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The Internet

Comcast and Xfinity Lose Customers - Thanks to Cord-Cutters and Competition from Wireless Internet Carriers (yahoo.com) 98

Bloomberg reports that Comcast's stock price took its biggest drop in over a year on Thursday, "after reporting drops in broadband and cable subscribers, and predicting more losses to come." Cord-cutting and increasing competition have eroded Comcast's traditional customer base. The company, which owns Xfinity, the NBCUniversal media empire and SkyTV, lost 490,000 cable-TV customers in the third quarter, better than analysts expected but part of an ongoing trend as consumers switch to streaming services like Netflix. It also lost 18,000 broadband subscribers in the quarter, with nearly all of those residential customers. Analysts had predicted Comcast would instead gain 10,900 residential broadband customers.

Shares fell as much as 8% on the news Thursday, their biggest intraday decline since July 2022.

"Growth has halted for Comcast — the largest US broadband provider, with 32 million homes," said Bloomberg Intelligence senior media analyst Geetha Ranganathan. "The company derives 80% of profit from cable, where, even after a pandemic-demand surge, broadband has been hurt by fierce competition and low-move activity among customers." Comcast expects "somewhat higher subscriber losses" in the fourth quarter due to pullback on promotional offers that targeted lower-end customers, Chief Financial Officer Jason Armstrong said on a call with investors. Revenue per customer climbed, however, in part because of price increases and promotions of higher-rate plans.

Broadband is becoming increasingly competitive as mobile providers move into the market with improved wireless internet offerings. In the past week, the Big Three — T-Mobile US Inc., AT&T Inc. and Verizon Communications Inc. — all reported subscriber gains.

Communications

Net Neutrality's Court Fate Depends on Whether Broadband is 'Telecommunications' (arstechnica.com) 84

As the FCC leans towards reinstating net neutrality and regulating ISPs under Title II, the broadband sector is set to challenge the move. Previously, courts have upheld FCC's decisions. However, legal experts believe the Supreme Court's current stance may hinder the FCC's authority to classify broadband as a telecommunications service. ArsTechnica: The major question here is whether the FCC has authority to decide that broadband is a telecommunications service, which is important because only telecommunications services can be regulated under Title II's common-carrier framework. "A Commission decision reclassifying broadband as a Title II telecommunications service will not survive a Supreme Court encounter with the major questions doctrine. It would be folly for the Commission and Congress to assume otherwise," two former Obama administration solicitors general, Donald Verrilli, Jr. and Ian Heath Gershengorn, argued in a white paper last month. According to Verrilli and Gershengorn, "There is every reason to think that a majority of the Supreme Court" would vote against the FCC.

Verrilli and Gershengorn express their view with a striking level of certainty given how difficult it usually is to predict a Supreme Court outcome -- particularly in a case like this, where the agency decision isn't even finalized. While litigation in lower courts is to be expected, it's not even clear that the Supreme Court will take up the case at all. The certainty expressed by Verrilli and Gershengorn is less surprising when you consider that their white paper was funded by USTelecom and NCTA -- The Internet & Television Association, two broadband industry trade groups that sued the Obama-era FCC in a failed attempt to overturn the net neutrality rules. The groups -- which represent firms like AT&T, Verizon, Comcast, and Charter -- eventually got their way when then-FCC Chairman Ajit Pai led a repeal of the rules in 2017. But the industry-funded white paper has gotten plenty of attention, and the FCC is keenly aware of the so-called "major questions doctrine" that it describes. The FCC's Notice of Proposed Rulemaking (NPRM), which is pending a commission vote, will seek public comment on how the major questions doctrine might affect Title II regulation and net neutrality rules that would prohibit blocking, throttling, and paid prioritization.

Communications

Walmart To Roll Out New Prepaid Phone Service From Boost Founder (bloomberg.com) 16

Walmart is expanding its offerings of prepaid phone plans with MobileX, a wireless service launched earlier this year by Boost cofounder Peter Adderton. Walmart will be MobileX's first and exclusive retail partner, the companies said in an announcement Tuesday. From a report: MobileX, which uses Verizon's network through a wholesale agreement, will be available on Walmart's website and in stores starting Tuesday, the companies said. It will offer unlimited pay-as-you go plans starting at $14.88 per month, and a lower-cost plan with customizable offerings starting at $4.08 a month. An artificial intelligence-powered guide that can anticipate a customer's data needs can customize plans tailored to their usage, the company said in a statement. [...] Walmart gives MobileX, which launched online in February, more visibility as a low-cost alternative to more expensive monthly plans from the big three wireless carriers. Still, cheap mobile services have had a difficult time dislodging people from more expensive plans. Many subscribers are locked into two and three-year phone payment plans and even those that could switch say the hassle is not worth the savings.
Communications

FCC To Reintroduce Rules Protecting Net Neutrality (gizmodo.com) 80

New submitter AsylumWraith shares a report: The US government aims to restore sweeping regulations for high-speed internet providers, such as AT&T, Comcast and Verizon, reviving "net neutrality" rules for the broadband industry -- and an ongoing debate about the internet's future. The proposed rules from the Federal Communications Commission will designate internet service -- both the wired kind found in homes and businesses as well as mobile data on cellphones -- as "essential telecommunications" akin to traditional telephone services, according to multiple people familiar with the plan. The rules would ban internet service providers (ISPs) from blocking or slowing down access to websites and online content, the people told CNN.

Agency chairwoman Jessica Rosenworcel plans to unveil the proposal in a speech at the National Press Club on Tuesday, the people added, saying the FCC plans to vote Oct. 19 on whether to advance the draft rules by soliciting public feedback on them -- a step that would precede the creation of any final rules. In addition to the prohibitions on blocking and throttling internet traffic, the draft rules also seek to prevent ISPs from selectively speeding up service to favored websites or to those that agree to pay extra fees, the people added, a move designed to prevent the emergence of "fast lanes" on the web that could give some websites a paid advantage over others.

Government

FCC Plays Whack-a-Mole With Telcos Accused of Profiting From Robocalls (arstechnica.com) 58

An anonymous reader quotes a report from Ars Technica: A suspicious phone company is on the verge of having all its calls blocked by US-based telcos after being accused of ignoring orders to investigate and block robocalls. One Owl Telecom is a US-based gateway provider that routes phone calls from outside the U.S. to consumer phone companies such as Verizon. "Robocalls on One Owl's network apparently bombarded consumers without their consent with prerecorded messages about fictitious orders," the Federal Communications Commission said yesterday.

On August 1, the FCC sent One Owl a Notification of Suspected Illegal Robocall Traffic (PDF) ordering it to investigate robocall traffic identified by USTelecom's Industry Traceback Group, block all of the identified traffic within 14 days, and "continue to block the identified gateway traffic as well as substantially similar traffic on an ongoing basis." One Owl apparently hasn't taken any of the required steps, the FCC said yesterday. "One Owl never responded, and the [FCC Enforcement] Bureau is not aware of any measures One Owl has taken to comply with the Notice," an FCC order said.

Blocking robocall traffic from companies like One Owl is a bit like playing whack-a-mole. The FCC said it previously took enforcement actions "against two other entities to whom One Owl is closely related: Illum Telecommunication Limited and One Eye LLC. While operating under different corporate names, these entities have shared personnel, IP addresses, customers, and a penchant for disregarding FCC rules." If One Owl doesn't provide an adequate response within 14 days, all phone companies receiving calls from it "will then be required to block and cease accepting all traffic received from One Owl beginning 30 days after release of the Final Determination Order," the FCC said. "One Owl faces a simple choice -- comply or lose access to U.S. communications networks," FCC Enforcement Bureau Chief Loyaan Egal said in a press release.

The Courts

US Argues Google Wants Too Much Information Kept Secret In Antitrust Trial (reuters.com) 41

An anonymous reader quotes a report from Reuters: The U.S. Justice Department on Monday objected to removing the public from the court during some discussions of how Google prices online advertising, one of the issues at the heart of the antitrust trial under way in Washington. The government is seeking to show that Alphabet's Google broke antitrust law to maintain its dominance in online search. The search dominance led to fast-increasing advertising revenues that made Google a $1 trillion company. [Throughout the trial, Google's defense is that its high market share reflects the quality of its product rather than any illegal actions to build monopolies in some aspects of its business.]

David Dahlquist, speaking for the government, pointed to a document that was redacted that had a short back and forth about Google's pricing for search advertising. Dahlquist then argued to Judge Amit Mehta, who will decide the case, that information like the tidbit in the document should not be redacted. "This satisfies public interest because it's at the core of the DOJ case against Google," he said. Speaking for Google, John Schmidtlein urged that all discussions of pricing be in a closed session, which means the public and reporters must leave the courtroom. [...]

Case in point was testimony given early Monday by a Verizon executive, Brian Higgins, about the company's decision to always pre-install Google's Chrome browser with Google search on its mobile phones. After about 30 minutes of testimony, Higgins' testimony was closed for the next two hours. It's possible that he was asked about Google's payments to Verizon but the public will never know. Those payments -- which the government said are $10 billion annually to mobile carriers and others -- helped the California-based tech giant win powerful default positions on smartphones and elsewhere.

Google

US Alleges Google Got Rich Because People Stick With Search Defaults (reuters.com) 72

The Justice Department will press its argument Thursday that Google sought to strike agreements with mobile carriers to win powerful default positions on smartphones to dominate search in an antitrust trial that could change the future of the internet. From a report: The government will wrap up questioning Thursday of Antonio Rangel, who teaches behavioral biology at the California Institute of Technology. Other witnesses will be James Kolotouros, for Google, and Brian Higgins, from Verizon Communications. The government says the Alphabet unit paid $10 billion annually to wireless companies like AT&T, device makers like Apple and browser makers like Mozilla to fend off rivals and keep its search engine market share near 90%. The government has also alleged that Google illegally took steps to protect communications about the payments.

The government called witnesses on Tuesday and Wednesday to show that Google, as far back as the mid-2000s, sought to attract a large number of search queries by winning default status on mobile devices. Another witness, Rangel, discussed how powerful default status was, although data he used to show this was largely redacted. Google's clout in search, the government alleges, has helped Google build monopolies in some aspects of online search advertising. Search is free so Google makes money through advertising.

Businesses

Ex-Google Exec Acknowledges Aggressively Seeking Exclusive Mobile Deals 10

The Justice Department sought on Wednesday to show how Google did all it could to get people to use its search engine and build itself into a $1 trillion search and advertising giant on the second day of a once-in-a-generation antitrust trial. From a report: First out of the gate, the government questioned a former Google executive, Chris Barton, about billion-dollar deals with mobile carriers and others that helped make Google the default search engine. Barton, who was at Google from 2004 to 2011, said the number of Google executives working to win default status with mobile carriers grew dramatically when he was with the company, recognizing the potential growth of handheld devices and early versions of smartphones.

Google's clout in search, the government argues, has helped Google build monopolies in some aspects of online search advertising. Since search is free, Google makes money through advertising. The government says the Alphabet unit paid $10 billion annually to wireless companies like AT&T, device makers like Apple and browser makers like Mozilla to fend off rivals and keep its search engine market share near 90%. In revenue-sharing deals with mobile carriers and Android smartphone makers, Google pressed for its search to be the default and exclusive. If Microsoft's search engine Bing was the default on an Android phone, Barton said, then users would have a "difficult time finding or changing to Google."

Barton said on his LinkedIn profile that he was responsible for leading Google's partnerships with mobile carriers like Verizon and AT&T, estimating that the deals "drive hundreds of millions in revenue." Hal Varian, Google's chief economist, told the court that scale, or the number of search queries Google received, was important, but pushed back during questioning on how important. He also acknowledged giving a speech in which he said certain search queries, for instance for a tennis racquet, were important in effectively advertising to the person who made the query and to subsequent ad revenues.
Businesses

Wireless Carriers Are Messing With Your Autopay Discount (theverge.com) 60

According to a new report by The Wall Street Journal, mobile carriers including Verizon, AT&T and T-Mobile are all requiring customers to switch to a debit card or bank account withdrawal in order to receive an autopay discount on their plan. Verizon has included this requirement for years, but in the past few months the other two carriers have quietly added it too. The Verge reports: The new rule goes into effect for AT&T customers on October 2nd, and as a gesture of goodwill, the company will only reduce your discount if you continue to pay with a credit card. Those who register for autopay with a bank or debit card will receive $10 off; a credit card will only get you $5. T-Mobile's change went into effect in July, also eliminating Apple Pay and Google Pay as methods eligible for the $5 discount. Oh, and technically, you can qualify for Verizon's autopay discount with a credit card -- it just has to be a Verizon Visa card.

AT&T and T-Mobile aren't just making this a requirement for new customers -- the change is being applied to all postpaid accounts. Even if you've been receiving the discount for years with a credit card, you'll have to make the switch in order to keep your discount. And it adds up -- the discounts are applied for each line on your plan, so if your whole family is on the same plan, it's a significant amount of money.

The Internet

ISPs Complain That Listing Every Fee Is Too Hard, Urge FCC To Scrap New Rule (arstechnica.com) 175

An anonymous reader quotes a report from Ars Technica: The US broadband industry is united in opposition to a requirement that Internet service providers list all of their monthly fees. Five lobby groups representing cable companies, fiber and DSL providers, and mobile operators have repeatedly urged the Federal Communications Commission to eliminate the requirement before new broadband labeling rules take effect. The trade associations petitioned the FCC in January to change the rules and renewed their call last week in a filing and in a meeting with FCC officials. The requirement that ISPs list all their monthly fees "would add unnecessary complexity and burdens to the label for consumers and providers and could result in some providers having to create many labels for any given plan," the groups said in the filing on Friday.

The trade groups said the FCC should instead "require providers to include an explanatory statement that such fees may apply and that they vary by jurisdiction, similar to the Commission's treatment of government-imposed taxes," or require "the display of the maximum level of government-imposed fees that might be passed through, so that consumers would not experience bill shock with respect to such fees." The filing was submitted by NCTA-The Internet & Television Association, which represents Comcast, Charter, Cox, and other cable companies. The NCTA's ex parte filing described a meeting with FCC officials that also included wireless industry trade group CTIA and USTelecom, which represents telcos including AT&T, Verizon, Lumen (formerly CenturyLink), Frontier, and Windstream.

Comcast submitted its own filing urging the FCC to scrap the rules in June. The calls to weaken the FCC's truth-in-billing rules angered consumer advocates, as we wrote at the time. "The label hasn't even reached consumers yet, but Comcast is already trying to create loopholes. This request would allow the big ISPs to continue hiding the true cost of service and frustrating customers with poor service," Joshua Stager, policy director at media advocacy group Free Press, told Ars. Congress required the FCC to implement broadband labels with exact prices for Internet service plans in a 2021 law, but gave the FCC some leeway in how to structure the rules. The FCC adopted specific label rules in November 2022. The labels must be displayed to consumers at the point of sale and include monthly price, additional charges, speeds, data caps, additional charges for data, and other information. The FCC rules aren't in force yet because they are subject to a federal Office of Management and Budget (OMB) review under the US Paperwork Reduction Act.

Verizon

Verizon Is Shutting Down BlueJeans, a Videoconferencing App It Bought For $400 Million (theverge.com) 27

Verizon's BlueJeans videoconferencing app will be shutting down just over three years after the company bought it for $400 million. 9to5Google reports: In May 2020, Verizon acquired BlueJeans, a business-focused video app that first launched in 2011. At the beginning of 2022, Google and Verizon partnered to preload the BlueJeans app on (since-discontinued) Glass Enterprise Edition 2 smart glasses sold by Verizon. More recently, BlueJeans gained a free tier this year, opening the app to many more potential customers and competing with the free consumer-ready services of Google Meet and Zoom. Suffice it to say BlueJeans didn't take off in popularity.

Today, members of Verizon's BlueJeans service were sent an email explaining that the app is being "sunset." The first phase of that shutdown process is that the free trial and the free "BlueJeans Basic" tier will no longer be available as of August 31, 2023. While not stated in the email we've received, business customers of BlueJeans will likely be given a longer period to transition off of the platform.
In April 2020, CNBC reported that Verizon was going to pay around $400 million for the company.
Verizon

Verizon Raises Prices Again as Wireless Customer Growth Slows (bloomberg.com) 33

Verizon Communications is raising prices on some existing wireless plans to help boost revenue and offset slumping subscriber growth. From a report: Starting with September bills, customers on Mix and Match plans will pay $3 more for single lines and $5 extra for multiple lines, Chief Financial Officer Tony Skiadas said Wednesday during at an investor conference. The price hike is Verizon's third increase in two years. Last month the carrier marked up its wireless home internet prices by $10. Rival AT&T Inc. this month began charging $2.50 more per month for its top-tier wireless plan.

Verizon and AT&T, two of the three largest US wireless carriers, have been raising prices on more popular offerings in an attempt to widen profit margins as mobile phone subscriber growth slows. Both carriers have been signing up fewer customers than T-Mobile US Inc. and are losing market share to cable companies Comcast Corp and Charter Communications, which have been offering free mobile lines.

Communications

FCC Prepares $75 Monthly Broadband Subsidies For 'High-Cost' Areas (arstechnica.com) 41

The Federal Communications Commission is paving the way for $75 monthly subsidies to make broadband service more affordable for low-income households in certain "high-cost" areas. From a report: The $75 subsidy will be part of the Affordable Connectivity Program (ACP) that generally offers $30 monthly discounts to people with low incomes. The ACP was created by Congress in late 2021 and implemented by the FCC to replace a previous pandemic-related subsidy program. The ACP already provides $75 monthly subsidies for homes on tribal lands, but not in other areas. The US law that created the ACP lets the FCC make $75 subsidies available in areas where the costs of building broadband networks are higher than average.

That's what the FCC did in its action announced yesterday. "The Infrastructure Act specified that the $75 monthly benefit would support providers that can demonstrate that the standard $30 monthly benefit would cause them to experience 'particularized economic hardship' such that they would be unable to maintain part or all of their broadband network in a high-cost area," the FCC said. ACP subsidies are distributed to Internet service providers that enroll in the program and give customers discounts. Comcast, Charter Spectrum, AT&T, Verizon, and other ISPs last year agreed to make $30 plans with download speeds of at least 100Mbps available to eligible low-income households, essentially making the Internet service free when the $30 subsidy is applied.

United States

Ancient Lead-Covered Telephone Cables Have US Lawmakers Demanding Action (arstechnica.com) 65

An anonymous reader quotes a report from Ars Technica: Newly raised concerns about lead-covered telephone cables installed across the US many decades ago are putting pressure on companies like AT&T and Verizon to identify the locations of all the cables and account for any health problems potentially caused by the toxic metal. US Sen. Edward Markey (D-Mass.) wrote a letter to the USTelecom industry trade group this week after a Wall Street Journal investigative report titled, "America Is Wrapped in Miles of Toxic Lead Cables." The WSJ said it found evidence of more than 2,000 lead-covered cables and that there "are likely far more throughout the country."

WSJ reporters had researchers collect samples as part of their investigation. They "found that where lead contamination was present, the amount measured in the soil was highest directly under or next to the cables, and dropped within a few feet -- a sign the lead was coming from the cable," the article said. Markey wrote to USTelecom, "According to the Wall Street Journal's investigation, 'AT&T, Verizon and other telecom giants have left behind a sprawling network of cables covered in toxic lead that stretches across the US, under the water, in the soil and on poles overhead... As the lead degrades, it is ending up in places where Americans live, work and play.'"

Markey wants answers to a series of questions by July 25: "Do the companies know the locations and mileage of lead-sheathed cables that they own or for which they are responsible -- whether aerial, underwater, or underground? Are there maps of the locations and installations? If not, what plans do the companies have to identify the cables? Why have the companies that knew about the cables -- and the potential exposure risks they pose -- failed to monitor them or act?" Markey also asked what plans telcos have to address environmental and public health problems that could arise from lead cables. He asked the companies to commit to "testing for soil, water, and other contamination caused by the cables," to remediate any contamination, and warn communities of the potential hazards. Markey also asked USTelecom if the phone companies will guarantee "medical treatment and compensation to anyone harmed by lead poisoning caused by the cables."
"There is no safe level of lead exposure -- none -- which is why I'm so disturbed by these reports of lead cable lines throughout the country," added US Rep. Frank Pallone Jr. (D-NJ). "It is imperative that these cables be properly scrutinized and addressed."

Another Congressman, Rep. Patrick Ryan (D-NY), said he is considering legislation on remediating contamination from the cables and that telecom companies should "do the right thing and clean up their mess." The Wall Street Journal said its testing in a playground in Ryan's district "registered high levels of lead underneath an aerial cable running along the perimeter of the park."
United States

US Ranks 32nd Worldwide On Broadband Affordability, Study Finds (techdirt.com) 57

An anonymous reader quotes a report from Techdirt: One recent study found that the U.S. was currently ranked somewhere around 32nd globally, behind countries like Russia, Lithuania, and Bulgaria [on broadband affordability] (you can find the full breakdown here): "The United States and Canada both have one of the highest internet costs," Alex Tofts, the Broadband Expert for Broadband Genie, said in a summary. "It's driven by a lack of competition and bigger distances to connect, with lower population density than other developed countries. However, both have average wages in the top fifteen in the world, compensating for the high cost of internet."

For decades, people (mostly the industry) tried to suggest the problem was because America was just so gosh darn big. But you'll notice that China and Russia, (ranked 25th and 17th, respectively) still perform better. Data routinely shows that affordability is the key obstacle to access, yet it's only been in the last few years that you've started to see this reality reflected in U.S. policymaking. [...] But again, the cause of this problem is very clear: monopolization and consolidation, protected by corruption. Few U.S. markets have the choice of more than one broadband provider at next-generation speeds. And that's because federal and state lawmakers are so comically corrupt, they routinely let AT&T, Comcast, Charter, or Verizon lobbyists endlessly merge, crush all competition, then literally write state or federal legislation and policy over several decades.

But it's not all doom and gloom. Decades of federal policy corruption and dysfunction have created an extremely strong, local, bipartisan grassroots movement for better broadband access. In countless towns and cities, municipalities, cooperatives, city-owned utilities, and creative new partnerships are building new, open access fiber networks with an eye on competition and cost. [...] Still, it's comical and grotesque that it's 2023 and a country that fancies itself a technology giant still can't meaningfully tackle equitable broadband access and affordability. And that telecom and media policy has basically become a boring afterthought in the era of "Big Tech." Ensuring equitable access to an essential utility is just too boring for most 2023 policy circles, much less the modern attention economy.

The Internet

ISPs Say US Should Force Big Tech Firms To Pay For Broadband Construction (arstechnica.com) 144

An anonymous reader quotes a report from Ars Technica: Internet service providers in both the US and Europe are clamoring for new payments from Big Tech firms. European broadband providers are much closer to realizing the long-held goal of payments from tech companies, as the European Union government is holding an official consultation on the proposal. As the EU process unfolds, the telco lobby group USTelecom is hoping to push the US down a similar but not quite identical path. In a blog post on Friday, USTelecom CEO Jonathan Spalter argued that the biggest technology companies should contribute toward a fund that subsidizes the building of broadband networks. Spalter wrote that Amazon and similar Internet companies should fill what he called a "conspicuously empty seat at the collective table of global high-speed connectivity."

Given that "six companies account for half of all Internet traffic worldwide... Does it still make sense that the government and broadband providers alone fund this critical infrastructure? Is there no shared obligation from the primary financial beneficiaries of these networks -- the world's most powerful Internet companies?" Spalter wrote. "We need a modern reset that more equitably shares these financial obligations among those who benefit the most from these connections," he argued. USTelecom members include AT&T, Verizon, Lumen (formerly CenturyLink), Windstream, and other telcos. It's one of the biggest trade groups that lobbies for US-based Internet service providers.

[...] USTelecom pointed to the Biden administration's comments in its pitch to make Big Tech firms pay into a central fund like the existing Universal Service Fund (USF) managed by the Federal Communications Commission. "We concur with the US government's position that rather than the payments to broadband providers proposed in the EU, such 'publicly accountable funding mechanisms can better ensure that resources are devoted to key policy objectives, such as improving access and strengthening network security, while avoiding discriminatory measures that distort competition,'" Spalter wrote. The Biden administration's comments didn't call for tech companies to pay into a government-run fund, though. The document noted that the US "approach to financing improvements to broadband infrastructure involves private investments, a national Universal Service Fund, and significant public funding made from general appropriations," but didn't argue for any changes to who pays into the fund.

Communications

Dish Says It Met Its FCC Deadline To Cover 70 Percent of the US Population 13

According to Dish, the company says it now covers 70 percent of the U.S. population and has "also satisfied all other June 14, 2023 FCC commitments." The Verge reports: In meeting this FCC milestone, Dish says it has deployed over 15,000 5G cell sites and would like to remind us that it's still the first wireless provider in the country to launch voice calling over 5G, known as VoNR -- Voice over New Radio. This is all well and good, but Dish's wireless service still doesn't look quite the same as AT&T's or Verizon's. The network itself is very much still in beta testing under its Project Genesis program, which requires you to purchase a new phone specially equipped to use new network features like three-carrier aggregation. The network is available to Boost customers in supported markets, but they need to use a phone that supports band 70 to access Dish's 5G -- and those are still uncommon.
Government

10 Years After Snowden's First Leak, What Have We Learned? (theregister.com) 139

An anonymous reader quotes a report from The Register: The world got a first glimpse into the US government's far-reaching surveillance of American citizens' communications -- namely, their Verizon telephone calls -- 10 years ago this week when Edward Snowden's initial leaks hit the press. [...] In the decade since then, "reformers have made real progress advancing the bipartisan notion that Americans' liberty and security are not mutually exclusive," [US Senator Ron Wyden (D-OR)] said. "That has delivered tangible results: in 2015 Congress ended bulk collection of Americans' phone records by passing the USA Freedom Act." This bill sought to end the daily snooping into American's phone calls by forcing telcos to collect the records and make the Feds apply for the information.

That same month, a federal appeals court unanimously ruled that the NSA's phone-records surveillance program was unlawful. The American Civil Liberties Union (ACLU) and the New York Civil Liberties Union sued to end the secret phone spying program, which had been approved by the Foreign Intelligence Surveillance Court, just days after Snowden disclosed its existence. "Once it was pushed out into open court, and the court was able to hear from two sides and not just one, the court held that the program was illegal," Ben Wizner, director of the ACLU Speech, Privacy and Technology project, told The Register. The Freedom Act also required the federal government to declassify and release "significant" opinions of the Foreign Intelligence Surveillance Court (FISC), and authorized the appointment of independent amici -- friends of the court intended to provide an outside perspective. The FISC was established in 1978 under the FISA -- the legislative instrument that allows warrantless snooping. And prior to the Freedom Act, this top-secret court only heard the government's perspective on things, like why the FBI and NSA should be allowed to scoop up private communications.

"To its credit, the government has engaged in reforms, and there's more transparency now that, on the one hand, has helped build back some trust that was lost, but also has made it easier to shine a light on surveillance misconduct that has happened since then," Jake Laperruque, deputy director of the Center for Democracy and Technology's Security and Surveillance Project, told The Register. Wyden also pointed to the sunsetting of the "deeply flawed surveillance law," Section 215 of the Patriot Act, as another win for privacy and civil liberties. That law expired in March 2020 after Congress did not reauthorize it. "For years, the government relied on Section 215 of the USA Patriot Act to conduct a dragnet surveillance program that collected billions of phone records (Call Detail Records or CDR) documenting who a person called and for how long they called them -- more than enough information for analysts to infer very personal details about a person, including who they have relationships with, and the private nature of those relationships," Electronic Frontier Foundation's Matthew Guariglia, Cindy Cohn and Andrew Crocker said.
James Clapper, the former US Director of National Intelligence, "stated publicly that the Snowden disclosures accelerated by seven years the adoption of commercial encryption," Wizner said. "At the individual level, and at the corporate level, we are more secure."

"And at the corporate level, what the Snowden revelations taught big tech was that even as the government was knocking on the front door, with legal orders to turn over customer data, it was breaking in the backdoor," Wizner added. "Government was hacking those companies, finding the few points in their global networks where data passed unencrypted, and siphoning it off." "If you ask the government -- if you caught them in a room, and they were talking off the record -- they would say the biggest impact for us from the Snowden disclosures is that it made big tech companies less cooperative," he continued. "I regard that as a feature, not a bug."

The real issue that the Snowden leaks revealed is that America's "ordinary system of checks and balances doesn't work very well for secret national security programs," Wizner said. "Ten years have gone by," since the first Snowden disclosures, "and we don't know what other kinds of rights-violating activities have been taking place in secret, and I don't trust our traditional oversight systems, courts and the Congress, to ferret those out," Wizner said. "When you're dealing with secret programs in a democracy, it almost always requires insiders who are willing to risk their livelihoods and their freedom to bring the information to the public."
Communications

Amazon Is in Talks To Offer Free Mobile Service To US Prime Members (bloomberg.com) 49

Amazon has been talking with wireless carriers about offering low-cost or possibly free nationwide mobile phone service to Prime subscribers, Bloomberg News reported Friday, citing people familiar with the situation. From a report: The company is negotiating with Verizon, T-Mobile US and Dish Network to get the lowest possible wholesale prices. That would let it offer Prime members wireless plans for $10 a month or possibly for free and bolster loyalty among its biggest spending customers, the people said, who requested anonymity to discuss a private matter. The talks have been going on for six to eight weeks and have also included AT&T at times, but the plan may take several more months to launch and could be scrapped, one person said.
Verizon

Verizon's New Plans Make Sense To Nobody Except Verizon (theverge.com) 32

An anonymous reader shares a report: Hey, did you hear? Verizon has incredibly, out of the goodness of its heart, revealed new phone plans that don't include "bloated" service bundles. How thoughtful! There's just one catch: they're kinda less expensive, except not really, because things that used to be included are now an extra $10 per month each.

On the surface, the new plans sound simpler than the current Get More, Play More, etc. There are two options -- an expensive one and a bit less expensive one -- and you add the extra services you want, like the Disney / Hulu bundle or Apple Music Family a la carte. That's nice in theory, but if you're switching from one of the current unlimited plans, it's very likely you'll need to pay more if you want the same things you used to get included in your monthly rate. [...] On top of all that, these plans are just plain confusing. There's an old plan called "Welcome Unlimited" and a new plan called "Unlimited Welcome." Great, makes perfect sense. Also, Verizon is still playing its cute little game of not including "Ultra Wideband" mid-band 5G on its lower-tier plan, only the much slower "Nationwide" version, which is largely just LTE dressed up as 5G.

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