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AOL Won't Budge on Email Tax

Posted by Zonk on Fri Mar 03, 2006 11:56 AM
from the stubborn-coots dept.
deman1985 writes "InformationWeek reports that AOL has no intentions to budge on its use of certified email. The company today released a statement apparently in response to the vast amounts of criticism over the past week from consumers and various organizations. From the article: 'We believe more choices, and more alternatives, for safety and e-mail authentication is a good thing for the Internet, not bad,' said an AOL spokesman. 'Everything that AOL has in place today free for e-mail senders remains -- and will only improve.' The programs critics aren't so optimistic, but that doesn't seem to be hampering the company's plans. In a quote that could only be labeled short and sweet, AOL announced, 'Implementation of this timely and necessary safety and security measure for our members takes place in the next 30 days. Mark it on your calendars.'"

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  • Swaths (Score:5, Funny)

    by Krach42 (227798) on Friday March 03 2006, @11:58AM (#14843230) Homepage Journal
    'Implementation of this timely and necessary safety and security measure for our members takes place in the next 30 days. Mark it on your calendars.'

    That's a pretty large swath of my calender... someone got another highlighter? Mine wore out around March 14th.
      • Re:IT'S NOT A TAX, ya idiots. (Score:4, Insightful)

        by Krach42 (227798) on Friday March 03 2006, @02:10PM (#14844562) Homepage Journal
        Main Entry: tax
        Function: noun
        Usage: often attributive
        1 a : a charge usually of money imposed by authority on persons or property for public purposes b : a sum levied on members of an organization to defray expenses

        http://www.merriam-webster.com/cgi-bin/dictionary [merriam-webster.com]


        I'm sorry, I was under the assumption that AOL was an authority, and that they were imposing a charge of money to access their otherwise public service.

        Of course, the 1b definition fits even without me being facetious.

        Now, I'll thank you for hijacking a +5: Funny thread just because it's the first post to the article, simply because you're afraid that if it's any deeper into the comment tree no one will see it, or care about it.
        [ Parent ]
  • Open-letter petition to AOL (Score:5, Informative)

    by RootsLINUX (854452) <rootslinux@@@gmail...com> on Friday March 03 2006, @12:00PM (#14843249) Homepage
    You can sign it here: http://www.dearaol.com/ [dearaol.com]. MoveOn.org [moveon.org] (political action group) is renouncing this absurb proposal by AOL as well. So it's not just strictly tech companies that are opposed to this.
    • by jfengel (409917) on Friday March 03 2006, @12:20PM (#14843436) Homepage Journal
      Of course MoveOn opposes it. MoveOn is exactly the sort of organization who gets hit by this. They send out large quantities of email, presumably to people who have signed up for it. If they send out a work-daily email to 100,000 AOL customers, at a $.001 non-profit rate (I'm making these numbers up, but they're on the rough order of magnitude) that's $100 a day, perhaps $20,000 a year. That's real money to a nonprofit, even if it's half the cost of a single stamp per person for an entire year.

      The question would be whether AOL plays nicely. If they have a non-profit rate, does that mean that they WILL absolutely demand their inch of green? Or will they note that MoveOn plays by the spam rules and not block their emails? Will AOL extort that $20k a year even if MoveOn obviously isn't spamming?

      I'm a little ticked that MoveOn is trying to pretend that they're fighting for the general freedom of Internet, lest AOL start extorting your grandmother to send baby pictures. In reality they're just interested in themselves. Rightly so, perhaps, but the cloak of hysteria bugs me.
      [ Parent ]
      • by Confused (34234) on Friday March 03 2006, @12:46PM (#14843640) Homepage

        The question would be whether AOL plays nicely. If they have a non-profit rate, does that mean that they WILL absolutely demand their inch of green?


        I really hope, AOL will charge those non-profit organisations the same as other businesses. Why should televangelists, corrupt political parties or other assorted whiny do-gooder have it easier to get to me? If a company tries to sell used condoms or recycled viagra, at least it tries to be productive.
        [ Parent ]
    • I don't think a petition is going to impress them, but a boycott might. If they want to isolate themselves from the rest of the email world, let them. We should all configure our MTAs (Sendmail, Postfix, etc.) to refuse to deliver ANY email to AOL hosts.
      • We should all configure our MTAs (Sendmail, Postfix, etc.) to refuse to deliver ANY email to AOL hosts. When AOL customers can't get email from outside AOL, they will switch to a more enlightened ISP.
        What you need to add is a block FROM the aol.com doma
      • Oh God, not the micropayments crap again. Please, not a system that requires an enormously bloated bureaucracy to work, tying *every single email address* to a bank account. This effectively kills what's great about the internet, namely that it Just Work
    • Why is everyone reacting so negatively to this. It's the first step in what is fundmantelly a great idea to elimate spam. namely:
      Step1: anything that is not whitelisted by the receiver, and otherwise does not bear a stamp is by definition SPAM.

      step2: (N
      • Slippery Slope (Score:3, Insightful)

        What bugs me about the email tax, and I'm sorry to fall back on a cliche debate term, there's some definite slippery slope potential. For now those who pay bypass the filter. A lot of spam still gets through these filters, however, so the next obvious step
  • Yawn. (Score:2, Insightful)

    Since I don't have a single family member, friend or business contact with an AOL address--and can't remember the last time I did, must be at least five years ago--I really couldn't care less.
    • Re:Yawn. (Score:3, Insightful)

      This sets a precedent. If they actually get away with this it will be a clear indicator to other providers (i.e. yours) to charge for emails and probably other net-based services too.
      • Re:Yawn. (Score:3, Insightful)

        I see no problem with this. If you want to send out mass mailings, you pay for it. Someone has to.

        I belong to a public mailing list right now (and have belonged to others before). The lists are free, are typically over 3/4 lurkers and 1/4 active posters,
  • might seem a little aloof (Score:5, Insightful)

    by caffeinemessiah (918089) on Friday March 03 2006, @12:01PM (#14843266) Journal
    this might seem a little aloof...but why do we, as Slashdot, care if people who mass-mail AOL users are going to be charged a really, really idiotic e-mail tax? AOL has never been known for cutting-edge technology and innovation (unless you want to count free CDs being used as frisbees/mirrors/coasters). Let the AOL spammers pay more to spam their gullible victims...I'm sure no one who reads /. uses AOL, and fewer probably care...
    • OSS groups have a lot of mailing lists. Are they going to have the funding to pay AOL? Probably not. Should anyone recieving the e-mail be an AOL subscriber anyway? Definately not, but there are some and the OSS group will want to reach their audience.
    • If you have a mailing list, and your output to AOL addresses exceeds some unknown number, your subscribers at AOL will not be getting them. So "why does this matter" is relevent, I guess, only if your mailing list subscribers include a lot of AOLers...
    • Re:might seem a little aloof (Score:5, Insightful)

      by SCHecklerX (229973) <slshdt@freefall.homeip.net> on Friday March 03 2006, @12:20PM (#14843430) Homepage
      Because some of us run legitimate lists with several AOL members on, and AOL *already* makes things miserable for us. This makes it worse to the point where I may have to tell my AOL users that I cannot support them. Considering the president of the club I do this for is an AOL user, it likely means I won't be the one providing the service any longer. And I refuse to sign up on any Yahoo! groups, so I'll end up being the one excluded.
      [ Parent ]
      • Re:might seem a little aloof (Score:3, Insightful)

        Web hosting takes a hit as well. Hosting customers set their business up somewhere, and have all of their mail (apam and all) forwarded to their AOL account. AOL, apparently not bothering to check headers (to see that while the mail IS spam, the last hop h

        • Thats just not true. The status quo of having to jump through hoops to get on their 'white list' has been discontinued and will be replaced with this certified sendor bullshit. I run a web site and AOL is the main provider that causes us problems. We've be

    • The other day I was cleaning out junk and came across an old AOL disk I had kept. I should mention I am into retro-computers, and, THIS AOL coaster was a 5.25 floppy in ProDOS format. It is for AOL on the Apple II.
      I was considering slappi
      • Re:might seem a little aloof (Score:4, Insightful)

        by The_Sock (17010) on Friday March 03 2006, @01:12PM (#14843863) Homepage
        You're compairing a private enterprise allowing people to pay to have their e-mail sent through without spam filtering for a cost to a government locking up people under the guise of "fighting terrorism"?

        In a free democratic society you vote with a ballot. In the free market you vote with your dollars. You can help stop both of these problems.

        [ Parent ]
  • by Anonymous Coward
    Just the sort of carry on regardless my experience with AOL product managers leads me to expect.
  • Cha-ching. (Score:4, Funny)

    by glass_window (207262) on Friday March 03 2006, @12:02PM (#14843273)
    What do you expect from a company that can't figure out how else to make money besides raising dialup costs?
  • Whatever (Score:5, Insightful)

    by jridley (9305) on Friday March 03 2006, @12:02PM (#14843281)
    You know how most places with rebates and such won't accept a PO box as a valid email address?

    I'd be sorely tempted to say "no aol.com addresses" when people sign up for stuff. Just put a note on the signup page that says "due to AOL's policies, we can't guarantee that you will receive the email that we send to you, therefore an AOL.COM email address is not a reliable means of communication.
  • Manager-speak (Score:3, Funny)

    by repetty (260322) on Friday March 03 2006, @12:02PM (#14843282) Homepage
    >> "Mark it on your calendars."

    Wow. That a classic example of manager-spreak. Lord, help them, they're being managed. You can bet the farm on that.
  • Not a "tax" (Score:5, Insightful)

    by massysett (910130) on Friday March 03 2006, @12:03PM (#14843283) Homepage
    I know it's just a headline, but "tax" is putting this much too strongly. Taxes are levied by governments. Governments have a monopoly on the "legitimate" use of force--thus, if you don't pay your tax, the government has the authority to knock you upside the head, confiscate your property, put you in jail, etc. AOL will have no such authority to collect this fee. Mass mailers will be perfectly free not to pay the fee, and to encourage AOL users to dump that awful walled gate of an "online service." This is no tax.
  • Opt in, or die! (Score:5, Insightful)

    by RingDev (879105) on Friday March 03 2006, @12:03PM (#14843290) Homepage Journal
    FTA: "Certified Email prevents and blocks spammers from sending e-mails to online users," said the AOL spokesman. Goodmail's program is 100-percent opt-in;

    So in other words, Opt-ing and pay, or your email will be blocked. Spam kings willing to chip in would appear to be uneffected. Average joe mailing lists, kiss it good bye. Which beggs the question, why does anyone use AOL anymore?

    -Rick
    • Re:Opt in, or die! (Score:3, Insightful)

      Goodmail is also supposed to block abuse, even from people who pay. When you sign up with Goodmail you have to sign a contract. I don't know the details of that contract, so perhaps I'm wrong, but I suspect that they will enforce the CAN-SPAM rules (not
  • by defile (1059) on Friday March 03 2006, @12:03PM (#14843294) Homepage Journal

    Anyone who pays AOL to send me a certified email has just got to be someone I don't want to talk to.

  • It's a Company, folks (Score:5, Insightful)

    by Puls4r (724907) on Friday March 03 2006, @12:03PM (#14843295)
    They're trying to make a buck. Are you surprised? We are well our on way to paying for email. First comes the "premium" packages. You know, if you want a virus and spam free inbox with the ability to send mass mails. Later you have to pay for intermediate mail as well - if you send over a certain amount. The last step is to announce that because of the many security threats due to viruses and becuase of spam abuse and the high volume of email, EVERYONE will have to pay. It's an enterprise. It will start with the big companies, and once they force it on the market, the smaller companies will follow.
    • not necessarily true. i, for one, am just waiting for ALL the companies to start charging for e-mail. Then WHAM! I'll come up with a new-age Hotmail.com to offer free e-mail accounts to everyone and make a killing. Y'know, before Hotmail, there really were
      • I'm still in a diaper, you insensitive clod!

        • Re:It's a Company, folks (Score:3, Insightful)

          What you underestimate is the power of inertia. The current email system is free of charge. Moving to one that is not free isn't something that can be forced on everyone. That would require that the overwhelming majority of users in the world were switc
    • Re:It's a Company, folks (Score:5, Insightful)

      by garcia (6573) on Friday March 03 2006, @12:20PM (#14843425) Homepage
      They're trying to make a buck. Are you surprised? We are well our on way to paying for email.

      Yeah ok, sure. Wake me up when SMTP is taxed by the government. Until then my mail server will happily send and receive mail.
      [ Parent ]
  • Isn't it funny how... (Score:4, Insightful)

    by JustNiz (692889) on Friday March 03 2006, @12:04PM (#14843305)
    Isn't it funny how businesses think were stupid enough to believe statements like the following:

    >>> Implementation of this timely and necessary safety and security measure for our members

    Of course their motiviation is all about concern for the end-user. The fact that they will make money on every fricking email has no bearing on their decision to implement this.
  • Short and /sweet/? (Score:5, Funny)

    by saskboy (600063) on Friday March 03 2006, @12:07PM (#14843324) Homepage Journal
    "In a quote that could only be labeled short and sweet"

    "GO FUCK YOURSELF AOL" is also short and to the point, but far from sweet.
  • There was a time when the only access to the internet for most people was a paid dial-up service where everything was nice and controlled. AOL made a stinking lot of money during the golden age. I think they want to enforce a new revenue stream. Sure, righ
  • User whitelist (Score:5, Informative)

    by kindbud (90044) on Friday March 03 2006, @12:12PM (#14843371) Homepage
    If an AOL user has you in their whitelist, you bypass all spam filters. No fees, no forms to fill out, no feedback loop to maintain, nothing. So all these charities just need to tell their users to put them in their whitelist before signing up for mailing lists or whatever. Lots of sites do this already, because they are aware of spam filters.

    • Re:User whitelist (Score:3, Interesting)

      aol users' whitelists will have very little effect on this. A lot of email to aol is blocked before it actually reaches a user's email account (and all the settings associated with it). an example is stated earlier in these posts, which is that AOL has a
  • As I understand it this is to block incoming messages to @aol.com addresses and that's fine. Who cares if someone@aol.com didn't get your email? Suppose you have an online store and someone makes a purchase using an @aol.com, I'd simply warn the purchaseer
  • 'We believe more choices, and more alternatives, for safety and e-mail authentication is a good thing for the Internet, not bad,' said an AOL spokesman. 'Everything that AOL has in place today free for e-mail senders remains -- and will only improve.'

    uh

  • No AOL email addresses allowed. (Score:5, Insightful)

    by slashkitty (21637) on Friday March 03 2006, @12:17PM (#14843408) Homepage
    You will start seeing that more and more on webpage signup forms. If you have an AOL email account, expect your internet world to get smaller.

    I have already started adding it to signup forms on my site (forums that require email activation for example). There is no way I'm paying to send emails to new users.

    Of course, this could end up with AOL users having to PAY for signups on things like email lists and other subscriptions, that would otherwise be free.

  • by Ossifer (703813) on Friday March 03 2006, @12:20PM (#14843427)
    I for one will be blocking all @aol.com addresses from my email servers until AOL agrees to pay me 10 per email.

    What goes around, comes around. As I previously suggested [slashdot.org], internet extortionists risk everything...

    How many fools will remain with AOL when other ISPs start blocking their email?
  • Balderdash (Score:3, Interesting)

    by Dekortage (697532) on Friday March 03 2006, @12:22PM (#14843447) Homepage

    "Balderdash and piffle," replies Jennings. "Nothing's really changed."

    First: piffle [google.com] means balderdash, doesn't it? What a bunch of tomfoolery and flimflam.

    Second: sorry Jennings, something has changed. The FTC's CAN-SPAM law [ftc.gov], debated though they may be, allow that unsolicited e-mail can be sent LEGITIMATELY under certain strict guidelines. AOL's e-mail "tax" will potentially damage the ability of legitimate law-abiding businesses to legally market their products.

    Third: what is AOL's definition of spam? What does this mean for nonprofits who legitimately send mass e-mails? What about politicians who spam [slashdot.org] -- will AOL let that through, or not?

  • Aol Has made ONE mistake here... (Score:3, Insightful)

    by gurps_npc (621217) on Friday March 03 2006, @12:27PM (#14843484)
    They should be charging 2 cents and refunding 1/2 the money collected to subscribers.

    You want to send me spam email, pay me.

    Also, EVERYONE complaining about this is a spammer. They don't think they are spammers, but they are. If the recepients want you on their email, they will put you in their address book and you won't be charged a thing.

    • Also, EVERYONE complaining about this is a spammer. They don't think they are spammers, but they are. If the recepients want you on their email, they will put you in their address book and you won't be charged a thing.

      You overestimate the typical AOL user

  • "Let Me Esplain" (Score:5, Informative)

    by That's Unpossible! (722232) on Friday March 03 2006, @01:13PM (#14843880)
    "No, is too much, let me sum up."

    AOL has made a series of poor choices with their email program/system, for years on end. Some highlights:

    - They only display the email address of the person sending you email. You have to open the email to find out the name of the sender! (Shouldn't this have been fixed 15 or so years ago when AOL first started letting outsiders send email to their members?)

    - If an AOL user wants to include part of your email in their reply to you, they have to copy and paste it themselves, there is no notion of inserting quoted text as with every other email program on earth.

    - They put the "Report Spam" button right next to the delete button, and from the user's perspective it does the same thing: email disappears when you click it, with no warning. But on the back-end, AOL counts these against the sender, even if the person did it by mistake (since it is right next to the Delete button, this is very common).

    - And the best of them all: plaintext emails to AOL members do not have URLs hyperlinked! They have to copy and paste the URL into the web browser in AOL, or the sender has to format the plaintext as a link, using A HREF, even though everyone ELSE that receives the email in this fashion will see this tag surrounding the URL. If you want everyone to have a nice view of your email and be able to click on the links, you have to format it as HTML.

    Now here is where this email tax comes in. Right now, if an AOL member clicks on a link in your HTML email to them, they will get a warning that links are disabled, unless you are in their address book, or you are in the AOL Enhanced Whitelist. You get on this whitelist by having a clean record of sending a lot of email to AOL members, and not being reported too often as "spam." I.e. you're a company sending a lot of legitimate email.

    In this case, they click on your links and they just work. If you're not on the enhanced whitelist, and you're not in their address book, they have to click on a "enable links for this email" button for EVERY EMAIL.

    Now AOL wants to replace this enhanced whitelist system with the email tax system run by GoodMail.

    The problem here is not safety or spammers, it's:

    1. AOL's spam detection sucks.
    2. AOL's email program sucks.

    If they fixed those two problems, there would be no need for an enhanced whitelist or goodmail!

    As for their line, "We believe more choices, and more alternatives, for safety and e-mail authentication is a good thing for the Internet, not bad..." Let me ask them, "So why are you dropping the enhanced whitelist?" That's not more choices, that's dropping one in favor of another... another that will provide you with some much needed profit.

    I'm sure their motives are pure.
  • by Otto (17870) on Friday March 03 2006, @02:29PM (#14844764) Homepage
    Here's the thing... for most people that this will actually impact, it will simply make it harder for AOL users to use whatever your service is.

    AND THAT'S THE GOAL.

    AOL has fallen on hard times recently. The "walled garden" isn't holding the users in like it used to. AOL users have come to consider that AOL = the internet, for the most part, and lots of them are using AOL as a more normal, but particularly expensive and annoying, ISP.

    But that's not retaining existing customers. Once an AOL user finds out that signing up with a more traditional ISP is not only cheaper, but actually provides a far better service, then they tend to switch. AOL subscriber numbers have been dropping for ages now.

    AOL wants to stop, or at least slow, that. And that's why they are going to this service. By degrading the rest of the internet to their users, they hope to make their walled garden seem better by comparison. If AOLers have problems with the internet services delivering email to them, then they will tend to blame the service itself, not AOL.

    People complaining that this will make things harder for them are missing the point. It's supposed to make things harder for you. Hard enough to make you give up on supporting AOL users. This gives AOLers a bad impression of the rest of the network and keeps them in their walled garden.