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United States Privacy

USPS Service Kiosks Taking Pictures of Customers 650

NW writes "According to FOIA documents obtained by EPIC new Postal Service self-service postage machines take portrait-style photographs of customers and retain them for 30 days." IBM is the contractor behind the kiosks. Note that the kiosk is supposed to not complete the transaction if it determines the photograph has been compromised, so simply covering the camera is unlikely to work. As the cost of cameras and digital storage approaches zero, is it inevitable that every machine you interact with will take your photograph and store it?
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USPS Service Kiosks Taking Pictures of Customers

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  • by M3rk1n_Muffl3y ( 833866 ) on Thursday December 16, 2004 @10:13AM (#11104160)
    How about wearing GWB rubber mask? or even Nixon for that matter.

    Return of the ex-presidents.
  • Oh no (Score:5, Insightful)

    by Anonymous Coward on Thursday December 16, 2004 @10:13AM (#11104161)
    Now let's all overreact as if there aren't cameras watching you in almost every store these days.
    • Everyone gets robbed sometime, so we shouldn't complain about it. Especially when the electric company won't keep our power on, if they can't steal something when they drop by to read the meter.
    • Re:Oh no (Score:3, Insightful)

      by Theseus192 ( 787156 )
      That's a private company conducting surveillance. Substantially different from the government doing it.
    • Re:Oh no (Score:5, Insightful)

      by hunterx11 ( 778171 ) <hunterx11@NOSpAm.gmail.com> on Thursday December 16, 2004 @10:43AM (#11104650) Homepage Journal
      Yes, but the camera in the store doesn't know your home address.
    • Re:Oh no (Score:3, Insightful)

      by nahdude812 ( 88157 )
      That's a good point, but a little different from directly associating your face with a given transaction (though any time you pay with credit card, there's enough data there to do a matchup like this).

      I personally don't have a problem with any sort of automated machine taking my photo so long as:
      1) It is clearly indicated that the machine will do so, and what the storage and use policies are for the photo.
      2) It will only take my photo if I am performing a transaction with the machine (or in the background
  • by skaffen42 ( 579313 ) on Thursday December 16, 2004 @10:14AM (#11104165)
    So does this mean that a paper bag over the head is not just for sex anymore?

  • Finally... (Score:5, Funny)

    by alienmole ( 15522 ) on Thursday December 16, 2004 @10:14AM (#11104169)
    A privacy issue my g/f will care about. She hates having her photo taken!
  • by account_deleted ( 4530225 ) on Thursday December 16, 2004 @10:14AM (#11104176)
    Comment removed based on user account deletion
  • hotornot (Score:5, Funny)

    by donaldgelman ( 730958 ) on Thursday December 16, 2004 @10:15AM (#11104178)
    Clearly this is simply because USPS wants to make their own version of hotornot
  • It's to catch the terrorists, you see. We'll never violate your privacy (because you have none now).
  • by Ingolfke ( 515826 ) on Thursday December 16, 2004 @10:15AM (#11104183) Journal
    The stamps were printed with my portrait on them.
    • by Nos. ( 179609 )
      I would mod you up as funny/interesting if I could... what a great idea! Imagine taking your smartcard/flash/memory stick to the Post Office and getting 50 stamps with a picture of your choice... think this would be VERY popular around the holidays!
      Of course, then the PO would have to pay more attention to make sure stamps weren't just stickers someone had printed off at home.
      • Already been done

        http://photo.stamps.com/ [stamps.com]
      • Imagine taking your smartcard/flash/memory stick to the Post Office and getting 50 stamps with a picture of your choice...

        The Royal Mail does this, I'm suprised the USPO doesn't.

        The answer to the quick-identification problem is tha the personalised stamps have a common part (with the queens head, plus one of a number of designs) with the photo next to that.

        Of course, in some ways this means it's no different from having stickers made of your photo and sticking them next to normal stamps...

      • You can already do that:
        http://photo.stamps.com/

        Of course, it's not cheap. Looking that te site for a price....ooops, it seems the've halted the program until the USPS evaluates whether or not to continue with it again. Hopefully they will reinstate it.

        It seemed to me that when I looked at it before, it was like $1 per stamp. Not something you'd want to use everyday, but would be neat for special events (ex: wedding invitations).
  • what is the point (Score:3, Interesting)

    by TedCheshireAcad ( 311748 ) <ted AT fc DOT rit DOT edu> on Thursday December 16, 2004 @10:15AM (#11104184) Homepage
    What is the point of this? I mean really, who is going to try to knock over a stamp machine. It's not exactly an ATM.
    • The point?

      To show the picture of the Terrorist Boogieman on the TV after the attack off course.

    • by JohnQPublic ( 158027 ) on Thursday December 16, 2004 @10:37AM (#11104546)
      The kiosks in question aren't stamp machines (which have been around for 40 years or more), but a complete self-service post office. You can buy postage, mail letters, mail small packages, etc. It takes credit cards, paper currency and coins.

      In other words, it *is* a lot like an ATM.
      • by Waffle Iron ( 339739 ) on Thursday December 16, 2004 @11:01AM (#11104920)
        The kiosks in question aren't stamp machines (which have been around for 40 years or more), but a complete self-service post office.

        The cameras were originally included to solve one of the hardest technological problems with faithfully implementing a mechanical post office. It's necessary for the machine to recognize when the line of waiting customers has filled the entire lobby and is just starting to snake out the front door. That's the precise time that the machines need to pop up the cardboard "Closed" sign on all but one of their stations.

  • I welcome.. (Score:2, Funny)

    by Folmer ( 827037 ) *
    Our new surveillance overlords...

    If it can prevent crimes/terrorism, or at give the authorities a clue on who did sent what, i dont have a problem about getting my picture take.. Its already on dozens of other surveillance videos, and I havent seen people complaining about that..
    • OK, let's put a surveillance camera in every room in your house. After all, you don't have a problem with your picture being taken, and it might help prevent crimes or terrorism. (The terrorists and criminals might be hiding under your bed or in your closet, after all).
  • by smooth wombat ( 796938 ) on Thursday December 16, 2004 @10:17AM (#11104208) Journal
    I think the 30 day storage timeframe is pretty optimistic.
  • by Icarus1919 ( 802533 ) on Thursday December 16, 2004 @10:18AM (#11104228)
    I don't know how anyone could claim that this is a necessary invasion of privacy. Taking pictures of us while we're sending mail? How often is the mail used in incidents of terrorism? Definitely not often enough to warrant photographing anyone who tries to send a package, and making it so that the machine doesn't work if you won't let your picture be properly taken.

    Say your branch IS used for terrorist activities. Say a mail bomb, or anthrax threat. You can bet that if you're an arab you're going to be getting a visit from the FBI.
    • by TomorrowPlusX ( 571956 ) on Thursday December 16, 2004 @10:48AM (#11104721)
      Well, soon enough it will get your name too, somehow.

      As a bearded unix programmer who happens to be muslim, complete with a muslim name ( first name == first name of an at large chechen terrorist; last name == name of a 911 hijacker ) this kind of stuff makes my hackles stand up.

      I happen to be white (not arab), and american born; but nonetheless I was raised with a love for this country and its freedoms by a father who also is bearded and muslim ( and happens to have the *most* common muslim name, Mohamad ).

      I know many arabs who love this country and live here. We ( and by we I mean people with "funny" names, beards, etc ) are always put in the random search line in airports, given extra scrutiny at border crossings, etc. Etc. Etc. Etc.

      Frankly, I don't really care about the camera in the USPS box. I live in DC, I can't walk a block without being seen by probably half a dozen cameras.

      But this is yet another straw. People like me feel it earlier, but we're all losing our freedom here.

      Perhaps it's time to take off; but where else is any better? I get the impression these days that the only place you can actually be *free* is in a 3rd world country that doesn't have its shit together well enough to properly monitor its citizens. But do you really want to live in such a place?

      I guess the answer is "Anywhere in Europe". Sure you won't be any more free, but at least you'll have healthcare and good mass transit. In america we're getting the shaft six ways to sunday, and we don't even have a good society as an excuse.

      Forgive my rambling, but this stuff grates on me.
  • of counsiling anyone who has to look at these pictures and realize how ugly we all are? Who hear goes to the post office dressed for success? Who? Tell me? I see that hand in the back row, thank you sir. The horror. The horror.
  • by havaloc ( 50551 ) * on Thursday December 16, 2004 @10:18AM (#11104240) Homepage
    When you use these machines, you no longer have to wait in line and goto the counter to mail anything that weighs over 16oz; you can mail items up to 70lbs without ever having to see a postal clerk. I suspect its to keep people from mailing things that they shouldn't.
  • With the power of digital photography and the ubiquity of postal self-service stamp machines, soon the US government -- nay, anyone with access to the machines -- will be able to determine that...

    Someone who looks like you purchased stamps!.

    I'm a huge privacy advocate and all, but it's not like this can be put to some nefarious use. The only two potential issues I can see:
    1. The machines should clearly inform potential users that they will be photographed; people have a right to know if they are on camera.
  • you're buying postage stamps and they want to photograph you??? wtf for??? are they frightened you might be posting anthrax spores to someone and want to be able to track everyone who bought postage stamps in the last few day??? or you're posting drugs to someone??? or posting unsolicited bulk mail??? is there no privacy anymore???
  • by PornMaster ( 749461 ) on Thursday December 16, 2004 @10:19AM (#11104247) Homepage
    Since stamps are readily convertible into cash at face value or near, I would expect similar protection on stamp machines as I would for cash machines...
  • Wanna keep some shred of privacy while purchasing you postage for your parcel, and have a good time doing it? Wear a mask! Preferrably one of a long-dead celebrity. Favorites include:
    Herbert Hoover (cross-dressing spy)
    Stalin (All-around nice guy)
    Benjamin Franklin (First Postmaster General of the US)
  • all ATM's have cameras that constantly record the user using the ATM. what is the difference between the two?
  • Wow, scary. (Score:2, Insightful)

    Could someone please explain why the government feels the need to have pictures of people on file like this? This is crazy.

    I'm reminded of Aldous Huxley's 1984. This is the first step toward telescreens!

    As tech savvy people, we need to get the word out about this and put these sorts of invasions of privacy to a stop. Making the citizen the object of state knowledge is the first step toward subjugation and elimination of freedom.

    As an open source programmer, gun owner, and opponent of the current politica
  • I'm on the fence (Score:5, Insightful)

    by Schezar ( 249629 ) on Thursday December 16, 2004 @10:22AM (#11104299) Homepage Journal
    I'm unsure how I feel about this. On one hand, I value my privacy, and I dislike such intrusions.

    On the other hand, I value the freedom of public places, and the freedom to take pictures of whatever you wish.

    It boils down to an argument I had with a friend of mine a while back. We were in a public place, and a third party took a picture of him. He became furious, and demanded that the person take no more picture, nor distribute the one he had already taken. (The third party was not known to either of us; he wasn't just some stranger)

    Now, I calmly explained to my friend that, since he was in a public place, he had no reasonable expectation of privacy, and that the other person could indeed take his picture whether he liked it or not. I cited prior cases and current laws regarding such things. (I'd recently done research for a class on just that topic.)

    He became even more angry. "I don't care about his rights. He has a right to be an asshole, but that doesn't mean he should be! I don't want my picture taken!"

    The guy took his picture again for good measure (nice shot of an angry face), and we all walked away chuckling.

    To further muddy the waters, consider that digital photography, like p2p applications and globalization, is fast-growing and un-stoppable. There's no magical way to prevent someone from taking your picture. In the end, your picture can be taken whether you like it or not, and there's nothing you can do about it.

    I don't believe that people have a right to privacy, but I do believe that people have a right to protect their privacy as best they can within the confines of reasonable law.

    My friend, for example, could avoid public places and close his curtains, but he could not assault photographers.

    Public places are just that: public. Whether you like it or not, people can see and record your actions.

    Then again, this isn't just a person: it's a government entity. Should corporations/governments have the same rights as individual people? What if this were a private company, instead of the USPS? Would that make the issue any different?

    What if it was just some guy standing near USPS boxes taking pictures of people?

    It's a complicated issue with no simple answers.
    • If he asked the photog to stop, and the third party continued to take pictures, that may possibly be considered harassment and as such your friend would have a case in getting the other guy to buzz off
    • Stand at attention, maggot!

      On one hand, I value my privacy, and I dislike such intrusions.

      Oh, we know what's in your hand, boo-boo, when you're in private. No need to clarify, Sparky. Now get on those knees and give me twenty!

      It's a complicated issue with no simple answers.

      Hah! Typical! We can't ba having this sort of mamby-pamby, nancy-boy, wibbly-wobbly, clap-trap, hoo-hah here, toots! Youse either for it or agains'it. This is Slashdot! Global repository of supergeniuses like "gamerdood69" and "

    • Re:I'm on the fence (Score:3, Informative)

      by MikeBabcock ( 65886 )
      In Canada, its illegal, even in a public place, to take a picture of someone without their consent now (response to phone cameras, peeping toms, etc.).

      I'd like to know how that fits in.
    • To further muddy the waters, consider that digital photography, like p2p applications and globalization, is fast-growing and un-stoppable. There's no magical way to prevent someone from taking your picture. In the end, your picture can be taken whether you like it or not, and there's nothing you can do about it.

      Ha! I found away around it. I just watched this freeky video a friend of mine brought over, something about a girl and horses, some lady brushing her hair.... Really weird, then some creepy kid ca

  • Simple Logic (Score:5, Insightful)

    by amigoro ( 761348 ) on Thursday December 16, 2004 @10:22AM (#11104300) Homepage Journal
    Simple logic
    1. The terrorists hate us because we have freedom
    2. Let's get rid of our freedoms
    3. The terrorists will leave us alone.

      Moderate this comment
      Negative: Offtopic [mithuro.com] Flamebait [mithuro.com] Troll [mithuro.com] Redundant [mithuro.com]
      Positive: Insightful [mithuro.com] Interesting [mithuro.com] Informative [mithuro.com] Funny [mithuro.com]

  • by handy_vandal ( 606174 ) on Thursday December 16, 2004 @10:25AM (#11104361) Homepage Journal
    As the cost of cameras and digital storage approaches zero, is it inevitable that every machine you interact with will take your photograph and store it?

    Yes, it is inevitable. Dammit.

    Thank God the cost of anal probes and specimen storage is not approaching zero.

    - kgj
  • Tracking stamps? (Score:3, Interesting)

    by iabervon ( 1971 ) on Thursday December 16, 2004 @10:30AM (#11104435) Homepage Journal
    What's the point of photographing the people who buy stamps? It's not like, when a stamp is used to commit a crime, you can track it back to the photo by serial number. Unless...

    Anyone taken a very close look at a stamp recently?


  • The robotic USPS employees with cameras embedded in their eye sockets have been taking your picture for years.

  • by Anonymous Coward
    than people realize.
    If you have one of those shopping cards, they can track your purchases. If you travel, you're photographed at every point, especially in Europe. If you buy stamps, your photographed. Welcome to the US police state. Orwell may have written fiction, but damn if it isn't coming to fruition.
    I voted for Bush, but I have since had many second thoughts on why I did. I have voted Republican since I was 18, thinking that voting for lowering my taxes, having a small government, etc. would be benef
  • Has there been a run of stamp-machines getting broken into? All of the stamp-machines locally are in post offices, which have video cameras in every corner anyway.

    For that matter, is this a real privacy issue? Considering that you can buy stamps online, in your local hallmark store, or even through the mail to a P.O. box, I'm not too concerned about the post office taking my picture.

    Now if they start putting cameras on the soda machines, then I'll get upset. And I won't even bring up the condom dispense

  • ATMs Too... (Score:3, Insightful)

    by MadMorf ( 118601 ) on Thursday December 16, 2004 @10:34AM (#11104509) Homepage Journal
    In case you didn't know/realize it, ATMs (Automated Teller Machines) have been taking your picture for over 20 years...

    The retention times for those pictures vary with the institution, but it could conceivably be years...

    I worked for Diebold back in the 80s and on an almost weekly basis I was tasked with operating the video gear for bank security and FBI investigators...

  • I don't have a face!
  • I'm guessing that postage stamps are now or soon will be sold with built in identifiers that will allow their likely place of sale to be identified (if only by batch number, for example). This will legitimately help law enforcement with a large number of cases, not just high profile "unibomber" ones. While the tin foil hats may have a field day with that, I see it as legitimate.

    That said, this does not seem to tbe point of such photo taking, as 30 days is probably an unreasonably short time to hold the

  • Yay! (Score:5, Interesting)

    by Alioth ( 221270 ) <no@spam> on Thursday December 16, 2004 @10:44AM (#11104660) Journal
    I worked on the software (the retail bit of it, not the bit that takes photographs - when I was on the project, that bit wasn't even there) for this piece of kit.

    We had some great fun with the coin machine. We had bags of coins plus the coin/bill acceptor for testing. When work had been going on too long, I used to like emptying the acceptor of everything but pennies, then buying a 1c stamp with a $20 bill. The thing went off like a machine gun firing out pennies, it was friggin' cool.

    It also did a bit of a Las Vegas style jackpot dispense with all of them full - in change it could give (IIRC, it was 1998 when I worked on the software for the pilot) quarters, nickels, pennies and Susan B dollars. (It didn't dispense dimes. I was told because dime dispensing is unreliable, and the machine tended to choke on them). Again, 1c stamp with a $20 bill, and Ker-ching - it simultaneously fired coins from all four coin stores.

    At least I worked out what to do with surfeit pennies - instead of keeping them in a jar or bagging them up and paying one of those machines to count them, you can spend 1c coins in the postal vending machines (or could when I was working on them). Great way of getting rid of your shrapnel.

    BTW: Whenever you take a package to a post office, if it's got IBM kit, you're using my code. I wrote the scale driver (amongst other things).
  • Simple response (Score:3, Informative)

    by wowbagger ( 69688 ) on Thursday December 16, 2004 @11:01AM (#11104923) Homepage Journal
    Step 1: Print 8x10 picture of goatse
    Step 2: paste onto stiff posterboard, add handle.
    Step 3: Cut eyehole(s) as appropriate.
    Step 4: Label back "Back - toward friendly"
    Step 5: Hold in front of face while using kiosk.
  • by Ron Bennett ( 14590 ) on Thursday December 16, 2004 @11:09AM (#11105036) Homepage
    The kiosks don't accept cash ... I'd expect more of an outrage over that than there is a camera(s) in the machine storing pictures.

    The camera part is pretty obvious and easily spotted - it's a silver colored square that's difficult to miss. Contrast this with pinhole cameras that are often well hidden and difficult to spot - pinhole cameras are sometimes used in conjunction with a traditional camera(s) in ATMs, etc. I wouldn't be surprised if there is more than one camera aimed at/inside some of those kiosks.

    Ron Bennett
  • by advocate_one ( 662832 ) on Thursday December 16, 2004 @11:19AM (#11105168)
    dig out your usama binladen or tricky dicky masks and wear them when you use the machines... then see what happens. What can they do??? You have a right to wear a party mask in public??? surely you have.. or will they make that illegal too.
  • so what's new? (Score:3, Insightful)

    by bpuli ( 654182 ) on Thursday December 16, 2004 @11:29AM (#11105279) Homepage
    wherever you go - malls, stores, gas stations you are being continually monitored and recorded. you have no idea how long they keep your face on file. what's all the cribbing about? get over it - the US is probably the only place wherever people talk the most about privacy and end up having the least!
  • by briantf ( 116180 ) on Thursday December 16, 2004 @11:31AM (#11105300)

    When those kiosks went in to the local Post Office, they had a greeter who explained their function and features. It was explicity part of the "script" that the transaction was accompanied by a photograph for security purposes.


    Seems to me someone needs some PayPal donations to subsidize their fight for your freedom so they announced this as an FOIA issue. Oh, what do you know, donations are the first item on their main page!

  • Fooling the Camera? (Score:3, Interesting)

    by bigbensheldo ( 833525 ) on Thursday December 16, 2004 @11:33AM (#11105327)
    How does the camera figure out whether the picture has been "compromised." Is this just as simple as determing the alpha value of the snapped photo to see if you put your hat over the lens? Could there be a locator behind you on the wall that the camera looks for to make sure it isn't compromised? If not, why not hold up a magazine picture or almost anything that has some contrast with different shaped objects and such. Maybe they have a running video that only saves the frames when you run the transaction. That way it could constantly process the images and if something funny starts happening. Like a major image change from a parking lot to the cover of Seventeen being held in front of it (not that the Tween crowd uses stamps, that's saved for old South Koreans), the camera could lock the kiosk for a certain period of time. It might stop a fast moving fat person (they could roll) from buying stamps. No more renewing your subscriptions to Pie of the Month Club.
  • by MrNiceguy_KS ( 800771 ) on Thursday December 16, 2004 @12:30PM (#11106101)
    Wear a gas mask while mailing packages.

    Back in college, I had a gas mask I had picked up at an army surplus store. You have no idea how much fun you can have walking around in public wearing a gas mask. I think the best was when I walked up to the Information desk at a book store and asked if they had any books on paranoia.

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