display is running at a less than optimum resolution, click here to open the display panel" and hey, whadda you know, native resolution, right there.
Or my work Sony Vaio SZ, also with an Nvidia card, native resolution 1280x800. Worked fine.
It's F8, btw.
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Oh no! Careful!! (Score:4, Funny)
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So "anything with an ATI video card" will not necessarily halt Ubuntu in it's tracks.
There is a community ATI driver as well as a vendor supplied one.
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I no longer use the words "upgrade" and "downgrade" when discussing software. These are marketing euphemisms, used to convince the customer that the newer version of a piece of software is better by default. While that may be the case in most instances, I reserve the right to judge whether migrating to a different version is an "upgrade" or not.
Or maybe.. (Score:3, Funny)
Hopefully nothing changes though. That would be the best case scenario for the entire industry.
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Layne
Re:What happens... (Score:5, Insightful)
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Hold on, your kidding right? How was anyone supposed to know what Windows Vista Capable meant b
A $2100 email machine? (Score:3, Insightful)
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Re:A $2100 email machine? (Score:5, Insightful)
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Kinda asshat on my part...
Re:A $2100 email machine? (Score:5, Informative)
He was just trying to make a point. A MS VP bought a "Vista Capable" machine that was installed with XP. His understanding was that when Vista came out, he could upgrade to Vista Premium with no problems. Unfortunately in his case, even though he bought a fairly decent machine, it couldn't run Vista Premium reasonably. He gets none of the features of Vista Premium and his machine is slower than dirt. He can only really do email and maybe surf the web now and then for $2100. If he works for MS and got this experience, what are the experiences of normal customers?
He was speaking for the customers. Their understanding when they bought the machine was that it could be upgraded. They could have waited but they were reassured that buying then didn't matter as opposed to buying later. It did matter. Now, what are they supposed to do after an upgrade? If XP was already installed by the manufacturer, sometimes all they get is a Restore XP disc which formats the HD and erases all their files and settings. Very few may have actually bought the retail version of XP which gives more options.
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Sweet, sweet justice (Score:3, Interesting)
correction ;) (Score:5, Funny)
Re:correction ;) (Score:4, Funny)
O
/ \
Vista = dogfooding? (Score:5, Insightful)
Re:Vista = dogfooding? (Score:5, Insightful)
But Microsoft have a reputation for not only encouraging their developers to run the latest and greatest version, but also giving them the best hardware with which to do it.
I wonder how many developers actually had easy access to a laptop with less than 1GB of RAM to run Vista on, let alone tried it.
Wild speculation, so mod me how you like.
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Somebody was going to say it....
How interesting.. (Score:5, Insightful)
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Re:How interesting.. (Score:4, Informative)
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Another class action (Score:4, Insightful)
Imagine buying a 12 cylinder Lamborghini, getting it home, and then realizing it's only firing on 6 cylinders.
Re:Another class action (Score:5, Funny)
So, you're married too?
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Re:Another class action (Score:5, Funny)
Because they can?
In a related matter, is this quote from an earlier day still appropriate?
Windows is a 32-bit shell for a 16-bit extension to an 8-bit operating system designed for a 4-bit microprocessor by a 2-bit company that can't stand one bit of competition.
Re:Another class action (Score:5, Insightful)
The day of the upgrade is waning, and for good reason: no real value, just a bit of eye candy and some cheap thrills..
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Well ... the day of the FORCED upgrade is waning.
... perhaps a $500-$2000 saving
This is great news though. Without the forced upgrade, it should be easier for other options like OS X and Linux (as well as BSD, and things like Haiku) to take hold in peoples minds as viable alternatives.
Especially if upgrading means buying new hardware, versus getting "a few more years" out of what they have
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GM reported a huge loss, and wants to waiver all of its workers. I wonder if we'll see an announcement coming in a decade or so from Redmond. Sorry to analogize cars with computers, but it seems apt in this case.
Vista Capable label (Score:5, Funny)
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I think the bathroom janitors had their work cut out for the next weeks, peeling off all the stickers that 'found' their way to the urinals and stalls
Is it wrong that... (Score:3, Informative)
Like may be too strong. Rather, it's not bugging me or keeping me from working - and it's even growing on me. My work bought me a new Dell 530 desktop with Vista Business, seems to work fine (I actually kind of like Office 2007 too - Visual Studio 2008 Express is pretty cool as well). Probably just due to being forced to use it regularly.
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The only "trick" to vista is RAM. If you have less than a gig, stick another gi
Re:Is it wrong that... (Score:5, Funny)
Maybe it's Stockholm syndrome [wikipedia.org]?
$2100 = email machine? (Score:2)
Having said that, XP owns Vista.
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Where a $1500 computer we could purchase from newegg is $3000 from lenovo simply because it has a three year warranty.
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I have a Toshiba that by all accounts (including the Vista adviser) should run Vista just fine without Aero, but it won't even install because of the bios power manager.
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Unless you buy a laptop with a really good video card (NVidia 7400 or better with dedicated memory), you are going to have a hard time getting decent performance out of it, no matter how much memory or processor speed you have.
Most of the laptops I looked at last year were being sold with integrated Intel or NVidia GPU's which really cannot run Vista very well.
If you are planning to purchase a laptop for Vista, getting the highest end video card you can get is
They're individuals (Score:2)
This really isn't much of a story; more like looking for a story.
Crappy to release that type branding with their own beliefs in doubt? Sure, but don't hold it against the entire company. That's just what I think but then again I'm just some random guy on the internet.
Let this be a lesson for beta testers (Score:5, Informative)
To be fair Vista introduced to an unsuspecting IT world the shocking concept that's been around in *nix that "You don't have root level access as a norm!" (Gasp!). This alone caused issues for the majority of Windows software, and is probably the cause of the majority UAC complaints too. Remember too that, this type of security really isn't appreciated by your average Joe, who honestly couldn't give two shits if someone has rooted his box. He'll care when he can't write documents, send emails and check the football results on-line (even if it does require closing various popups)...but a Windows SUDO was long overdue.
Also, Vista is the first iteration of Windows that's seriously supported 64 bit...XP does I know, but it's something of a stop-gap in my opinion, and very rare to see. The 64-bit shift was too, on it's own, bound to cause upgrade havoc, much like the "good old days" of Win95 not running legacy 16bit apps too well.
Finally, Vista does overhaul other areas of Windows that has been for the better in the long-run, but a world of hurts in the short-run. Check out the propaganda here - http://www.microsoft.com/whdc/system/vista/kernel-en.mspx [microsoft.com]
There's a tonne of reasons why Vista has been a painful upgrade, but these reasons above I feel are the most prominent, and not so much fault of Microsoft either in my opinion. Yeah, security should've "not sucked", the tech is still very new (many will say 'too' new), and the 64-bit switch-over is unavoidable at some point, but frankly Vista's getting better every day (for instance, just today this was released - http://support.microsoft.com/?scid=kb%3Ben-us%3B943899&x=14&y=11 [microsoft.com]) but much of Vista's problems have been blown up bigger than they are by people that quite frankly, just want to see Microsoft fail, die, whatever...and are willing to "stretch the truth" if it helps that happen....
Hang on; I've just realised where I'm posting.
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1) Anybody who logged in as a non-admin wouldn't be able to run your program for no good reason
2) Your program would break miserably on a computer with Fast User Switching enabled
3) It would also break in many corporate environm
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Bullshit.
Windows also defaults to having Internet Explorer as the system web browser, does that mean it's perfectly acceptable for XP software to break if I set Firefox to the default? That's what you're saying, in a nutshell.
If you're going to write software for Windows XP, you need to tes
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"Hard disk drives may not be recognized after update 943899 is applied. Certain SATA hard disk drives are not recognized after a computer resumes from sleep or hibernation when v1.0 of update 934899 has been applied. The drives are sent incorrect data, and the data changes several hard disk settings. One of these settings is "power up on standby mode." This behavior keeps the hard disk from spinning, and the system will not start."
Too many editions! (Score:5, Insightful)
A computer allowing me to experience 10% of what the new OS can provide me, is not ready in any shape or form. Games labelling gets this right, why shouldn't hardware? Are we dealing with crooks or incompetence?
You're dealing with incompetent crooks. (Score:4, Insightful)
endemic (Score:5, Interesting)
Add in ideas that nobody had really tackled before, like the secure channel for content, driver signing, legacy app security rights vs. UAC, etc and you're bound to have a lot of latent problems that demand a longer period of testing. But this was after the 1st "scrap" so there really wasn't time to push the market off any longer, MS's ability to deliver was already in question.
it had many flavors of dysfunctional. but they've changed a lot and are starting differently with the next gen OS.
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Like any large company, MS has some interesting work (labs) and some great concepts (.net, silverlight) and some duds (msn) but some of the exec-level minding the Office/OS/IE stuff is overbearing.
Editions (Score:5, Interesting)
Home Basic also does not include the Aero Glass UI, tablet PC support, Mobility Center, Meeting Space, SideShow, or Scheduled Backup. In addition to the ability to join a domain, Business and Ultimate include Complete PC Backup and Restore, Fax and Scan, Remote Desktop, and the ability to save your password when connecting to an SMB share. That's right, in Home Basic/Premium, the "save password" checkbox on the authentication dialog is missing (and command-line alternatives are broken). Finally, only Ultimate Edition includes BitLocker drive encryption.
I can understand why they might want to have two editions of the OS: Home and Professional, like they had originally with XP. The networking capabilities of Business/Ultimate really are integrated into the OS and can't be added on by a separate package. Plenty of small business users need these features, but they order new PCs for their employees without realizing which flavor of Windows is included, so they wind up buying an extra copy at retail, which makes Microsoft more money. It's evil, but from a business perspective it makes sense.
However, apart from Media Center, the features of Home Premium over Home Basic are things nobody would ever pay extra for. It makes absolutely no sense to me that Media Center should require its own OS version. Media Center should be a separate product, just as Microsoft Office is a separate product. Advertise PCs that bundle it as having "Windows Vista Home Edition with Media Center" instead of "Windows Vista Home Premium Edition". Let customers who bought PCs without Media Center go buy it, just like customers who bought PCs without Office can go buy it. Media Center is something that a lot of people do see value in and are willing to pay for. Let them do that.
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Under promise over deliver. (Score:3, Interesting)
One thing is certain: the choice to have many editions of Vista differentiated sometimes by key features is causing Microsoft quite a bit of trouble. Had Microsoft enabled or disabled features like Aero Glass based on a machine's capabilities rather than the version of the OS in use, this suit would have likely been avoided.
So basically if they had based a machines capabilities at run-time based on it's hardware they wouldn't have been culpable but because it was done through marketing they may have mislead consumers.
Yes, captain obvious. (Score:2)
"I now have a $2,100 e-mail machine." (Score:2)
Don't like "Vista Capable?" (Score:2)
Back in '95 (an advertising anecdote) (Score:5, Interesting)
One of the things I was asked was 'Will it run inside these specs', which I think was 2MB RAM, and not much disk at all..
The answer I gave was that yes it would, if you left it to boot up for a good 10 minutes, and didn't want to run any applications on top of it. Or install anything else either.
The resounding answer to that was "Great, we CAN advertise that it'll run on those specs". Even if I point blank told them it'd be useless, and to never advocate running it like that.
The point is that Advertising is all about pushing how far you can bend the truth (or lack of it) without crossing the line of blatant lying that'll get you sued or fined.
The "Vista Ready" sticker is an advertising token as much as anything. Yes, you can install Vista on it. Yes, it'll run Vista. Doesn't say anything about doing anything else with it (hey, it never said it'd run the latest greatest game, or even load your word processor!).
There's Your Problem (Score:5, Insightful)
This may help; when they ask you will it run in that configuration, assume that if you say yes they're going to make you use it in that configuration. Then give your answer. It's a lot easier to just tell them "NO!" then.
This has been a problem for Intel, too... (Score:5, Informative)
I run the blogs over on Intel Software Network, and this has been a hot topic of, erm, "discussion" there. People are REALLY mad when they buy a new laptop that says "Vista Capable", and find out later that it really meant "Sorry, you can't run the Aero theme eye candy, DVD Maker, or Movie Maker, because your Intel 915 integrated graphics chip doesn't qualify for a WDDM driver." Somehow explaining that they should have bought a machine that was "Vista Premium Ready" doesn't make them feel better.
Seriously, between the two blog posts (one with video!) on the topic that I've done, there are over 800 comments (by FAR the most visited and commented on posts on the whole blog), most of them mad at Intel for not providing a WDDM driver for 915 graphics chipsets. Problem is, we can't. It doesn't meet the WDDM spec, which is controlled by Microsoft.
Here are the posts in question:
Video: Why Intel 915 graphics don't have a WDDM driver for Vista [intel.com]
Update on the 915 Graphics WDDM Vista Driver Issue [intel.com]
I'm actually relieved to see this news story come out, not that it makes me happy to point the finger at Microsoft (it doesn't), but to at least point all those angry blog commenters at a 3rd party source that sheds some light on the problem. I maintain my naive hope that it will educate and placate them all, and they'll stop emailing me and calling my cell phone. ;-)
Blending Vista (Score:3, Funny)
At least there's one very useful Vista capable machine.
Thank you BlendTech [youtube.com]
Please no, not a Class Action (Score:3, Insightful)
Internal Emails (Score:3, Insightful)
Flame on.
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Re:I like Microsoft direction. (Score:5, Insightful)
Re:I like Microsoft direction. (Score:4, Insightful)
Actually, it was their first thought after they got bitten personally by the botch-up, but IMHO not during design or at any stage before release.
If the end-using customer is their first thought, then please explain DRM.
Re:I like Microsoft direction. (Score:5, Insightful)
Simple - their customers are the studios, MPAA, RIAA, etc. They want to sell them the idea of using MicrosoftWindowsDRM on their products.
What - you thought you were Microsofts' customer? You're a consumer, not a customer. And you'll consume whatever they feed you, until you get sick of it and either die or switch.
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You're mistaken. Originally (back before iTunes even existed) Microsoft was pushing DRM to the video industry as a way to securely digitally ship movies to theatres, so the MPAA was (and still is) their customer. You are just
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Re:I like Microsoft direction. (Score:5, Funny)
Did you even read the summary? The MS exec's first thought was of the customers. Good grief.
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No doubt corporate leadership caused the problem in the first place... but people pointing out the issues internally are what are needed to fix it. (Well, it can't be fixed, now. Maybe it can be avoided in the future.)
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Microsoft is gonna have some pretty serious egg on their faces the next time an academy award for best costume design is awarded, and the winner thanks Apple because MS executives didn't have their priorities straight.
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I don't like many icons on the desktop. Even still, its easy to turn them back on.
Changing the names and locations of things with every new version so people have to learn all over again is an ordeal.
My Documents has been "My Documents" from Win95 until Vista. Now its simply called Documents. Ya, big stretch.
Internet Explorer 7 took away "History" unless you want to clutter up your screen with an explorer bar. Where did the
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Everyone is making the assumption that Microsoft was in the driver's seat on this one. Microsoft has two major constituencies - The end user, and the OEMs.
I have a funny feeling that may bare out upon farther investigation, that it was the computer manufacturers that demanded the "Vista Capable" designation. After all, they have to keep foisting those 512MB Celeron machines on the store shelves of Walmat and Target on someone. We also know that those machines targeting the price sensitive consumer are t
Re:oftopic, but...Google down? - nemmind (Score:2)