Canada's Do-Not-Hesitate-To-Call List 592
An anonymous reader writes "The creation of a do-not-call list in Canada has run into
trouble. Michael Geist reports that the proposal has been effectively destroyed, with exceptions for just about every telemarketer including businesses, political parties, polling companies, and charities. The government committee apparently heard from the marketers but refused to listen to consumer groups."
this gives the perfect opportunity... (Score:5, Informative)
Re:this gives the perfect opportunity... (Score:5, Informative)
Re:this gives the perfect opportunity... (Score:5, Informative)
Re:this gives the perfect opportunity... (Score:3, Funny)
Re:this gives the perfect opportunity... (Score:5, Funny)
Being married myself, I fail to see how this still isn't great. Now if only I could get my in-laws to go with private dialing I'd be set.
Re:this gives the perfect opportunity... (Score:3, Funny)
Re:this gives the perfect opportunity... (Score:5, Funny)
Thought your post needed a bit of editing.
Re:this gives the perfect opportunity... (Score:5, Insightful)
Machine-Targetted Spam (Score:3, Interesting)
That would be fine, but... (Score:3, Informative)
(Telemarketers gained this "right" on the grounds that they might make sales calls from private phones and wanted to have customers redirected to their main offices. Yeah, right. The real reason is to bypass Caller ID screening.)
Re:this gives the perfect opportunity... (Score:5, Funny)
Re:this gives the perfect opportunity... (Score:4, Funny)
TM: Hello. We are from bank XXX and we are offering a free gredit card. Blah, blah..
Me: I'm sorry but I don't have the time for this.
TM: You don't have to do anything.
Me: Nothing?
TM: Yes. A courier will bring it to your house.
Me: And it's free?
TM: Yes.
Me: Well, ok then.
TM: Ok! A courier will visit our house tomorrow at about 13:000. We will need a photocopy of our ID card and..
Me: Wait! You said I don't have to do anything.
TM: Well, you just have to make a photocopy.
Me: But that means that I have to get out of my house and go do this. You told me I don't have to do anything at all. That is something.
TM: Are you serious sir. You cannot get a photocopy of your ID card?
Me: -almost laughing- I'm afraid not.
TM: -very disappointed- ok then *sir*. If you can't get a photocopy of your ID...
Re:this gives the perfect opportunity... (Score:3, Interesting)
I am not sure if any businesses are exempt in the US Don't call list, but the US list does exempt charities, political parties and polls. Then again, would a legislative body ever pass a law that restricted themselves from calling?
Re:this gives the perfect opportunity... (Score:3, Informative)
All that means... (Score:3, Insightful)
Yes! I'm moving to Canada! (Score:5, Funny)
Canada's Do-Not-Hesitate-To-/. list (Score:4, Funny)
That's the last straw! (Score:5, Funny)
Pre-emptive slashdotting! (Score:4, Funny)
With pre-emptive slashdotting, the target website is obliterated BEFORE any slashdotter has any chance of seeing it!
Re:Pre-emptive slashdotting! (Score:5, Informative)
Not Surprising (Score:5, Interesting)
That doesn't sound like much, but for a small mom-n-pop ISP run by 4 guys and a dog with 2 phone lines, it's awful. Fwiw, we're all pretty good at screening calls via Caller ID.
Good luck to our fellow Canadian brethren, whether they've disowned us or not.
Re:Not Surprising (Score:4, Informative)
Re:Not Surprising -- Mod parent up (Score:5, Informative)
Also, I bet that as an ISP, you deal with companies who are affiliated with other companies, and can try to use the loophole for existing business relationships -- if they have any sort of business relationship to you, or you've ever called or contacted them, then they can market to you unless you explicitly tell them to only call you on existing business.
Re:Not Surprising (Score:4, Funny)
Re:Not Surprising (Score:5, Funny)
I would be extremely interested to know if cats can be trained as well. Perhaps with some catnip on the handset?
Comment removed (Score:5, Funny)
Re:Not Surprising (Score:5, Informative)
Are you sure your business numbers are really on the list? I'd suggest resubmitting the numbers, and if the calls don't stop (20-50 a day?!?!?) file complaints and demand compensation.
Re:Not Surprising (Score:3, Informative)
No, I hadn't realized it when I posted but as you say, it's home numbers only.
Terribly off topic reply (Score:4, Funny)
Re:Terribly off topic reply (Score:3, Funny)
Re:Terribly off topic reply (Score:2, Funny)
KFG
Re:Not Surprising (Score:3, Informative)
I have a business line, too, and it hasn't gotten any telemarketing calls that I can remember...
Re:Not Surprising (Score:5, Informative)
I've not had a single telemarketing call since the DNC, and was averaging three per day before it, so for me it has been a great success.
Re:Not Surprising (Score:2)
Call this an observation from a trusted source, but I'm fairly certain that businessess who sign up on that list get transfered back on to the "do call" telemarketer lists when they compare it to the phone numbers for buisness lines bought from the telephone companies.
Re:Not Surprising (Score:3, Interesting)
The solution for a small business (such as the OP) would seem to be t
Re:Not Surprising (Score:5, Insightful)
Re:Not Surprising (Score:2, Informative)
Re:Not Surprising (Score:3, Informative)
Actually, I think the list aplies to home numbers only. Read below, taken from www.donotcall.gov:
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home
Note, the "at home" portion.
That said, I've had two number since the registry began. Both home numbers have had a decrease in the number of calls. The only place that ever called was a political campaign and the local firehouse. Both which, I believe, are legally allowed to do so. Other than that,
Re:Not Surprising (Score:2)
Really? It sounds like "the bosses" need to follow up. The DNC Registry has been wonderful for us. It seems that almost everybody is following the rules. Only calls from charities, politicians, existing business partners and surveys get through. The surveys started to get out of hand for a while wh
Re:Not Surprising (Score:2)
Re:Not Surprising (Score:5, Informative)
Re:Not Surprising (Score:2, Informative)
See, the DO NOT CALL list is only for People. Residnences, as it were. Businesses are not allowed on the Do Not Call list. Anyone, at any time, is allowed to call a business. If you look at their site (donotcall.gov) you will see it says "home or mobile phone". Not Business phone. Not sure where the rules of the registery are (I called the FTC and asked about this a couple of months ago). So well, a home phone, or cell phone should be easily registered, and if somone calls a
Re:Not Surprising (Score:2)
The Do-Not-Call list does not apply to 'businesses', whatever that means. Presumably, the phone company has some way of designating your lines as either business or residential.
Vonage lines (and Packet8) all qualify as residential. Put on a Vonage line on the DNC list, and you won't get a single telemarketing call.
The list has substantially (~90%) reduced the number of telemarketing calls I get at home.
Re:Not Surprising (Score:2, Informative)
Re:Not Surprising (Score:5, Funny)
It's been quite effective for this U.S. resident. In fact, the only telemarketing calls I get nowadays are from Canada...
Re:Not Surprising (Score:5, Insightful)
Not answering or hanging up quickly is actually the nicest thing you can do for them, short of buying what they're pitching. They are paying for employees and equipment by the minute. Assuming you're not paying by the minute for calls you receive, it's better to answer the phone and give them some plausible reason to hang on ("Oh, you want to talk to Dave! Hang on a sec"). Then set the handset down and see how long they wait. You could keep track of what bs line will keep them waiting the longest.
Re:Not Surprising (Score:3, Interesting)
So, all I
My Four-Year-Old (Score:4, Funny)
Interesting... (Score:4, Interesting)
I don't really know why your business is still getting calls. Are you getting called by telemarketers or just cold calls from B2B sales people? Perhaps they are calling one of the numbers in your hunt group and not your main number? Did you add ALL your businesses numbers to the list? Most businesses will have a group of numbers with one "main" number that autoforwards to a free line in a group.
-matthew
Re:Not Surprising (Score:3, Funny)
Fire the dog. Trust me on this. That vicious scoundrel is signing you up for all this. Lose the dog and the problems will go away.
Signed,
the friendly cat association.
So what? (Score:4, Insightful)
Actually... (Score:4, Funny)
Just don't use landlines, period. (Score:3, Insightful)
Seriously though, isn't that just true of landlines in general? Has anyone received a useful call on a landline in the past few years, one where the caller would not have called your mobile if they hadn't got through?
If the call is important, someone will pay 50p/min to call my mobile, or they'll call me on my mobile for fre
Re:Just don't use landlines, period. (Score:3, Interesting)
- I don't get good reception in my home, and really never have. That's never an issue on my landline.
- My cell is small and not made for long conversations. I like that it's small so I can carry it around.
- I live with my girlfriend, and we share the landline. We both get calls to it. Many times someone will call wanting to talk to either of us.
- The whole "calling 911 doesn't put my address on the operation center's screens" issue.
These are not uncommon prob
Re:Just don't use landlines, period. (Score:4, Informative)
Here in North America, it costs per-minute charges to recieve calls on your mobile, but costs nothing per minute to call a mobile from a landline, so calling a mobile isn't a deterrent to making a call, and it's much cheaper to take calls on a landline
If I call someone up on their mobile from my landline and talk to them for ten straight hours, I'm charged $0.07 total, that being the per-call flat fee on my current landline plan. They get charged 600 mobile minutes. If instead they'd answered my call on their landline, the ten hours of talk would have cost them nothing and me seven cents.
We gave them the right to do this.... (Score:5, Interesting)
What ever were we thinking in our attempts to wrest the right to remain "unlisted" and "untapped"?
How dare we expect to have the right to not be disturbed in the midst of our daily ablutions by the ring-ring-ringing of the telephone?
I am (almost) at a loss for words, but I'm certain that if I wait a bit, someone new will call me and try to sell me their own.
Sadly it appears that my government is no longer similar to the American's "of the people, by the people, for the people", but "to the people".
Canadian super politeness (Score:4, Interesting)
The marketeers are usually trying to be persistent by just saying things like: you don't know what I am going to offer.
If telemarketing anoys you, just hang up, do not even say goodbye anymore, you don't know them, you don't owe them, so what do you care.
Sofar my advice to make canadians less polite.
Re:Canadian super politeness (Score:3, Insightful)
Re:Canadian super politeness (Score:5, Funny)
The trivial method of doing this is straightforward, you get them into their selling mode, and then very quietly set the phone down. They'll talk for maybe 5-10 minutes before realizing that there's no one on the other end of the phone. After 15 minutes (or when you hear the annoying "phone off the hook" tone), come back and hang up.
The slightly more effective method would be to record a sample of yourself saying (at 10-15 second intervals) "OOOoooh... Aaaaaahhh.. That sounds really cool.... Yes, please, tell me more..." You want the recorded loop to be ~5 minutes long to try to make the tape last longer during the phone call... People are pretty good at picking up patterns, so the longer the loop, the longer you can keep the solicitor on the phone. There is a slight improvement possible on this method whereby you record the samples individually and then use winamp to randomize the playback. That oughta be good for at least 20-30 minutes of telemarketer time.
But the optimal solution is clearly to write an AI application that leads the telemarketer down the longest possible path through their script, and possibly loops them through it from time to time. Ideally, the application would even recognize call waiting and would ask the marketer to "hold on" while it clicked over and allowed you to speak with the person on the other line. It would need to analyze what they're saying and then say "no" at appropriate times to keep the marketer on the phone for as long as possible. I imagine with such an application, you could probably keep a marketer on the phone for 2-3 hours, if not more!
As soon as I'm done writing this app, I'll be happy to sell it to you for a mere $19.95. Just send me your telephone number so I can call you and....
Re:Canadian super politeness (Score:3, Funny)
Sounds like a great Podcast!!
Re:Canadian super politeness (Score:4, Funny)
Heck, you could probably modify Eliza to do it.
"EARLIER YOU SAID YOU HAVE A DISCOUNTED PRICE FOR A LIMITED TIME"
"ARE YOU PREPARED TO ELABORATE?"
"SUPPOSE I WERE NOT A QUALIFIED RECIPIENT OF YOUR SPECIAL OFFER"
Don't just put the phone down! (Score:3, Informative)
My sister used to work as a telemarketer. She told me that she LOVED these calls. The productivity software at the service bureau shows her as working a call. In actuality, she used the time to read, chat with friends, etc.
At the end of the day, she was credited for keeping a custom
Re:Canadian super politeness (Score:3, Informative)
ohh puleaze (Score:2)
Re:ohh puleaze (Score:2)
I've never claimed that my government was a bastion of faith, but I wouldn't say that they are the root of all evil. They are more like nodules on the root of all evil
What's the difference? (Score:4, Interesting)
let them call (Score:5, Interesting)
I've almost paid my last months phone bill, just by talking with telemarketers.
You can easily keep them talking for about 30 minutes by asking everything about the product they're selling.
Re:let them call (Score:5, Insightful)
A) Can you provide a link to the plan you are talking about.
B)Laast time I checked, it was illegal in the US for telemarketers to call cell phones.
Re:let them call (Score:3, Interesting)
As for getting paid for incoming, I'm currently doing that with my voipuser [voipuser.org] account. I get an outgoing minute for every incoming one. I've got my UK phone number on my websites, and I use it in c
Or not (Score:3, Informative)
Very Effective! (Score:2)
Full article (Score:2, Informative)
MICHAEL GEIST
In a scene that unfolds in millions of homes each day, dinner is interrupted by an unsolicited telemarketing call. Some Canadians immediately hang up, while others wait patiently for the marketer's speech to conclude. No matter the response, virtually everyone finds the calls invasive, disruptive, time-consuming, and incredibly annoying.
Several years ago, the United States introduced legislation designed to curb unwanted telemarketing calls.
Call it what it is. (Score:2, Insightful)
"Telemarketing" == "Phone SPAM"
It's not that bad... (Score:2, Funny)
As far as looking out for the privacy of Canadian citizens however, it does suck.
Correction (Score:2)
The creation of a do-not-call list article in Canada has run into trouble. Michael Geist's report about the proposal has been effectively destroyed, with exceptions for just about anyone but slashdot. The slashdot editors committee apparently heard from the submitters but refused to listen to reader groups.
ban solicitation, not calling (Score:2, Informative)
However, telephone solicitation is very important to business, to charities, and to political organizations. How do we balance their needs with citizens' wants?
I think it's very important that political groups especially are allowed to reach out to people in the community. Unfortunately, most people here in the US are ridiculously undereducated about political issues. What I'd like to see is a proscription against soliciting over the p
Re:ban solicitation, not calling (Score:3, Insightful)
I already know enough about our political system to know that our form of democracy is badly broken. I don't need their "information".
Is it really too much to ask to be left alone?
Ban anything people want (Score:3, Insightful)
> political organizations. How do we balance their needs with citizens' wants?
How much value is there in calling people who adamantly do not wish to be called?
> I think it's very important that political groups especially are allowed to reach out to
> people in the community.
Why political groups especially? What in your view makes them more special than other groups? Is it because you are concerned about politica
you're funny... can I buy you an ice cream? (Score:3, Insightful)
Over here, the politicians go out to public places and meet the public. People can go up and talk to them, and they talk back to you. You can even go to the booths and troll them a bit, you know, catch them off-guard with questions they can't answer (and they even admit to not being able to answer them.) They have a lot of ways of getting their message out. They don't need to harass people over the phone. The Norwegian populace is otherwise generally very educated a
Re:time to get out my tiny violin and play... (Score:3, Interesting)
I've worked on a number of local grassroots campaigns where telephone campaigning has been necessary to get the message out and recruit people to volunteer.
Good for you. Please respect my wishes when I declare I do not want to be called and understand that those of us who don't want to be called are not going to mend to your ways.
Sure, some people don't want to hear anything. But some people do. Don't generalize and assume that all groups that call people ar
Re:ban solicitation, not calling (Score:3, Insightful)
Furthermore, it takes a fair bit of imagination to suggest that political pressure groups are interested in educating people, instead of pushing a view through any means possible including freely misleading people. I think I'd rather get my information from a broad spectrum of sources -- the Economist, NPR Morning Edition, the NYT, News.com, the BBC, AP, Reuters, AFP, UPI, the Washington Post, factcheck.org, the news.google aggregate, thomas.loc.gov... rather
Re:you take umbrage?! (Score:3, Insightful)
Because they're not. I want to be left alone. And these useless asshats who want to harass me with their filth better damn well respect that. If I want information, I know where to get it.
And why should I have to be the one wasting my energy in calling everyone, telling them not to call me?
As for the private do-not-call list, what a joke! Do you reallly trust private industry
Re:ban solicitation, not calling (Score:3, Interesting)
How about being an example? Or are you and your tele-harassing cronies too good for that?
Answerphone detection (Score:4, Insightful)
It's time for a prank (Score:3, Funny)
Just feed Eliza some random input from an irc channel and pipe its output into ATT&T TTS [att.com] system and then into the phone for the telemarketer.
Option 2)
And if you are really lucky (and spammed), team up two telemarketers with each other, just as we saw with skype here [hopto.org].
Simple solution (Score:5, Funny)
Misleading, as usual (Score:4, Informative)
The proposed bill does not grant an exception to the do-not-call list to all businesses; it grants an exception to businesses that have an *existing* business relationship with you. Still not good, but a random telemarketer won't be allowed to call you if you're not already a customer one way or another.
Michael's article is quite clear in this regard, too. I really wish the Slashdot editors would check submissions for factual accuracy instead of blindly accepting any sensationalist story - Slashdot really seems to be becoming the tabloid news outlet of the internet, which is rather unfortunate.
Is it misleading or is it a vast giant PleaseCall? (Score:3, Informative)
So, let's just examine CIBC for example. Let's say Joe Canuck has a checking account with them. Now he has a relationship with them.
Ah, so only they will phone, right?
Wrong. Now CIBC can call you, anyone
Hidden from the Public, the solution... (Score:4, Interesting)
I did this nearly a decade ago and I have *no telemarketing calls* save three local charities that aren't members of the DMA.
Unfortunately, I failed to save the information. I recall I obtained it by calling the telco and getting downright irate about the attempts by Sprint Cda to slam me into one of their plans. Somehow or other I finagled a phone number from the customer service rep...
International Telespam (Score:5, Interesting)
The problem faced by Canada and/or the USA is indicative of a more general (and therefore more difficult to solve) problem.
When a telemarketer calls you from your own country, both parties are governed by the same laws, however, many of those laws are ineffective when the caller and recipient are in different countries.
With cheap telecommunications international telemarketing is becoming more common, and consumer protection is beginning to suffer.
Take, for example, the recent spate of calls that have originated in Florida, and targetted North-West Europe. Each of these European countries has a national do-not-call list, yet international telemarketers are ignoring these lists, believing themselves to be untouchable.
It's become so bad that "the Consumer Ombudsmen from the Nordic Countries of Denmark, Sweden, Norway, Finland and Iceland have contacted the US Federal Trade Commission and cited concerns over some international business practices" [1][2]
The letter itself cites concerns over both telemarketing and general internet marketing, and illustrates that once national boundaries are crossed, the temptation to increase sales (possibly by misrpresenting the goods that are being sold) may be more than some telemarketers (or telemarketing company managers) can bear.
What is needed is a global agreement on Do-Not-Call lists. Without such an agreement, national lists will be entirely irrelevant as each company conscientiously respects it's own citizens whilst mercilessly telespamming the rest of the world.
Re:It's easy to avoid spam (Score:4, Interesting)
Re:Canada, that mythical land of milk and honey (Score:3, Funny)
Re:Canada, that mythical land of milk and honey (Score:3, Informative)
Before you claim the following:
but at least we still have freedom of religion and speech, unlike Canada
Read our fucking Bill of Rights:
PART I BILL OF RIGHTS
Recognition and declaration of rights and freedoms
1. It is hereby recognized and declared that in Canada there have e
Re:Let users decide the exceptions (Score:3, Funny)
I usually try to say completely calm and cold, "No actually one is ok. Most people have more than one kid as a backup anyways."
Very hard to do actually, you should try it sometime.
*Of course I value human life, especially children. It just gets me how these people try and prey on your emotions to get $10*
Re:Corrupt Canadian Government (Score:5, Informative)
The government (i.e. liberal) amendment is to allow the person with the telephone number to say they want to exempt charities when they put themselves on the list. That's more reasonable, obviously.
Don't bother putting your foot in your mouth. We forgive you for your ignorance. You're obviously practicing to be an American.
Re:I've always fancied .... (Score:5, Funny)
Telemarketer: "I was wondering if I could ask you a few questions?"
Me: "May I ask you one question first ?"
TM: "Umm
Me: (Deep breathy kind of voice) "What are you wearing right now. I mean, is it sexy ?"
TM: "Umm"
Me: "Lacey ? Leather ? What, common now, don't hold back."
TM "Thank-you sir, I hope you have a good day."
*click*
Re:Why is this news? (Score:4, Insightful)
That has to be the dumbest thing I have read all day. It is no wonder it got modded to +4 insightful.
Companies exist to make money. That is their sole responsibilty. In the vast majority of cases a PR problem will not affect them as much as the increased cost of doing business associated with not polluting. If you think a company won't exchance birth defects in 1000 children for a $2,000,000 increase in profits you are kidding yourself. You are also ignoring history. Those who ignore history are bound to repeat it.
I've got a feeling that you aren't too worried though. You can afford to move away from the parts of America where birth defects are staggeringly common. Assuming that you earned your wealth rather than inheriting it (though I'm positive your parents were at least well off) you know better than to believe the drivel you are spuing.
Your selfishness and greed astound me.
Re:Libertarians... pffft. (Score:3, Interesting)
You sicken me. To paraphrase you:
"Once enough people die, and its too expensive to pay out insurance claims, insurance companies will enforce stricter rules."
Once people die. You need people to die first before anybody does anything.
State regulations may be reactive to a certain extent, but not by design. Placing safety and health regulations in a freemarket requires human suffering by dresign before a market correction.
Your counter argument, whic
Re:Libertarians... pffft. (Score:3, Insightful)
With government, there IS no competition. They are a monopoly
First of all, "eventually" is not good enough when it comes to life and death.
Secondly, what magical process is preventing a Corporate monopoly in your regulations-free world?
The monopolies of the past were broken up by those governments you dislike so. Standard Oil, for example...
An
Re:Why is this news? (Score:3, Interesting)
First, I've been to Nike's "sweatshops" and you'd be surprised how few employees consider it a sweatshop compared to starving and dying in a country with little opportunity. You would also be surprised how many ex-sweatshop employees saved enough money to move to another country with better opportunities.
People are not forced to do any job at gunpoint by Nike or by any other corporation. Yet I am forced to pay 1/2 my wages to a monopoly with