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Paypal Deals Blow To Freenet 595

hankaholic writes "I was checking into the latest progress of the Freenet project when I noticed a disturbing note on their homepage: 'Paypal has frozen the account we use to accept donations over the web, they refuse to give any reason other than "use of an anonymous proxy" [...] all of the projects subscriptions have been canceled which is a significant setback. Other means of accepting donations, including E-Gold, are still active.' Paypal is sending them a check for their remaining balance. The news update on the Freenet homepage also includes contact information for some people at Paypal."
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Paypal Deals Blow To Freenet

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  • by dacarr ( 562277 ) on Monday May 17, 2004 @10:18PM (#9179609) Homepage Journal
    But that being said, Paypal is doing this a lot - it's almost as if they're going by textbook rule rather than rule and exercising discretion

    I mean, Come on, Paypal, you of all people should know better! (FP?)

    • by chronus22 ( 645600 ) on Monday May 17, 2004 @10:31PM (#9179703)
      Paypal does have a habit of scamming its customers. Attrition.org has a good article about one person's experience here [attrition.org].
      • "One person's experience" does not constitute a habit. I have used Paypal for years -- since its inception -- transferred tens of thousands of dollars with it and never had a serious problem, and only a handful of minor ones (most during the first couple years). Talk about YMMV. It all comes down to how much you trust Paypal...my money's never there for more than a week. Nor should it be...they make no claim to be a bank, so why use them as one?

        It's more likely that they shut down freenet because they were using an anonymous email address. I'm sure you can see where an anonymous email address could be a bad thing for a company that wants to make its money transfers secure and trackable. Paypal recently placed a hold on my account for my use of fake DNS information on my domain unlogged.org (the whole idea of which was to create a form of private computing by not logging anything). I removed the account, verified my other email addresses, and everything was flowing again within the week.
        • Talk about YMMV. It all comes down to how much you trust Paypal...

          Exactly. And, in the opinion of a lot of people here, the few major transgressions of PayPal are enough to warrant a strong mistrust. I wouldn't trust anyone else that did this either, as soon as I found out about them. On top of that, it's more the mishandling of complaints than anything. If I have a gripe against paypal, and I present it, I damn well expect it to be resolved, not treated like a by-the-books, scripted response issue.

          Hey, they're a business. They treat their customer like shit, they should expect the same from their potential customers. No excuses.

        • by hendridm ( 302246 ) * on Monday May 17, 2004 @11:51PM (#9180134) Homepage
          they make no claim to be a bank, so why use them as one?

          I agree it's unsafe to leave sizable funds there for an extended period of time, given their track record of unpredictability, however, I'd say they do position themselves as a bank. They offer a Visa bank card, interest-bearing money market account and online bill payment. They want you to keep your money there for awhile (so they can earn interest on it, like a bank) and try to give you incentives to do so.

          For the record, I've had perfect service in the ~4 years I've had a PayPal account, however, I know there are plenty of horror stories out there. I really like PayPal, but it isn't perfect.

        • by CoolGopher ( 142933 ) on Tuesday May 18, 2004 @01:06AM (#9180491)
          "One person's experience" does not constitute a habit.

          Then maybe I should chip in with my experience too? I had my account disabled after I'd requested to have my name on file changed (as I legally had my name changed, and wanted my PayPal account to reflect that fact). They refused to change the name, even after I'd provided the various forms of documentation. Then once I told them to just forget I even asked (I was getting fed up with them - I have better things to do with my time, thank you very much), they disabled the account.

          After quite some time of getting no response, I finally got told that to reactivate it, I needed to send in various documentation. Again. Same deal. Same stuff that I'd already faxed them a couple of weeks earlier (and I don't like faxing internationally). Alright, so I play along, give them their stupid papers. After another substantial wait, I get told they refuse to reactivate my account due to the fact that I have multiple accounts and that's against their policy, and that I'll need to close all of them except one. WTF? At this point I was getting seriously pissed off. Needless to say, I don't have multiple accounts. If I did I wouldn't be concerned about this particular one. And how in the blue f*ck am I supposed to close an account when I can't even log onto it?!

          After another round of seriously narky emails, they reactivated it, but I've never used it since. I keep it for emergency use only, but as long as I have a choice, they're not getting my business any more.

      • by Frizzle Fry ( 149026 ) on Monday May 17, 2004 @11:42PM (#9180077) Homepage
        Paypal does have a habit of scamming its customers

        The writeup clearly says "Paypal is sending them a check for their remaining balance." So how is anybody being scammed? They are getting the money that is rightfully theres, and after that paypal no longer wishes to do business with them. I don't see the big deal.
        • by DragonMagic ( 170846 ) on Tuesday May 18, 2004 @12:39AM (#9180399) Homepage
          This, like nearly half of the YROs recently, have NOTHING to do with ANY rights, online or not. Paypal's a business, and decided it no longer wished to do business with a company who fell into a category that is against their terms of service. Paypal is sending them their money.

          So what's the terrible, rights-infringing or rights-squashing act performed here?
          • rights-infringing (Score:4, Insightful)

            by N3wsByt3 ( 758224 ) on Tuesday May 18, 2004 @03:47AM (#9181002) Journal
            I'm always surprised to see those kinds of remarks. Seems to me like it's comming from a viewpoint that establishes the business/marketrule of the capitalistic system above all else.

            Alas, I neither agree, nor accept this as a premise: one can not absolve all practises like that on the grounds of pure capitalistic reasoning. Businesses that disregard their contracts do not live in a closed bubble, and the social impact is always there, which is why there are laws too.

            And it doesn't matter if they say 'we can change it whenever we want'...well, duh, of course they would *like* that, but imagine companies or businessmen could say that whenever thyey want, then, clearly, clients or customers would soon have no rights at all. It's difficult enough as it is, to legaly fight a company that has the power to hire scores of the best lawyers.

            Most companies still try it though, and even here you see a lot of them claiming that, if you purchase something online, you can not just change your mind and return it, or have to bear the costs of returning it when it's delivered damaged/not working, etc. Their defence is the same: "But it says so clearly in our contract!" Well, good try, but the courts (at least here) have ruled otherwise: it still remains an infringement of your rights, even if it's put a hundred times in the contract.

            So, you see, it's not as simple as saying "it was in their contract, so they are in their right".
      • by orthogonal ( 588627 ) on Monday May 17, 2004 @11:48PM (#9180114) Journal
        Paypal does have a habit of scamming its customers.

        But even worse than this, PayPal forces you to be a customer.

        I made a purchase from 78s2CD.com> [78s2cd.com] (they offer old 78 rpm recordings in CD form, hence the name, and do an excellent job of it too -- it's a great source for vintage Gilbert & Sullivan recordings, among others).

        After I gave PayPal my credit card information, I found I had an unwanted, unasked for account with PayPal.

        So I logged on to PayPal to close the account -- only to find that, in order to close the account, I first had to provide more information in order to activate it..PayPal required my Social Security Number and my mother's maiden name in order for me to activate and access the account, even though all I wanted to do was close it.

        Now, many banks, unfortunately, use this data, Social Security Number and mother's maiden name, to identify customers: by providing that to PayPal, I'd have made it much, much easier for PayPal -- or a rogue PayPal employee, or someone who hacked PayPal's servers -- to gain access to my brick-and-mortar bank account (remember, the credit card number identifies this, and PayPal already had that) or to otherwise steal my "identity".

        Naturally, I didn't want to give this information -- among other things, I have no way of knowing that would be deleted when I closed my account. But under the USA Patriot Act, giving incorrect information to a financial institution might be illegal. So I couldn't just fake it and close the account either.

        So I contacted Paypal, and talked to a rep -- who told me that PayPal could not (sure) close the account, and I'd have to log in and provide my personal information.

        To his credit, when I contacted 782CDs's owner, Jim Lockwood, he apologized, and offered to let me send check in the future -- and even said that he'd ship the CDs before he got the check, on my word that I'd sent it. And now, 782Cds accepts both Paypal and credit cards directly.

        But I'll never buy (or donate, sorry OSS projects) via PayPal again. Even though my PayPal account still exists in some database limbo, neither closed nor fully open.
        • by shadowbearer ( 554144 ) on Tuesday May 18, 2004 @12:02AM (#9180209) Homepage Journal
          To his credit, when I contacted 782CDs's owner, Jim Lockwood, he apologized, and offered to let me send check in the future -- and even said that he'd ship the CDs before he got the check, on my word that I'd sent it. And now, 782Cds accepts both Paypal and credit cards directly.

          I've had some good experiences doing similar things with ebay sellers who require Paypal - when I contacted them directly and explained that I refuse to give out my SS# online (or other info like my bank account numbers), they were good enough to accept Western Union money orders. Those who wouldn't I simply refused to do business with.

          Call me paranoid if you wish, but I feel that by not opening myself up to risk by giving out my personal financial info online, I'm doing the best I can to avoid identity theft. YMMV,etc. Personally I'd rather avoid the whole potential mess as much as possible.

          SB

          • by LostCluster ( 625375 ) * on Tuesday May 18, 2004 @01:21AM (#9180540)
            Western Union's service has always made itself above board and auditable. They'll collect personal info when the government demands it, or when the money-sender feels like demanding it so that the receiver has to verify that they are the person the money is intended for.

            They've got no way to revoke the transaction if it's fraudlent. That's your problem to figure out... they're just about getting the money from point A to point B.

            That I think is PayPal's biggest problem... they're oriented to the buyer's advantage at the expense of the seller. However, that sender-side revocation capability esentially requires a credit check to even be possible, which means demanding the social security number upfront from everybody in a way Western Union never has to.

            Western Union never cares how good you are at future payments of debt... they've got the cash in hand before they'll do their thing.
    • by Alien Being ( 18488 ) on Monday May 17, 2004 @10:47PM (#9179802)
      "going by textbook rule rather than rule and exercising discretion"

      I disagree. They are using discretion. But instead of clearly explaining their position they are using ambiguous terms to disguise seemingly ad hoc decisions as standard operating policy. Their so-called policies are just another form of "anonymous proxy".

  • Slashdot Uses PayPal (Score:5, Interesting)

    by johndiii ( 229824 ) * on Monday May 17, 2004 @10:19PM (#9179614) Journal
    Absent a satisfactory response from PayPal, Slashdot should stop accepting PayPal to pay for subscriptions.
    • by H310iSe ( 249662 ) on Monday May 17, 2004 @10:25PM (#9179659)
      Boycott PayPal? While it's difficult for some PayPal clients to just drop them any PP user whose primary role is technological (and therefore is equipped to do the work needed to replace them) should cease their relationship with PP as soon as possible. It would be offensive if Slashdot continued to use them after such an outlandish stunt.

      Now, having said that, I'd like to hear Pay Pal's side of the story first...

    • by loggia ( 309962 ) on Monday May 17, 2004 @10:34PM (#9179718)
      Hear, hear.

      I've never been thrilled seeing SlashDot and other sites like the EFF accepting PayPal.

      • by Surazal ( 729 ) on Monday May 17, 2004 @10:41PM (#9179763) Homepage Journal
        I've been uneasy about using their service despite the "convenience" it would offer me in the online world. The horror stories keep piling up, and I don't see an end to it.

        PayPal, you are free to consider me a "lost customer" at this point. I will take my business elsewhere.
        • by zenyu ( 248067 ) on Monday May 17, 2004 @11:54PM (#9180161)
          PayPal, you are free to consider me a "lost customer" at this point. I will take my business elsewhere.

          Easier said than done, they like to consider you a customer for life. I loged on once and found that they wanted me to agree to a new user agreement which I found objectionable. Well when you call them up they transfer you to different agents who all say they can't close your account unless you accept the agreement. Very Kafkaesque, consider yourself lucky and wise if you never accepted the $10 sign-up bonus. Now I have to change my regular bank so that they don't have any current information and another security breach there can't haunt me.
      • by secolactico ( 519805 ) on Monday May 17, 2004 @10:53PM (#9179837) Journal
        I've never been thrilled seeing SlashDot and other sites like the EFF accepting PayPal

        "Me too!" *ducks*

        Seriously, I used to use Paypal for auctions and donation to certain sites, but then, one day they decided they didn't like my country, so I'm now unable to use them. Now I cannot subscribe to Slashdot nor patronize other sites that take only Paypal.

        I realize that it's very convenient for webmasters and Paypal probably offer ease of use or somesuch, but for potential customers from unsuported countries, we are SOL.

        Nor do they seem to have plans to support my country any time soon.
  • PayPal problems (Score:5, Informative)

    by Lordofohio ( 703786 ) on Monday May 17, 2004 @10:21PM (#9179625)
    Paypal is certainly a shady company. To find out why, go to www.paypalsucks.org [paypalsucks.org]
    • Re:PayPal problems (Score:5, Interesting)

      by nacturation ( 646836 ) <nacturation AT gmail DOT com> on Monday May 17, 2004 @11:15PM (#9179946) Journal
      PayPalSucks.com is certainly a shady company. To find out why, go to adzoox.com/paypalsucks.html [adzoox.com]
    • Re:PayPal problems (Score:5, Insightful)

      by Gudlyf ( 544445 ) <<moc.ketsilaer> <ta> <fyldug>> on Monday May 17, 2004 @11:19PM (#9179966) Homepage Journal
      You have to wonder if many of the people who have had their accounts "mysteriously" deactivated or put on hold really were doing something bad (in the eyes of PayPal) afterall. I'm sure there's got to be people claiming total innocence and crying foul, when in fact they don't want you to know they did a little gambling on the side with the PayPal money or subscribed to an adult porn site, or heck maybe commited some sort of fraud. If they claimed any of those things, their complaints wouldn't hold up a full 100%.

      I'm not defending the heavy-handed operations of EBay/PayPal, but I also wouldn't want to look at things from only one perspective. I think people should be able to do whatever they want with their PayPal money, but really the best thing to do is immediately withdraw what you have as soon as you get it.

    • Re:PayPal problems (Score:5, Informative)

      by Jeff DeMaagd ( 2015 ) on Monday May 17, 2004 @11:46PM (#9180101) Homepage Journal
      I think credit card issuers are worse. If you think Paypal is bad, DON'T start a business and accept credit cards from Visa / Mastercard either.

      In one case, the card issuer had authorized a $1200 transaction, then the next day they put it on hold. The package had already shipped. The customer probably could have claimed that it was unauthorized use and kept the package, but thankfully the customer was an honest person.

      I know one guy in which his business was bilked out of about $20,000. He simply had the misfortune of dealing with a person that used a stolen credit card number. When the fraud was exposed, the card issuer sued him to recover the money. I haven't talked to him lately, last I heard he said that he'd probably have to file for bankrupcy and lose his business.

      Card issuers really don't take much risk in terms of fraudulent card use, often they automatically do charge-backs when a transaction is contested, even if the business took every required means of verifying the card.
      • Re:PayPal problems (Score:5, Informative)

        by GooberToo ( 74388 ) on Tuesday May 18, 2004 @02:27AM (#9180769)
        First, let me say that I've worked in the CC industry for years. I have good friends that work for some of the largest ISOs in the country. Generally speaking, what you're stating doesn't smell right.

        If they authorized it, they are contractually bound to pay it unless there is a charge back. Charge backs are resolved through their own process and should not directly effect the bank's promise to pay. In the case above, it sounds like the merchant failed to follow the guidelines which are clearly layed out and now he's paying the piper. Different banks have slightly different guidelines, as set by their risk departments. If that store did not check ID and signature or did not swipe a card as as required to ge their discount rate, then they should expect to get it in the tail pipe. It's simply not acceptable for mechants to shink away from their contractual obligations and expect the issuing banks and/or visa/mc to absorb the merchant's mistakes. I can assure you that merchants tend to go out of their way to fail to follow simply contractual obligations and then want to blame someone else. I can't say for sure this is what happened to your friend, but I can say, the odds are greatly in my favor for being correct.

        Charge backs, on the other hand, do tend to be in the card holder's favor. Just the same, most banks have groups which watch for fraud from cardholders, as it relates to chargebacks. Additionally, while the odds do tend to be slanted toward the cardholder, as long as the merchant has properly upheld their end, a chargeback can be denied, so long as the merchant made reasonable efforts to address the dispute. Especially if the goods were not returned by the cardholder.

  • by NightWulf ( 672561 ) on Monday May 17, 2004 @10:21PM (#9179627)
    of screwing over companies. Personally I don't trust the company at all. http://consumeraffairs.com/online/paypal_02.html is the consumer reports complaints page on the many problems paypal has given "customers". Caveat Paypal!
    • by adzoox ( 615327 ) * on Monday May 17, 2004 @10:49PM (#9179810) Journal
      Look up any better business bureau report for almost any company - if you based your shopping habits on this fact alone - you'd never shop anywhere.

      Paypal also has a long history of being business saviour and small business boom tool. Paypal has a long history of neing an easy way to donate to causes quickly - many many noble causes.

      Just because people don't make a site paypalisthebestthingsinceslicedbread.com doesn't mean they are all bad.

      It is the ONLY way I accept credit cards for eBay auctions. I sell 200+ items a month 75%+ pay with paypal 50% of those paying with credit cards. A merchant account (which places liability on me) is more costly and requires an ENORMOUS upfront cost - plus the funds are not nearly as instanteously mine.

      I have to be sent a check from a merchant account, I have the money on a spendable debit card as soon the money is deposited at paypal.
      • by Txiasaeia ( 581598 ) on Monday May 17, 2004 @10:57PM (#9179858)
        Yeah, but compare the good-to-bad ratio of Paypal to, say, Amazon.com. Just because you're huge, doesn't mean you need to be a customer relations disaster.
    • The Latin Grammar Nazi!!!!! *bows*

      caveat Paypal means "let Paypal be wary". What you were probably looking for is caveatis Paypal(um)
  • why? (Score:5, Interesting)

    by Anonymous Coward on Monday May 17, 2004 @10:22PM (#9179630)
    why do people put up with this crap?

    i refuse to get paypal for the simple reason that one small complaint (which paypal won't divulge) can lead to them freezing potentially thousands of dollars.

    they are NOT a bank, and don't need to be accountable! yet they offer bank like services...
    • Re:why? (Score:5, Insightful)

      by arazor ( 55656 ) on Monday May 17, 2004 @10:36PM (#9179729)
      After all these reports of complaints why are people still letting their money "sit" in paypal. I mean soon as money gets deposited in my account I withdraw it, granted Im not a large operation. But couldnt these groups withdraw fund at least once a day to minimize the damage of paypal "freezing" an account.

      Just my opinion...

      --
      I'm going to support Kerry right until I vote against him on November 2
  • by LostCluster ( 625375 ) * on Monday May 17, 2004 @10:22PM (#9179631)
    This is eBay's house, they get to set the rules.

    Since their takeover of the company, PayPal's free-wheeling days abruptly ended. PayPal can no longer be used to fund online gambling of any kind, it can't even be used to fund porn of any kind.

    Now, online gambling is of questionable legality in all fifty states and many other places in the world where real gambling is prohibited or heavily restricted. However, most forms of pornography are legal in nearly all parts of the world except where the government is heavily controled by religious influence.

    Here in the USA, the government's nowhere close to banning porn.

    I think eBay's concern is keeping the PayPal name from being soiled by anything contraversial becase if anybody says "Boycott PayPal... they're helping fund Thing X!", then that indirectly means a boycott of eBay.
  • by bersl2 ( 689221 ) on Monday May 17, 2004 @10:22PM (#9179633) Journal
    to determine with whom they do business. As long as they send Freenet the balance and don't steal, I see nothing (catastrophically) wrong with this.
    • by Entropius ( 188861 ) on Monday May 17, 2004 @10:28PM (#9179676)
      They do have that right legally; there is nothing legally wrong with it. However, it's up to individuals to determine whether something's ethically wrong with it and determine whether they dislike Paypal for it.

      If I own a store, there's nothing stopping me from refusing to serve people with tongue piercings. There's also nothing wrong with people who sympathise with the tongue-pierced from boycotting or criticising* my store.

      That whole vote-with-your-dollars principle that's put forth by capitalist theorists as a way of enforcing business ethics? It only works if you do it.

      *As long as they don't run afoul of slander/libel laws...
    • by edp ( 171151 ) on Monday May 17, 2004 @10:49PM (#9179814) Homepage
      "Paypal has the right to determine with whom they do business."

      I do not understand the thinking behind statements like this. What is your point? There is no dispute that a right exists. However, that has nothing to do with whether it is behavior we wish to encourage or discourage or whether the behavior is good or bad for us.

      If a company makes a policy we think is harmful to interests we want to promote, why shouldn't we criticize it, even boycott it? The fact that the company has a right to do what it does is not a reason for us to remain silent and do nothing.

      If Jane opens a new restaurant and serves only foods loaded with things that are bad for you (and loaded in gross disproportion to any benefit, such as good taste), she has a right to do that, and I have a right, and it is a good idea, for me to avoid that restaurant. It is also a good idea for me to advise my friends to avoid the restaurant.

      The fact that somebody has a right to do something means we should not use force to stop them. It does not mean we should not use other means to discourage them.

  • Contact Paypal (Score:5, Informative)

    by Lehk228 ( 705449 ) on Monday May 17, 2004 @10:23PM (#9179638) Journal
    From the Freenet page

    If you are concerned about whether your account might be at risk due to your political opinions you may wish to speak to their PR contact Hani Durzy at (408) 376 7458. If you are an investor and you would like to see what other political opinions Paypal doesn't like, you may want to speak to their Investor contact Tracey Ford at (408) 376 7205.
    • Re:Contact Paypal (Score:4, Insightful)

      by catch23 ( 97972 ) on Monday May 17, 2004 @10:34PM (#9179720)
      I made my contribution to the Freenet political movement by calling that number and leaving a polite voicemail about my concerns. Others should do the same! We can slashdot a voice mailbox!

      I left a message at Hani Durzy's voicemail box... the number leads directly there since he's out of office...

  • by Roland Piquepaille ( 780675 ) on Monday May 17, 2004 @10:23PM (#9179642)
    Paypal isn't a bank, it isn't FDIC-insured, and doesn't have any kind of the obligations normal banks have toward their customers. They're been freezing/witholding/cancelling accounts willy-nilly ever since they started. Nothing new here. The only interesting bit is that they probably want to detach their names from the Freenet name, that sort of reeks of piracy, RIAA suits and kiddy porn. Basically, it's a bunch of verified pirates trying to not be associated with a piracy activity tool. Amusing...
  • by King_TJ ( 85913 ) on Monday May 17, 2004 @10:23PM (#9179643) Journal
    PayPal has grown increasingly hostile towards anyone accepting payments via their service if they do anything "out of the ordinary". Not long ago, I heard about a woman complaining because her PayPal account was suspended after she accepted donations to help keep her "size acceptance" web site going. (PayPal seemed to be afraid it was pornography-related in some way, since you had a female collecting money from her personal web site.) In reality, she was trying to boost the self-esteem of overweight women and let them know about events where they could meet guys interested in larger women.

    They're also scared of anyone or any business that doesn't provide full disclosure of their whereabouts (complete address, phone/contact numbers, and so on). To put it in perspective though, don't forget they're just one of the arms of eBay nowdays - so their primary interest is simply being a facilitator for their own auction buyers and sellers to complete transactions. If you even so much as look vaguely like you do things in a similar way to eBay auction scammers, you'll get cut off in an instant.
    • by LostCluster ( 625375 ) * on Monday May 17, 2004 @10:37PM (#9179734)
      PayPal is no longer the best vendor to use if your transactions are not happening on eBay...

      - If you're taking donations on the web, Amazon.com has a much friendlier service going.

      - If you're running a porn site, there's subscription billing companies designed especially for you out there.

      - If you're running a low-volume e-store that's not using eBay, you're best positioning yourself on Yahoo Shopping or a simlar storefront-providing network.

      - Large volume stores should be handling their own credit card transactions. Contact your favorite bank.
    • by orthogonal ( 588627 ) on Monday May 17, 2004 @11:59PM (#9180188) Journal
      In reality, she was trying to boost the self-esteem of overweight women and let them know about events where they could meet guys interested in larger women.

      Guys who are interested in "larger women" can find them in any chat room.

      In fact, that, and "larger" women pretending to be petite women, and other guys pretending to be petite women, is about all you can find in chat rooms. :)
  • by LostCluster ( 625375 ) * on Monday May 17, 2004 @10:28PM (#9179673)
    eBay's clear modus operandi for PayPal ever since they got their hands on it is "high availablity". They made sure PayPal got out of any and all questionably legal transactions, and even those that might cause credible anti-something groups to declare a boycott of PayPal.

    The reason for eBay's aquisition of the business clearly wasn't because they thought PayPal would be profitable. However, they saw a problem as the money transfer services of the web's free-wheeling days started to fall... if PayPal were ever to shut down for any reason, eBay's transaction volume would suddenly pulmet with it, wiping out eBay too. They bought it to make sure nothing funny happens with it.

    Freenet seems to have steped over the line of things eBay doesn't want to see. It's not that they did anything eBay thinks itself is wrong... they're scared of anything any politically active group might call wrong leading to boycotts. Hello, ??AAs...
  • Paypal Warning (Score:4, Informative)

    by eraser.cpp ( 711313 ) * on Monday May 17, 2004 @10:29PM (#9179685) Homepage
    This website [paypalwarning.com] was established because of paypal doing this kind of crap.
  • previous story (Score:4, Informative)

    by Coneasfast ( 690509 ) on Monday May 17, 2004 @10:29PM (#9179686)
    here is a previous story [slashdot.org] on paypal NY lawsuit
  • by loggia ( 309962 ) on Monday May 17, 2004 @10:31PM (#9179699)
    PayPal was recently fined $10 MILLION for violating the US Patriot Act.

    It's not a company I do business with.
  • by br00tus ( 528477 ) on Monday May 17, 2004 @10:34PM (#9179716)
    That sucks. I just got a DSL line and threw Freenet up on my computer at home. It really makes you think of what a Nazi-like authoritarian world we live in that even a few people using a little p2p network that gives them some degree of anonymity is a threat to the system, as it might help put them beyond the jackboot of authority.

    Freenet is a p2p pioneer - it actually came out before Gnutella did, and only one month after Napster launched. I like the applications that use it like Frost as well. Of course, a project like Freenet takes a lot of development time, needs lots of high-bandwidth 24/7 nodes running it and updating, and pile all of the authoritarian, anti-freedom people on top of that and you can see why awesome things like Freenet have trouble getting off the ground.

    It's unfortunate that my programming skills are such that I can't make much of a contribution to Freenet - and that my monetary situation is such that I can't afford even a small donation. My programming skills are improving however, and perhaps my monetary situation will improve as well. I enjoy developing p2p applications because it is intellectually challenging and also because I feel its ultimate aims are good. Not all problems can be solved technically though. A boycott of sorts might be good - perhaps there should be a campaign to use eGold instead of Paypal for paying, and let Paypal know about it. Not only could people receiving money stress eGold, or some other competitor, or even drop Paypal, but people contributing money can refuse to use Paypal. I'm really sick of all of this crap!

  • say what? (Score:5, Funny)

    by nanojath ( 265940 ) on Monday May 17, 2004 @10:41PM (#9179766) Homepage Journal
    Paypal Deals Blow To Freenet

    Am I the only one who read this and tried to figure out how it was that Paypal was selling cocaine to Freenet?
  • You can find tons of pirate anime on ebay and half.com. They refuse to crack down on it. But the MPAA and the RIAA want ebay to crack down on something that isn't even illegal, and *BAM*, freenet's account get shuts down. The whole situation is really quite ridiculous. As a consumer, I don't want to buy pirate stuff, so I'm basically forced to avoid the online used market because 98% of it is pirate. There's now way to tell when you buy something whether it will be pirate or not. And if it turns out to be pirate, ebay won't crack down on the seller, and won't refund the buyer's money. This happened to a friend of mine. He bought some anime VCDs on ebay. They turned out to just be CDRs (which are specifically banned in ebay's terms of service). Ebay refused to do anything about it.
  • by LPrime ( 752625 ) * <lprime@NoSpAM.gmail.com> on Monday May 17, 2004 @10:44PM (#9179784) Homepage Journal
    I run a mid-sized jewelry shop on the web and have been using paypal for over a year. I actualy switched from using MerchantServices because of the constant headache with fraud and chargebacks. As much as people hate to hear it, PayPal is on the side of the merchant not the customer and in 9 cases out of 10 (at least for me) the customer is the one trying to screw me over. Before I get flamed, I would like to say that I am in no way trying to deffend their actions in this case, however I have learned that their verification techniques are always based on some specific activity.
  • Prepare for... (Score:5, Insightful)

    by Mike Hawk ( 687615 ) on Monday May 17, 2004 @10:47PM (#9179801) Journal
    Well this thread will contain hundreds of anecdotes and 0 posts about how this will actually hurt Freenet other than to say something brilliant along the lines of "if you aren't with us you are against us." Paypal is not a monopoly. Sack up and move on.
  • by eclectro ( 227083 ) on Monday May 17, 2004 @10:49PM (#9179816)

    ebay, who owns payal now, will fold an auction if it feels the temperature outside is wrong.

    It's not hard to envision a scenario where the RIAA called somebody up at ebay and said, "Hey, look, we have found a couple of illegal mp3s on freenet and we are going to sue you because you are helping sponser illegal filesharing."

    ebay being ebay folded like a cheap card table.

    I haven't been on freenet for a while so I do not know what is on there. But it works for your favorite *AA

  • by node 3 ( 115640 ) on Monday May 17, 2004 @10:51PM (#9179826)
    Paypal Deals Blow To Freenet

    Isn't dealing blow illegal in the US? Freenet should turn PayPal in to the DEA in exchange for immunity.

    Anyone know if SCO dealt blow to Freenet too?
  • by eltoyoboyo ( 750015 ) on Monday May 17, 2004 @10:54PM (#9179844) Journal
    Freenet is going to get their $550 and can no longer use Paypal.

    Anything beyond that is "Paypal said/Freenet said"

    We may not understand exactly what happened. The nature of the closing leads me to speculate that someone was trying to access the freenet Paypal account repeatedly by browsing through an anonymizing proxy server. See Anonymity and Paypal (and other online businesses) [inetprivacy.com] from the Anonymity 4 Proxy Support Pages to get an idea what might happen when you try to access paypal from an anonymous proxy. I'll quote: "So if paypal finds out that you are using a proxy to fool their logon system into allowing you in, you are quite likely to find your paypal account closed. If I'm not mistaken, they clearly state in the user agreement that you can't connect from an anonymous proxy."

    The Anonymity 4 support tech is correct. On paypal.com in the User agreement, Under "Closing Accounts and Limiting Account Access" paragraph 2 - "Any of the following events may lead to your account being limited: " "item xvii (Use of an anonymizing proxy;)"

    This is not censorship news, it appears more like carelessness on the part of someone at Freenet.
  • *ALL* banks suck. (Score:5, Interesting)

    by EvilStein ( 414640 ) <.ten.pbp. .ta. .maps.> on Monday May 17, 2004 @11:19PM (#9179965)
    PayPal isn't a bank, #1.

    How about having a bank not only freeze your account, but bar you from getting an account for FIVE YEARS?

    Yes, it's called "ChexSystems" - a private company. US Bank will throw you into ChexSystems for very minor mistakes, even if you pay them off. I closed my US Bank account years ago, but a check for $20 went through after it was closed. US Bank did nothing to notify me. No letter, nothing.
    Finding a bank that does not use ChexSystems is next to impossible.

    That sucks far worse than PayPal, to say the least.
    • Re:*ALL* banks suck. (Score:4, Interesting)

      by sweede ( 563231 ) on Tuesday May 18, 2004 @01:12AM (#9180504)
      man, i know exactly what you are talking about, except i had a lost a checkbook, reported the range of numbers, closed that account and got a new one w/amcore bank. This was done at an office, not over the phone.

      about a month later i get a letter in the mail saying that my account (the closed one) was overdrawn ~400. called up amcore and they said that they never recieved any notification of lost/stolen checks nor a cancellation of my account. soon after ( a few days), i get another bounced check statement and then a letter to go to court. i got it fixed in court (judges rock), but the would not fix my account with the credit agencies. this was almost 4 years ago and i have ~3 years left before that is cleared off my credit record.

      closed the new one and got a US Bank account, Never had an amcore account again.
  • by Anonymous Coward on Monday May 17, 2004 @11:23PM (#9179986)
    PayPal notified my one company, Psychotropics Cornucopia, Inc. http://www.psychotropics.org/ [psychotropics.org] , Thursday May-15th 2003 via a "canned" email (see below for the full text of it) that stated in part: "Due to the severity of the violation, or your accounts history of repeated violations, your account will be permanently locked".

    The only email notice we received from PayPal/Ebay terminating our account - no advanced notice, no discussion, just abrupt termination.

    ------

    > Date: Thu, 15 May 2003 14:52:54 -0700
    > To: Ronald Bennett
    > Subject: PayPal (KMM30070882V34963L0KM)
    > From: "customercare@paypal.com"
    > Reply-To: "customercare@paypal.com"
    > MIME-Version: 1.0
    > Content-Type: text/plain; charset = "us-ascii"
    > X-Mailer: KANA Response 7.01.102
    > Message-Id:
    > X-UIDL: [4O"!%U*!!oXj"!SHg"!
    >
    > Dear Ronald Bennett,
    >
    > We regret to inform you that your PayPal account will be permanently
    > locked for the following reason:
    >
    > * engaging in activity expressly prohibited under the Acceptable Use
    > Policy.
    >

    They further stated that we violated their Acceptable Use Agreement by selling illegal drug paraphernalia. It's obvious from their "canned" email that no one from PayPal ever actually examined our company, our many services, nor our past PayPal transaction history. We only sell advertising, videos, and memberships (non-adult) - NOT pipes, etc.

    We opened our PayPal account back on June-21-2000 and in that time we *never had any disputes* and we *never had any reversed payments* - an amazing record given our activity. We had a "Business account" (which costs much more than a personal account) with PayPal and yet they never attempted to call us nor email us regarding their actions until after they terminated our account; all they sent was one brief automated email - not exactly customer service.

    We requested more details from them regarding why our PayPal account was abruptly closed, but we never any response other than automated emails that mentioned nothing we didn't already know. PayPal was very convenient and served us well for nearly 3 years, but no more.

    Our experience should serve as a warning to others who rely on PayPal ... doing so can be disaster ... many folks think the above can't happen to them until it does, then it's too late.

    On the bright side, we'd already begun phasing PayPal out prior to them suspending our account, but I personally know of several people who have lost substantial amounts of business due to PayPal "problems".

    Ron Bennett
  • What we need is... (Score:5, Interesting)

    by jonwil ( 467024 ) on Monday May 17, 2004 @11:28PM (#9180010)
    I have said it before and I will say it again.
    What we need is a replacement for paypal that is just as easy to use (e.g. for payments online etc) but which follows banking rules and doesnt do the crap paypal does.

    As for paypal itself, if they were more open about account freezes and gave people a chance to sort things out, they wouldnt get anywhere near as much flak.

    One of the biggest reasons for account closures is this:
    person a pays money into a paypal acct
    person a then pays person b
    person b either leaves the money in their paypal acct or takes it out and into their regular bank
    person a then (for whatever reasons) issues a chargeback or bank thingo and wants their money back. Paypal now freezes the account (and often the bank account and such as well) of person b while they sort out the whole mess.

    What paypal should do is to tell person b that person a has done the chargeback and now wants their money back. That way, person b can give paypal such money as is necessary to resolve the chargeback with person a's bank and the whole issue would sort itself out.

    Another good idea if you use paypal is to set up a seperate account just for dealing with paypal. At any given time it should only contain money about to be transfered into paypal or money thats just been transfered out of paypal. If you transfer money out of paypal to this account as soon as you get it then transfer it straight from this account to your regular account, paypal cant touch it.
  • by Anonymous Coward on Monday May 17, 2004 @11:37PM (#9180059)

    Paypal does suck sometimes, and they do have many examples of using dubious business practices. So what? Big deal. I don't think they lost any money, did they? Why doesn't Freenet just publicize that they can accept money through NetworkForGood.org [networkforgood.org]? From their website:

    Network for Good is the Internet's leading charitable resource -- an e-philanthropy site where individuals can donate, volunteer and get involved with the issues they care about. The organization's goal is to connect people to charities via the Internet -- using the virtual world to deliver real resources to nonprofits and communities.

    Founded in 2001 by the Time Warner Foundation and AOL, Inc.; the Cisco Foundation and Cisco Systems, Inc.; and Yahoo! Inc., Network for Good is an independent, 501(c)(3) nonprofit organization headquartered in Vienna, VA.

    In addition to connecting the public with opportunities to give, Network for Good works to advance nonprofit adoption of the Internet as a tool for fundraising, volunteer recruitment and community engagement. It represents a groundbreaking partnership with leading technology and media companies and more than 20 nonprofit foundations and associations who share the desire to foster the informed use of the Internet for civic participation and philanthropy.

    You can donate to their 501c3 organization here [guidestar.org], I believe.

  • by snStarter ( 212765 ) on Tuesday May 18, 2004 @12:02AM (#9180212)
    Let's see, here's what they say:

    "Without anonymity there can never be true freedom of speech, and without decentralization the network will be vulnerable to attack."

    Freedom of speech also hinges on the responsibility of the speaker. If you can say it you should own it. Otherwise the lies have no accountability.

    Adam Bridge
  • Governments Fault (Score:5, Insightful)

    by logicnazi ( 169418 ) <gerdesNO@SPAMinvariant.org> on Tuesday May 18, 2004 @12:24AM (#9180333) Homepage
    Almost certainly paypal had no choice in this manner. There are a great deal of government regulations about monetary transfers that prohibit anonymity. The failing war on drugs justified a great many rules restricting the anonymous flow of money (which didn't stop the drugs only encourage another criminal enterprise of money laundering) and the war on terror combined with the public prominence of the internet nailed the lid in anonymous monetary transfers.

    Even if the significant government powers to stop and track sucpiscous monetary transactions don't explicitly bar paypal from allowing anonymous accounts (as the page suggests freenet was doing) the considerable influence of the government forces them to do so anyway. After all paypal relies on the patronage of credit card companies who we know would rather bow to government pressure than stick up for privacy. These E-gold type places can continue in the face of this opposition because they don't accept credit cards and they technically aren't transfering USD (rather ounces of gold) so probably fall under less restrictive laws. Most likely though they are simply too small to have been noticed yet.

    Face it guys anonymous monetary transfers aren't going to be offered by a for profit company. Such companies have too much to lose by not allowing government scrutiny.

    On a related note I wonder if Osama would pat up his 35 pounds of gold using E-gold.
    • Re:Governments Fault (Score:4, Informative)

      by evanbd ( 210358 ) on Tuesday May 18, 2004 @02:40AM (#9180821)
      Did you read anything about what happened? The Freenet project did not use an anonymizing proxy to access Paypal, ever. It appears that Paypal decided that since Freenet itself is something vaguely related to an anonymizing proxy, that they wouldn't let the project have an account. This has nothing to do with how the Freenet project used Paypal, and everything to do with the politics of what Freenet is.
  • Credit Cards (Score:4, Informative)

    by stimpleton ( 732392 ) on Tuesday May 18, 2004 @12:37AM (#9180392)
    Since I am a non-US merchant, my PayPal account is verified via credit card. Welp, 2 months ago I got an email about "unusual account detail access", and the account was on hold, by PayPal admin.

    Here's the kicker: I asked that the acocunt be shut and all account details deleted. They could not do that and needed to investigate.

    Since that time, many transaction appeared on my car for Online Casinos etc Presumabely by the person that hacked the PayPal account..

    It ended with cancelling my card with my bank and claiming back all the transactions I hadnt made.

    Lesson: Unlike many online merchants that (supposedly) delete your CC details after each transaction, PayPal dont, and have your number and details.
  • by mabu ( 178417 ) on Tuesday May 18, 2004 @01:13AM (#9180511)
    I ran into a problem with Paypal recently, explifying how they're they're there for you until you really need them.

    I purchased a product from a merchant online (sleazebag named Big Impressions [big-impressions.biz] out of Arkansas (avoid these losers). They took my money and then didn't ship the product when it was ordered. I complained for several weeks and was blown off. By the time I complained to Paypal, it was just past 30 days from the transaction and Paypal refused to investigate because the transaction was 30 days old, so I got screwed.

    Based on my research, in the absence of any terms, a merchant has 30 days (domestically) to ship a product, but Paypal requires you to report the problem within 30 days, so by the time the merchant legally screws you, Paypal doesn't have any responsibility to investigate. It's totally useless. Thanks for nothing Paypal!
  • by Animats ( 122034 ) on Tuesday May 18, 2004 @01:47AM (#9180644) Homepage
    If you want to accept credit card payments, get a real merchant account. It's not hard. Or sign up with a donation processing service, like Click and Pledge. [clickandpledge.com]
  • Warning (Score:4, Informative)

    by Doc Ruby ( 173196 ) on Tuesday May 18, 2004 @02:29AM (#9180777) Homepage Journal
    Warning [paypalwarning.com]: PayPal, the unregulated global banking monopoly, will steal your money whenever it deems opportune, and keep it as long as it deems appropriate to its purposes, perhaps forever. It will not be accountable for the theft. It happened to me, and I'm still not sure why I got my money back, suddenly and without warning, more than a year after the 6 months its spokesdroid emailed me that it would. They are the enemy, and they must be destroyed.

The use of money is all the advantage there is to having money. -- B. Franklin

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