coondoggie writes: Cisco this week unveiled software designed to let companies track customers and prospects on social media networks like Twitter, Facebook, blogs and other public forums and sites. Cisco SocialMiner allows users to monitor status updates, forum posts and blogs of customers so they can be alerted of conversations related to their brand. The software is designed to not only enable enterprises to monitor the conversations of their customers but to engage those that require service, Cisco says.
I never cheated an honest man, only rascals. They wanted something for
nothing. I gave them nothing for something.
-- Joseph "Yellow Kid" Weil