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Can Blockbuster be Sued Over Facebook/Beacon?

Posted by Zonk on Fri Dec 14, 2007 12:42 PM
from the facing-the-book dept.
An anonymous reader writes "A professor at the New York Law School is arguing that Blockbuster violated the Video Privacy Protection Act of 1988 when movie choices that Facebook members made on its Web site were made available to other members of the social network via Beacon. The law basically prohibits video rental outfits from disclosing rental choice of their customers to anyone else without specific written consent. Facebook's legal liability in all of this is unclear; with Blockbuster it's a straightforward case of not complying with the VPPA, the law professor says."
+ -
story

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[+] Technology: Facebook Caves To Privacy Protests Over Beacon 95 comments
jcatcw writes "After weeks of privacy protests over its advertising system, Facebook's CEO announced that users now can turn the system off completely. CEO Zuckerberg said 'We simply did a bad job with this release.' Jeff Chester, executive director of the Center for Digital Democracy, called the announcement from Zuckerberg 'a step in the right direction.'"
[+] Entertainment: Blockbuster Working on Set-Top Box 138 comments
An anonymous reader writes "According to the Hollywood Reporter and news.com, Blockbuster will soon be announcing yet another reason not to go to a rental store. A media-delivering set-top box is in the works for the company, leveraging the store's existing competence in the industry to provide a viable alternative to iTunes, Xbox Live, and Amazon. 'There was no mention of price or how such a service would work in the report. But let's think about this: to compete with Apple TV or Vudu, the device would have to cost around $200, and rentals of movies and TV shows should be around $3 to $4 each, which would be slightly cheaper than rentals of new releases from Blockbuster currently. The big advantage Blockbuster would enjoy over Apple TV, Vudu, and TiVo, it seems, would be selection.'" I still think they're kinda doomed.
[+] Facebook Will Shut Down Beacon To Settle Lawsuit
alphadogg writes "Facebook has agreed to shut down its much-maligned Beacon advertising system in order to settle a class-action lawsuit. The lawsuit, filed in August of last year, alleged that Facebook and its Beacon affiliates like Blockbuster and Overstock.com violated a series of laws, including the Electronic Communications Privacy Act, the Video Privacy Protection Act, the California Consumer Legal Remedies Act and the California Computer Crime Law. The proposed settlement, announced late on Friday, calls not only for Facebook to discontinue Beacon, but also back the creation of an independent foundation devoted to promoting online privacy, safety and security. The money for the foundation will come from a US$9.5 million settlement fund."
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  • Yes, but... (Score:2, Interesting)

    Didn't Facebook members make their movie choices public in the first place?

    So this public information was then used by someone else.

    What be wrong with this?
    • Re:Yes, but... (Score:4, Interesting)

      by hansamurai (907719) <hansamurai@gmail.com> on Friday December 14 2007, @12:53PM (#21698744) Homepage Journal
      Yes, the users did give permission to Blockbuster to broadcast their rentals. So this is really an issue between "written consent" that the summary says and electronic consent without a hand-written signature. I would guess there's tons of precedent one way or the other, though I wouldn't know which way this would lean.
      • Re:Yes, but... (Score:5, Insightful)

        by Broken scope (973885) on Friday December 14 2007, @01:02PM (#21698908) Homepage
        The issue is that facebook opts int by default, doesn't fucking tell you, then makes it's it unclear on how you disable the "feature"
        • Re:Yes, but... (Score:5, Informative)

          by IcyNeko (891749) on Friday December 14 2007, @01:22PM (#21699154) Journal
          I wrote BBOnline about this, and this was the reply they gave me:

          Thanks for contacting Blockbuster Online Customer Care.

          I'm very sorry for any inconvenience this may have caused. When you log in to your BLOCKBUSTER Online account, the site uses "cookies" to determine if you have ever visited Facebook.com [facebook.com]. (Cookies: a collection of information, usually including a username and the current date and time, stored on the local computer of a person using the Internet. It is used by websites to identify users who have previously registered or visited the site.)

          If cookies detect that you have a Facebook account, regardless of whether or not you have installed the Movie Clique(TM) application, then activities on blockbuster.com [blockbuster.com] such as rating movies or adding movies to your Queue will be sent as notifications to your mini-feed and friends' profiles. You will see a "toast" for each action resulting in a notification. If you want to permanently disable the Facebook integration on blockbuster.com [blockbuster.com], you can easily change these settings on Facebook by clicking on Privacy Settings for External Websites. Under "Allow these websites to send stories to my profile" for Blockbuster, click "Never" and Save.

          You may see a pop-up on blockbuster.com [blockbuster.com] which introduces Movie Clique(TM) encourages you to link your BLOCKBUSTER Online® account to your Facebook profile. If you don't want to see the screen pop anymore, click the "Do Not Show This Again" box and click Save. I hope this information helps, feel free to contact me anytime.


          So basically, they snag your facebook cookie, then they add your rental info on your account without asking permission, forcing itself on your account, and announcing away. It's up to you to then uninstall that shit.

          BBOnline: See you in court!
          • Re:Yes, but... (Score:4, Interesting)

            by anticypher (48312) <anticypher@TEAgmail.com minus caffeine> on Friday December 14 2007, @03:59PM (#21701398) Homepage
            Beacon also uses Adobe Flash "stored data" space to write cookie style information, that can be read and written to by any site with a flash bug.

            This was the buzz all this week at a conference on how to make money from internet tracking. Adobe controls the settings on how much information can be written to your local hard drive, and they sell the ability to anyone willing to pay. There is a global setting that users can turn to "off", but Adobe ignores it if they are given enough money. Since Flash tends to be installed system-wide and on all browsers on a machine, it doesn't matter if you clear out browser cookies or try blocking tracking sites. If a partner site sticks a 1x1 pixel flash bug on their site, it has the ability to read tracking info from any other site, and to write back additional information.

            Beacon is clever because it creates a large enough "cookie" that many sites can write into the cookie without changing the size taken on disk. Beacon also defines exactly how to parse the information, and how to write new info without changing the total cookie size.

            Of course, I was just watching a canned demo of this, so the company claiming to be behind Beacon could be making it all up, but the sales pitch was pretty convincing. I haven't the time or inclination to verify this, as I don't ever look at face book, and generally don't allow flash on my machines (which leaves the web looking very poorly these days)

            the AC
            • Re:Wrong (Score:4, Interesting)

              by Culture20 (968837) on Friday December 14 2007, @05:20PM (#21702470)
              You have a 5 second window to "cancel" the sending of the info, but it's worded in a way that you're forced to think about allow or deny... then it chooses on its own and sends. And... you don't get asked to confirm the post. The post happens whether you want it or not, then you are forced to remove it if you don't want it. Beacon==bad UI from a human user standpoint
    • No! The whole controversy with Beacon is that everyone was opted-in without their consent, and their purchases suddenly started showing up to other people on their Facebook profiles

    • Re:Yes, but... (Score:5, Informative)

      by Tim C (15259) on Friday December 14 2007, @12:53PM (#21698758)
      No, this is about Beacon, the Facebook feature that allowed participating websites to publish stories on your Facebook account about the dealings you had had with them - e.g. items you've bought, or in this case, films you've rented.

      Beacon was particularly controversial because it was not only opt-out, you couldn't opt-out of it altogether, you could only opt-out on a per-participating company basis *after* that company had already published a story. Facebook has since made changes due to the backlash the original version caused.

      This isn't a case of users making information available and someone else using it, this is the Blockbuster website making available information about its users who also use Facebook, apparently in direct contravention of this legislation.
  • by neo (4625) on Friday December 14 2007, @12:58PM (#21698850) Homepage
    You can't spend much time on facebook without some third party application asking for personal information. More than that the "viral" content is vicious, asking to check your various mail accounts to send requests for more people to join. This is just friendster with a new twist, but the twist is dangerous. You have no idea who you are giving up your information to. Want Big Brother? Think about how facebook looks to the CIA or NSA and now you entire social network was mapped. Not by them, but by you.

    No, I quit facebook. Deleted as much as I could before I left, but I know they still have it.

    Facebook is dangerous. Period. Go ahead and be a pirate/ninja warrior... but take a look at who wrote that ap. They get your infomation.
    • Re: (Score:3, Insightful)

      Given that the entire point of the site is to share information about yourself, I have a bit of a problem with people complaining that it shares information about them.

      It's a free service, not a charity. They need to turn a profit, like any other company, and the only commodity is the information that you *chose* to give them in the first place. Don't like it? Don't use it, it's ever so simple...

      What's next, people deliberately setting themselves on fire and then suing the company they bought the matches f
    • Parts of it do bother me. I have to allow the "app" access to my information just to see a video or to look at a picture. They don't explain why they need that access either, you can't say "no access" and still see the video or picture.
    • More than that the "viral" content is vicious, asking to check your various mail accounts to send requests for more people to join.

      I've not seen this at all - the worst I've seen is the apps that invite you to invite your Facebook friends to add the application. I've not had a single application ask me to supply my email address book details (and of course I wasn't stupid enough to supply them to Facebook when I joined).

      Go ahead and be a pirate/ninja warrior... but take a look at who wrote that ap. They

  • in this case, facebook is more of a common carrier. blockbuster is the one who broke the law; they just used Beacon as the tool.
  • by Anonymous Coward
    This may be a naive question, but I've searched the Facebook developer documents and can't get a straight answer: Do the third-party developers of Facebook apps get access to your profile information?

    For that matter, where does the code for these third-party apps run? Is it uploaded to the Facebook servers (and run from there), or are these third-party developers running code on their own webserver that uses hooks into the Facebook API?

    If I install a Facebook app, does this mean that the developer has acces
    • by Skidge (316075) on Friday December 14 2007, @02:17PM (#21699948) Homepage
      Third-party applications run on third-party servers. They have access to most of your profile information, but aren't allowed to save all but the most basic pieces (user id, network id, etc.) because of the Terms of Service. They aren't supposed to store your friends, even. However, any info that you enter in the app is fair game. For example, if you enter the books you've read in this app [facebook.com], they can store that information.

      The question is, do you trust these 3rd party apps to not store your personal info from your profile?

      For reference, halfway down this page [facebook.com] is a decent list of profile information available to developers.
  • Can? Yes. Lose? Who knows.
  • If this is what we know about publicly that Facebook is up to, how long will it be before something surfaces about them collecting DNA or some other ungodly personal info and selling it? Won't someone think of the children?!
  • But does Facebook rent movies now? Otherwise, how does this apply (other than stretching the law to mean what you want to mean)?
  • What about Netflix? (Score:4, Interesting)

    by Wordplay (54438) <geo@snarksoft.com> on Friday December 14 2007, @01:50PM (#21699548)
    I can see my friends' rental histories on Netflix, and I'm sure they can see mine. I probably checked a box somewhere, but I don't think I consented to this sort of thing "in writing."
    • Re: (Score:3, Interesting)

      Doubt it. If anything, I would guess this will be the case where they decide the term "Specific Written Consent" is synonymous with any EULA or application of your signature to a document.
      • Re:is this (Score:5, Insightful)

        by faedle (114018) on Friday December 14 2007, @02:30PM (#21700130) Homepage Journal
        .. except there is mountains of case law that says otherwise: that EULAs are, in essence, only marginally enforceable.

        This being in some hidden Facebook EULA, or on some 'policy page' for Blockbuster does not mean "the user notifies us in writing". That has specific legal meaning: if they don't have a SIGNED PIECE OF PAPER with the words "I allow you do release my video rental records", they don't have notification in writing of permission.

        All this is irrelevant, anyway: the worst that's likely to happen here is some states' attorney general will file a lawsuit, get it certified as "class action", and Blockbuster will settle out-of-court and pay some piddly fine + attorney's fees and send everybody who asks a $5 for free rentals. Big deal.
          • Re:is this (Score:4, Insightful)

            by onemorechip (816444) on Friday December 14 2007, @03:09PM (#21700678)
            I don't have a problem with Company X choosing not to produce Movie Y because they don't see commercial potential. Studios have to make those decisions all the time (and bad business decisions are inevitable). After all, they have to put up a lot of resources to get a movie made. But if Movie Y does get made, and Company Z, that is in the mainstream movie rental business, refuses to make that movie available to its customers, only to appease some rabid bunch of loonies, then I have a problem with Company Z. I can also understand it if Movie Y is in some niche market that Company Z doesn't play in. It's the caving in to special interest threats like these that I don't like (this holds, whether or not I had any interest in seeing Movie Y).
              • by KingAdrock (115014) on Friday December 14 2007, @05:29PM (#21702592) Journal
                No he isn't.

                From Wikipedia...

                During debate over his nomination, Bork's video rental history was leaked to the press, which led to the enactment of the 1988 Video Privacy Protection Act. His video rental history was unremarkable, and included such harmless titles as A Day at the Races, Ruthless People and The Man Who Knew Too Much. The list of rentals was originally printed by Washington D.C.'s City Paper.[5]
    • Re:1988? (Score:5, Insightful)

      by spiritraveller (641174) on Friday December 14 2007, @12:53PM (#21698748)
      What exactly has changed since 1988 that should make this law different?

      If the law says that this information must be kept private, the internet and computers don't make it any less private.

      Rather, the newfound popularity of the internet and computers should make privacy even more important, because once information is released, it spreads far more quickly and easily.
    • by Anonymous Coward on Friday December 14 2007, @01:04PM (#21698938)
      > People complain that the US's laws aren't keeping up with technology. And yet in this case, a law from 1988 is being applied today. Does anybody else smell the irony?

      The only reason the VPPA [wikipedia.org] exists is because the video records of Supreme Court nominee Robert Bork [wikipedia.org] were leaked. To this day, the act of invading the privacy of a politician for political advantage is called "borking".

      Bork's video rentals were unremarkable, so there were no skeletons in Bork's closet. But from that day on, every Senator and Congressman knew that their video rental histories were also subject to exposure to news agencies, and Washington acted to protect itself. If you've got something to hide, you've got plenty to fear, and Washington was evidently so terrified that they made the VPPA apply to regular citizens, not just politicians.

      The only way we're going to get a pro-privacy law out of the government is for some enterprising hacker to leak the clickstream of everyone in the government about 20 years from now. Today, that won't work -- because 99% of government officials don't even use the "series of tubes", let alone depend on it for their gay hookers and pr0n. 20 years from now, that will have changed, and a similar Bork-style scandal will erupt. Just imagine the kinds of privacy laws we'd have if someone like Sen. Larry "I'm Not Gay" Craig (R-estroom) had been bound for higher office, NSA leaked their logs of his Intertube traffic.

      We know when you've been sleeping,
      We know when you're awake,
      We know if you've been bad or good,
      So be good for goodness' sake!
      Oh, you better not surf!
      And zip up your fly!
      Stop tappin' your toes and trollin' for guys,
      Election season's comin' to town!