Inside an Adware Company 244
Haikster writes "Brad Stone of Newsweek wrote a great article exposing DirectRevenue which is actually a combination of the old Dash guys with IPInsight, abetterinternet, offeroptimizer and blackstonemedia and the others... it's a bit lengthy but a great read."
How many are Slashdot readers? (Score:5, Interesting)
Re:How many are Slashdot readers? (Score:5, Interesting)
I used to work for a company that made pretty hardcore spyware/popups. The owners claimed when they first hired me to do some consulting that they used popups to generate capital instead of going for VC money, and now that they had some income, were going to turn around and try to be a kind of Amazon/1-click shopping for useful tools (spam filters, privacy software, personal firewalls). This was a couple years ago before the market for this was absolutely saturated. So I thought, and the principals assured me, that once they had some $, they'd ditch the popup business and I'd be working on some really cool projects which I otherwise wouldn't have had the opportunity to work on, so I signed on fulltime. I was also really well paid and genuinely enjoyed the benefits, interesting engineering challenges, and people I worked with (none of the usual Office Space bullshit my friends complained about, but there were many downsides as you will see.)
However, after I joined, the owners kind of lost focus and kept delaying work on more legit projects to fix or enhance their popup distribution network or new things that all boiled down to schemes that would get our adware on more computers. Every week they owners would come up with some half baked new idea that was suddenly priority 1 (and the idea of "top priority" became something of a joke.) Because things took longer than expected and we were switching gears every week or so and could never truly get anything accomplished, the skewed lesson that the owners learned was that "software development is hard and expensive and not worth it".
At this point they stopped even fronting that they'd do legit things and just focused completely on adware. To keep the bills (and the principals' inflated salaries) paid, they started loosening their morals even more and fell down the slippery slope even more, delving into porn and other kinda shady areas which I won't go into, at which point I decided to resign since it was obvious that despite repeated promises, I would never be working on projects that had real value.
The time wasn't all wasted, though. In case anyone's curious, it is kind of interesting to see how things operate behind the scenes at one of these spyware places, and the psychology of the people who work there. I second another poster's point that the everyone who worked there -- business and developer types alike -- were otherwise normal, cool guys and not like evil masterminds or sociopaths or anything. (Ha, all of us were
The owners do a good job of sheltering themselves and most employees from the negative complaints that do arrive (delegating them to a "support" department that responds to hundreds of emails a day with "oh wow, we're sorry you're having problems, here's an uninstaller"). However, most of us did end up reading a lot of the complaints and most of us were in denial about the sheer volume of misery that the popups and other things created. It sounds strange that normal people would work on such clearly awful software, but every shady decision is rationalized in any number of ways including saying "well, it's legal" (or at least not illegal, for now), pointing to "worse" adware companies and being "at least we're not as bad as these assholes," policies like "hey, we email uninstallers to anyone who asks" (while ignoring the fact that only 1% might be savvy enough to actually figure out what's going on since most people never figure out where the popups come from). This will sound strange, but some of the projects were actually really cool technology and worth getting
Re:How many are Slashdot readers? (Score:2)
More detail please? If it's some kind of "trade secret", that's all the more reason to spill the beans, and let the rest of us clean up this bullshit.
Re:How many are Slashdot readers? (Score:2, Insightful)
The more the community knows about exploits, the better, instead of having company X knowing a secret exploit that no one even knows about for years at a time and using it to there advantage.
Re:How many are Slashdot readers? (Score:2)
On the other hand, he has the balls to log in.
Re:How many are Slashdot readers? (Score:3, Insightful)
They just use standard FOSS philosphophy (Score:5, Funny)
Where's the part with the burning and the fires? (Score:5, Funny)
where enraged citizens storm the building, set it on fire, seize the funds from the bank accounts and distribute to orphanages everywhere and leave the Adware staff tied up to lightpoles with a note for the police.
Re:Where's the part with the burning and the fires (Score:2, Funny)
Re:Where's the part with the burning and the fires (Score:3, Funny)
Re:Where's the part with the burning and the fires (Score:4, Funny)
Re:Where's the part with the burning and the fires (Score:2, Insightful)
Re:Where's the part with the burning and the fires (Score:3, Funny)
Hmm. Kinda like my fantasy, which seems to involve a tricky hand gesture which magically transfers money from their bank account to my bank account. Of course, I don't mean to be rude, thus a tastefully worded thank-yew note is forwarded to them.
Ah.. to be Merlin for a day...
Dark. And noisy. (Score:5, Funny)
When pressed, he defined "easy" as "sorta like dipping your balls in sweet cream and squatting in a kitchen full of feral cats."
And you don't wanna know what "transparent" looked like.
Re:Dark. And noisy. (Score:5, Insightful)
Add Remove programs -> spyware program -> uninstall window -> im sure i want to uninstall -> i dont want to reconcider -> i dont want to provide a reason for uninstalling -> im still really sure i want to uninstall -> yes i know some features maybe deactivated -> i dont want to install any companion programs -> i dont want to have programs from your sponsors installed either -> i dont want to have more msn smilies -> why do i need to go to a website to uninstall? -> i still want to uninsall reason: i hate spyware -> uninstall -> please wait while you download the uninstaller -> program uninstalled successfully, 5 more programs installed by uninstaller
Re:Dark. And noisy. (Score:2, Insightful)
Re:Dark. And noisy. (Score:2)
Many are installed by security holes via a popup ad.
You can not manually uninstall them.
Or in the case of the DivX player you can uninstall the player but the spyware remains activated.
Re:Dark. And noisy. (Score:2)
Re:Dark. And noisy. (Score:2)
You, sir - funny.
Re:Dark. And noisy. (Score:2)
Well at least that's a step in the right direction. There are many fine Linux distributions that you'll never have this problem with.
I'm a newb (Score:5, Funny)
Re:I'm a newb (Score:2, Insightful)
Re:I'm a newb (Score:2)
The results of our evaluation are:
I am not sure if my ad blocking hosts file, or the fact that I was using Safari on OSX got me this result.
Well... your machine already *is* infected... (Score:2)
Re:Well... your machine already *is* infected... (Score:2)
I bet.. (Score:2)
Well, except for the programmer that they made their bitch and is doing all the work for minimum wage.
The truth about Adware (Score:5, Insightful)
If the same amount of effort currently used to fight spam is not applied to the spyware/adware situation, it will get just as bad if not worse than the spam problem.
As intrusive and annoying as spam is, at least it's influence doesn't extends past your email client. Spyware has the potential to totally screw up machines that do important tasks, which could be far more harmful.
Re:The truth about Adware (Score:2, Interesting)
We all have gotten used to the idea of planned obselesence. From your car that is "old" after 3 years to your computer which was the absolute best until about 15 seconds after you bought it; most people expect their computers to run more slowly with time. And while popups suck, many people just don't really equate popups with adware. To them, its just "one of those things" that happen to PCs,
Re:The truth about Adware (Score:2)
This means that generally speaking geeks don't get spyware on their machines and even if they do, they can deal with it. With spam, they are hit just as bad as everyone else so they figure out how to make it go away. The reve
Re:The truth about Adware (Score:2)
Re:The truth about Adware (Score:2)
Re:The truth about Adware (Score:2)
Two hundred and forty seven thousand?!?! (Score:4, Funny)
That is not a small number!
That is a very big number!!
feedback (Score:2, Funny)
I hate malware. (Score:3, Insightful)
Doing so could scare the spam authors, malware authors, virus authors, worm authors, spyware authors, and other illegitimate software authors into compliance with global IP standards, which will facilitate the streamlining of compelling enterprise solutions by content providers and emerging stewards of innovative technologies.
(If you didn't get the above then you need to do some critical thinking. It is composed in four layers and contains 12 hidden messages, 4 double meanings, and 9 psychological facts.)
Re:I hate malware. (Score:3, Informative)
$ wc -l
32848
I recommend it to anyone and everyone.
Hosts file + GUIDs (Score:2)
Re:Hosts file + GUIDs (Score:3, Informative)
Re:Hosts file + GUIDs (Score:2)
Re:Hosts file + GUIDs (Score:2)
Beneath the cruft of Windows, within the [windows|winnt]\system32 directory, there lurks a roughly POSIX system, including such files as /etc/hosts.
A few other examples... (Score:2)
Just for a few other examples, most people don't know that the windows command line allows redirection and pipes (">" and "|" just like you'd expect), has an almost fully-functional grep replacement (called "findstr"), and has a better "For" than bash.
Anyways, to answer grandparent, hosts is in that directory because the original winsock developers came from UNIX and changed as little of the layout as possible.
DOH (Score:2)
Re:I hate malware. (Score:2)
Yeah, that would be great... It's too bad everyone on the face of the frickin planet didn't already come up with this idea before now, and publish thousands upon thousands of different blocklists just for this purpose....
Oh wait, THEY DID.
Re:I hate malware. (Score:2)
And 78 buzzwords.
Re:I hate malware. (Score:2)
Google CEO ? (Score:2, Interesting)
Wonder if this is some kind of conflict of interest?
It concerns us.... (the military) (Score:5, Insightful)
Admittedly we are't suppoed to be discussing classified information but we deal with politically sensitive stuff all the time.
Re:It concerns us.... (the military) (Score:2)
Re:It concerns us.... (the military) (Score:3, Interesting)
I recently got a security clearance. Just because a single piece of information isn't classified doesn't mean it can't reveal classified information. That's the main fear.
As a simple example, assume some adware managed to steal an Excel spreadsheet as it was being entered. The information was simply the dates and costs of fuel being bought for vehicles on base. This information isn't classified.
From this information, you can get a rough guess of troop movements and the amount of mechanised gear at t
Re:It concerns us.... (the military) (Score:3, Insightful)
Re:It concerns us.... (the military) (Score:2)
Re:It concerns us.... (the military) (Score:2)
4 pages? (Score:3, Funny)
Damn right it's a lengthy read. Anyone have the Cliff Notes for this?
Yeah, and full of Adverisments too! (Score:2)
I'm not just complaining about web page sponsorship in general, but about ones that are so intrusive that the page is hard to "read"... I mean even for my computer. You don't think I'm going to read that long article myself do you? I have my Mac 'speak' it to a file [apple.com] for me and listen to it on my PDA later. The problem is that this article is so full of obtrusive advertisement
Re:Yeah, and full of Adverisments too! (Score:2)
Just once... (Score:2)
Just once. I'll string them along, until I've met all the most important players in their company.
Then...I'll post all of their details on
And, in the spirit of
2.?????
3.Profit!
When Will AntiVirus remove it? (Score:3, Interesting)
So, how can a piece of software that gets installed without permission on my machine, that sends out spam emails to everyone on earth be considered a worm/virus, but a piece of software I get installed without prompting, by visiting a fucking web page, that changes my hosts file, dns settings, proxy servers, and or nic drivers be considered adware?
When will Symantec, McAffee and the others start detecting and removing spyware. I've emailed them requesting that feature, and have never even gotten a response.
Honestly, at the school I work at, our public use library and labs have no problems except spyware. The 40 machines in our library average about a week before they are so bad that the systems have to be re-ghosted. Yes, I have netscape installed, and yes, its the default browser, but no, I can't remove IE, some services they need to use (other colleges in the area) have web pages that only work in IE. If freaking symantec would just treat adware as a virus, my god, I would love them.. and so would many others..
Re:When Will AntiVirus remove it? (Score:2)
Mod UP!!! A/V companies are p...... (Score:2)
- Is often installed without user permission (using holes in IE/Windows)
- Has versions that restore themselves no matter how many anti-spyware proggies you use
- Does not register itself in add/remove programs
In our case, I don't care if the user installed something anyway - IT'S NOT THEIR COMPUTER! School computer policy says 'no unauthorized software is to be installed without permission...' I wa
Re:Mod UP!!! A/V companies are p...... (Score:2)
That is, assuming using Knoppix is not an option. I would certainly recommend Knoppix over Windows. XD
Moll.
Re:When Will AntiVirus remove it? (Score:2, Informative)
Re:When Will AntiVirus remove it? (Score:2)
That will fix all , also you should install MYIE, its a wrapper app for the IE engine, could be safer.
Instead, remove the need for Internet Explorer (Score:2)
John Sauter (J_Sauter@Empire.Net)
Adware and Spyware are making me money (Score:3, Insightful)
People get infected so easily because the just don't understand. Your average joe doesn't know the difference between virii and spyware; They don't understand that Norton Antivirus doesn't block this stuff too ( though they're starting to try ); They don't realize that IE's swiss cheese-like security is what allows most of this stuff on their system. While I spend a lot of my time cleaning spyware of my customer's computers, I also try to take the time to educate them. I show them the Adaware and Spybot icons. I run through them once with the customer to make sure they understand how to perform updates. I explain the new Firefox icon and how they should always always always use it, unless the site refuses to load without IE. I explain why Norton didn't stop it, and why the firewall didn't help. Folks just hear a lot of buzzwords like these and they just store the basic meme "Firewall=Safe" or "Antivirus=No Infection".
It shouldn't have to be this way. But it is, and I'm profiting from it. That makes me feel dirty in a way, even though I'm not the asshole clogging up the works.
Re:Adware and Spyware are making me money (Score:5, Insightful)
Most times I've only had to see people once. It's very disheartening though, when two weeks later, the same customer comes back, riddled with viruses and spyware.
Me: "where's the programs I installed? Sygate? Ad-aware? Avg?"
Customer: "umm, I guess we uninstalled them.. kazaa wasn't working right."
Me: "fine, $60, we'll try again."
I don't think I'm long for this game anymore. Users can be very draining on your spirit. Really bugs me that I've had no problems with my 10 machines in 7 years or so.
Re:Adware and Spyware are making me money (Score:2)
You are being paid to clean their computer, there is no need to be upset about it.
They will either keep paying you $60 every few weeks to clean their computer, or learn how to deal with it themselves.
Re:Adware and Spyware are making me money (Score:2)
In reality, people who *care* about other people will not be detached.
Re:Adware and Spyware are making me money (Score:2)
Another time, I wiped & locked down a machine which was constantly getting spyware. A few weeks later they were back to IE running as administrator.
What's really getting annoying is needing to run 4 different anti-adware programs, plus hosts and adware blocking, just
Re:Adware and Spyware are making me money (Score:2)
THE IDIOT FIRES UP IE AGAIN!!
How the fuck is he even getting it to run when I removed all access to it!? Next step: block it from net access entirely and refuse to unblock it. Want to browse the web? You won't do it with IE unless you're at windowsupd
Disabling MSIE (Score:2)
I actually managed to disable MSIE for a youth center's tech lab. Over 6 months with 340+ kids, nobody's got around it.
The problem is that all the standard "disabling" tricks (see Joe Barr's NewsForge article this past summer) just hide the interface, they don't actually disable MSIE's browsing capabilities. You can access it many different ways: type 'iexplore' in the 'Run' dialog, enter a URL into the Windows Explorer nav bar, Windows Media Player, and a whole bunch of apps which use MSIE for a help/
Re:Disabling MSIE (Score:2)
While I'd love to see what you come up with (feel free to send it my way once you write a guide, though it might be overkill for this particular machine) I might try the blocking-access trick with zonealarm. Maybe the irritation trick will be enough for a while at least.
Re:Adware and Spyware are making me money (Score:2)
Windows key-R, type in "iexplore", hit return?
Re:Adware and Spyware are making me money (Score:2)
Re:Adware and Spyware are making me money (Score:2)
Pages not rendering the same? Usually it's the original designer only checking in IE, which gets many things wrong, and saying "ok, that's what I want" - then a browser that does it right comes along and renders differently from what was intended.
Re:Adware and Spyware are making me money (Score:2)
No uninstallers available, so we had Spybot uninstall it.
No networking.
Format, reinstall. And this is without downloading any screensavers or someshit. Just via holes in IE.
What I want to know... (Score:3, Insightful)
...is if their business model includes such practices, how do they get around many states anti-hacking laws? In several states it is a felony computer crime to install software onto people's computers without permission. Most Adware companies get around this by a "click-through" license but it was not mentioned in the article if Direct Revenue uses such.
Even with a click-through license I would love to hear them explain to a judge their justification for automatic reinstallation after a user deletes it.
Re:What I want to know... (Score:2)
Re:What I want to know... (Score:2)
Kill em all (Score:4, Insightful)
As I type this I'm about to finally sit down for a movie after spending hours on yet on spyware/adware infested PC. I'm just tired of it. As much as I hate those scumbags who put out adware etc I have to once again question. What the fuck was Microsoft thinking waiting until summer 2004 to deal with the problem? Oh and the other 50% of Windows users on this planet who are not running XP with SP2? They're just as screwed now as they were before.
Re:Kill em all (Score:2)
Well I don't run it on half of my machines because they have so many programs the installer doesn't complete. But I do install all other updates as soon as they come in. I would guess a lot of the "smarter people" who don't run SP2 also have this probllem. But of course there is the stupud 47.5%
Re:Nothing beats Novell at file and print sharing! (Score:2)
Re:Kill em all (Score:2)
Talk, talk, talk. (Score:3, Insightful)
Really, does it take more effort to write a letter to a congressman, or to add one sentence to the beginning of an EULA? Or to code, for that matter? Here guys, let's make life easy on you:
wantmalware=Application->MessageBox("I would like to spy on you, slow your PC and pop ads in your face all day long. Is this OK?", NULL, MB_YESNO);
My poor little fingers, they are cramping up already.
Re:Talk, talk, talk. (Score:2)
I'm waiting for one to pop up a warning telling me that my house is broadcasting a street address.
give me a break (Score:2, Insightful)
Business Model Relies on Deception (Score:2)
What if... (Score:2)
You can't go after the spyware companies... (Score:2)
Re:You can't go after the spyware companies... (Score:2)
What is it with this adware? (Score:2)
And believe it or not... (Score:3, Informative)
These little bastards are the older brother of CWS, and they've got legitimate backing to do their dirty work.
If you se any HOSTS entries for IEAUTOSEARCH, you're infected - gat Lavasoft's VX2 plugin and hope for the best.
I knew it (Score:2)
How many
Re:How can they live with themselves? (Score:2)
I seriously question how these people can LIVE with themselves. Their products harass millions, slow down the worlds computers, and hurt the internet expirience. I could not stand to live with myself knowing I was screwing millions a day, an hour, a minute. These people MUST be heartless.
Look, the guy in charge of Uzbekistan likes to boil to death people who disagree with him. And the US and the UK turn a blind eye because Uzbekistan is a friend in the war on terror. Perhaps you should get some perspect
Re:How can they live with themselves? (Score:2)
How dare I bring up hunger when tens of thousands die in car crashes...etc. all the way down to "Won't Somebody Think of the Children."
Perspective is all well and good, but a little goes a long way. There are LOTS of problems that need solving, and we'd never get anywhere if people just sat around trying to locate the worst one (Especially since it will probably turn out to be "people", and the solution "total
Re:How can they live with themselves? (Score:2)
If they're really serious about not getting re-infected, I'll leave them a Knoppix or PCLinuxOS disc and a brief tutorial.
MOD PARENT UPWISE..Re:Personal info for the Chairm (Score:2)
Re:Question? (Score:2)
A serious failure of OSS here (Score:3, Funny)
Frankly I see no problems with companies like this. Spyware/Adware is a great tool wich allows me to inst
Re:A serious failure of OSS here (Score:2)
Moll.
Re:They cause a lot of misery for probably 6 cents (Score:2)