Comcast Sued Over P2P Blocking 268
CRISTAROL writes "Comcast has been sued by a California resident for blocking BitTorrent and other traffic. 'John Hart describes himself as a Comcast customer who has seen performance hits when using "Blocked Applications" targeted by Comcast's traffic management application, Sandvine. In his complaint, Hart says that Comcast severely limits "the speed of certain internet applications such as peer-to-peer file sharing and lotus notes [sic]." Comcast accomplishes this by "transmitting unauthorized hidden messages" to the PCs of those using the applications.' The lawsuit comes on the heels of an FCC complaint over the same issue."
Ha (Score:5, Interesting)
The article was blocked just a few seconds ago. COINCIDENCE? hmm?
About time (Score:5, Insightful)
Re:About time (Score:5, Funny)
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Damn you basketball season, damn you!
Re:About time (Score:5, Insightful)
1) My cable went out at 12am. At 1am I dedcided to give their tech support a ring. I called the number, selected the broadband option, entered my phone number and within 30 seconds I was connected to an AMERICAN technician. I told him I thought our entire cable system went out. He logged into our local node and confirmed our entire area was out.
This being a Saturday night I asked him if it would be fixed over the weekend. To my suprise he said it would be fixed in a couple hours after rolling a truck. Sure enough, I wake up at 8am and all was better.
This is about the 6 call to Comcast and every call has been answered promptly by an American and handled in the upmost professional manner. The same cant be said for SBC/ATT 1st level phone support.
2) I subscribe to their 8Mb/768Kb plan and consistantly receive 8Mb plus transfer rates. The Speedboost to 16Mb is AMAZING! I purchased TF2 over Steam and started the 7GB download. To my suprise I was receiving it at 1.5MB-2.0MB/sec and it was completed in 60min!!!! The same couldn't be said for ATT's DSL.
Sadly, I may be moving soon and out of the Comcast area. At least AT&T's DSL is cheaper than what it used to be (and hopefully the same reliability).
Re:About time (Score:4, Insightful)
6 calls to support is not good service no matter how much you spin it and denigrate your competitors and use multiple exclamation points to convey fake excitement. (insightful? blech)
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Rather than take the time out of my day to wait on hold for a few hours to deal with their "security" team, I've instead coughed up the small fee to use dyndns's mailhop relaying on nonstandard ports. Yay! Reliable mail again!
I'm moving in December and am looking forward to the opportunity to ditch comcast, who have been nothing but a source of incredible annoyanc
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Re:Pay to steal (Score:5, Funny)
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Whoaaa!! Watch it with the stereotypes, pal!! You should be more careful than that!! Pirates haven't said "Yarr!" in centuries!
Whoops! (Score:2, Funny)
Do I have to buy you a pizza or something?
Oh, I see...I just post this comment and undo my mistake. That's nice.
If you would still like a pizza, just let me know.
Re:Pay to steal (Score:5, Funny)
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Re:Pay to steal (Score:4, Insightful)
P2P != stealing in such a broad sense.
Many companies these days use P2P such as bittorrent to distribute files, free games, Enemy Territory, True Combat Elite, et cetera can be had via bittorrent. No stealing, all legal. This is not even to mention to sharing of Linux and other free, public domain files that can be spread freely.
Go crawl back into your perfect little hole.
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Re:Pay to steal (Score:4, Insightful)
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Stealing sanity, one database at a time.
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While we're at it we need to block all internet video and picture viewing
Pictures on the intarwebs = porn
Everyone else who tries to download jpegs is just trying to get porn. Oh yeah, and there's no possible way to use a web browser without being a criminal, you're making copies of copyrighted content on your own computer in RAM, on the Screen and in your cache and index therefore we should block every kind of internet transfer other than emails and IMs because copying stuff that you wouldn't
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I'm glad they modded you funny, 'cause I almost laughed myself off my chair reading your post. Seriously, do you think 'downloaders' are hoarding tonnes of cash that they would otherwise have spent on software? I mean, if they didn't pirate software, they would just not have the software. If they didn't pirate music, they'd just not have music. They wouldn't go out and buy it, no matter what you do. In most cases, my guess is these people just don't have the disposable income to pay for music and games over
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Comment removed (Score:5, Insightful)
Government-granted monopoly leads to no alt. ISP (Score:5, Insightful)
I think the antitrust laws might have something to say here, although it's a bit of a stretch. In any case, how can we codify the fact that providers with effective monopoly status should have an additional burden of service to their customers? I do wonder if this is bigger than limited net neutrality legislation.
--
Educational microcontroller kits for a digital generation. [nerdkits.com]
Re:Government-granted monopoly leads to no alt. IS (Score:3, Informative)
-Peter
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Re:Government-granted monopoly leads to no alt. IS (Score:5, Funny)
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We don't have to think about it, buddy...we live it.
"Blocking customers" is a useless exercise that only gives the appearance of doing anything. It's easy for spammers to get new accounts, or activate more zombie PCs.
Re:Government-granted monopoly leads to no alt. IS (Score:5, Insightful)
Also, phone companies offer restricted numbers, unlisted numbers, and the like. It's possible to set up an account that only accepts calls from specific numbers. This doesn't interefer with their common carrier status. Presumably ISP's could work in exactly the same way.
I am Canadian though, so things could be different south of the border.
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What kind of an backward and closed minded country do you live in, china?
Such things are completely unheard of in most civilized countries i thought
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Re:Government-granted monopoly leads to no alt. IS (Score:5, Informative)
With all due respect, that's not really accurate. I wrote a 'Net Neutrality For Dummies' column [livejournal.com] in our local weekly, so I won't repeat myself unnecessarily. Suffice it to say that nobody minds having traffic rules. What we don't want is to have traffic rules that get selectively enforced according to the whims of a given Internet provider.
Re:Government-granted monopoly leads to no alt. IS (Score:5, Insightful)
I don't know how many times I had had an application break or a server stop responding properly because SBC or TimeWarner decided to block some port in an effort to slow some worm or virus. They then give you the run around when asking what happened to the port. Nobody knows and claims it must be something wrong with your equipment so you end up checking everything again to finally find out that they blocked something and it took a day or two for them to get the memo to the people that answer the damn phones. That or they incorrectly flag some traffic as malicious with their filtering software and "clean" it, resulting in a corrupt DBF file set or incomplete transactions.
It would be a different story if they gave you the ability to opt out first but historically we haven't found out about anything until something is down for half a work day or corrupt or some other situation that causes a bunch of headaches. We pay for the internet, not some cut up representation of it. We should get everything we pay for.
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Re:Government-granted monopoly leads to no alt. IS (Score:4, Insightful)
And BTW, judging from most Slashdot posters, everyone does want ISPs to be common carriers.
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Re:Government-granted monopoly leads to no alt. IS (Score:5, Insightful)
You'd be correct in doubting it. IANAL, but:
It would seem to be that 1) Comcast has a scheme to make money (by having less in bandwidth costs), and 2) they fraudulently transmit interrupt signals to accomplish this.
Really, they should be prosecuted in criminal court, not sued in civil court.
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Re:Government-granted monopoly leads to no alt. IS (Score:4, Insightful)
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Unfortunately, by a quirk of fate, the corporate veil (am studying Banking law), cannot be pierced except when government dues/taxes are due or in times of War.
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It is only when it is the company itself has behaved illegally that it cannot be, no one board member can be singled out and imprisoned.
Re:Government-granted monopoly leads to no alt. IS (Score:4, Insightful)
If this were not the case anyone planning a crime would incorporate...
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Does the "war on drugs" or the "war on terror" qualify?
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AT&T and others signed a net neutrality agreement for merging.
The same applies to comcast.
If they block any protocol, they get sued.
Re:Government-granted monopoly leads to no alt. IS (Score:4, Interesting)
Because, if they don't i can sue them for False Advertising, Mis-representation of merchandise involved, delibrate intent to defraud, and a raft of state laws.
Its simple and legal. Use the same arguments they use to make you pay.
Non-Emotional, robotic motions to legal recourse.
What it does it matter to them, if i use torrent to download SG-Atlantis or a Linux distro.
They can't claim to police my activities in the same way Walmart can't question a buyer of handguns in its Keene, NH store just because its store clerk felt like it.
If i were the person who sues comcast, i would send out a subpoena demanding ALL emails relating to this PLUS pull network administrators on oath to say it.
I bet Comcast would settle before going to court.
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Their commercials plastered all over the cable channels repeat things like "Unlimited", "faster downloads", "download music faster", "download video faster" and what I'm finding is invisible caps and my music and videos all but blocked; hell my grass-roots political brochures are being blocked by the same software as the despotic communistic Chinese government uses to suppress politics in their country.
Comcast shouldnt stand in our way (Score:5, Interesting)
What we really need is some clever client-side programming. A p2p client (or standard) that does some clever encryption, sends data hidden through other streams, etc. I'm not a network programming guru, but it seems like these programs can (or should) keep a step ahead of whatever recognition software that gets through the approval process for comcast servers.
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Comcast cut me off for uploading to a legit server (Score:3, Interesting)
Charging for the 'hidden' messages (Score:3, Insightful)
Re:Charging for the 'hidden' messages (Score:4, Informative)
Its about time... (Score:3, Informative)
Some questions (Score:2)
Secondly, and perhaps most importantly to Comcast since there is no such thing as "common carrier" for an ISP, do they have any legal liability if it can be proven they are assisting users in gathering materials to which they are not l
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Sandvine (Score:4, Informative)
The local newspaper had an article [baheyeldin.com], which I blogged about a few days ago, on Sandvine's technology and how it is involved in the Comcast debacle.
Can Comcast block spam? (Score:5, Interesting)
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Their job is JUST to relay communication.
Who are they to Judge what passes through?
Would you want your electricity supplier to stop electricity to your home in mid-winter just because it "thinks" you bought a distribution box to distribute power to neighbours free of cost or because you plan to use a high-wattage saw to cut up firewood (and not use an electric heater)?
Corporations already have frightening powers than individuals, let us not promote it furthe
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This forging of packets probably violates s
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Tomorrow??? (Score:4, Insightful)
They want to know how much they can get away with. Stopping them now will be much better than fighting with them later!
But isn't in-house cheaper? (Score:3, Insightful)
Wouldn't it be in Comcast's better interest to allow p2p on their own controlled network? As opposed to the apparent blanket "slowdown" that they've effected, it seems to me that it would make much more sense to only bottleneck at the routers that are at the fringe and connecting to other networks. It seem to me that every byte they can keep "in house" is significantly cheaper than the bytes that have to be passed off. And this applies to the entire speed limiting bit.
Think of it like this. If Comcast subscribers can share amongst themselves the latest Fedora 8 distro between each other, with no speed restrictions, isn't it cheaper than having us all pulling that same multi-gig image across multiple networks?
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You are correct, and that is (according to statements provided by whistle blowers) what Comcast is doing: to wit, they block any upload greater than a few megs (2MB? 3?) from within Comcast's network to any server outside of it.
The problem, however, is that people with "more legitimate" network connections than P2P -- such as the Lotus Notes mentioned in the summary, VPN connections, or file upload to public services (YouTube et.al.) are NOT going to be remaining in the local Comcast network, and their ser
Lotus Notes? (Score:2)
Road Runner (Score:2)
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So you can get a coupon for two free months of Comcast internet service while Comcast continues to block legitimate traffic? Class action lawsuits are worse than no lawsuit at all.
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That there is ANY compensation for the members of the class beyond legal fees and whatever corrective action is ordered as a result is simply a bonus. It's not like you really chose to do anything about it. You put your name on a list somewhere, while someone else bears the r
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Most folks tend to have cable TV, and are happy to go along with using the same company to provide internet service. Combine that with the increasing frequency with which people are using cell phones and dumping their landlines, it's not hard to see why cable is so popular. The speed difference you mention isn't something to dismiss, as heavy users need/want those high speeds which, generally, aren't available to most DSL users.
I have DSL (with fi
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Re:A good precedent (Score:5, Insightful)
If Comcast were simply prioritizing packets, that would be one thing. However, the contention is they are spoofing packets back to the clients. Think of it this way, you type in a web address and get back an error message saying the host wasn't available and that error was being generated *by the carrier*, and not the actual website. In that case, the carrier is impersonating the destination and returning false information.
Comcast claims they are not doing this, although some critics have claimed they have irrefutable proof that they are in fact doing that.
As always, the devil is in the details.
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What they're doing is analogous to deciding that teenage girls in their customer's households use th
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Why should it be legal for Comcast to forge packets used in YOUR communications in order to slow things down?
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A while back Toyota ran an advertisement about how low their prices were and specifically used the phrase "for a song". Someone wrote a song, performed it in the dealership and asked for their car. Now please. I believe that guy actually got a car but the courts cut the rest of the claims off pretty quickly using the c
Re:A good precedent (Score:4, Interesting)
Except that Bittorrent is a very widely-used protocol. The fact that World of Warcraft alone uses it puts that in the realm of "the ordinary person". Said ordinary person doesn't have to specifically know they're using the protocol; if Comcast were screwing with HTTP, they would be messing with a protocol widely used by ordinary people despite the fact that most web surfers don't have the first clue what it is. We're not talking about Gopher here.
This is in addition to the fact that this mythical "ordinary person" has a reasonable expectation that when (s)he is promised high-speed downloads, that this will occur regardless of the specific technical means used for the download, and that the ISP will not take steps to deliberately interfere with this. One would also presume that the ordinary person would not expect his or her ISP to be deliberately committing what amounts to a denial-of-service attack against its customers by forging packets.
Re:How about legal use of bittorrent? (Score:4, Insightful)
Re:How about legal use of bittorrent? (Score:5, Insightful)
Comcast, however, is forging RST packets. They're taking the traffic and altering the content of it.
No legitimate QoS solution does this. Delay the content, fine. Slow the transmission rate of the content, fine.
Discard the traffic and generate a forged reply? Not fine.
I offer legal torrents, but they're blocking me! (Score:4, Interesting)
My torrents are completely legal because they're posted with the permission of the copyright holder - me.
When I was using an Eastlink cable modem in Nova Scotia, Canada, the ISP blocked me from downloading my own torrents, so I wasn't able to verify that they were working!
I think everyone who offers legal torrents, especially non-profit Open Source and Free Software organizations who provide installation isos via BitTorrent, should band together to defeat the blocking of BitTorrent downloads.
Is there a way we could file a class-action lawsuit?
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Your job as an officer or executive of a company is to maximize shareholder value while obeying the law and business ethics. All of these things are supposed to be done. It's in a company's best financial interests to take care of their customers because that's where revenue comes from. If your customers abandon you because of your shady dealings or you lose millions of dollars in a lawsuit or the government steps in to micromanage your business, then the shareholders are going to be
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~S
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