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The Almighty Buck Privacy Your Rights Online

Privacy Incursions to Support Price Discrimination 402

An anonymous reader writes "BusinessWeek has an interesting interview with academic Andrew Odlyzko about how increased corporate spying will inevitably lead to targeted pricing and how this system can be abused." The paper (pdf) makes interesting reading. Very good insights into the reasons why businesses want to get to know you.
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Privacy Incursions to Support Price Discrimination

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  • by jot445 ( 637326 ) <jot@445pm . c om> on Thursday July 31, 2003 @10:54AM (#6580576) Journal
    Is this legal in the United States? It sounds similar to price fixing to me.
    • by Anonymous Coward on Thursday July 31, 2003 @10:56AM (#6580605)
      Legality is dependant on how much you are able to spend.
      • Yes... But now we can cost-target how much your lawyer will screw you out of!
      • by Anonymous Coward
        About time someone has a realistic view of America.... Despite our democratic and idealistic aspirations, it all still boils down to money=power, the golden rule. Everyone should accept this, otherwise you will create needless anger within yourself and/or end up on the FBI hit list.

        We need to change "government by the people, for the people" to "government by the haves, for the have-nots" so people stop growing up with the illusion that this isn't so, then get all bent out of shape when they figure it out.
    • by TopShelf ( 92521 ) * on Thursday July 31, 2003 @10:58AM (#6580615) Homepage Journal
      Price fixing is when multiple suppliers get together and artificially raise the price of an item to the market as a whole. Price descrimination is a different animal entirely.
    • Reality comes from above. God is calling. Don't most religions have "targeted pricing" schemes of their own?
    • by Lionel Hutts ( 65507 ) on Thursday July 31, 2003 @11:02AM (#6580652) Journal
      Price discrimination by itself is totally legal; in fact, it is almost always economically efficient, so that some otherwise possibly illegal acts (subject to "rule of reason" antitrust analysis) can be legal if they enhance price discrimination.

      On the other hand, in conventional economic models at least, the existence of price discrimination is evidence that someone has market power and so should be subject to antitrust scrutiny. But, of course, there are lots of legal ways to have a monopoly (own IP, just happen to make the product better than anyone else...)
      • No, it is not totally legal in all cases. It is illegal to charge blacks higher rent because you think they'll trash the place, or charge the elderly more for auto insurance, even though they're a higher risk. In some cases voters place other values over economic efficiency.
        • by Tackhead ( 54550 ) on Thursday July 31, 2003 @12:03PM (#6581276)
          > No, it is not totally legal in all cases. It is illegal to charge blacks higher rent because you think they'll trash the place, or charge the elderly more for auto insurance, even though they're a higher risk.

          Interesting precedent you cite.

          Is it legal to charge blacks more for basketball tickets than one charges whites? (Or to charge whites more than blacks at NASCAR events?)

          If you're about to say "no", what about "Ladies' night" at your local watering hole - males pay a $5 cover charge, and females get in free?

          And if you still say "no", how about "We don't even have skin color, name, or address in our database of loyalty-card purchases. But we found can charge higher prices for watermelon, chicken, and collard greens to consumers who also happen to be regular purchasers of Jheri Curl hair care products. Likewise, our data shows that we can charge a premium on Pabst Blue Ribbon, Budweiser, and 'wifebeater' undershirts to consumers who are regular purchasers of NASCAR memorabilia. Race has nothing to do with it."

          Even if we assume the real-world data actually supports the stereotypes I (ab)used in my example, the freaky part is that race really doesn't enter into the equation. The goal is to maximize margins from everyone - a black guy who drinks cheap beer and loves NASCAR events gets gouged the same way as his white-trash neighbor :)

          Insofar as accusations of racism go, your grocery store shouldn't care if your skin is pink or brown, so long as your money's green.

          • Lets look at it another way: Is it legal to have a Whites Only lunch counter, or University?

            If not, is it legal to have a lunch counter with only $100 lunches, but a 95% discount for whites? Or a University with $1,000,000 yearly tuition but a 90% discount for whites?

            And if none of the above is legal, then I submit that other forms of Price Discrimination should be illegal too, be it gender, income class or anything else.

            • by cyril3 ( 522783 ) on Thursday July 31, 2003 @05:25PM (#6583614)
              You're right. None of those is legal or should be legal. Because they are discrimination based on attributes that are and should be seen as irrelevant to the point; race w.r.t. education or gender w.r.t. occupations.

              I think that this is fundamentally different to discrimination based on attributes that are directly related to the activity such as ability to pay and desire to acquire.

              The ultimate aim of price discrimination is to have people pay the exact amount that represents the tradeoff between desire to have and ability to pay irrespective of race, gender, sexual orientation or physical or mental disabilities. In the examples given by you effective price discrimination would actually allow poorer people to pay less than richer people. This is achieved in real life by way of scholarships (for education) , soft loans, and other welfare type benefits (even as far as food stamps) that 'usually' only go to the poorer members of society.

              Price discrimination works both ways. It is in fact particularly beneficial for poor people. Selling drugs to poor countries at lower than US prices is price discrimination. Selling cars for $500,000 to rich people is price discrimination.

    • by meta-monkey ( 321000 ) on Thursday July 31, 2003 @11:03AM (#6580661) Journal
      "Price Discrimination" sounds evil, but really it's used every day, you've seen it a thousand times, and it's never bothered you before. Been to a movie lately? How come a ticket costs less if you're a senior citizen? Are the costs of showing a movie to an old woman significantly lower than that of showing it to a young man, such that a $3 difference in ticket price is warranted? Same thing for airline seats, amusement park tickets, etc. It's really no big deal.
    • by in7ane ( 678796 ) on Thursday July 31, 2003 @11:04AM (#6580679)
      It's not illegal, and it's not price fixing (setting prices above a competitive level). Levels of (2nd degree) price discrimination (although supported by limited quality differentiation) are widely practiced by airlines (last minute business traveler fares anyone?).

      In fact it has been attempted on a consumer-by-consumer (3rd degree) basis by Amazon not too long ago. What happened is people found out through discussion in forums, consumer outcry followed and Amazon stopped it (search for the articles/blogs if you want).
      • In fact it has been attempted on a consumer-by-consumer (3rd degree) basis by Amazon not too long ago.
        That would be 1st degree price discrimnation. 3rd degree price discrimination is if you have different groups with different agregate demand functions, ie sales to customers in different countries or sales to students.
    • by SmilingBoy ( 686281 ) on Thursday July 31, 2003 @11:16AM (#6580795)
      It is not at all similar to price fixing. Price fixing occurs if competitors get together and agree on a price for their product. Therefore, competition is eliminated. This is a cartel and illegal under all antitrust laws know to me. Price fixing also occurs in other circumstances, when, for example a producer sets a minimum (or maximum) price at which a retailer is allowed to sell its product.

      On the other hand, a company is price discriminating if it sells the same product at different prices. In many circumstances, this is entirely legal.

      Why price discriminate?

      Imagine a company selling product X. There are three different consumers, A, B and C. A values X at EUR50, B at EUR100 and C at EUR200.

      In a market where the company is unable to distinguish these customers, it can only sell the item to each customer at the same price. If it sells at EUR50, all three customers will buy, if it sells at EUR150, only customer C will buy.

      Therefore, the company has every incentive to price differentially, optimally EUR50 to A, EUR100 to B and EUR200 to C.

      Two problems: (1) The company will have to find out about the valuations. (2) The possibility of trading amongst the customers limits price discrimnation (A buys at EUR50 and sells on to C at a higher price).

      (1) is usually not solved perfectly. Price discrimination is usually applied across different groups that can be identified (ie customers in country A vs customers in country B or students vs non-students). However, the article describes how technology can be used to achieve perfect price discrimination.

      (2) Either the characteristics of the product are such that trading is impossible (ie personalised products) or difficult (high transaction costs). Alternatively, the company could prevent trading by using contracts or other competitive threats. This could be illegal under some circumstances.
    • by LostCluster ( 625375 ) on Thursday July 31, 2003 @11:17AM (#6580802)
      Discrimination against the "protected classes" (age, race, gender, etc.) is illegal, but any other form of price-setting is perfectly legal. The McDonald's in NYC has always charged more than the McDonald's in small-town USA, and Walmart is known to have different prices in its stores based on the existance (or lack of) local competition in the area.

      Amazon.com tried this scheme before, offering the same item at different prices to different people to test reactions, but ended up embarassed when caught and refunded all those unknowingly involved in the test the difference between the price they paid and the lowest price that item was sold at during the test.

      It's not price fixing... that's when the supposed competitors get together and agree on the price.
    • Here's the deal. In a perfect equilibrium you use price discrimination to sell to the market at a price you will actually purchase. Sure, Mr. I'm Filthy Rich might be willing to buy that plasma TV for $4000, but I'll balk at that price. I might be willing to spent only $2000. If the manufacturer could afford to sell at that price, and knew that this was all I could afford, they would sell to me at that price to get the sale. The only way this works though is if the left hand doesn't know what the right
    • but it's not price fixing....

      I sell temperature sensor kits for home automation systems... If I could sell the kit to you for $35.00 instead of my normal $16.00 because I see that you have lots more money and see that that is in your though to be acceptable range...

      My profits would certianly go up..

      what this means is that stupid shoppers will get creamed while smart shoppers will still get the best deal.
    • it sounds similar to price fixing to me

      It's not.

      Price fixing causes an artifical oligopoly.

      Simply charging the most that people will bear screws the wealthy and benefits the poor.

      Region coding, for example, screws USians but massively benefits Indonesians (since they can't afford to pay US prices).
    • by josh crawley ( 537561 ) on Thursday July 31, 2003 @12:34PM (#6581597)
      I would say that there are at least 3 different forms of targeted pricing, none of which are that bad for the consumer:

      • The "Used Car Salesman" Technique: The Used Car Salesman has a listed price, and a "bottom line" price which is his minimum profit. He's never going to let you know the bottom line. If you want to take the list price, that's fine by him - maximum profit. If you want to haggle it down, he's going to haggle you back in a number of ways; value of your trade-in, financing available, etc., but if you try to undercut his bottom line, end of conversation. This is targetted in that the UCS is going to base his arguments and approach based on what he thinks you are willing to pay, even though you may be trying to go cheaper than this.
      • The "Preferred List" Technique: This is the one that really rankles people most, since it implies that somebody else is getting a benny that you aren't. When you find out that Mr. Jones across the street gets a catalog with lower prices just because he's in a different demographic segment, there's a certain amount of jealousy that "he's saving $5 where you aren't, therefore that company is giving him $5." Nothing could be further from the truth. Mr. Jones is only being marketed to more aggressively. Also, it's a staple of capitalism that the money exchanged for a product is valued by the seller more highly than the product being bought, and vice versa. Otherwise, why would the transaction take place? Therefore, the "loss" that the consumer feels by paying a higher price than another is really just a form of covetousness, since they can avoid the "loss" by simply declining to purchase.
      • The Auction Technique: Obviously we see this all over the place on eBay and Priceline, but it is also a form of targeted pricing. Rather than relying upon some classification of the customer to try to determine their "willing to pay" price, the customer is encouraged to volunteer it. There is still a "bottom line" as in the UCS Technique, which is enforced by Reserve prices or by declining to transact after the auction. However, the customer is quite often willing to pay the same higher price that they would be rankled by in another marketing method, due to some form of "gambling frenzy" that overrides the psychology of "perceived loss". In reality, the customer is just becoming honest about what they are able and willing to pay, or what is an acceptable value proposition.


      To wit: imagine the "Preferred List" technique, where you and Mr. Jones receive a catalog. There is a product which normally lists for $700, but Mr. J's catalog has it for $500, where your catalog has it for $600. This is unfair. However, imagine being in an online auction for the same product. He bids $500, you bid $600. You win, AND you save money.

      The only difference is that you feel superior in the auction method due to beating a number of people, whereas in the Preferred list method, you feel inferior due to being excluded from a perceived "gift".
      • 4: The airline technique: "Security" background checks. "Antiterrorist" ID cards to verify that you didn't ask somebody with a preferred lifestyle to buy your ticket more cheaply, or that you didn't buy a ticket from somebody who changed their plans.

        5: The airline technique, part 2: prices which change by the second, and aren't revealed until after you've expressed interest. Advertised prices which don't exist. Sorry, Mr Wealthy Employed Person, the price for this flight is now a little more expensive t
  • by Meat Blaster ( 578650 ) on Thursday July 31, 2003 @10:55AM (#6580583)
    I see no reason to get up in arms over this. They're using no different criterion to set pricing than they have in the past: consumer demand. This is no more discriminatory than generic peas costing less than the ones with the shiny label.

    Slap privacy on something and you can generate controversy pretty easily, but soda machines charging more when the weather's hot is nothing new.

    • The problem isn't when soda machines charge more on hot days (I don't even know why article metioned that, it's irrelevant). The problem is when companies gather information about you in order to either raise or lower prices for you.

      The easy solution to this though is to simply not let the companies gather any information about you. For example, if you are a businessman, they will try to charge you more for airfare. Whereas, if they no nothing about you, they will assume that you are just a vacationer, an

      • Whereas, if they no nothing about you, they will assume that you are just a vacationer, and you can get a cheaper fare.

        Do you really think ANY company, ESPECIALLY the airlines, would make such an assumption? More likely, they'd default to the highest rate possible until you cave and give them the demo data they seek...

        Come on people! Mr. Garrison devised a superior alternative to air travel but got shot down by the airlines anyway! These people are bloodthirsty and ruthless.</hyperbole>

        GTRacer

      • The air travel example is one where the airlines don't have to know anything about the traveller. They use the travel dates for the round trip. If the trip crosses over a weekend, it's more likely to be a vacationer. If both flights are occuring within the same work week, it's more likely to be business travel.
    • " Slap privacy on something and you can generate controversy pretty easily, but soda machines charging more when the weather's hot is nothing new."

      But, if you walk up to the machine and the numbers flip and charges you $20 for a coke because it detected the Guichi belt from the electronic ID chip in it, and the next person in line gets charged .50 because it didn't, can you see how the sale of Guichi belts will drop off.

      There is a business model in consumables that is one price to everyone for this produc
  • by Anonymous Coward on Thursday July 31, 2003 @10:55AM (#6580585)
    Couldn't this be turned around by making false online identies? Tailoring it to garner the best prices?
    • by Blue Stone ( 582566 ) on Thursday July 31, 2003 @11:04AM (#6580677) Homepage Journal
      " Couldn't this be turned around by making false online identies? Tailoring it to garner the best prices?

      I don't see how you could do that whilst retaining the same credit card.

      More interestingly, is how are they going to deal with someone browsing a website anonymously, and then loggin into their account, and seeing a different price?

      Dear whatever.com, I notice you're charging me over the odds. Since you don't value my custom, I shall make my purchase elsewhere.
      Sincerely.

      • I don't see how you could do that whilst retaining the same credit card.

        While you make a valid point, I think the simple amount of junk mail I get daily offering me NEW NEW CREDITCARDS AT LOW LOW RATES! makes this a wholly moot point.

        Heck, I have a different email address for everything I sign up for online, why not have a different credit card for each merchant? :)
        • > Heck, I have a different email address for everything I sign up for online, why not have a different credit card for each merchant? :)

          I know you ask in jest, but for those who don't know the right asnwer, here's why:
          BAD CREDIT RATING!

          I have just requested my credit report this year, and in the list of parameters affecting your credit rating with major credit bureaus is "excessive lines of credit". It is HIGHLY recommended not to keep too many open credit cards if you want to have a good credit rating
    • by pla ( 258480 ) on Thursday July 31, 2003 @11:13AM (#6580765) Journal
      Couldn't this be turned around by making false online identies? Tailoring it to garner the best prices?

      Yes, it could, thus the only reason I don't really feel all that concerned about the possibility of vastly different prices for different people.

      Not just online, though, but more importantly, in the real world as well. From the article, for example, it talks about the diehard Coke drinker paying twice as much because the company will exploit his preference. Easy solution? Find a similarly diehard Pepsi fan, and each buy the other's soda for them. So both pay less than the mean rate, as the respective companies try to lure each over to their own product with extremely discounted prices.

      Now, in some situations this wouldn't work. But for anything costing more than a few bucks (electronics, for example), "shopping around" would go from "check pricewatch" to "ask grandma (or someone who would normally have significantly different buying habits than yourself) how much she can get that great new toy for".

      Finally, a way to screw corporate America with their own tools of torture. Bring it on!
    • Yes, it's the marketplace of ideas, finally becoming a two-way street. For a long time, sellers of a particular product have an interest in reducing the amount of information a consumer has. Eg. Tricks to get people to impulse buy so they don't compare prices of competitors... Highlighting positive product reviews while not mentioning negative product reviews... Sometimes (eg. car dealers [edmunds.com]) lying if they think they can get away with it.

      Sure, sellers always had credit reports, but that was usually used

    • I get the feeling that "person who never bought anything from us before" will always get the highest prices, and those who "opt out" of sharing info will as well. The price changes for sharing information will be then called "discounts".
    • The problem is that a false id with no purchase history, would likely get a higher price, not a lower one. Sure, you can do all your shopping under the fake id and essentially become the virtual person. But that doesn't really get you anything, does it?

      Nevertheless, I'm unconcerned about this. If you consent to paying $n for a widget, then don't complain. If you want to complain, then don't consent. People just need to learn how to Just Say No to prices that they think are unfair. It's like when I h

  • Ad fun (Score:5, Funny)

    by mao che minh ( 611166 ) * on Thursday July 31, 2003 @10:55AM (#6580588) Journal
    It won't be long until browsing the web is like walking through the city in "Minority Report".

    You stop by CNN.com, and a pop-up flashes on screen: "Hello, Mr Thompson, you look like you could use a bigger penis!"

  • by tinrobot ( 314936 ) on Thursday July 31, 2003 @10:55AM (#6580595)
    That Bill Gates will get charged $1000 for a pack of gum?

    If so, I'm all for it.
    • by dytin ( 517293 ) on Thursday July 31, 2003 @11:09AM (#6580730) Homepage
      That Bill Gates will get charged $1000 for a pack of gum?

      Not really... I mean, sure he could get charged $1000 for a pack uf gum, but this is still capitalism we're talking about here. If you try to charge him $1000, then I'll ofer him $999. But then, someone else will be willing to sell it to him for $800. Eventually, the price will be driven back down to where it would have been anyways. That's how capitalism works. Even if we all know that he is suer rich, we all want to get the sale, and all it takes is one person to be charging $1.50, and then we all have to affer comparative prices, or we'll go out of business.

      • Yes, but there is only one gum company and if you don't charge Bill Gates $1000 they will remove their product from your store and give it to the store accross the street.

        THAT'S how capitalism really works.
  • by TopShelf ( 92521 ) * on Thursday July 31, 2003 @10:56AM (#6580598) Homepage Journal
    I suspect that this field will become increasingly important in the years ahead. One problem (from the supplier side) in the current economy is the lack of pricing power available to boost earnings. Partly due to influences like the availability of product information on the web, consumers are more willing and able to find the best deal on a given item, rather than just march down to the store and pay MSRP.

    People also have to realize that price descrimination is and has been all around us for a very long time. Coupons, "daily specials", business-class travel, etc. are all examples of this. There should be plenty of opportunities to increase price descrimination without impacting customer privacy (i.e. the temperature-sensitive drink machine in the article).
  • by Adam Rightmann ( 609216 ) on Thursday July 31, 2003 @10:57AM (#6580613)
    For instance, a tow truck or taxi driver may charge a well-to-do suburban driver who breaks down in the inner city several times the going rate, just to get their rich butt to safety.

    And imagine the poor diabetic about to go into insulin shock at the pharmacy, why, they'd pay treble to stave off a medical emergency.

    Now, a nice sense of business ethics, based on such hokey premises such as "Thou Shalt Not Steal" might mitigate this, but I have trouble imagining it in our liberalist society.
    • by mccalli ( 323026 ) on Thursday July 31, 2003 @11:06AM (#6580698) Homepage
      For instance, a tow truck or taxi driver may charge a well-to-do suburban driver who breaks down in the inner city several times the going rate, just to get their rich butt to safety.

      Until an unplanned meeting with some black ice and a nearby tree, I used to own a Jaguar XJR. Now, big luxury cars depreciate fast and this Jaguar was seven years' old at the time of its demise. In other words, most people's year-old hatchbacks cost more than this car's second-hand value.

      Despite that, the majority of people I dealt with who saw the car decided that I was obviously stinking rich, available to be fleeced and took the opportunity to try and rip me off. This would include car mechanics to a small extent (it was main-dealer serviced most of the time, you get ripped off there anyway) but also to workman calling at the house. Prices quoted for the same job varied enormously depending on whether I left the Jaguar parked outside the front or whether we left the MX-5 (Eunos Roadster/Miata by another name) parked outside.

      Price discrimination? Yep, know all about that.

      Cheers,
      Ian

    • by Lionel Hutts ( 65507 ) on Thursday July 31, 2003 @11:11AM (#6580747) Journal
      It may sound awful mean, but remember that the possibility of changing very high prices on occasion may be the only thing that makes the good available in the first place. The diabetic will surely be sorry he's not getting his insulin cheap, but if the possibility of his getting taken advantage of and providing big money to the pharmacist is the only reason the pharmacy is there in the first place, and otherwise the diabetic would die, then he can't be very sorry.

      In the case of the taxi driver, remember that prices can't get too high, because (in the absence of collusion) otherwise other taxis would step in, at a price approximating their actual cost, not the benefit to the consumer, under perfect competition.

      There are some laws limiting price discrimination. The most widely discussed is the rule of maritime law that a salvage ship can only charge a reasonable price, even if it's the only one around and gets the sinking ship's owner to promise something higher. There is extensive economic analysis of such rules; the general conclusion is that they are not useful, subject to the usual long list of exceptions.

      There's a broader question, though. Suppose price gauging is "immoral" according to our common sense but its existence in a particular case is Pareto efficient: that is, it makes everyone in the world better off. Utilitarians would say that, in such a case, we are obligated to discard our moral intuition to make everyone better off. Do you disagree?
      • by TopShelf ( 92521 ) * on Thursday July 31, 2003 @11:24AM (#6580864) Homepage Journal
        Utilitarians would also argue along those lines for a massive reduction in trade barriers, and in large part they'd be right (IMHO). The decision on such matters, however, does extend beyond dollars and cents. There are other factors (social stability, national security, cultural tradition, etc.) that don't fit into the economic model yet play a role in setting policy.

        I can't recall the user, but someone here at /. has the sig along the lines of, "all models are wrong, some are useful." A very good thing to keep in mind...
    • I'm sure that economists and capitalists will disagree with me, and perhaps I am naive, but what's wrong with selling your widgets at a fair market price to all customers?

      I guess I see business as putting too much intellectual capital into market manipulation -- be it discriminatory pricing, intellectual property machinations, accounting manipulation -- and not putting enough intellectual capital into making better products that people want.

      It seems that it's become perfectly legitimate -- if not *more* l
    • I'd imagine it would more probably take the form taxi drivers in cities charging blacks more because of the added risk.

      And you know what? I wouldn't have a problem with it. Frankly, black leaders need to get up off their asses and get to work on the problem of black crime. Blacks are as much more likely to commit crimes than whites as men are than women. The black crime rate has always been bad, yes, but it hasn't been this bad. If you look at the statistics, poverty doesn't begin to explain it. It'
    • Who are you trying to kid? Republican's are the first to the trough when it comes to "Thou Shalt Not Steal".

      Liberalism has nothing to do with it. Those with the money buy their way into influence. The rest of the sheeple are conned into buying into a "profit at any price" mentality.

      Just listen to Microsoft apologists.
    • I do see the problem that might occur here, and you do bring up a very valid point, but this relative payment size is not a bad thing. In a world where the rich are filthy rich and the poor are dirt poor (and I truly believe the gap between the rich and poor is increasing), it doesn't neccessarily seem like a bad thing for targeted pricing to workout, so long as it's not an egregious attack on the value of their services.

      It's sort of like a builtin tax system. Taxing is relative to the amount you make,
  • by ronfar ( 52216 ) on Thursday July 31, 2003 @10:58AM (#6580620) Journal
    A man comes into the bazaar

    "So, I'd like to buy a lamp. I'll pay a dirham for it."

    "Bah, this lamp is made of the finest brass, five dirhams is the least I can accept!"

    "Eh... out of pity, I might be persuaded to go as high as two dirhams."

    "Sir, I can see you are a man of discriminating taste. As a special favor, I will let it go for three dirhams."

    "Done, provided the lamp is filled with oil."

    "You drive a hard bargain sir. Done."

  • by neye_eve ( 212185 ) * on Thursday July 31, 2003 @10:59AM (#6580631)
    Now don't you go getting any ideas...

    Actually, my last job was as a pricing analyst, and it was all about this topic. How to price differentiate while staying within the bounds of the law. Arguably this increases overall economic efficiency.

    Felt kind of weird, however, trying to figure out how to wring every possible penny out of the small buyers but coming back, while at the same time keeping the national accounts in check with huge price reductions (50% or more). The 3rd factor is making sure that the little guys never knew about the big boy pricing, or at least never knew more than the fact that buying more could be a positive thing for their own price structure.

    Keeping small guy prices high is easy.
    Keeping big guy prices low is easy.
    Keeping the both happy customers is not.
  • Potential for Abuse (Score:4, Interesting)

    by dmarx ( 528279 ) * <(moc.liamhsuh) (ta) (xramd)> on Thursday July 31, 2003 @10:59AM (#6580632) Homepage Journal
    I see some major potential for abuse with this. What if a compant decides it does not want to sell to people of certain ethnic backgrounds (French and Arabs, for instance), and raises its prices for those people to a million dollars?
    • What's to stop them from doing this now?

      What makes the fact that it's done online different than IRL?

      I agree with that this provides for substantial potential for abuse. However, as the example cited in the paper of Coke machines and the price-adjusting according to temperature, proves that it's really a matter of spin. Had Coca-Cola successfully controlled the media surrounding it, they may have been able to get away with it.

      I think that all people have a a general sense of what's fair. And while it may
    • The law jumps on them heavily. Ethnic/racial discrimination is illegal.

      But why/em?. Companies are profit making entities, and French/Arab money is as good as any other. Racisim by companies is racism by individuals exerted through their company power.

      If they want to be prejudiced, other mechanisms as good/bad/illegal as pricing are available.

  • by Scalli0n ( 631648 ) on Thursday July 31, 2003 @11:00AM (#6580639) Homepage
    So does this mean that all those people claiming that the software they steal isn't a loss because they wouldn't buy it anyway will get to buy it for $0.01? I mean, that's accurately priced for them...
  • by Schezar ( 249629 ) on Thursday July 31, 2003 @11:01AM (#6580646) Homepage Journal
    This is very similar to the targeted prices of DVDs (region-coding). It's definitly a good thing for corporations (making people with more money pay more while still having access to lower-income markets), but there are obvious implications...

    Of course, barring poor legislation, there are always ways around this sort of thing. If $product is available somewhere for less, I will be able to find it somehow (thank you Internet!) regardless of a corporation's efforts to trick me into paying more.

    Right now, I have a region-free DVD player (flashed APEX), a region-free PS1 (stealth chipped), etc...

    Geeks always win.
  • Nothing new (Score:3, Interesting)

    by Anonymous Coward on Thursday July 31, 2003 @11:01AM (#6580649)
    Ever been asked to provide some "promotional code" from an ad before getting a price? Different ads have different pricing. Giving loyal customers better prices is common. Airline pricing seems fair to me. A business that makes me travel on short notice pays through the nose. Joe blow who plans his vacation well in advance gets a better price. Buyers beware same as always. Well informed consumers get better deals. That won't change. The people who don't like this want everyone to pay the same shitty prices. They want to remove all responsibly for getting the best price from the actual consumer.
  • Good Thing (Score:2, Interesting)

    by margycdb ( 533330 )
    Targetted pricing is a good thing. One contraversial example is medicines. They pay a ton for R&D but much less to actually make the stuff. Therfore, they can sell it to people in, say, parts of Africa for very low prices while selling it here for high ones. This is a good thing both morally and financially for the company as the people in Africa may not buy anything at all if they were paying for R&D as they honestly couldn't afford it while people here can support the R&D (yes, it's expens
  • Instead I will start getting weight gaining tips and candy advertisements
  • Victoria's Secret got in trouble in my state for doing this. They sent out catalogs to the wealthy areas of town, which contained higher prices than the catalogs they sent out to the monitarily challenged sections of town.

    It caused a big whinge fest a few years ago.
    • There's a Cuban restaurant in Boston that is widely rumored to have prices about double in its English menu as in the Spanish version. Nobody seems to mind too much.
    • by mykepredko ( 40154 ) on Thursday July 31, 2003 @11:51AM (#6581131) Homepage
      While being a bachelor here in Toronto I learned an important lesson in buying meat and how it is priced. Go to a rich neighborhood to buy your hamburger and go to a poor neighborhood to buy your expensive meats (steak, filet). What was interesting was that the quality of the lower cost meats was generally better.

      When I got married, my wife didn't believe this until I did some comparison shopping with her. I suspect this is true in other cities as well.

      myke
  • Andrew Odlyzko (Score:2, Offtopic)

    by Ann Coulter ( 614889 )
    Odlyzko is a premere researcher in compution the zeros of the Zeta function. Here is his site [umn.edu].
  • by femto ( 459605 ) on Thursday July 31, 2003 @11:05AM (#6580690) Homepage
    If vendors are allowed to collect such information in order to better target pricing, shouldn't purchasers be allowed to have access to 'perfect' pricing data to allow a fully informed choice? That is, shouldn't vendors be forced to release their pricing formulas and consumers be allowed to build web sites to compare these prices?

    It seems that companies claiming prices as 'confidential' want it all their own way. That doesn't seems like a very pure form of capitalism.

  • by chia_monkey ( 593501 ) on Thursday July 31, 2003 @11:05AM (#6580691) Journal
    We already know corporate spying is rather widespread. And what do they look for? Well anything really, but client lists, contracts, bids, past sales, etc are prime targets. Of course this will be used for targeted pricing. It already is.

    The thing that makes me wonder though, when they say "targeted pricing", do they mean blatantly open about giving me price A and John Doe gets it for price B? It's done behind the scenes already. Sure there'll be a "suggested price" price most companies go "oh, you're from Chili's, so you get this price" and such. Hell, the rental car industry has such a slew of different prices, based on if you're renting it for pleasure, if it's a corporate rental, if your car is in the shop, if it's an insurance rental, and so on. I dunno...this just seems like a no-brainer to me and doesn't surprise me at all.
  • by Anonymous Canard ( 594978 ) on Thursday July 31, 2003 @11:08AM (#6580716)
    There is already price discrimination. Every time I walk into a grocery store I pay a premium for my food in order to maintain my privacy by refusing to use a discount card. Realistically I represent a small minority of consumers who values privacy over money and the market can charge a premium for selling to me and others like me.

    It pisses me off every time I'm in a store, but I only get really angry when the checker says something like 'Sir, you would have saved $15 on this purchase if you had used your discount card. Would you like me to give you one now that I'll use for this purchase.' If I have to pay outrageous fines to maintain my privacy, I'd rather not know how outrageous they are.

    Recently (probably as complaints have risen from my demographic), most of upscale markets in our area have started granting the discount anyway if you tell them that you value your privacy, and they swipe a register card instead. Presumably they now are collecting data on privacy freaks, but at least it is as a group rather than as individuals.

  • by indros13 ( 531405 ) * on Thursday July 31, 2003 @11:10AM (#6580736) Homepage Journal
    ...if you feel like you get a good deal, what's the problem?

    Think about it this way: two buyers, based on their collected information, are offered DVDs at wildly differing prices. Say buyer one gets said DVD for $1, but buyer two gets it for $10. Both are satisfied, buyer one because it feels really cheap and buyer two because he loves the movie.

    Assuming the buyers never converse about the price they paid, both will be satisfied with the exchange value of the DVD, despite buyer two's costs being 10 times his compatriot's.

    Ironically, if the two buyers did share price information, buyer two would immediately become irate, knowing that he could have had a better deal. Then again, it's possible that he might just shrug and say, "it was still worth it." I think it just puts the onus on the shopper to be as informed as possible about the value of their purchase and on the seller to make sure their discriminatory pricing doesn't leak out.

    I couldn't find a link to it (old story), but the class ring company Josten's had different pricing scales for inner city and suburban school in the Minneapolis-St. Paul metropolitan area a few years back. The shit hit the fan when the media caught wind. Ironically, I don't know that they ever changed their pricing scheme.

  • by pmz ( 462998 ) on Thursday July 31, 2003 @11:12AM (#6580758) Homepage
    I recall buying my last car, where the salesman had to try several tactics in succession before realizing I wasn't the typical dumbass.

    The tactics he tried were set up to catch people of decreasing stupidity, but, because he didn't know who I was, he had no choice but to make guesses about my intelligence and willingness to spend money. This means I was slightly empowered as a consumer, and the deck wasn't entirely stacked in the dealer's favor.

    Now, imagine if the salesman had access to my entire purchasing history. If you think salespeople are agressive now, I don't want to imagine what it will be like if they use our own experience against us! The credit score is already bad enough as it is.
  • RE: Cokes vending machine that changed price on temperature.

    Pardon the spelling, but isn't Price gouging illegal? I remember after the Gulf War II started, several nearby gas stations threw the gas prices up 20-30 cents more per gallon. Then there were threats of fining and such.

    Difference in soda and gas...but the theory is the same.
  • by C. Mattix ( 32747 ) <cmattix.gmail@com> on Thursday July 31, 2003 @11:32AM (#6580946) Homepage
    To all the people that say that they don't use discount cards in order to maintain privacy, do you ever pay with credit card, debit card, or check? Many many companies use Catalina Marketing [catalinamarketing.com] as their targeted marketing company. That company establishes who you are looking at your bank account number, or your credit card number. Then they can follow that number from store to store establishing correlations. From their website [catalinamarketing.com]:
    Catalina Marketing provides a multi-dimensional understanding of the customer by combining purchase behavior inside and outside of the store with demographical information, attitudes and preferences ... Manages one of the sixth largest databases in the world, containing over 100 million customer records
    For more information check out CASPIAN (Consumers Against Supermarket Privacy Invasion and Numbering) [nocards.org].
  • by Anonymous Coward on Thursday July 31, 2003 @11:35AM (#6580964)
    Mr. Odlyzco states that: "Economically, price discrimination is regarded as desirable."
    Hoo boy, Where did that come from? Not only is that statement wrong, it is so fundamentally wrong I can't believe that anyone would interview this guy (obviously they haven't published his paper).
    All beneficial aspects of market economics is based upon a "market clearing price." The "efficient market" is based upon a market like the New York stock exchange. The market clearing price is what drives down prices, and gives us what is called the "consumer surplus."
    Price discrimination only results in higher output for a monopolist--because the monopolist makes his profit from restricting supply. The highest output is always achieved from a perfect market in which the price is driven down to the marginal cost per unit.
    Only a monopolist can engage in true price discrimination, but all vendors wish to create "limited" monopolies and get price discrimination to certain degrees. Limited monopolies can be created through brand IDs, location, government franchise, patent and copywrite, being first to market, and so forth.
    Price discrimination in airline fares is a complex intertwining of federal governement regulation, local airport regulation, kickbacks (where the flyer is not paying the fare), obfuscation and fraud.
    If price discrimination were the rule, we would pay more for water than we do for wine. Every life-saving or limb saving medical operation would require the patient to file bankruptcy and pay every penny to the hospital because bankruptcy would always be preferable to losing an arm.
    No prices would ever be posted anywhere. We would negotiate the price of every single purchase--including every hamburger and every Coke (his example).
    It is this bleak vision that lead to over half of the world choosing communism in the first half of the century. It is the open market, that gives us our prosperity.
    The issues of price discimination, monopolies and limited monopolies are so well documented that it is puzzling that Business Week would even think it worth while to interview this guy. In any case, it is pretty clear that after taking Econ 101, Mt. Odlyzco dropped out halfway through econ 102
  • by JeffSh ( 71237 ) <jeffslashdot@m[ ].org ['0m0' in gap]> on Thursday July 31, 2003 @11:35AM (#6580970)
    Did anyone stop to think about the good implications of targeted pricing?

    Right now, the warez and mp3 and all of those things exist because college students and others do not have the funds to buy all of the media and copyrighted material they want access to. There is a glut of material on the market, all priced exactly the same.

    Targeted pricing would allow media companies, pharmeceutical companies, and anyone else to sell to someone at the appropriate amount for their economic group, background, and other things factored into this.

    theoretically, in an abuse free system, targeted pricing could be the answer to many of the current social problems in a market where everything is set at the same price.

    Right now, development of drugs is funded by the pockets of rich nations. IP laws keep small and poor nations from producing these medications for their citizens. One shining example of this is aids medication. If a system were developed to encourage targeted pricing, then it could conceivably still fund R&D while providing people with what they need.

    This also applies to getting what people want, with copyrighted media. Targeted pricing would allow for the college student and others to get legal access to media they want access to, and apply appropriate pricing to those with more economic power.

    it really sounds ideal to me. however it has major problems.... privacy, and trusting those in charge. both of which are impossibilities.

    conversely, we've already lost all of our privacy, and those in charge are corrupt anyway, so its not like we have anything to lose either way.
  • by lysium ( 644252 ) on Thursday July 31, 2003 @11:40AM (#6581021)
    A McDonald's on 42nd Street in New York (close to Times Square & train station, and thus close to tourists) adds $.50 - $1.00 to every item on the menu. If you walk two [short] blocks to the 40th St McDonalds (which serves office workers), you will see the difference.

    The tourist McDonalds has no Value Menu; the regular one does. This is common practice, and it is up to the consumer to avoid rip-offs.

    -----------

  • Karma (Score:5, Funny)

    by Waffle Iron ( 339739 ) on Thursday July 31, 2003 @11:45AM (#6581063)
    Now, corporations can get together to create a national database on all consumers. With that information, they can compute a "sucker" karma score for each person. If you have a history of making impulse buys, buying extended warranties, getting stain guard protection on your furniture purchases, frequenting shops in touristy areas, getting dealer-applied pinstriping on your cars, etc., you will have an "excellent" sucker karma.

    Your sucker rating will haunt you like your credit rating. Now is the time to start being shrewd, before you build up a reputation a big fat sucker.

  • by rw2 ( 17419 ) on Thursday July 31, 2003 @12:06PM (#6581310) Homepage
    Targetted pricing is a way for companies to supply goods at prices the market will bear.

    This will allow them to charge the wealthy what they are willing to pay for a product (more) and charge everyone else what they can afford to pay for a product (less).

    So, capitalism will, due to targetted pricing, become the self regulating thing that it should be and finally narrow the gap if not between the rich and the poor, at least between the haves and the have nots with more equal distribution of goods due to pricing pressures.

    (seems kind of ridiculous, eh? This is the logical conclusion of what people are paniced about. The fact is that targetted pricing is a fad and will amount to nothing because markets work at a macro level and will force *all* prices to competetive levels)
  • by 0x69 ( 580798 ) on Thursday July 31, 2003 @12:12PM (#6581374) Journal
    These systems are busy trying to figure out who's eager to blow big bucks (to charge him through the nose) and who's barely interested & very price sensitive (to charge their lowest price). Guess what - if you're willing to act poor when Big Bro's watching (and quietly pay cash after dickering price whenever you can for your luxuries), you can make this system work for you.

    Much of the social status of being rich (vs. poor) comes from the blow-through-the-dough-and-don't-have-to-care (vs. sweating every penny) lifestyle & attitude. This system ain't much different from a bazaar 3000 years ago - the merchants knew perfectly well who was rich and who was poor.
  • by Hamster Lover ( 558288 ) on Thursday July 31, 2003 @12:16PM (#6581413) Journal
    For individual price fixing to work, it has to appeal to the consumer on a number of possible levels:

    - Product appeal

    - Convenience

    - Value (or apparent value). Why do you think all those do-dads on TV include "free" items? To build value into otherwise worthless junk.

    - Impulse purchase

    - Level of trust

    - Time limited offers

    Any experienced on-line purchaser or consumer usually has a rough idea how much certain items are worth, i.e. CDs, movies, etc. This is why I don't think price discrimination will feature large differences is price. It's easy enough just to call down to my favorite music store and ask how much a particular movie or CD is before I purchase on-line, or check other web sites. The point is, comparison shop. If you shop around, the most a price discriminator could get away with is a few dollars, not the amounts that some people have indicated here, but YOU HAVE TO SHOP AROUND. Whenever I am considering a large on-line purchase, I compare the price to what is offered at a local store.

    The problem, of course, with shopping around is it entails effort and many want the web to be effortless, so they impulse buy or worse yet trust the deal that's offered to them without shopping. It's the same in the real world, you have to comparison shop.

    What I think you will find instead of huge price fluctuations is package deals and specials tailored to the individual consumer. I see nothing wrong with that, actually it quite appeals to me. I regularly receive specials from an on-line electronics dealer that I frequent and have taken advantage of quite a few of these specials, after comparing prices first.

    My 2 cents.
  • by otter42 ( 190544 ) on Thursday July 31, 2003 @12:41PM (#6581665) Homepage Journal
    Can ultra efficient price discrimination limit and eventually prevent entries into a market?

    Imagine that Amazon.com succeeds in charging you exactly what you'll pay for. This means that you'll see their price, you'll consider it, and, WHAM, you'll click on the patented, novel, Buy(TM) button.

    Now imagine that a new, energetic startup, Nile.com, decides that it wants to enter the internet book-selling market. It, not having the resources that Amazon has, is forced to use a "one-price-fits-all" strategy. Nile, by the laws of economics, will not be as efficient. And less efficient companies will lose out to more efficient ones, again, according to the laws of economics.

    So all Amazon.com has to do to prevent Nile.com from gaining market share is operate at a high efficiency whenever there's a competitor. Once the competitors are toast it can go back to acting like a monopoly. The difference here is that NO ONE WILL EVER KNOW. If you don't know what price your neighbor paid, how can you claim that they've raised prices? Especially in a world where raising prices can actually mean not lowering consumer prices when distributor prices fall.

    You're always happy with Amazon's price (remember this is a perfect price discrimination structure), so there's no incentive to look elsewhere. Amazon.com just keeps the excess profit from falling prices and only lowers them when new companies enter the field.

    Bingo, a perpetual monopoly, one that can't be broken by anti-trust laws and investigations. Or am I seriously wrong in my theorizing?
  • by bdsesq ( 515351 ) on Thursday July 31, 2003 @01:10PM (#6581897)
    about three years ago. It was reported in the NY Times. They were charging for DVD's based on past spending habits. If you were known to be willing to pay a lot for a DVD you saw the higher prices.

    There was a customer uproar and a threat of a class action suit. They publicly recanted and said "never again."
  • Capitalism? HOW? (Score:3, Interesting)

    by Jasin Natael ( 14968 ) on Thursday July 31, 2003 @04:40PM (#6583318)
    Maybe I'm understanding this incorrectly, but I find it odd that this discriminatory pricing is a "holy grail of capitalism". I can understand how it would benefit a corporation (at least in the short run) to wring every last penny out of its customers, but think about it from a slightly different angle:

    Assume for a moment that consumers place the highest value on specific goods, like water, food, housing, and transportation. Assume also that fringe goods (computers, clothes, entertainment) must, by definition, be valued lower than more basic goods. In an economy where pricing of basic services is discriminatory, the providers of basic goods will be able to raise their prices on an individual basis, according to the consumer's ability to pay.

    Given the nature of these goods, the providers should be able to raise their prices to consume all of their customers' available income. There are no substitutes for these goods, and if there were, presumably they would be priced similarly.

    In this extremist's scenario, *everyone* would be living below the poverty level, with NO discretionary income. All of their income would be consumed in purchasing these most basic services. And what would the companies be gaining from this? Nothing -- all their money would just mean they pay more for their basic goods and services. Sounds a lot like communism to me, but this would gradually degrade into an agricultural society as people lose their jobs when no one buys their products.

    In a less extreme scenario, the disparate discretionary income of consumers at different income levels would, in theory, be able to purchase only the exact same relative value of goods and services, even the CEO's of the megalithic corporations with all their money. Wow. That still sounds like communism.

    Capitalism is built on my ability to consume more than you because I (presumably) contribute more to society than you, or vice versa. Anything that upsets this delicate imbalance undermines our very way of life. I will grant you, though, that this is a great argument against Adam Smith's "Invisible Hand".

    --Jasin Natael

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