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CPA Googles For His Name, Sues Google For Libel 619

fbform writes "Mark Maughan, an accountant, searched Google for his name on March 25 2003 and found some 'alarming, false, misleading and injurious' information about himself and his firm. Therefore, he is now suing Google, Yahoo (which used Google as its search engine at the time), AOL (for using Google to enhance its search results) and Time Warner (because they're the same company as AOL) for libel. Specifically, his lawyer John Girardi believes that Google's PageRank algorithm takes known good information and twists its context when displaying search results."
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CPA Googles For His Name, Sues Google For Libel

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  • by savagedome ( 742194 ) on Saturday March 20, 2004 @10:08PM (#8624369)
    Although, GW and Michael Moore are still planning their miserable failure [google.com] lawsuits!
  • by Anonymous Coward on Saturday March 20, 2004 @10:12PM (#8624412)
    I can see why he might think he has a legitimate claim against google (or is he just talking about how google will give results that highlight search terms, separated with "...."?) but how could Yahoo or AOL be responsible?

    Is is Yahoo/AOL's responsibility to make sure that the informaiton they access (NOT the information they themselves portray) is correct?

    And Time Warner? I wonder if he has sued other companies in the past with 'icey sidewalk' type claims.
  • by danwiz ( 538108 ) on Saturday March 20, 2004 @10:14PM (#8624422)
    An interesting side-effect is that because of the publicity, the search engine will rank his 'alarming, false, misleading and injurious' information even higher!

    Wonder if this will add strength to his case?

  • by Alsee ( 515537 ) on Saturday March 20, 2004 @10:18PM (#8624450) Homepage
    I think you meant litigious schmuck [google.com]

    -
  • by Anonymous Coward on Saturday March 20, 2004 @10:21PM (#8624483)
    It is interesting on the page it says:
    For purposes of settlement, Respondent admits the truth and accuracy of the allegations and charges in the Accusation.
    I guess he decided that truth and accuracy weren't his style anymore.
  • Re:In other news (Score:4, Interesting)

    by pair-a-noyd ( 594371 ) on Saturday March 20, 2004 @10:23PM (#8624504)
    Don't laugh. I did.
    I requested, was charged for and I paid for an unlisted number. The phone company published my number anyway and I filed suit on them in small claims court. The phone company did not show up in court and I won a default judgement against them for $1,000.

    They never paid me. And when I called them and demanded satisfaction, they began screwing me on my phone bills. My $29 a month phone bill suddenly exploded into $600 a month bills for bogus charges, bogus equipment, bogus repairs, bogus services and bogus installations. The more I complained the worse it got, when I refused to pay the bills they cut my phone off then charged me hundreds of dollars to reconnect it and HUGE deposits.

    Fucking thieves SBC is.... I cut the wires at the pole and the house and rolled up the wire and kept it. I now use only a cell phone.

    I will NEVER have a land line again.
    BTW, I had previously had an unlisted number for over 15 years.

  • Loser Pays... (Score:4, Interesting)

    by ndykman ( 659315 ) on Saturday March 20, 2004 @10:23PM (#8624506)
    I think it may be time for the US to seriously consider implementing a "Loser Pays" system in civil court. Basically, if you, as a lawyer, pursue what is found to be suit with insufficient legal merit, then you are liable for all the costs of the case, including the other sides fees, plus any penalty the court finds suitable.

    If you as a lawyer don't believe that a case has merit, but the client wants to pursue the case, the lawyer can draw up a contract noting that the client has been advised that consuel believes the case does not have merit, and that they, the client, will bear the liability for all costs and penalties in the case.

    The first thing that happens in a civil suit is that it is analyzed for merit, and if it found lacking, liability and fines are assessed.

    Basically, it takes the profit motive for pursuing crappy cases out of the system. Why shouldn't lawyers pursue any case? Money is money.

    And this still allows for anybody to pursue a case, but they have to assume the costs if the lawyer doesn't find any merit to the case.
  • CPA (Score:2, Interesting)

    by twelvestring ( 669257 ) on Saturday March 20, 2004 @10:30PM (#8624564)
    While I don't believe that a lawsuit is the appropriate response to this...I can at least understand where this guy is coming from. As a CPA myself, having your clients (and potential clients) being able to trust you and that your credentials are on the up and up is absolutely critical. As the use of google has become more and more ubiquitous, typing in a local CPAs name and turning up results alleging misdeeds, fraud, etc. certainly does not help to give "warm and fuzzy" feelings to clients.
  • Err... (Score:3, Interesting)

    by .com b4 .storm ( 581701 ) on Saturday March 20, 2004 @10:32PM (#8624587)
    I'm not all that familiar with libel in legal terms, so here are a couple of questions I had off the top of my head - can you sue someone for the results of a mathematical equation? After all, PageRank is basically glorified statistics and mathematical wizardry. Furthermore, is it "libel" if a computer produces results based on mere data? Doesn't some human have to be involved in making the "statements" about someone for it to be considered libel?
  • by Rick the Red ( 307103 ) <Rick.The.Red@nOsPaM.gmail.com> on Saturday March 20, 2004 @10:49PM (#8624684) Journal
    You're quite right. When I worked at Oldsmobile the stock advice for getting ahead was to wreck a company car. Your name would appear in the monthly safety report sent to all managers. Later, when your name came up for promotion, the managers would remember that they'd heard of you, but not remember where.
  • by billbaggins ( 156118 ) on Saturday March 20, 2004 @10:57PM (#8624718)
    Google also knows how to spell his name... watch what happens when you commit a typo [google.com]...
  • by Anonymous Coward on Saturday March 20, 2004 @11:23PM (#8624843)
    I have no idea about the state of gay marriage, but as for this guy, I found this info via Google.

    By reading this, you agree not to sue me and not to use this information unlawfully :P I'm just reporting what I've found, verbatim, from Google. I didn't write up any of this information, I've just pieced it together and I have no idea how true any of it is.

    Of course, *since* I found it via Google, it may well be the same "false and misleading" information. Hell, I don't even know if this is the right guy! However, it is a CPA with at least the same first & last name as him, who I *think* is in the right area. It's apparently old info (from 2000), and when I looked under the accountancy firm he does business for, this was the business' only citation listed (this is also the only citation listed for him).

    Interestingly, a citation for someone with the last name McBride is right next to this guy's (no known relation to Darl, but I don't have those Mormon geneology databases to work off of, either)

    The citation is at the end of this post for formatting purposes. As for the email/address/info of this guy, if my research is right, his web page appears to be:

    http://www.markmaughan.com/

    Which lists the following contact information:

    Contact us at:

    10221 Slater Avenue, Suite 104
    Fountain Valley, CA 92708
    Ph: (714) 962-1600
    Fax: (714) 962-8598
    E-MAIL: taxxbiz@aol.com

    What follows is the citation, exactly as listed on some California government server's webpage. I didn't make this up, I'm just quoting exactly what I know, without any expressed or implied endorsement of what they've said. Clearly, this person seems to feel that this information is "false and misleading," so... Anyhow, the following information is taken from http://www.dca.ca.gov/cba/discipline/ma-me.htm [ca.gov]

    MAUGHAN, MARK G. (CPA 38184)

    BROWN & MAUGHAN, AN ACCOUNTANCY CORPORATION (COR 2529)

    Fountain Valley/Rolling Hills Estates, CA

    Revocation stayed with three years' probation and a 30-day suspension, via stipulation settlement.

    Probation terms include:

    30-day suspension from the practice of public accountancy.

    Renewal of the CPA and corporate licenses, respectively, within 30 days of the effective date of this order.

    Compliance with the citation order which contained administrative fines totaling $1,500.00 and an order of correction and abatement. Payment of $1,500.00 is due within 30 days of the effective date of this order.

    Reimbursement of $4,360.17 to the Board for investigative and prosecution costs.

    Submission of a sample set of financial statements, representing the highest level of service rendered, between August 1, 1995, and July 31. 1997.

    Completion of a Board-approved ethics examination with a score of 90 percent or grater, within the first year of probation.

    Other standard terms and conditions.

    Effective December 27, 2000
    For purposes of settlement, Respondent admits the truth and accuracy of the allegations and charges in the Accusation. Respondent and his accountancy corporation engaged in the practice of public accounting with expired licenses.

    Respondent additionally failed to pay an administrative fine imposed by the Board for failing to supply the Board with copies of a financial report representing the highest level of service rendered, in accordance with Section 89.1 of the California Code of Regulations. Respondent's failure to pay the administrative fine caused the Board to withhold renewal of his CPA license.

    Business and Professions Code, Division 3, Chapter 1, 5050, 5100 (f) and 5154; California Code of Regulations, Title 16, Division 1, 89.1.

    -----

    For reference, here is all the information you could want on Darl McBride, as has been posted several times to SlashDot before:

    The SCO Group
    355 South 520 West
    S
  • by Unordained ( 262962 ) <unordained_slashdotNOSPAM@csmaster.org> on Saturday March 20, 2004 @11:26PM (#8624856)
    I would think that it wouldn't be slander/libel if the person providing the "information" believed it to be true, or did not know it to be false. It's not illegal to be wrong, but you can sue someone for willfully presenting as true something they know to be false (lying,) for the purpose of injuring you in some way (defamation.)

    As far as I know, you can't sue anyone for simply lying. (Holocaust denial, for example?) Truth-in-advertising is close to that, though it does contain a sense of profit/interest in the matter. (Defamation being assumed to provide advantages to the person lying.)
  • by King_TJ ( 85913 ) on Saturday March 20, 2004 @11:46PM (#8624979) Journal
    Yeah, you make a valid point that the next step would have been going back to the courts to complain about the judgement going unpaid.

    But you don't find it believable that people at SBC would alter your bill in retaliation?

    I'm sure it happens more often than you'd think. While SBC makes it incredibly tough for employees to add new services to an existing line (upgrading your DSL to a faster speed, for example, requires approval of several levels of people), it's shockingly *easy* for 3rd. parties to add charges to a monthly phone bill.

    Anyone can create a bogus "shell" company that claims to provide long distance services, and proceed to bill customers for usage. It's part of SBC's job to pass these 3rd. party telco charges along on your statement - and good luck getting them removed if they're incorrect!

    I've known several people (and companies) that had this happen to them before. Sometimes, people even call pretending to be a well-known service like Sprint, when in reality, they're just a Sprint reseller who tacks a big profit margin onto Sprint's normal rates. Sure, they give you "Sprint" long distance, but not at Sprint's normal prices.

    A dishonest employee could easily find some way to mess up your phone bill, without resorting to the difficult-to-implement method of upgrading the services you already pay for on your line. It only takes a few seconds to check-mark a few things in the computer and you might be paying a monthly "line maintenance fee" you never requested, or a change to your preferred long distance calling plan that costs you many $'s more than before.
  • Re:Loser Pays... (Score:1, Interesting)

    by Anonymous Coward on Sunday March 21, 2004 @12:00AM (#8625041)
    The State of Alaska has a flavor of the English Rule where the losing party (plaintiff or defendant) pays a portion of the winner's costs and attorneys fees. The amount is set by administrative rule and varies depending on how far the case goes (you pay more if you go all the way to trail and lose, in other words).

    The average percentage assessed is around 15 to 20%; perhaps not enough of a deterrent but it's another hit on top of your own costs and fees. More would perhaps is too big a deterrent to filing a suit and unjust.
  • by The I Shing ( 700142 ) * on Sunday March 21, 2004 @12:22AM (#8625164) Journal
    Finally, someone posted something that explains what this suit is about.

    I can see why this guy would be peeved about the way his company is listed in Google, but shouldn't he just try to outrank that page with his own site? He needs to have some other sites link to his and increase its popularity so that it pushes that government site's listing down a bit.

    Perhaps he could counter by having a page on his own site that explains why the Google listing is misleading. You know, tell his side of the story.

    Again, I sympathize with the guy. I'd be miffed if a search of my company's name brought up as its first listing a result that appears to state that I surrendered my license in 1993. But I can't see a judge allowing this case to go to trial. I can't see how a lawyer has any chance of proving actual harm in court. I'm pretty sure that someone who sees that listing is not going to base his or her decision on whether to use an accountant solely on what they see in the Google listing... they'd click on the link and see what the page has to say, and once the judge gets that idea into his or her head I'd say it's game over for the poor accountant.

    But who knows, maybe they'll settle out of court for a half-million dollars, especially since Google refuses to do anything about the problem.
  • by l810c ( 551591 ) * on Sunday March 21, 2004 @12:40AM (#8625236)
    This is funny, but it isn't.

    Put aside the joke and you have arguably one of the most powerful information tools in the history of internet (and the world?) being hijacked by it's own algorithms.

    There have been numerous stories here and else ware lately about tricking Google. Things like this and those search engine Spam sites are seriously starting to skew the intent of a search engine (i.e., provide links to relevant pages)

  • by BizidyDizidy ( 689383 ) on Sunday March 21, 2004 @12:54AM (#8625303)
    At least click the link, mods!

    Interesting?
    Informative?

    Here's interesting and informative:
    99% of Moderators can't change their own diapers [blackpeopleloveus.com]
  • by Ironica ( 124657 ) <pixel&boondock,org> on Sunday March 21, 2004 @01:03AM (#8625357) Journal
    OK, so my plan isn't perfect. Can anyone suggest anything better?

    Hm, how about something like this...

    You establish a schedule of "reasonable" lawyer's fees for various services/types of law. Lawyers who agree to charge those rates will be listed in public directories (a little like the doctors who have agreed to charge certain rates being listed in that book from your HMO).

    If you sue someone, each party has every right to hire whatever lawyer they want to... BUT, whatever they're paying above and beyond those "reasonable" fees, they have to *match* for the other side (unless that right is somehow waived). So, I sue BigCo Inc., I hire my standard-rate lawyer... if they want to hire fifteen big-money lawyers, that's fine, but they pay for me to do the same, too.

    The only problem is, you could never get legislation like this passed in today's system ;-) but it would help level the playing field, wouldn't it?
  • by angst_ridden_hipster ( 23104 ) on Sunday March 21, 2004 @01:21AM (#8625462) Homepage Journal
    Perhaps if you looked in a good dictionary you'd find it.

    For the record, the word's Yiddish in this context. Literally, it means "penis," but is used as a synonym for "asshole."

    Oddly, in German, it means "jewelry." One could draw some odd conclusions on etymology, were one so inclined.

  • by borgheron ( 172546 ) on Sunday March 21, 2004 @01:55AM (#8625614) Homepage Journal
    Given that the california state gov't lists his firm as under investigation for the things listed below, I believe he's barking up the wrong tree:

    http://www.dca.ca.gov/cba/discipline/bi-bz.htm#b ro w_cor

    All google does is index and store. The information, so far as I can tell is accurate. :) He's just looking to squeeze some money out of the big guys.

    GJC
  • by 1iar_parad0x ( 676662 ) on Sunday March 21, 2004 @02:10AM (#8625674)

    Your bait of falsehood takes this carp of truth:
    and thus do we of wisdom and of reach,
    with windlasses and with assays of bias,
    by indirections find directions out:
    so by my former lecture and advice,
    shall you my son.

    You have me, have you not?

    --Polonius, from Hamlet Act II Scene


    Whenever I acquire the use of an attorney, doctor, or an accountant, I google their name first. I googled (searched outside of google as well) the names of my professors to determine their research interests and teaching style. I can understand this man's complaint. However, I believe his complaint is with the website owner (in this case the state of California).

    Although this does bring up an interesting legal question. Does Google have the same responsibility that say the New York Times (haha, I know) of providing context for their reporting. Matt Drudge has demonstrated the power of the internet. Heck, I've recently run into two cases where people in our justice system have been disbarred|fired for misconduct based solely on their internet postings.
    There is a deeper precedent here.

    Imagine a future in which programmers are hired to place data to throw off intelligent agents parsing for good information. Do you have a bad credit history? You need to call a data munger. Did your business get a bad review in the local paper and it's now been preserved for all of history on the Wayback Machine and Google -- get a data munger. You see a data munger won't hide the information, but he will surround it with so much spamorific tripe as so to make it unparsable. The Orwellian future is now. Are you a struggling musician wishing to create some word of mouth for your band -- hire a data munger. Perhaps we should all jump on board the new field of data manipulation for profit.

    A case study of the church of scientology newsgroup [skeptic.com]

    I've created a simple business plan:
    Step 1: Spam|Parse the internet at large
    Step 2: (Blackmail|Obfuscate data for|plant news for) clients
    Step 3: Profit
  • Re:Loser Pays... (Score:3, Interesting)

    by 10Ghz ( 453478 ) on Sunday March 21, 2004 @05:26AM (#8626280)
    Firstly, the rhetoric about litigiousness is hype.


    Is it really? From what I have heard, close to 50% of world lawyers are in USA.
  • by 1u3hr ( 530656 ) on Sunday March 21, 2004 @09:26AM (#8626830)
    The algorithm is working as well as it's supposed to. People are generating content in the sense that they are posting an opinion on the web about Michael Moore and the search term. Why is that Google's problem?

    It's not a real problem in this specific case. But the same methods are used by any number of jerks promoting their websites (particularly porn) who create link farms with likely search terms all pointing to their page.

  • by bendelo ( 737558 ) on Sunday March 21, 2004 @11:18AM (#8627230)
    http://www.google.com/search?q=mark+maughan+accoun tancy [google.com]

    Guess what comes top but the 'Disciplinary Actions List'
  • by esswedl ( 649024 ) on Monday March 22, 2004 @03:01AM (#8632095)
    I recall an interesting situation from when I used to run the website for the Illinois Supreme Court. I received a phone call from a gentleman who was upset with a Google result. Apparently, an employee at the business he owned had gone through a divorce, and the divorce case had reached the appellate court. Our website published the appellate justice's opinion of the case, and the text of the opinion had mentioned the name of the business in conjunction with the employee's name. A Google search for the name of the business returned this opinion as one of the top results, and the owner wanted us to remove the text of the opinion that mentioned his business. He seemed to feel a divorce court record reflected poorly on his company. In fact, he had already called Google to complain, and they suggested he contact the website publishing the page.
    Google was just doing what it should--return results containing the search terms. His company didn't have a website, so there were very few results to show, and the divorce records were prominent. However, the opinions of the appellate courts are a matter of public record, and the state has a duty to publish them, primarily in book form, but also as a public service, on the web. Furthermore, the part of the judicial branch where I worked, the Illinois Supreme Court Reporter of Decisions Office, certainly couldn't go around mucking with official opinions. We were charged with formatting the decisions for publication and fixing punctuation, but no substantive changes.
    Tough luck for that guy. If he was so worried what was said on the web about his company, perhaps he should have gotten a website of his own, and published relevant information to push the appellate opinion down in the search results. If other users agreed that his page was more helpful, the Page Rank of the divorce records would have dropped. Google's business is to find information on the web, and it displays results based on what the linking public finds helpful. If you have nothing good to say, you can't make Google say nothing at all.

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