Bruce Schneier recently had the chance to sit down with Kip Hawley, head of the Transportation Security Administration (TSA), and discuss some of the frustrations travelers experience head-on. "In April, Kip Hawley, the head of the Transportation Security Administration (TSA), invited me to Washington for a meeting. Despite some serious trepidation, I accepted. And it was a good meeting. Most of it was off the record, but he asked me how the TSA could overcome its negative image. I told him to be more transparent, and stop ducking the hard questions. He said that he wanted to do that. He did enjoy writing a guest blog post for Aviation Daily, but having a blog himself didn't work within the bureaucracy."