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iTunes is Malware?

Posted by ScuttleMonkey on Wed Jan 11, 2006 01:46 PM
from the but-not-if-apple-does-it dept.
Moby writes "On the heels of the big Apple love-in that is Macworld comes some interesting but alarming news. Recently a few blogs have started to indicate that iTunes is tracking your music preferences and using that data to recommend other songs from iTMS. The article provides a good overview, with some recommendations of its own. Basically, iTunes is tracking your music and sending the data back to Apple servers. This info is then used to advertise songs that may be to your tastes. A convenient feature, perhaps, but it raises concerns over privacy."
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  • First of all, I don't know how this qualifies as iTunes suddenly being "malware", but anyway...

    Edit -> Hide MiniStore (or shift-command-M)

    No information of any kind is sent when the MiniStore is disabled.

    What iTunes 6.0.2 is doing:

    Sending information about the currently playing track to Apple, and then displaying information related to that track in the iTunes Music Store in the MiniStore pane. It is not broadly "tracking your music preferences".

    Further - though we admittedly don't know this since Apple doesn't explain how it is using the data - there is no proof that Apple is doing anything but merely changing the MiniStore display based on what track you are listening to (which is very likely exactly what they're doing); not aggregating or "tracking your music preferences".

    iTunes isn't doing this surreptitiously, either: the MiniStore pane clearly actively changes depending on what track you have selected. One would presume this does not happen via magic or the dark arts.

    I'd love to have comment from Apple, and a clear presentation that information is being sent to Apple for x purpose, and a clear option to allow - or disallow - such use. I've looked through the iTunes 6.0.2 license and do not see any such guidance.

    Granted, the MiniStore pane is present by default, but it can be disabled as easily as is described above.

    I realize many people think this represents "going over the line"; but is there ever any instance where datamining to match items you might be interested in to your interests is acceptable? Is there any value to having this be the default state in certain instances where it could be significantly helpful?
    • by garcia (6573) on Wednesday January 11 2006, @01:50PM (#14446934) Homepage
      Edit -> Hide MiniStore (or shift-command-M) No information of any kind is sent when the MiniStore is disabled.

      Then it should be disabled by default or you should be asked (in plain English) if you want it enabled when the program starts for the first time after update. If you say no it shouldn't ever ask you again nor should it track your listening preferences.

      I realize many people think this represents "going over the line"; but is there ever any instance where datamining to match items you might be interested in to your interests is acceptable? Is there any value to having this be the default state in certain instances where it could be significantly helpful?

      No. Absolutely not. Especially when they didn't ask my permission first.
      • Then it should be disabled by default or you should be asked (in plain English) if you want it enabled when the program starts for the first time after update. If you say no it shouldn't ever ask you again nor should it track your listening preferences.

        You don't know that it's "tracking" anything, even now.

        On the other hand, we don't know it's not doing that, since Apple doesn't tell us.

        No. Absolutely not.

        It's never ok for an external entity to attempt to match things to your interests? Okay, possibly a different philosophical outlook on things, here...

        Especially when they didn't ask my permission first.

        Agreed. But, as I said, it's not exactly a secret that it's doing something to be able to actively change the MiniStore display.

        Sure, Apple's trying to sell something. But it can also be argued, correctly, that this improves the user experience with iTunes (aside from the broader privacy argument). I do, however, agree that Apple should have made this clearly known on the first launch, and given an option at the same time to simply disable it.
  • by yagu (721525) * <[yayagu] [at] [gmail.com]> on Wednesday January 11 2006, @01:48PM (#14446909) Journal

    While it's been some time since I installed iTunes (to provide support for friends and family -- hard to walk them through an interface I've never seen) it seems to me that the tracking and recommendations is optional. I could be wrong.

    That said, even if it were NOT optional, I'm not sure I see the controversy here. People love the iTunes/iPod marriage and the "it just works" philosophy.

    Part of that philosophy is the synergy that is the relationship between the user and the product. Apple seems to be good at defining and enhancing that relationship. So, it seems (to me) a logical extension to "observe" the music a user likes and make recommendations therein.

    How different and onerous is this compared to the Amazon "people who have purchased this also have purchased ...," feature?

    iTunes isn't my cup of tea, but for many users, this "malware", in my opinion, is a far different (and more benign) animal than, say, the SONY DRM debacle.

    As for the author's opinion about how controversial this should be, quoting the last paragraph from the article:

    So, for now, if you don't want iTunes phoning home--and you may not want Apple to record the music you listen to--you can simply hide the MiniStore. I find Apple remiss for not being forthright about this feature, both in its EULA and other information in iTunes. But I have a feeling that this issue will be making some waves in the immediate future.
    specifically and especially to his last sentence, I don't (have a feeling this will be making some waves in the immediate future).

    Furthermore!, it should be pointed out the author "concedes" in the article:

    Edit: after more analysis, this does not send info to Apple when you are playing music, but rather when you click on a song. So if you start playing a song by double-clicking, it will send info to the iTunes Music Store and retrieve suggestions. But if the song is in a playlist, the MiniStore display will not change when the next song begins
    which almost completely renders moot the original thesis.
  • So what? (Score:5, Interesting)

    by Tyger (126248) on Wednesday January 11 2006, @01:49PM (#14446928)
    So? BFD. Certainly there are cases where privacy is a concern, and companies are harvesting personal data for ill gains. But is this really one of them? Calling it malware makes it sound like Apple was so sinister. It's no worse than Amazon tracking your purchase habbits and using it to suggest what other shoppers must buy, or the fact that you have to register with CDDB now, so they could potentially track what music you listen to. Of course the article doesn't even offer proof that the data is even retained by Apple, nor that there it is directly associated with your personal information. It could just be using the immediately selected song to suggest similar music, not a full history.

    And what exactly sinister use will Apple have for this horribly damaging data, anyway?

    Plus, it's so easy to disable. Get over it already.
  • Malware?? (Score:5, Insightful)

    by ShortSpecialBus (236232) on Wednesday January 11 2006, @01:50PM (#14446936) Homepage
    What is it doing that is malicious?

    Spyware, sure, but not malware.

    -stefan
  • This is incredulous!! The ergonomically designed iTunes interface hides nothing from the user and shows any and all pertinent information at the briefest glance. The stylishly engineered music system and efficient online purchasing system offers only the highest level of quality entertainment with none of the underhanded skullduggery that lesser companies wallow in.

    Apple soars above such outrages!! You will feel His Jobnesses' Wrath!!
  • by BushCheney08 (917605) on Wednesday January 11 2006, @01:51PM (#14446955)
    Amazon.com is a malicious website! When I click on a book, they show me other books that people have purchased with it!!!
  • by SageMadHatter (546701) on Wednesday January 11 2006, @01:53PM (#14446976)
    No. It is not.
    Malware definition [wikipedia.org]

    Perhaps the news submitter ment to use the term spyware?
  • by nvrrobx (71970) on Wednesday January 11 2006, @01:53PM (#14446977) Homepage
    ...and get over it.

    The reccommendations feature in iTunes is fantastic. Amazon's Reccommendations page has a "I own it" check box. I use this page frequently to find new music or books or DVDs I would be interested in based on the other things I own (even those I didn't buy from Amazon).

    From TFA, it hasn't been determined if the cookie sent back contains your Apple ID. It may not. It may not contain anything traceable or of a privacy concern. How about trying to use iTunes on a clean install without buying anything first and seeing if it does the same?

    But one thing is for sure - if you want service of a personalized nature, you have to be willing to let someone know something about you.
  • Please (Score:5, Funny)

    by goaty_the_flying_sho (861224) on Wednesday January 11 2006, @01:53PM (#14446981)
    Oh shit! Apple knows you listen to too much Britney Spears! Time to get hysterical and post to a bunch of blogs from starbucks on your powerbook.
  • So What? (Score:5, Interesting)

    by tedgyz (515156) * on Wednesday January 11 2006, @01:54PM (#14446997) Homepage
    I'm all for privacy, but this doesn't seem terribly unreasonable. Nobody bitches about Amazon customizing their storefront based on past purchases. Well, maybe they do, but I don't hang around with tinfoil-hat-types.

    My point is that every time I go to the iTunes music store, I think, "Gee, wouldn't it be cool if the store knew about my collection and taylored the site to my tastes. I really don't care to see the latest offering from Kelly Clarkson.

    I guess the ideal thing would be if I were given a choice. I didn't see any mention of that in the article. To me, that would be one way to satisfy both crowds. I guess I'll have to fire up iTunes and see if I'm being "watched".
  • by Mrs. Grundy (680212) on Wednesday January 11 2006, @01:57PM (#14447027) Homepage
    you listen to a lot Anton Webern. Seriously, it turns out that people who bought Anton Webern's Variations for Piano, Op. 27 (all three of us) also bought Jeff Foxworthy--at least according to the ministore. That little gem of demographic goodness has brightened up my day so much I don't care how what info Apple gets from my listening habits.
  • by TedTschopp (244839) on Wednesday January 11 2006, @02:05PM (#14447106) Homepage
    Uninstall it now, and install Windows Media player or Real player. I hear they are much better.

    P.S. I also heard the sky was falling...
  • by brettlbecker (596407) on Wednesday January 11 2006, @02:06PM (#14447120) Homepage
    It would be interesting to re-phrase the question and replace "iTunes" with "Windows Media Player" and see what kinds of responses are generated by the Slashdot crowd.

    Sample headline: "It seems the most recent update to Microsoft's bundled media application Windows Media Player is mining the music tracks that a user plays and sending that data back to Microsoft in order to present the user with similar tracks from the MSN Music Store. What Microsoft does with this data after Music Store recommendations are made is unknown."

    Will the apologists for Apple and their data mining stand up in this case as well?

    Interesting question, anyway.

    B
  • by SpaceAdmiral (869318) on Wednesday January 11 2006, @02:07PM (#14447132)
    I want them to track my music listening habits. Maybe if they notice the bands I listen to, they will make deals to distribute music from Epitaph and Fat Wreck Chords artists. . . 'cause currently iTunes have almost nothing I want to listen to.
    • by tgd (2822) on Wednesday January 11 2006, @01:50PM (#14446943)
      And I've always suspected my local grocery store of profiling me. Afterall, I hand them a little tag on my keychain for my discount, they scan it and suddenly my name is on the reciept. I'd be naive to think they aren't generating statistics about me and secretly making note that I buy far more long grain wild rice than the average consumer.

      Suspected? Secretly? They make no secret about it. What do you think those cards are for? They offer you discounts in return for your demographic information and purchasing habits. They print coupons after your sale based on it too. Its not some grand secret conspiracy.
    • by FalconZero (607567) * <FalconZero@GmailEULER.com minus math_god> on Wednesday January 11 2006, @01:58PM (#14447032)
      Ever used an Internet browser? That sends data to various servers, does that constitute a risk to your privacy? Probably, but it doesn't make Firefox, IE & Opera 'malware', in the same way that even if iTunes is sending data to Apple, it's not necessaraly malware.

      Kneejerk reactions like this are unsupprising given the current culture of "Oh my god, the've got my name and they know what music I like!". If you are conserned about your privacy with regard to a company or service, I suggest you start with their Terms of Service [apple.com] and Privacy Policy [apple.com] - If you don't like them, you don't have to use their service.
    • by Politburo (640618) on Wednesday January 11 2006, @02:08PM (#14447144)
      Oh, come now, you're telling me you've trusted Apple? What has Apple done to gain your trust?

      Why, their motto, of course! After all with a motto like Don't be Ev... whoops.. I'll come back next article.
        • by Ghostx13 (255828) on Wednesday January 11 2006, @02:12PM (#14447192)
          Right from www.apple.com/itunes "while you're browsing your own music, the MiniStore will automatically show you more music from your favorite artists that you can find at the iTunes Music Store." If you don't like it, don't use it. It's not being deceptive about what it does, which is why it's not spyware. You didn't bother reading what the software clearly states it does, and now your mad about it. How does that make sense.
    • Re:OMG! (Score:5, Insightful)

      by NeutronCowboy (896098) on Wednesday January 11 2006, @02:07PM (#14447133)
      Maybe because it can be disabled? Maybe because it doesn't root your computer? Maybe because it just isn't as bad as the stuff Sony and MS pull on a regular basis? Maybe there is no conspiracy?
    • Re:OMG! (Score:5, Insightful)

      by 99BottlesOfBeerInMyF (813746) on Wednesday January 11 2006, @02:14PM (#14447215)

      You know if this was Sony or Microsoft there would be howls of anger and the pitchforks and torches would already be out. Apple does it and; "hey, they're swell guys but I don't know how comfortable I am about this".

      If the crack dealer I see on the corner were to pull a gun out of his pocket, I'd go for cover. If my brother pulled a gun out of his pocket I'd probably say something like, "hey what is that gun you're carrying?" The reason for this is because I know my brother and have some level of trust in him. I might say, "hey put that away" if I felt it was inappropriate. I feel that what Apple has done is inappropriate. They should have issued a privacy policy that explains what they do and don't do with the information they are collecting. They should have had the feature disabled by default (even if they included a big "enable ministore suggestions" button). That said, Sony has a history of doing unethical things, as does MS. Apple has a much better record. Thus, I give them the benefit of the doubt and assume they are probably not data mining. If that proves not to be the case, I'll be more skeptical of them in the future.

      I can't believe people are focusing on this, however. I mean sure, this is pseudo-spyware (not malware), but Apple just released machines that implement EFI. I'm much more concerned about the "trusted computing" possibilities of the new firmware than I am about iTunes. One might let them collect data about the songs listened to using freeware they distribute (with an easy option to turn it off). The other might allow them to restrict your actions on the hardware you buy, after the purchase. I'm tentatively giving them the benefit of the doubt there too, but it is certainly a much more pressing concern than iTunes phoning home.

    • Re:OMG! (Score:5, Interesting)

      by javaxman (705658) on Wednesday January 11 2006, @02:26PM (#14447332) Journal
      You know if this was Sony or Microsoft there would be howls of anger and the pitchforks and torches would already be out. Apple does it and; "hey, they're swell guys but I don't know how comfortable I am about this".

      Yea, I'm about as worried about Apple knowing my musical tastes as I am about Amazon knowing my reading preferences. As in... not at all.

      If you're the type that's worried about Amazon and Google tracking you with cookies and such, then yea, it's nice to know about this ( and the fact that they don't track you when the mini-store is hidden ). I guess I'm just not that paranoid... I'm actually quite happy to tell everyone what kind of music I like. I'd even tell you, if I thought you wanted to know.

      I'm frankly much more paranoid about Google keeping records of my searches and gmail messages, but even that... I mean, if you use credit cards, Apple knowing your music preferences is the least of your worries.