Paolo DF writes "An Italian user asked for a refund after buying a Compaq computer that came with Windows XP and Works 8 pre-installed. HP tried to avoid the EULA agreement which states, approximately: '[I]f the end user is not willing to abide by this EULA... he shall immediately contact the producer to get info for giving back the product and obtaining refunds.' The court ruled in favor of the user (Google translation from the Italian), who received back €90 for XP and €50 for Works. Here is the ruling (PDF, Italian)."
"Call immediately. Time is running out. We both need to do something
monstrous before we die."
-- Message from Ralph Steadman to Hunter Thompson