Sony Repents Over CD Debacle 227
schnikies79 writes "Sony BMG is rethinking its anti-piracy policy following weeks of criticism over the copy protection used on CDs. The head of Sony BMG's global digital business, Thomas Hesse, told the BBC that the company was 're-evaluating' its current methods. This follows widespread condemnation of the way anti-piracy software on some Sony CDs installs itself on computers. The admission came as Sony faced more censure over the security failings of one of its copy protection programs."
Not too hard (Score:5, Insightful)
DRM can't work on CD's that need to play in a normal CD player. Basically any attempts to install the DRM software can be thrawted, so basically they hope they can fool you into installing something. Well, thats ok I guess, but then the software needs to do all sorts of wacky things to make sure nothing can override it in Windows. All can be defeated by a Linux machine, or a Mac as the software doesn't work on those, and also we all know about the shift-key for auto-run.
I am waiting for the industry to force us all to buy new cd players so they can create some super secure format.
Re:Not too hard (Score:2)
they are working on that as you speak. It just won't be ready for mass market for another decade.
Re:Not too hard (Score:3, Insightful)
Re:Not too hard (Score:5, Insightful)
All they have to do is provide some sort of incentive for switching to the new format, and before long there will be more people using the new over the old.
Re:Not too hard (Score:3, Insightful)
Re:Not too hard (Score:5, Funny)
You see? The seeds of obsolescence are already taking root. You're already referring to CDs in the past tense.
Re:Not too hard (Score:3, Interesting)
See a similiar trend there? attempt to remove the technolgy that wasn't controllable, cassettes, and replace it with a technology that was.
Of course they failed, becasue market forces allowed consumers to still do what they want. In this case, make recording to share and listen elsewhere.
Re:Not too hard (Score:2)
Re:Not too hard (Score:3, Funny)
--S
Re:Not too hard (Score:5, Insightful)
The odd part is that we've already had two high quality audio formats for years now: DVD-Audio and SACD. Neither of those formats are selling very well.
Re:Not too hard (Score:3, Insightful)
You know why this is? People are now demanding different things.
The thing is, most people are happy with the sound of CDs, and even 128kbps mp3s. What people now want is flexibility / portability. They want to listen to them on
Re:Not too hard (Score:3, Insightful)
Cassettes -> CDs: noticeably better quality and much better ease of use.
CD -> SACD/DVD-A: theoretically better quality outside the range of human hearing, and better bit depth that gets compressed away when listening in your car anyway.
In other words, major benefit in one case, no perceptible benefit in the other. Seems perfectly straightforward....
Re:Not too hard (Score:3, Informative)
Re:Not too hard (Score:2)
Just because it is stupid, doesn't mean there isn't a market for it.
If you think I'm full of shit (and I completely understand, I was completely shocked when I discovered it)
Click here to see a $50 power cable [monstercable.com]
Re:Not too hard (Score:5, Funny)
Slightly easier to use? Crusing with a friend in the '80s went something like this:
"Hey, Frank, get the Def Leppard tape out of my glovebox. I know, the tape comes out and gets tangled. Stick a pencil in the hole and turn it for a bit. Okay, now the fifth song on the first side is 'Pour Some Sugar on Me', and it totally rocks. You need to fast forward. No, that's not it...forward some more. More. Now you've gone too far...rewind. Damnit Frank, who taught you how to use a tape player? Ah, that's it, now find the beginning."
"See, I told you that song rocks. Now, go in my glovebox and find Van Halen's 1984. The second song on the first side is Jump, and it totally rocks."
Re:Not too hard (Score:5, Informative)
>
> The odd part is that we've already had two high quality audio formats for years now: DVD-Audio and SACD. Neither of those formats are selling very well.
Because everything is "good enough" these days.
I'm no audiophile, but on decent headphones, I can't tell LAME-encoded MP3 at 320kbps from CDs. Most of the time, I have difficulty telling LAME-encoded MP3 at 192kbps from the CD sources.
I've had this conversation with about dozen friends and cow orkers over the years, and found that about half of this admittedly-limited group can't hear the difference between Xing-encoded 128kbps (which to my ears, is unlistenably compression-artifacted) from CD, and that there are some who can't even hear the difference on headphones, never mind the crap desktop PC speakers most of these people are using.
Expecting people like me to pay a premium for the improvements in the audio fidelity offered by DVD-A/SACD versus CDDA is too much. Audio's reached the stage of "good enough" that only a small amount of the market is willing to pay a premium for anything better.
The initially-small market means that it's unlikely that economies of scale will develop, ensuring that the price gap between "better than CDDA" and "CDDA" will forever remain too wide to entice folks like me (never mind my 128kbps Xing friends) into it.
Re:Not too hard (Score:2)
Christ! (Score:5, Funny)
Shaddup dumbass! The RIAA reads /.!
Re:Not too hard (Score:2, Funny)
Re:Not too hard (Score:5, Insightful)
And as long as it has a component audio out, I can rip it.
They have all sorts of plans, the least of which would make even the most level-headed person strap tinfoil onto their head and genitals. However, they've sold us so many damn gadgets that they just can't do it. What they really want is for every single device to have DRM hardcoded in it, so it can pick up watermarks in copyrighted content and blink them out. For example, your camcorder would not work when pointed at the television, or would put a censor box over it.
Of course, it's not going to work any time soon. Even some middle-aged people I know, who are barely computer literate, own digital cameras, digital camcorders, dvd burners, and HDTVs. You tell these people they're going to have to replace all of their I/O devices, and possibly their amplifier, speakers, and cables, and they'll ask, "Oh, is it better," and of course the bottom line will be "No, it's far more sluggish because of all of the decrypting that it needs to do," despite what the sales/marketing slimeballs say, they'll say, "Fuck you, I don't want to spend 20 grand replacing all of my equipment," more than likely. Also, it'll require total industry collusion and a complete exclusion of any pre-East Fork devices.
What strikes me as the most profound absurdity, though, is that the world has fundamentally changed, and they need to create an artificial environment in which their outmoded business model can still function, rather than changing with the times. It's like adding more and more life-support systems to a person who's braindead and rapidly dying - no matter what you do, you can't cheat the inevitable.
Re:Not too hard (Score:5, Insightful)
That's pretty much what it comes down to. Not only do we have to prevent current-gen from getting replaced with DRM'd crap (possible to prevent, even easy), but we have to watch out for next gen too. And that's where we have to look to.
Even worse (Score:2)
There is no way to phase people over to t
Re:Not too hard (Score:2, Interesting)
look at DAT and MiniDisc. Both had DRM, and both went nowhere in the mass market. I guess you could add Divx to that too.
Re:Not too hard (Score:2)
This is what makes me miss my old turntable and vinyl LPs.
These days it's a neverending upgrade cycle and battle, but it's "good for the economy" because it's a neverending cycle and battle.
Re:Not too hard (Score:2)
I don't know about you, but after hearing what tinfoil absorbs i'd rather like to have children in the future thanks. No tinfoil for my love tackle.
New Format Players (Score:2)
Re: (Score:2)
Re:New Format Players (Score:2)
Eventually most conusmers will have the new player, due to the old ones dying.
Then, the DRM is turned on with no way to go back. ( for the average guy )
Re: (Score:3, Insightful)
cheaper prices (Score:4, Insightful)
They really don't care much yet in the "developing world", where copying is even more widespread and common, because there's not much cash there anyway for full price disks, so for now if they strictly enforce it law-wise and do the loss lead concept, they could conceivably win in the developed world where there's still serious cash to be grifted.
The music industry isn't in the "Music" business, they are in the music "Distribution" business. It's easier to see how they think if you look at it from that angle.
Re:Not too hard (Score:2)
>
> DRM can't work on CD's that need to play in a normal CD player.
Because that's not the answer the consultants and salesweasels are giving the C-level execs (because the consultants want the contracts to implement the production processes, and the salesweasels want the commissions from the consultants), and nobody in-house dares tell the C-level folks that the Emperor Has No Clothes.
Re:Not too hard (Score:3, Insightful)
Re:Not too hard (Score:2)
Re:Not too hard (Score:2)
Re:Not too hard (Score:2)
Sony tried that with SACD (no digital outputs on SACD players). The success of SACD can be measured by their inability to sell more copies this year than were sold of vinyl records.
Re:Not too hard (Score:5, Informative)
Setting aside the fact that while such watermarking schemes aren't *easy* to break, they're *possible* to break by a skilled cryptographer, the real flaw in this vision is that the drive manufacturers won't play along. There's no money in it for them.
If we adopt a trusted computing scheme that really works to defeat rootkits (which the drive manufacturers *do* have a reason to go along with), no doubt the DRM crowd will try to take advantage of it. The thing is: such a scheme will only sell if it gives the owner of the computer the master keys. If you can't run a program to detect and defeat DRM, you can't run a program to detect and defeat rootkits. Sony demonstrated this pretty clearly.
So it's not just watermarking, it's any DRM scheme on a general-purpose computer. No one is going to pay extra for such a thing, and that means no drive manufacturer is going to try to force the technology needed for *real* DRM on the public: it's a money losing prospect.
Re: Um, Please don't fix this design problem... (Score:3, Insightful)
In general I think that locked down DRM is not an unsolvable problem, it's just that I'd like to believe the really good engineers won't sign up to create such an evil technology.
If we here at Slashdot put our heads together and gripe in a manner that solves it (to better mock them), and then that design leaks to the MPAA/RIAA. Well then we'd have nobody to complain t
In other news... (Score:2)
If I'd waited this wilong... (Score:5, Funny)
Re:If I'd waited this wilong... (Score:5, Funny)
If I'd waited this long to apologize to my wife for doing something obviously wrong, I'd be sleeping on the sidewalk.
Not if you had as much money as Sony.
Re:If I'd waited this wilong... (Score:2)
Re:If I'd waited this wilong... (Score:3, Funny)
Re-evaluation != repentance. (Score:5, Insightful)
Unfortunately, I haven't seen any honest CBA's out of the music industry, so I'm not holding my breath.
Re:Re-evaluation != repentance. (Score:3)
Re:Re-evaluation != repentance. (Score:5, Interesting)
Nothing at all. In fact, unless the corporation has assumed liability on behalf of the artists, the artist is theoretically liable for damage caused by the CD that installed the malware. In the publishing industry, if you are worried about being sued, you have to get your own liability insurance - the publisher isn't going to indemnify you.
This situation is a bit different because the publisher added the malware, not the artist, but it's still not out of the question for the artist to be named in the lawsuit and wind up having to spend money disputing the assertion that they might be liable.
Of course, the artist can also sue the publisher for putting the malware on their CD, and in fact it wouldn't surprise me if we start seeing lawsuits from these artists, because regardless of whether or not they are sued, the fact that the music they've published isn't getting to the fans because of this fiasco is costing them money, and possibly also fans.
they're REALLY sorry... (Score:2)
But that isn't enough. Their stock needs to be hammered down to 10% or less of their pre-rootkit price. If their price goes so
No need for a cost/benefit analysis (Score:5, Insightful)
Do you think that Sony is tripping all over themselves apologizing for the DRM fiscao hand-in-hand with the Free Software Foundation because they give a shit about your computers? Read the numbers in Billboard - Sony sure as hell does.
Re:No need for a cost/benefit analysis (Score:5, Interesting)
Now I'm not saying that the news about Sony DRM didn't affect the slides of these albums down the billboard charts, but certainly other factors that need to be considered. Really, was Neil Diamond's latest really destined for anything more than 1 week in the top 10? Probably not. I would imagine most all the Neil Diamond fans bought the album in the first week. The slide down the charts is probably the result of the rest of us not giving a fuck about Neil Diamond, or about any other of those artists. I know I don't.
Two words : Christmas season (Score:2)
Maybe not Neil Diamond, but generally products (or in this case, music) released just before the Thanksgiving/Christmas season tend to maintain high sales until the end of the season. To go from the top 10 to mid-50s is a huge drop considering decreases in sales are generally in gradual. Say 5 to 9 to 15 to 25 and so on. Not 10 (the lowest possible start point) to 25 ("mid 50's").
Re:Two words : Christmas season (Score:2)
Re:No need for a cost/benefit analysis (Score:2)
Re:No need for a cost/benefit analysis (Score:5, Interesting)
You don't think this had anything to do with Sony pulling these CDs off the shelves when the shitstorm hitr the media? I'm pretty sure having the albums unavailable in stores had a lot to do with the sales numbers dropping.
-Chris
in other news (Score:2)
The Bush administration is "rethinking" the use of tortured confessions supporting Iraq-Al Qaida ties. [slashdot.org]
Re:in other news (Score:2)
Once in a while, I'll feed a troll (Score:2)
So if I came up to you on the street, I could just say "I think you're a terrorist" and shoot you in the head, right? After all, think of the victims of terrorist acts that you might have been a part of.
Re-evaluation (Score:5, Insightful)
Translation: We're trying to figure out how not to get caught next time.
The untold story. (Score:2)
This means in the future content providors will be able to install anything they want without interference from the anti virus makers.
Re:Re-evaluation (Score:3, Insightful)
Let me be amongst the first[1] to say "yeah, yeah, yeah, like we haven't all heard that before!"
[1] The first million or so, that is. Obviously.
Re:Re-evaluation (Score:5, Insightful)
Translation: Next time we'll want it built into the machine, not as a trojan but as a feature. A "trusted computing" machine is pretty much like being rooted. Your system appears to work, but there's some files (protected by the rootkit) that you can't seem to read/copy/move/delete/execute as you would like to. It'll come complete with "call home" features you can't read or control, since you're basicly running executables on blind faith and if you don't it could disable several features. Yay for pre-rooted computing.
Re:Re-evaluation (Score:2)
Re:Re-evaluation (Score:2)
As far as corporate and government markets go, the whole thing is a wash; the cartel-like behavior of The Evil Ones fits nicely in with Digital Restrictions Management and Trustworthless Computing.
Best the technorati can hope for is to draw attention to the Mephistophelean nature of the evil,
$sys$ (Score:2, Funny)
$sys$copy protection
Allow me to translate Sony's response. (Score:5, Insightful)
Dear consumer, we regret that we were caught releasing this abomination to you. We really don't believe in fair-use and will do everything in our power to prevent law abiding consumers the right copy their songs freely. We will invest more time and money developing a more secretive method of copy protection. Thank you for your understanding and we take comfort knowing that you'll forget about this in a few months. Have a nice day.
gasmonso http://religiousfreaks.com/ [religiousfreaks.com]Re:Allow me to translate Sony's response. (Score:2)
All the other people I've talked to about it had blank faces.
Re:Allow me to translate Sony's response. (Score:2)
Re:Allow me to translate Sony's response. (Score:2)
Re:Allow me to translate Sony's response. (Score:2)
Despite the fact that it is impossible to make copy protection secret. When someone tries to convert a file from a CD he bought to a file for his iPod and the conversion fails, he knows he has been denied his right to fair use of his property. It doesn't matter how sneaky the fair-use theft program is, it always reveals itself by its function.
The only approach to take is for consumers to avoid all products with the Sony
Too little too late (Score:2)
Sony doesn't care. Probably never has. (Score:5, Insightful)
Sony certainly isn't "repenting" over this. Not at all. They don't care, and haven't for a long time.
I expect to see more of the same shit from Sony. They'll claim they're "changing" but in reality nothing will change.
Consumer Trust (Score:5, Interesting)
Yes of course... (Score:5, Funny)
Slight issue? Then that must be why we got to bash Sony twice/day everyday for the past month or so. That is why if you type "Sony Rootkit" [google.com] you get 1,630,000 hits. We're just all overreacting to your illegal attempt to hijack our computers against our will with an auto-installing rootkit.
BTW does anyone know what the patch does to the rootkit ? Does it remove it? Or does it "patch" the gaping hole it represents but keep all the other effects it had i.e the 3-copy limiter?
Re:Yes of course... (Score:2)
Unfortunately, 1.6 million geeks amounts to roughly one half of one percent of the US population. Assuming this affects Western Europe as well (and Google's count includes sites from there), we have a really sad representation overall. Certainly not enough to hurt Sony's bottom line by a boycott, by ourselves.
On the bright side, geeks tend
Yes and... (Score:2)
Ed Felton got it correct. (Score:5, Informative)
So if you're designing a CD DRM system based on active protection, you face two main technical problems:
1. You have to get your software installed, even though the user doesn't want it.
2. Once your software is installed, you have to keep it from being uninstalled, even though the user wants it gone.
These are the same two technical problems that spyware designers face.
You can read the rest of his fascinating article here. [p2pnet.net]
Words are cheap. (Score:5, Interesting)
Drop the division... (Score:2)
Repent? (Score:2)
Too Late! (Score:2)
Why do I say this?
Stereo - exchanged 3 times before the warranty ran out, CD player broke again a month later.
PS2 - Son in law has had to send his back 6 times now for the infamous 1st Gen laser problem, sometimes it works, sometime
Sony repentant? My furry little but. (Score:2)
For Sony to truly regret their acts, they would have to drop DRM alltogether. Who is to blame here: the people who coded this restrictions for our computer (XPC) or the company that wanted those restrictions to begin with? But like the kid who'se afraid of being punished after having done something wrong; Sony is trying to suckup after having all this bad press. They won't drop DRM though. Nothing is going to change, except Sony maybe choosing a different DRM-maker. And
Sony is sorry alright... (Score:5, Insightful)
From TFA... (Score:2)
Doing the wrong thing for the right reasons is still wrong. It shouldn't have taken them this long to figure that out. Although, if I may say, they already knew this. And, as others have said, they're only sorry they got caught.
In the previous story, they said this was done to prevent "illegal copying". Interesting... How is that the
Sony BMG and Sony Music (Score:3, Interesting)
Re:Sony BMG and Sony Music (Score:3, Insightful)
Repentence at the Temple of Doom (Score:4, Funny)
"But this whole story has led us to look at the approach we have to take going forward..."
"...diligently re-evaluate..."
"Its fairly common and the fix is easy to provide through a software update."
"Even if the issue is only a slight one, at Sony BMG we are very clear that any software security issues are taken with the utmost seriousness."
Now you will know what to say if you ever get caught in a spyware scandal. Class dismissed.
Soon installed by default (Score:5, Insightful)
What does S.O.N.Y. stand for? (Score:2)
Dear SONY/BMG (Score:2)
I will not be re-evaluating my commitment to avoid your products.
or in Dear John terms,
Dear SONY,
It's you, not me. There is nothing for you to evaluate here, so you can stop with the pathetic PR bullshit.
It's sad to see you so desperate for my attention, when I have no interest in you.
I ended this relationship because of your actions, you need to move on and get over it.
I never want to see you again.
No matter how you claim to have changed, and how much you have claimed to
Insufficient response (Score:5, Insightful)
Saying they're sorry is not enough.
Being sorry is not enough.
Understanding that they were wrong is not enough. (Though I doubt that they actually grasp this concept... Sony's executive and official remarks along the lines that since most people don't know what a rootkit is therefore they shouldn't care about one fairly accurately indicate the corporate culture over there. They aren't sorry that they did wrong, they are sorry that they had to listen to their customers and non-customers alike whining about the situation.)
I want somebody fired over this. The president would be great, but handing a sacrificial pink slip to a VP would suffice. Such a great and monumental screwup - including the intentional introduction of inadvertant (no, not a contradiction) security holes onto the computers of the people who are paying their salaries is, IMNSHO, criminal, but fat chance of charges ever being pressed. I'm sure the execs would fire their assistants for putting Splenda (tm) in the morning coffee instead of Equal or printing out the day's email in 11.5 New Roman instead of 12 Times, but when it comes to something that actually matters not a demotion or even a negative review in the executive's employment file. In fact, I'll wager the screwup who gave the green light to this whole project still gets a fat six figure bonus for "great" performance.
If Sony wants my money again they they have to can an exec and have security escort him from the building. If all sony music fans followed suit then a message would be sent loud and clear that this abuse of the customers will not be tolerated and execs throughout the industry would understand that what they do may actually have ~gasp~ consequences.
Re:Insufficient response (Score:2, Informative)
Re:Insufficient response (Score:2)
I want somebody perp-walked. If the RIAA thinks someone should go to jail over song lyrics, then fine, send some of these higher-ups to jail. (Some pimple-faced teen hacker, doing the same thing to Sony, would get no less.) And real jail, not some Martha Stewart summer camp.
Three to Five hard labor would be good, but even 30 days in the pokie would send a strong message.
Re:SONY should start by canning Hesse (Score:2)
Not even in a fantasy world. Nobody there is laughing over this: with 100% of my being I believe that this was not done with actual malice, so accusing them of laughing over the situation isn't accurate, fair, realistic, plausible, or rational. By making such accusations you diminish the legitimacy of any demands that somebody be fired over this.
The problem is that, like most major corporations, the shots are called by MBAs and
I doubt that Sony's behavior has changed. (Score:2)
Sony isn't a sentient being!!!! (Score:2, Insightful)
Sony could no less repent than a rock on the ground. Unless you have some type of being that feels emotions then stop trying anthromorphize corporations.
Repent? (Score:5, Insightful)
I don't see "We're sorry." I don't see "We were wrong." I don't see "We promise we won't do it again." I don't see "Please forgive us."
All I see is "We're going to think about how we do this in the future."
No Xmas for Sony (Score:2)
Join me in wishing the whole Sony corporation a cold dark Christmas [boingboing.net] this year.
I'm so sorry, come back baby! (Score:2)
CUSTOMER: Well.. ok.
SONY: Oh... thank you baby. I'm so lucky to have you... And BITCH!, if you EVER try to leave me again I'll knock your skull so hard you'll do a backflip!
XCP CD's still on the shelf (Score:5, Interesting)
Sony repents (Score:2)
Re:Don't get your hopes up (Score:2, Flamebait)
CDs are already vastly overpriced. And you'd be willing to pay more to have what YOU ALREADY SHOULD HAVE?
You're the RIAA's wet-dream, my friend.
Re:Ripping off the BBC's title is not cool. (Score:2)
Copying something is plagiarism.